Xplornet Outage

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Xplornet is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Xplornet problems in the last 24 hours

The following chart shows the number of reports that we have received about Xplornet by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Xplornet Outage Chart 09/18/2021 01:00

At the moment, we haven't detected any problems at Xplornet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 81.35% Internet
  • Wi-fi 8.97% Wi-fi
  • Total Blackout 5.04% Total Blackout
  • E-mail 4.10% E-mail
  • TV .33% TV
  • Phone .22% Phone

Xplornet Outage Map

The most recent outage reports and issues originated from Toronto, Brampton, Stirling, Rockwood, Kingston, Richmond Hill, Edmonton, Montréal, Paris, Elmira, Gatineau, Halifax, Calgary, Vancouver and Almonte.

CanadaToronto Wi-fi
CanadaBrampton Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto E-mail
CanadaStirling E-mail

Xplornet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Xplornet Issues Reports

Latest outage, problems and issue reports in social media:
  • bennyT44 BenThompson (@bennyT44) reported

    @Xplornet , Explore better internet service you rat bastards. You should be paying us to use this POS

  • BAB9991 AJT (@BAB9991) reported

    @Xplornet how much longer for email to be down? You might want to share that info with your customers so they don’t waste time dealing with your terrible customer service!

  • DVTrydal17 Dustin Trydal (@DVTrydal17) reported

    On day 3 with no internet. I am planning on writing a script for when I talk on the phone so I do not lash out at the Xplornet support staff. This is getting ******* ridiculous.

  • MacTXD STM | TMac (@MacTXD) reported

    @CwunchyB @somaka6 @Xplornet Hopefully when I get decent service again. New set is coming in 2 weeks so I wanna be ready, worst case I'll make YT videos

  • MacTXD STM | TMac (@MacTXD) reported

    @CwunchyB @Xplornet I dont even know at this point. I am pretty sure a paper bag with some wires on my house would get better service than what I have now with these clowns

  • DVTrydal17 Dustin Trydal (@DVTrydal17) reported

    Trying to complete homework with my internet going out (possible outage?) is really doing wonders for my newfound anxiety 🙃thanks Xplornet.

  • FeministHousew1 Just_A_Small_Town_Girl (@FeministHousew1) reported

    I guess emailing and calling for over 2 years asking for this to be fixed wasn't enough time for Xplornet to resolve this issue. Well how about this, I'll pay the bill when the service works!!!!!

  • FeministHousew1 Just_A_Small_Town_Girl (@FeministHousew1) reported

    On September 14 2021 Xplornet Communications Inc objected to your complaint further to section 10.1 of the CCTS Procedural Code on the basis that in Xplornets view it was not given a reasonable opportunity to resolve the customers complaint before it was brought to the CCTS"

  • SusieBlanchette FastFreddy🇨🇦😷🌻🐾😺😺 (@SusieBlanchette) reported

    @Xplornet @trubesb What, and wait for a call back that never comes. Or be on hold for 45 mins to be told no problem. 10 households my row all having terrible issues. Enough

  • BlueTeamJK Jason Keirstead (@BlueTeamJK) reported

    @Mark_Goldberg @mgeist @NDP 3. XPlornet as well as the other big 3 have all received significant subsidies from taxpayers to support rural rollout.

  • yaitsuckstobeu Don Carr (@yaitsuckstobeu) reported

    @Xplornet Worst company out there RUN , use smoke signals if you have to

  • alanonwolfe Alan Hughes (@alanonwolfe) reported

    @Xplornet I have many times, the service guy said that’s the best we will get until xplornet upgrades the towers to Light wireless or something like that. We have old technology on our town. So I’m told. I now have two internet servers until xplornet upgrades. Painful working at home.

  • AshleyPurvisfit Ashley.purvislife (@AshleyPurvisfit) reported

    @Xplornet ever since you forced the "upgrade" our internet has been crap.....

