Xplornet

Xplornet Outage

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Xplornet is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Xplornet problems in the last 24 hours

The following chart shows the number of reports that we have received about Xplornet by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Xplornet Outage Chart 10/03/2022 20:50

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Most Reported Problems:

  • Internet 78.01% Internet
  • Wi-fi 10.11% Wi-fi
  • Total Blackout 6.62% Total Blackout
  • E-mail 4.43% E-mail
  • Phone .65% Phone
  • TV .18% TV

Xplornet Outage Map

The most recent outage reports and issues originated from Montréal, Barrie, Carp, Regina, Grasmere, Winnipeg, Vancouver, Carleton Place, Calgary, Halifax, Kitchener, Blind River, Rocky Mountain House, Toronto and Edmonton.

Loading map, please wait...
CanadaMontréal Total Blackout
CanadaBarrie Internet
CanadaBarrie Wi-fi
CanadaCarp Internet
CanadaRegina Wi-fi
CanadaGrasmere Internet

Xplornet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Xplornet Issues Reports

Latest outage, problems and issue reports in social media:
  • TheSmichers yeeet (@TheSmichers) reported

    @xplore_ca Today Xplore decided to upgrade the tower in our area, except they didn’t contact us about upgrading our equipment. Good job xplornet, thanks for the sales pitch to upgrade now that you’ve discontinued the service we pay for… ******* garbage company through and through

  • ShazelFable Beverly | 📌Commissions open in pin!!📌 (@ShazelFable) reported

    My internet has been on and off since yesterday. Xplornet internet freakin sucks DX

  • Orabidoo2 Orabidoo (@Orabidoo2) reported

    @1969Commando @MrStache9 Yea sadly I have XplorNet which loses satellite signal if a seagull farts in the distance.

  • divinebovine1 divine bovine (@divinebovine1) reported

    Our Xplornet is almost 1/10 the speed of dialup tonight. Fix your **** or prepare an exit strategy.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    I wonder if we should ask how Xplornet (Xplore?) is doing in Atlantic Canada? I see absolutely nothing from them. Maybe people just can't connect? But, heh, is it worth even wondering about? That service goes down with snowflakes. #CRTC

  • Arjentine Arjentine - Free of FFXIV (@Arjentine) reported

    Another day ruined by the curse that is xplornet /xplore internet "service"

  • Blu_Butterfly8 Lin R (@Blu_Butterfly8) reported

    @GSmokesweed1 I'm using my tablet while away and that limits me a lot and Xplornet (for North Quebec) sucks...

  • Crashola Ryan (CRASH) Barton (@Crashola) reported

    @BrentStaeben My parents live in a dead spot for cell service, but have Xplornet and seems to work pretty well for them (and me when I visit)

  • debruyn_ed Ed DeBruyn (@debruyn_ed) reported

    @ConsumerSOS The inhabitants of Pretty River Valley, near Collingwood, Ontario, kneel before God of Elon because Bell, Rogers, Telus, & Xplornet can not provide cellular/internet service even close to what StarLink Satelite service provides. Yet 🇨🇦’s pay highest fees in world. Good travels!

  • randerson137 Rob Anderson (@randerson137) reported

    @AdrienLouisSala Bruce Owen, spokesman for Mb Hydro, said all existing contractual obligations will continue to be met either by Xplornet or MHT “the fibre-optic network will continue to be owned and managed by Mb Hydro, providing safe, reliable energy to Manitobans at the lowest possible cost.

  • Beardune Andrew Single (@Beardune) reported

    @nathan_koop Xplornet taking over MBNetset was a big step down in quality. Manitoba has squandered the value of all the dark fiber that MB Hydro put in, and now Starlink is making it obsolete.

  • semiotechnic from the void (@semiotechnic) reported

    @Xplornet are you folks experiencing an outage in some service areas???

  • ByronDarlison Byron Darlison (@ByronDarlison) reported

    @Xplornet if you are having me wait 56 minutes to have someone offer me something better to try to keep me as a customer I have to wonder what are you thinking? This customer loyalty process is not going to warm me up to accept what you are proposing. The opposite actually.

