Xplornet

Xplornet Outage

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Xplornet is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Xplornet problems in the last 24 hours

The following chart shows the number of reports that we have received about Xplornet by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Xplornet Outage Chart 01/20/2022 12:20

At the moment, we haven't detected any problems at Xplornet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 78.94% Internet
  • Wi-fi 10.26% Wi-fi
  • E-mail 4.77% E-mail
  • Total Blackout 4.60% Total Blackout
  • Phone .85% Phone
  • TV .58% TV

Xplornet Outage Map

The most recent outage reports and issues originated from Toronto, Richmond Hill, Calgary, Edmonton, Regina, Dartmouth, Winnipeg, Niagara Falls, Vancouver, Montréal, Brampton, Belwood, Saskatoon, Stayner and Woodbridge.

CanadaPort Coquitlam Wi-fi
CanadaToronto Wi-fi
CanadaRichmond Hill Internet
CanadaCalgary Wi-fi
CanadaEdmonton Internet
CanadaRegina Internet

Xplornet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Xplornet Issues Reports

Latest outage, problems and issue reports in social media:
  • tlsaloranta tsaloranta (hän) (@tlsaloranta) reported

    @JacquiDow1 @pgoodfellow @OrbitStudios I used to enjoy spotify when I had good reliable internet, but I moved to rural SE Ont where Xplornet is the only option...and it sucks.

  • LFarmakoulas L. Farmakoulas (@LFarmakoulas) reported

    @cranroast We do pretty good here with Starlink. It didn’t like the freezing rain/ice pellets a couple of days ago. I’ll tell you, my last tweet to you with 3 images, would never have been sent successfully on Xplornet.

  • MaureenParent7 Maureen Parent (@MaureenParent7) reported

    @sharonhoyes @Xplornet I was told by a third party installer that I will never receive the 50 mbps that I am paying for so I should drop it down to 25 mbps. On the upside we got our new router and installed it last night. Hopefully they helps. :)

  • BenHelleman Ben Helleman (@BenHelleman) reported

    @Xplornet Unfortunately my 50/10 service gives me 10/1 after service was done on the network lol. Hope you can fix it, because I sure don't feel like paying for it.

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @Xplornet It's far beyond inconvenient. No internet is not intermittent or slow internet. Xplornet employees must all have stock in Starlink. You are making it really easy for them to take over your market.

  • RBessette56 ⛄️Reilly Bessette🏁 (@RBessette56) reported

    @Xplornet do better, if the pushy Westman internet salesman is going to guilt me for using an American company, atleast make sure the service is functioning.

  • MaureenParent7 Maureen Parent (@MaureenParent7) reported

    How is it that yesterday, during a huge snowstorm, my internet worked perfectly and this afternoon, clear skies, it is slow and intermittent? I think you are right @sharonhoyes. Xplornet can work, it just choses not to.

  • Fawce14Fawcett Millicent Bystander (@Fawce14Fawcett) reported

    @Xplornet @BenHelleman In...ter..net.....is intermittent always having problems with our 5G. 🙄💩

  • RobM1962 🇨🇦 Grinch🎄 (@RobM1962) reported

    @CBCNB Xplornet has had years to upgrade their service. I live in southern NB and we were promised better service many years ago. When I got Starlink and cancelled my Xplornet they didn't even want their equipment back it was so outdated. Just like our government.

  • HiJK10 Jonathan Kavanagh (@HiJK10) reported

    @senakseoj @KenJKavanagh @Xplornet $1000 setup fee Joe, with no garenteed service!

  • ZyazerTweet Zyazer (@ZyazerTweet) reported

    Unlimited data is false advertisement. THEY FINNA SLOW DOWN MY **** BECAUSE I USED TOO MUCH DATA LIKE BRO I THOUGHT YOU SAID IT WAS UNLIMITED, NOW I GOTTA USE DATA THAT WAS MADE BY XPLORNET OR SUM ****, THIS ******* DATA IS SLOWER THAN THE GTA 5 LOADING SCREEN WTF $300 FOR THIS!?

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @mcduffiechrisAU @Xplornet so same crap?

