Xplore

Xplore Outage Report in Alix, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Alix, Alberta 11/27/2025 07:05

November 27: Problems at Xplore

Xplore is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • jsjlivestock James Jasper (@jsjlivestock) reported

    @scott_perkin @Xplornet I didn't till a week or so ago, when @Xplornet said that was likely my issue. Trying to get rid of their excuses.

  • jsjlivestock James Jasper (@jsjlivestock) reported

    @scott_perkin @Xplornet They told me the problem was I wasn't using their rotor. I am now!!

  • ellenrhudson Ellen 🦋 (@ellenrhudson) reported

    @Xplornet I’ve read it. It doesn’t explain why I’m suddenly effected for the entire time period a normal person would be awake. It was never an issue before.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet @liohn Yeah, but they're busy serving unhappy customers, so be prepared to wait on hold for four hours. Instead, bait and switch. Call to say you're interested in signing up, then after they put you right through, tell them "just kidding, cancel it!"

  • ellenrhudson Ellen 🦋 (@ellenrhudson) reported

    @Xplornet My connection is now not consistent at all. Unless being bad during sensible hours is consistent.

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @jsjlivestock @scott_perkin @Xplornet It’s garbage. Last night couldn’t do anything with it. It’s ridiculous. Starlink soon I sure hope. Can’t wait for the day to cancel this **** service

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet even if they tell u that u will be receiving a credit for "days that they have issues" they still won't.

  • JeremyBoyles27 Jeremy Boyles (@JeremyBoyles27) reported

    @Xplornet fix ur ******* service

  • RobScarthCattle Rob Gilliland (@RobScarthCattle) reported

    @jsjlivestock @Xplornet Their customer service sucked when we had them. Had Netset with no complaints, and then Xplornet took them over. Reliability and service went way downhill. But the bullet and installed RFNow fibre optic. Absolutely love it.

  • myles_kin Myles Standish Kin Folk (@myles_kin) reported

    @Xplornet is absolutely garbage