Vidéotron Outage Report in Témiscouata-sur-le-Lac, Bas-Saint-Laurent, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Témiscouata-sur-le-Lac, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Témiscouata-sur-le-Lac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (74%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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Angelo
(@I_Know_You_99) reported
@Videotron I have to say your network is terrible here in Saint-Agathe. I don't know what it is but it has taken all weekend to post this..
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K
(@K56879801) reported
@Videotron Hello, based on our last conversation the supervisor called me back and we agreed that there will be no charges of the Technition visit, to my surprise the charges were added and the customer service has no notes of this agreement on my file. This is very vexing
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Rosie N
(@belong2superman) reported
@Videotron my helix is down, was told that it's a general outage. Any news when it'll be back ?????
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Inaho Yuhara
(@InahoYuhara) reported
@PlaneteCourrier Good job on being one of the worst delivery companies in the greater montreal area. You should really train your delivery people to use the doorbell. It works really well I assure you. @Videotron You should really use another delivery service.
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Commissioner Miner
(@fanCRTCProfling) reported
@Securit30546826 Right now there is a hearing on disconnecting "roaming users" on lower cost Quebec Videotron sims. If a person dares to buy a SIM/service from Videotron and is outside Videotron area for a month or so, then u get disconnected. Shows how sad it is.
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DJAYZ IWONDERZ
(@DEEJAYIWONDER) reported
@Videotron system down
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Chuck from 🇨🇦
(@chuckfromcanada) reported
@Videotron plus you tech support chat just disconnected me on your help page. #badbusiness
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Chuck from 🇨🇦
(@chuckfromcanada) reported
@Videotron I have taken a vacation day to sit home and wait all frigging day , called you at 430 and you told me my equipement would be here within the hour...NOTHING. You are really making me want to cancel my tv,mobile and house service. #shitservice
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(AZM) Muffled Sounds of Gorilla Violence
(@pacanukeha) reported
@Videotron Sure, except the play store that someone is using is no indicator where they live or what telecommunications provider they are trying to use. US Play Store != US Resident. And even if they were, the app isn't a telecommunications service. No harm, no foul.