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @the_logic @davidreevely Btw I’m replying using data bc xplornet is down or at dialup speed

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @mcduffiechrisAU @Xplornet Not sure where you are but same here in North Halton. Can’t wait until Standard Broadcasting hooks us up to fibre connection in a month or so then I can kiss this ****** over priced xplornet “service” goodbye

  • mcduffiechrisAU Chris M (@mcduffiechrisAU) reported

    .@Xplornet hey, just upgraded to LTE service 3 days ago and now we have ZERO wifi...in Southern Ontario...

  • mrrgteacher Mr. Restoule General (@mrrgteacher) reported

    @Xplornet Our internet is out. Are there known outages in our area or is it just us? Tried resetting the router and that didn’t help.

  • lWeedaa lWeedaa (@lWeedaa) reported

    Haven’t been able to stream this week and won’t be able until monday at least. My streaming network @Xplornet is down. Technician is schedule for repair on monday

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @Xplornet @chriswtburke Any updates on the Thorpe tower near Odessa/Wilton ON? Out since December and can't get anything from support. They write tech requests that are then cancelled. I am beyond fed up.

  • IAmMeJustDom Dom (@IAmMeJustDom) reported

    Anyone else having issues with @Xplornet ? Been on and off since about 6pm Friday night #xplornet

  • The_Big_P Steve Pelech (@The_Big_P) reported

    @Xplornet can you please fix the internet issue just east of Red Deer in Red Deer County? It’s tough to do live classes without internet… Unless you want to chip in on the cell phone bill….

  • BenHelleman Ben Helleman (@BenHelleman) reported

    @Xplornet have you completed the work in the 613 Spencerville surrounding area from 2 days ago? The network has been very poor ever since. Cheers.

  • Qualifyfor Aatos Lehtila (@Qualifyfor) reported

    @ProudGrannyCdn I had Xplornet and it was terrible here. It depends where their towers are compared to you.

  • manyra Keri-Anne Lawton (@manyra) reported

    @ChubbyChucks Yeah, I was not happy but I had little choice b/c xplornet couldn’t find a signal and I didn’t want another stupid satellite. Smarthub is based on cell tech. Super easy to set up.

  • Qualifyfor Aatos Lehtila (@Qualifyfor) reported

    @DougAlder When contracts to bring internet to rural areas were opened up, only one company applied, Xplornet, and their service is worse than Bell's.

  • ptripp63 Paula Tripp (@ptripp63) reported

    @Qualifyfor @Mike_L_Bailey @startca My only option, where I am, is Xplornet. 5 minutes outside of Bancroft and the cell service is so bad, I wouldn't even bother trying a hub again. I'm at the mercy of Xplornet and it sucks.

  • DeanTiegs Dean Tiegs (@DeanTiegs) reported

    @Xplornet - Was on hold for over 2 h to speak to one of your agents about a service problem. Is this normal? What is your company's target for hold times?

  • Qualifyfor Aatos Lehtila (@Qualifyfor) reported

    @Mike_L_Bailey @startca I am technically in Belleville, but only because of Harris. I'm actually in the country with nothing that resembles a cable within 2 km. DSL failed because of crappy wires that were not being maintained. Xplornet was terrible. No 5G out here either and Bell is throttling I think

  • Qualifyfor Aatos Lehtila (@Qualifyfor) reported

    @rantonstupidity I am technically in Belleville, but only because of Harris. I'm actually in the country with nothing that resembles a cable within 2 km. DSL failed because of crappy wires that were not being maintained. Xplornet was terrible. No 5G out here either and Bell is throttling I think

  • Qualifyfor Aatos Lehtila (@Qualifyfor) reported

    @rantonstupidity I am technically in Belleville, but only because of Harris. I'm actually in the country with nothing that resembles a cable within 2 km. DSL failed because of crappy wires that were not being maintained. Xplornet was terrible. No 5G out here either and Bell is throttling I think

  • BalogSusan Susan Balog (@BalogSusan) reported

    @LimestoneDSB Now day 15 with unstable internet. Xplornet needs to get going. We've been patient but enough is enough. This is the big rural internet provider !