Xplornet

Xplornet Outage

Is Xplornet having an outage right now?

Xplornet is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

 No problems detected at Xplornet

Xplornet problems in the last 24 hours

Xplornet Outage Chart 06/21/2021 06:35

At the moment, we haven't detected any problems at Xplornet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 81.29% Internet
  • Total Blackout 7.82% Total Blackout
  • Wi-fi 7.82% Wi-fi
  • E-mail 2.72% E-mail
  • Phone .34% Phone

Xplornet Outage Map

The most recent outage reports and issues originated from Ottawa, Morinville, Calgary, Concord, Caledon, Hamilton, Toronto, Montréal, Cambridge, Saskatoon, Brampton, Innisfil Heights, Guelph, Vancouver and Regina.

CanadaConcord Internet
CanadaOttawa Wi-fi
CanadaMorinville Internet
CanadaCalgary Internet
CanadaConcord Internet
CanadaCaledon Internet

Xplornet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Xplornet Issues Reports

Latest outage, problems and issue reports in social media:
  • MIchelleP8844 DingDongTheRatIsDead (@MIchelleP8844) reported

    @xplornet I'd love to tell you exactly how crappy my internet speed is but the connection is so damn slow it won't connect to the site to test the speed.

  • Logan42395323 Its_kinger (@Logan42395323) reported

    @builtbyageek @Xplornet Your so lucky because they don’t care about anybody in my neighborhood they are such a terrible company and they Robb money this is coming from a 14 year old

  • Jesticul8Wildly Jessica VanDusen (@Jesticul8Wildly) reported

    @Xplornet Honestly, I don’t see how phone call is going to remedy two full days of spotty service due to “maintenance” after reviewing a robocall warning the day before. I had to scramble to reschedule meetings and work from my cellphone. If I have data overages, can I send you the bill?

  • timastle Tim Astle (@timastle) reported

    @Xplornet When is this coming to the Kingsclear tower? The slow rollout and Xplornet degrading my plan has me eyeballing Starlink. Please speed up your rollout and let us know your plans. If Starlink is aiming for 300 mbps download, what are your plans?

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @jcalder1983 @TELUSsupport Bell is no better the last little bit. I actually have to use my garbage @Xplornet when I’m at home.

  • AdamMit46744465 Enjoy 🇨🇦 (@AdamMit46744465) reported

    @Xplornet @NEWSTALK1010 @tunein I live 5 minutes from Barrie Ontario 🇨🇦 and reliability is terrible (unplug system daily with hope it gets better after reset) really no difference and usually 🐢 speeds.

  • AdamMit46744465 Enjoy 🇨🇦 (@AdamMit46744465) reported

    @Xplornet But yet it’s so bad I can’t listen to @NEWSTALK1010 on @tunein . Been a customer for 10 years and now have a huge tower within 1000ft of my property, but yet internet service is 1 step above dialup. Riddle me this Batman, why is that? And why am I still a loyal paying customer?

  • ModemDog Modem 🔜 AC 2022 (hopefully) (@ModemDog) reported

    @nielsernest @Xplornet I’m going through the exact same hell. Xplornet won’t give you the service you pay for, never count on them. Ever.

  • Jesticul8Wildly Jessica VanDusen (@Jesticul8Wildly) reported

    Have I mentioned how much I hate @Xplornet? If so, have I lately? Because they’re terrrrrible. SO terrible.

  • iwillconsumeyou Rotard (@iwillconsumeyou) reported

    @Xplornet Nobody can work or learn from home with your ******* dog *** service

  • Kitana_Prime Panda | KP @ 🏠 (@Kitana_Prime) reported

    Hey @Xplornet, my wife currently has our 2 month old and there is no cell service so she relies on your services for wifi call and text. I can't even reach my them consistently right now. She's been without services for 2 days, gonna need you to do better.

  • SMBowley Steve Bowley (@SMBowley) reported

    @redjane I feel your pain - used to be an Xplornet satellite customer at our farm, and had that kind of performance all the time. Isn't Musk's new sat service available in E.Ont now?

