Is Xplornet having an outage?

EcoLogAudio (@EcoLogAudio) reported 8 hours ago

@megleigh35 You may be surprised where DSL service is available now. Contact @TekSavvyCSR & see what they say? nothing 2 loose. Xplornet is total junk

CrazyCdn (@CrazyCdn01) reported 12 hours ago

@Xplornet Does your service allow for online gaming? Another one I tried does not.

Dubbloseven (@Dubbloseven) reported 13 hours ago

@Xplornet constantly disconnecting.....can this be fixed pls ..... on/off/on/off/on/off/on/off/on/off............................. ???? Why are you guys having so many network issues lately and constant down time.

Gord Hiebert (@saskatoonGord) reported 14 hours ago

@rgstone1 @xplornetretweet @Torlugic @tilott12 @ajspe @Xplornet @Bell My xplornet quit..so I called them ..they wanted me to pay service call and equipment repair..problem is I rented their equipment .it wasnt even mine so I cancelled

Torlugic (@Torlugic) reported 16 hours ago

@tilott12 @xplornetretweet @ajspe @rgstone1 @Xplornet Look you'll never get anything good from @Xplornet. Every night they throttle their customers. From 8pm to 1am (states it on their website so they can get away with it) with @Bell fiber internet BASE speed is now 150/150 it's probably cheaper to sell your house and move.

CriticalMind (@SpeakTheTruth55) reported 17 hours ago

@Roosterinchains @xplornetretweet @NetSetMB @Xplornet 1 support guy admitted they oversold the network. But after the next satellite went up things were supposed to be normal again. DIDNT HAPPEN !! Crooks

Andrew Gagnon (@AndrewGagnon) reported 18 hours ago

The only redeeming quality @Xplornet has is the people they have working in customer service. Tower is having issues, so I saved a whopping two bucks on my bill. That won’t pay for the extra cell data I have to use, or the hour I’ve spent on the phone with them. #xplornetsucks

Dean Erickson (@dean_erickson) reported 21 hours ago from Saskatoon, Saskatchewan

@Beattie_14 @rgstone1 @Xplornet Where does the signal come from? I have my place at sandy shores and xplornet only choice

Jeff Calder (@jcalder1983) reported 22 hours ago from Montcalm, Manitoba

@XplornetSupport @Xplornet @NetSetMB Yeah, sure. Xplornet which is notorious for ripping people off and throttling everyone IP starts showing up and service stops working. But “no changes were made” A change will be made. That is me giving $250 a month via two accounts to somebody else.

🇨🇦Christoff🏈🎸🎤 (@BearPawChris) reported 22 hours ago

Maybe this is the reason @Xplornet service is so lousy. @xplornetretweet

Trent Ilott (@tilott12) reported 22 hours ago

@ajspe @rgstone1 @Xplornet Well thats expensive. I pay $100/month taxes in for 500gb data cap which i never come close to. One of there new lte towers.

don davey (@dondavey3) reported 23 hours ago

@XplornetSupport @jcalder1983 @Xplornet @NetSetMB I to am waiting for another service provider in our area

Rob Stone (@rgstone1) reported 23 hours ago

@ajspe @Xplornet That’s why I was hoping to continue with my existing service that was working fine looks as though that desire may not be shared.

Jeff Calder (@jcalder1983) reported 23 hours ago from Montcalm, Manitoba

@XplornetSupport @Xplornet @NetSetMB Bullshit. If no changes were made then why is my IP address issued from Xplornet now instead of netset like it used to be? Before that happened my service was good. Now it sucks. I highly doubt that’s a coincidence.

beats (@Beattie_14) reported 23 hours ago

@rgstone1 @Xplornet Had yourlink and xplornet both waste of money got wood river controls to get me Sasktel high speed less money works great @xplornet sucks #woodriver

Rob Stone (@rgstone1) reported 23 hours ago

@hamiltondw2 @oldmangord @Xplornet @SaskTel Our cell service has been dropping calls like crazy lately.

David Hamilton (@hamiltondw2) reported yesterday

@rgstone1 @oldmangord @Xplornet @SaskTel Our cell service still is a hit and miss but the fusion is a different tower.

Jean Clavelle (@ClavelleJean) reported yesterday

@rgstone1 @oldmangord @Xplornet And given your location, you would think service would be better.

Rob Stone (@rgstone1) reported yesterday

@oldmangord @Xplornet Trouble I have is paying for a premium service and not even getting basic

Gordon Moellenbeck (@oldmangord) reported yesterday

@rgstone1 @Xplornet Yes it would. We got rid of our Xplornet because it was poor! Hard to have or use modern tech without it. Limits business! They could be a leader in rural service but I’m guessing the money isn’t there to provide anything but basic service!

