Vidéotron

Vidéotron Outage Report in Sainte-Apolline-de-Patton, Chaudière-Appalaches, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Apolline-de-Patton, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Apolline-de-Patton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Apolline-de-Patton, Chaudière-Appalaches, Québec 12/12/2025 20:45

December 12: Problems at Vidéotron

Vidéotron is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • YRl999 Yoshi (@YRl999) reported

    @Videotron is there a power outage in st lambert??

  • jerkinjeffreyt1 jerkinjeffreytoobinhand (@jerkinjeffreyt1) reported

    @Videotron @kligula69 Internet not working in Blainville

  • abramoj Abramo (@abramoj) reported

    @Videotron there’s a problem with my wife and I’s cellphone line. We cannot make or receive calls

  • cuto8 Curtis (@cuto8) reported

    @Videotron is WiFi calling still down?! Having trouble with outgoing calls on VoLTE and WiFi Calling. It's slow to connect and sometimes just doesn't ring.

  • AGRBuilds Alex (@AGRBuilds) reported

    @Videotron @lori25986007 Your network is down it’s not individuals.

  • AlanBurley6 Corrup Ted Trudeau Bots don't make grammar errors (@AlanBurley6) reported

    A list of Companies that shut down due to Malware Attacks in Canada. Spotify, Funimation, facebook, Shaw, G-Mail, YouTube, Videotron, eastlink, Line, Public Mobile, Xjira, BrawlHalla, Signal, Brawl Stars, reddit, Minecraft, Plenty of Fish, twitch, Playstation Network, Amazon Web

  • Crimsonium Frank Morissette (@Crimsonium) reported

    @Videotron @rcastrovexler The one time I need to do work and I can’t. Perhaps you should reconsider your proposed $3/m increase. Your infrastructure is poor. Heck you don;t even have 1GBps anymore and Bell has 1.5GBps.

  • ACarlomusto angie tarantini (@ACarlomusto) reported

    @Videotron we are having trouble with internet connection in Rivières des Prairies Montreal no internet connection! Will this be resolved soon?

  • vincelavallee Vincent Lavallée (@vincelavallee) reported

    @ChesterDupont @Videotron Helix & internet down ici

  • SXGlory Sam Glory (@SXGlory) reported

    @Videotron The support section had been beyond useless. There is nothing about the specific issue I am having. Is your management specifically issuing you instructions that's wasting customer time? I'd appreciate if you can provide more information on the outage and it's impact and time.