  • AdamMit46744465 Enjoy 🇨🇦 (@AdamMit46744465) reported

    Is #Newtalk1010 or #TuneInRadio or #Xplornet responsible for this? Should I cancel out all? Terrible service

  • myuther_ Myuther (@myuther_) reported

    @Cre8iv_Canuck @Xplornet yeah i feel ya. used to have xplornet and they are probably the WORST internet provider out there. if there is any other available, take those instead, anything is better than it

  • Cre8iv_Canuck 🇨🇦Concerned Canuck🇨🇦 (@Cre8iv_Canuck) reported

    @Xplornet You have no service options to better meet our needs. You tell us you do but then 6months later back to square one. I'm done! Especially when the person on the other end yesterday (after 1.5hrs) tells us it's YOUR modem that failed and we have to pay to fix it!?

  • norah_travis Norah Travis (@norah_travis) reported

    @Xplornet 3-days in a row losing service - what’s going on? Mon. Jun 14 for 5-hrs. Tues., Jun 15 only little over 1-hour. Today it’s 1.5 hrs & counting. Wait time for response by phone said 20-mins but 40-mins still waiting. I can’t work; kids can’t submit final assignments.

  • Debbie_L62 Debbie (@Debbie_L62) reported

    @Xplornet I'm a Frustrated customer! My internet in eastern Ontario has been either extremely slow like Dial-up or nothing at all! This has been going on since June 10th! With multiple calls and still hasn't been resolved!! I have to use my data on my phone to do schoolwork!😡😡

  • IainReid10 Iain Reid (@IainReid10) reported

    @xplornet Your service is dead in Bradford, ON right now. Any news?

  • ameyaD16 Ameya Dalvi (@ameyaD16) reported

    @Xplornet Your customer service is as bad as your internet service. They cant help me at all. Such a bad experience

  • McD4343 McD (@McD4343) reported

    @elonmusk Build ground stations in Canada pls help xplornet are crooks satellite internet from xplornet the bill are in the thousands each month save us rural Canadians

  • francine_legris Francine Legris (@francine_legris) reported

    @missycs84 @Teach_Laidlaw It’s high speed available I live way out in the country & have what’s called Xplornet satellite internet it is likely the slowest and worst internet in Canada… and my son can do online school no problem….. like ours is so bad we can’t even LOAD Netflix, let alone watch it lol

  • RevelstokeSign Peter Humphreys (@RevelstokeSign) reported

    @Xplornet Sorry, tried @Xplornet. Nothing but problems. On Starlink now and it beats all. You had your chance @Xplornet and you blew it. Starlink will eat you for lunch. Suggest you turn off comments. This Tweet will only promote Starlink.

  • LeeAnnIleneHeff Lee Ann Heffernan 🌛🌜🌙🔮💎🐱 (@LeeAnnIleneHeff) reported

    Gotta love @Xplornet Can’t even finish my course that I’m doing for work at home because my internet has been terrible for weeks. Unplugging my router every hour lol. Pay over $100 a month for the worst internet and to talk to anyone you have to wait an hour-call back service

  • StugatzInOtown SweetSENSations (@StugatzInOtown) reported

    @Xplornet Too bad your customer service sucks. 3 weeks of waiting for you to show up and nada. Be better.

  • Cre8iv_Canuck 🇨🇦Concerned Canuck🇨🇦 (@Cre8iv_Canuck) reported

    Rant - I'm so tired of paying DOUBLE the internet rate for unreliable and slow internet with @Xplornet than just 15min up the road where they have fibre optic. I'm not that rural! 🤬 10+ year customer just keep getting the run around, I just can't be bothered calling anymore.

  • _chark2020_ Chark (@_chark2020_) reported

    @Xplornet Sssssssllllllloooooowwwwwwwwwwweeeeeeesssssstttttttttttt service ever. Worse than dial-up. And don't @ me to call your tech help. You need more cables, or towers, or whatever. Your issues are not user errors. Nice try though.

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet The solar eclipse is just Just like Xplorenet's stellar service Only Partly working half the time! @SucksXplornet

  • RealJustice66 RealJustice66 (@RealJustice66) reported

    @Xplornet I’m in south Frontenac , Wi-Fi sucks! I think it’s time Xplornet starts paying my data overages if they can’t keep the Wi-Fi streaming! Seriously it’s ridiculous

  • nielsernest Ernest (@nielsernest) reported

    @Xplornet has such bad tech support that it took them over half an hour to figure out that my service was down because the their tower was under maintenance. #poorservice #xplornet

  • thehunter6421 hunter (@thehunter6421) reported

    @joeya1976 @SpaceXStarlink @Xplornet Mine is the same way, we don’t even get half of what we pay for, it’s unreal how bad it is