Vidéotron

Vidéotron Outage Report in Sainte-Apolline-de-Patton, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Apolline-de-Patton, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Apolline-de-Patton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Apolline-de-Patton, Chaudière-Appalaches, Québec 01/21/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Alterra_Rose Rose 🦸‍♀️🌹 (@Alterra_Rose) reported

    @Videotron Have not been able to access the Customer Centre website for about 2 hours now. Also, my Illico box is telling me it can't update because the network is not available. I unplugged it & plugged it back in, but still gives the same message. Are they related problems?

  • PianoWalrus un petit poulet (@PianoWalrus) reported

    Holy **** i just spent an increasingly exasperated 2 hours on chat with customer service at videotron and eventually i was so annoying that they figured out SOME way, i don't know how, to get me my new phone Monday instead of in February. GOD BLESS being annoying.

  • zaphthegreat J.L. Abrassart (@zaphthegreat) reported

    @Videotron are you going to acknowledge your outage that affects Acanac clients? Are you going to fix it? They confirmed that the issue is on your end.

  • zaphthegreat J.L. Abrassart (@zaphthegreat) reported

    @Videotron my service is also down. I use Acanac. Yes, I reached them and they confirmed that the issue is not on their end, but on yours.

  • andrewcasey22 Andrew (@andrewcasey22) reported

    @Videotron is service down?

  • iogio77 🍀ابو جمال (@iogio77) reported

    Shame on you @AltimaTel your internet connection has been awful for almost a month I am not able to watch my nba matches I swear first thing am doing tomorrow is switching to @Videotron 😡

  • Crimsonium Frank Morissette (@Crimsonium) reported

    @Videotron the switch or something is down yet again in Saint-Laurent.

  • MoudgilD Dharminder Moudgil (@MoudgilD) reported

    @Distributel What caused full province to go off, not sure if videotron is completely down which is impacting. Any more info would be appreciated

  • HjRock G.I Joe (@HjRock) reported

    @Videotron @BenoitVerreaul4 Acanac is down in Quebec

  • a9219238918239 angeryfrog (@a9219238918239) reported

    @M_Millerman which internet service? I know Videotron Helix went down when QC sent out that alert... also hilarious