I hate winter (@thecanadianeh) reported 2 days ago

@rgstone1 @Xplornet That's too bad, they are very reliable and relatively fast for Saskatchewan. They will come out and check for free. We were on the fringe and it worked

John (@KowalchukFarms) reported 2 days ago from Trochu, Alberta

@rgstone1 @Xplornet That is bad!! @Xplornet unleash the bandwidth for crying out loud

Trent Ilott (@tilott12) reported 2 days ago

@rgstone1 @Xplornet They upgraded towers in my area. Actually pretty good speeds now for not a bad price. 25mbs download. Kids are able to stream which is important i guess. #dora #pawpatrol

Rob Stone (@rgstone1) reported 2 days ago

@thecanadianeh @Xplornet We will resort to that yet. This is stupid.

WORM (@Playwfiret0day) reported 2 days ago

@thecanadianeh @rgstone1 @Xplornet sigh. God damn Canadians.

Kirby Poirier (@KP1760) reported 2 days ago

@rgstone1 @Xplornet @Xplornet has only got worse since they bought out Poor Link. Reminds me downloading music on dial up to burn a CD.

Keldon K. (@KKoolyk) reported 2 days ago

@rgstone1 @Xplornet Oh man, used to have that. Gave it up, pay more but actually have service now.

KonTroL_306 (@KonTroL_306) reported 2 days ago

Well the day has come. Internet is so shit that i can't even play multiplayer games without lagging. The worst thing is- is that Xplornet LTE is the best thing out here which we all know is garbage. So not only can i not stream, I can't game either. F......M.....L

Avelos (@AvelosFloof) reported 2 days ago

@traediras My ping has been pretty stable on the positive at least compared to old ISP. My old ISP however, I feel dreadfully sorry for the people who work at @Xplornet support because they're usually nice people but the company itself is a massive flaming pile of shit.

Todd Botterill (@botterillsales) reported 2 days ago

@jcalder1983 @Xplornet @NetSetMB I hadnt realized netset had sold. Makes sense now , our service has been decreasing too

random-shane (@mprshane) reported 2 days ago

@JustinSimard @DerekMacEwen We had the xplornet installer out but he couldn't find a signal. This was in the spring

Chris Hammer (@hammer4974) reported 2 days ago

@Xplornet is the internet down in some areas still since the storm? We are on Keeley Road, South Frontenac Twp. We have lost our signal.

Andrew Dalgarno (@Andrew_Dalgarno) reported 2 days ago

@KevSab12 @jcalder1983 @Xplornet @NetSetMB Local RM set up a broadband co-op. Just got hooked up last week. Definitely a great option if available. 60 down, 30 up. Could get higher but am in line with a TV tower causing interference. Parents are 90 down, 40 up.

John Beresford (@JohnWBere) reported 2 days ago

@Xplornet why are you not updating customers on service outages? Really poor customer relations... 3rd time this year now with no info after a storm. Now news means you don’t care? An update even a bad one still says more then no news

Chris Stephens (@Pad_Stack33) reported 2 days ago

@Xplornet when will 25 Mbps be available for me in the Craik, SK - Eybrow, SK service area? Installer keeps saying soon but soon never seems to come. #ruralproblems #letsgo

Nyles Desrochers (@BaldurBarons) reported 2 days ago from Argyle, Manitoba

@jcalder1983 @steeves11 @JeremyRamsay @Xplornet @NetSetMB Yep. Couple buddies have it too. Said the exact same thing. Went to absolute shit the last little bit

Jeff Calder (@jcalder1983) reported 2 days ago from Montcalm, Manitoba

@bigbushelsag @Xplornet @NetSetMB Netset rarely passed the buck like that. That is 100% xplornet. They are just terrible.

Kevin Steeves (@steeves11) reported 2 days ago

@JeremyRamsay @jcalder1983 @Xplornet @NetSetMB Cancelling our Xplornet next week. Always have an excuse why they’re down, “your signal is affected by weather, your router is crap” but never “we suck and don’t care about the customers because we basically have a monopoly on rural internet”

J Ramsay (@JeremyRamsay) reported 2 days ago

@jcalder1983 @Xplornet @NetSetMB Ya they crap here too

Greg Petryshyn (@thecanadianeh) reported 2 days ago

@jcalder1983 @Xplornet @NetSetMB That's too bad. They are the worse. I'm lucky to have an old plan with unlimited data so I just use my phone

Jeff Calder (@jcalder1983) reported 2 days ago from Montcalm, Manitoba

@thecanadianeh @Xplornet @NetSetMB I know. We had them via fixed wireless and satellite a few years ago. This is all too familiar. Terrible, terrible company. So disappointed because netset was good.