  • ByronDarlison Byron Darlison (@ByronDarlison) reported

    @Xplornet could we please just both agree that I no longer want to be a customer and could you please just make that happen automatically? Because #THISISNUTS Thank you.

  • ByronDarlison Byron Darlison (@ByronDarlison) reported

    @xplornet the wait time for your loyalty department is 56 minutes. Can you explain to me why I have to wait 56 minutes to tell you over the phone that I want to cancel my account?

  • ByronDarlison Byron Darlison (@ByronDarlison) reported

    @Xplornet after years of mediocre service at best I have now installed @Starlink and am having speeds that are 10 times better for basically the same cost. Given this I want to cancel my account but you won't let me do this until I speak to your loyalty department.

  • Robert2Ready Robert Ready 2 (@Robert2Ready) reported

    @SenBoehm @RBC I feel your pain. I have been trying to give @Xplornet updated credit card info for a week. After going. Around in circles for days I have been told i) automated payment system doesn’t work with Apple iPhones ii) password reset on account doesn’t work with Microsoft email…WTF!

  • tksimpson Kirk Simpson (@tksimpson) reported

    Finally got my Starlink. Even on “better than nothing” mode it’s 20-40x better than @Xplornet. $3,000 paid to them over the last couple of years for the worst internet imaginable. Cancelling that service is going to bring me so much happiness.

  • CultureOfOne Greg Thomas Marks (@CultureOfOne) reported

    Can somebody PLEASE offer a viable alternative to @Xplornet in rural NB? Barely a cloud in the sky, no wind, but still can’t get a signal. Some of us need the internet to earn a living, and 0.23Mbps isn’t doing the job.

  • Paterson135 Paterson (@Paterson135) reported

    Hey @Xplornet keeping someone on hold for over 1 hour 21minutes is the one of the many reasons you suck so badly. Israeli cancel our damn account already. You’re holding customers hostage

  • malloveryy mal (@malloveryy) reported

    @mcleodtaylor1 @ShawDirect @Xplornet Yeah they don't offer service in my area 🙄 pretty annoyed my whole neighborhood got a flyer offering a great deal that we can't have lol

  • malloveryy mal (@malloveryy) reported

    @mcleodtaylor1 @ShawDirect @Xplornet I'm trying to see if we can get Eastlink now! Between xplornet's awful horrible internet and Shaw's basic package we pay $200 a month. It's unreal. I can't stream a show most nights even with everyone's wifi turned off.

  • malloveryy mal (@malloveryy) reported

    I am so sick of rural internet. Satellite TV. Expensive, slow, and unreliable service. DO BETTER @ShawDirect and @Xplornet !!!!

  • Patrick_Hulley Patrick Hulley (@Patrick_Hulley) reported

    @VoosieVooters @Xplornet Yah its our fault they changed the tower…service and @xplornet seem to run about as fast as there up to 5 MB 😜

  • Patrick_Hulley Patrick Hulley (@Patrick_Hulley) reported

    Customer for i dont know 7 plus years and this is how they treat me… @Xplornet

  • Patrick_Hulley Patrick Hulley (@Patrick_Hulley) reported

    My experience @Xplornet hey we are doing complimentary service call to realign internet service was working fine, then they leave us with no internet, call tech support 1.5 hours later you need new antenna…why? & how much? they dont know & why it worked fine till you came out!

  • ChubbaLubba69 ChubbaLubba-boys (@ChubbaLubba69) reported

    @Xplornet your internet is so bad and overpriced you can't do anything on it this is ridiculous I can't even online game on your internet on my PS5 or Xbox I wanted to let you guys know that you have lost a customer today

  • lsquiresIV Lucas Squires (@lsquiresIV) reported

    Are any other @Xplornet users on PEI having their service drop completely on a daily basis? This is day 6 in a row of complete loss of service.

  • TracyPowers Tracy Powers (@TracyPowers) reported

    @Xplornet your customer service agent refuses to escalate my call on a known internet problem going on for months at my parents place. How can I get appropriate service. Looks like better business bureau has a lot of activity.

  • RBauhuis Robert Bauhuis (@RBauhuis) reported

    @MartinBowRiver @NewtAedes Can you check into anything you and CP can do to delay xplornet's planned demobilization of internet service into the NWT please? It will be a huge disadvantage to northern development. Thanks