  • MrJackKCooke1 Mr Jack K Cooke (@MrJackKCooke1) reported

    Xplornet down AGAIN

  • seanwhitely SeanyyBoyy (@seanwhitely) reported

    @Xplornet Quite possibly the worst internet company I’ve ever had. You can’t use the wifi from the hours of 8-11 without constant outages. I’m even writing this on data because my wifi is currently unresponsive. Save yourself time and money and wait for Starlink

  • alanonwolfe Alan Hughes (@alanonwolfe) reported

    @Xplornet Now go fix Wolfe Island, Ontario please!!! Ugh!! We get a whole half meg speed for $100/month!!! Dail up was faster!

  • DobieWyler Jacquie 🇨🇦 Mini Farmer, Pro Gun, CCFR (@DobieWyler) reported

    @HtechFirearms @Xplornet Nope! Love how they have continually upped my bill with claims of improving their service, which has done nothing but deteriorated. Totally stuck with them.

  • HtechFirearms Htech Firearms 💎 (@HtechFirearms) reported

    @CowInverted @Xplornet They’ll delete this comment. I’m dealing with an issue right now. Billed for hardware that’s been picked up.

  • DobieWyler Jacquie 🇨🇦 Mini Farmer, Pro Gun, CCFR (@DobieWyler) reported

    @HtechFirearms @Xplornet Sad to see I'm not the only one. They swore they were giving me a free month...instead double billed me. They got some serious problems! What else is there for rural peeps?

  • puulima Stevo (@puulima) reported

    @Xplornet @Jim76136913 Hi Jim, they’ll waste hours of your time troubleshooting basic things that have nothing to do with the fact they are oversubscribed. Did this song and dance several times. After I switched to @WaveDirectHQ, first time I had an issue, they sent somebody to fix it.

  • chalackd Dan Chalack (@chalackd) reported

    Bad enough my decent ISP sold out to @Xplornet (Who I previously left for poor service), but now I learn that they intend to stop service on my local tower and will be forcing me 10yrs backwards onto their awful satellite service... Can't wait for @SpaceXStarlink to hit my area.

  • chalackd Dan Chalack (@chalackd) reported

    @Trucker_Ty_ @Xplornet I'm now being forced off of land based wireless and a decade backwards onto satellite, and I'm absolutely dreading it... Going to have to look into StarLink for sure, as there's no way I want to deal with xplornet latency and poor service...

  • chalackd Dan Chalack (@chalackd) reported

    @Trucker_Ty_ @Xplornet Had this same problem with xplornet years ago, nobody would service my hardware for over 6 months despite still being charged for service. Had to threaten legal action to get them to cancel the contract they weren't upholding. Troubling as they've bought my provider...

  • DalePettit Dale Pettit (@DalePettit) reported

    @medic969 @Xplornet Well it won't get any better. We have had an "issue with the tower" since May 17.

  • plrsTweet Pamela Ross (@plrsTweet) reported

    @CBC , your website sucks for people living in rural #NB suffering from @Xplornet satellite internet, or rather, the lack there of. They seem to lap up the subsidies, yet, never improve/expand service. #nbpoli #cdnpoli

  • thepensguy87 The Penguins Guy (@thepensguy87) reported

    @Xplornet Been there done that multiple times. Your service CANNOT meet my business needs. Period.

  • djtkat Jesus (@djtkat) reported

    @Xplornet hi i am having troubles connecting to the internet please help got the purple light thing all day

  • LyndenBill bill osborne (@LyndenBill) reported

    @JaysGirlEmily I am in a rural area and use Xplornet. Service is good(ish). Can be intermittent at times.

  • HoarderPrairie Prairie Hoarder (@HoarderPrairie) reported

    @Xplornet Yes...we notice your Pollution all over the countryside . Even on traffic sign posts. Methinks I will be checking to see if you have all the proper Permits in place for your Garbage advertising . Yeah...I am THAT GUY. We'll start with SASK. RM's.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @LotSixteen @simmshe I just compare it to @Xplornet and think "hahahahahahaha" and I'm happy I'm no longer being victimized by that criminal enterprise. But yes, Facebook seems slow sometimes. It's still light years better than my alternatives so it doesn't bother me much.