Jeff Calder (@jcalder1983) reported 2 days ago from Montcalm, Manitoba

Well it’s happened.I said when @Xplornet bought @NetSetMB everything would go to hell in a few months and here we are.When I run a Speedtest now it says provider is Xplornet and speeds are always intermittent and poor. Guess I’ll be ISP shopping again. Fastnet is in the area now.

Xplornet Support parody (@Xplornetsuppor1) reported 3 days ago

@Roosterinchains @NetSetMB @Xplornet Yes about the same time we tell them our customer satisfaction is about 10%.....

Ron Short (@Roosterinchains) reported 3 days ago

@NetSetMB @Xplornet Is there anywhere during the sales pitch you ask them to tell customers that the network is oversold and you get nowhere near the speed advertised?

Christopher Rogers (@therealcpr83) reported 3 days ago

@NetSetMB @Xplornet Is the course titled "how to screw the customer with sub par service"

CriticalMind (@SpeakTheTruth55) reported 3 days ago

@Xplornet Dont use Xplornet people. Very poor service !!

HeyXplornet (@HeyXplornet) reported 4 days ago

Hey @Xplornet and @XplornetSupport service is slow! Current Speeds: 1.86 Down & 5.05 Up. Current Plan: 5 Down & 5 Up. High River, AB Area. #xplornet #speedtest

Ben Gaudet (@NotEsemes16) reported 4 days ago

@notCIB You were talking about internet in rural Ontario on the last BTP podcast, let me guess: Xplornet. I just wanna say, most of Ontario isn't like that, but it is bad out there. (Also it's gotten a bit better, but prices aren't really going down.)

Josh Decaire (@josh_decaire) reported 4 days ago

If I had a dollar for every time my internet went down or I had to reset my hardware after a "service interruption", @Xplornet would owe me money each month. Can't wait until there's some competition in the rural internet market.

Mark MacKenzie (@MarkMacKenzie) reported 4 days ago

Does anybody know if there is an #xplornet outage? In Renfrew County Ontario with a 27 minute wait time for technical support

Xplornet Support parody (@Xplornetsuppor1) reported 5 days ago

@Rpw01 @XplornetSupport @Xplornet If you rip it down with ropes and a truck we will have to come repair. I mean it would probably improve service lying in the field.

Xplornet Support parody (@Xplornetsuppor1) reported 5 days ago

@XplornetSupport @PEIYAMAHA @Xplornet @Bell_Aliant How about we just stop advertising? We can't support the customers we have now. I'm getting really depressed working here, all the lying and blame deflection really gets to you!

John Lovering (@revjackal) reported 5 days ago

@Xplornet Can't seem to find your support email. We are cancelling soon so not a concern for us, but speed has been poor lately. In case you get a future customer, you may want to check connections as they hook up Our account relates to 6134222330 You are welcome

JJ Allan (@outforehrip) reported 5 days ago

@Xplornet honestly can you get your crap together. I’m so tired of paying premium prices for absolutely brutal speeds. I’m close to driving over this equipment and calling #kos @xplornetretweet #fedup

Marci Girling McPeak (@mingo59) reported 5 days ago

@Xplornet You’re at least in our area!!! Please @Xplornet do something about your crappy service in NW RockyView/GoldenRod. Trying to run a business here!

Naro Yurethrah (@Holeinoneboy) reported 6 days ago

The biggest misleading statement in advertising & marketing today is by @Xplornet. Regularly they promote “high speed” internet. There is nothing true about their claims. Hypothetical & Actual are never close. #xplornet

Alisa M. Andersen (@AlisaAndersen) reported 6 days ago

@Xplornet our internet has been unusable....what is going on and is anyone trying to fix it? The last time it was usable was September 3rd. (In Redvers/Wauchope, SK area)

Dubbloseven (@Dubbloseven) reported 6 days ago

@Xplornet am i in limited state atm or are you experiencing problems along north shore of lake erie?? if its limited state, its throttling me to the point of not working and disconnecting a dozen times with 0 upload speed. my neighbors are not experiencing issues atm???

Tammy L. Murray (@tlmurray2010) reported 6 days ago

@XplornetSupport @Xplornet No big deal to provide good service when you're the only one!

Tammy L. Murray (@tlmurray2010) reported 6 days ago

@XplornetSupport @Xplornet All your techs will do is take up my time and tell me it's my router. I just got done with 6 months worth of $10 discounts designed to shut me up about your crap service. Stop throttling. That'd be good.