Xplornet Outage

Xplornet is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Xplornet problems in the last 24 hours

Xplornet Outage Chart

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Most Reported Problems:

  • Internet (73.83%)
  • Total Blackout (11.33%)
  • Wi-fi (10.55%)
  • E-mail (3.13%)
  • Phone (1.17%)

Xplornet Comments

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Xplornet Issues Reports

Latest outage, problems and issue reports in social media:
  • CdnARS_VE4PER CdnARS VE4PER (@CdnARS_VE4PER) reported

    ...4 I switched to @NetSet now Xplornet owned terrestrial network and they allowed me an upgrade to get the better upload speeds but the cost effectively doubled for me ea month and on weekends even that bogs down for some reason; help desk always blames my router but ...5

  • lcouturi luke couturier (@lcouturi) reported

    @CBC Please help rural communities in Canada that are stuck with Xplornet and pay $1.00per gigabyte of data.Xplornet has the most complaints about the service and the government keeps giving millions..I can show you numerous reports

  • sylvialinde Syl (@sylvialinde) reported

    @APLenehan @NavdeepSBains @Xplornet @Bill_Morneau @ISED_CA What a load of crap! The worst provider ever!

  • sylvialinde Syl (@sylvialinde) reported

    Xplornet sucks!!

  • thesuperbiate Superbiate 🇨🇦 (@thesuperbiate) reported

    I have been in ITC since it was computer club with a PET. I can tell you on a professional level that Xplornet is without a doubt the WORST internet "provider" I have come across. Sub par equipment and below sub par "help" IMO. #Xplodnet

  • Mac0272 Stephen McDonald (@Mac0272) reported

    @Xplornet I would just be happy if you provided the service that I pay to much for

  • lcouturi luke couturier (@lcouturi) reported

    @tylermeredith And what about disabled people of Canada on CPP who paid taxes get less money than welfare and the rural community have to pay Xplornet $1.00per gigabyte of data. When will we get help

  • rjcrock2003 🇨🇦Golden Resister 🌊 (@rjcrock2003) reported

    @usetabefunny Yep, prices are high, service is abysmal. Xplornet advertises speeds 'up to' 25 mbps down. I have a friend who most days gets less than 1mbps after 4 pm when school kids get home. I guess because they advertise 'up to' that makes it ok. The gov't (@CRTCeng) does nothing.

  • lcouturi luke couturier (@lcouturi) reported

    @globeandmail Please look into internet options, don't get stuck with Xplornet they charge $1.00per gigabyte of data.Xplornet has the most complaints about the service

  • SucksXplornet Xplornet Sucks!!! (@SucksXplornet) reported

    Two days is excellent service for Xplornet. Talked to a customer of theirs last night who was offline for 2 weeks. @CRCTeng @Canada @Xplornet @Bill_Morneau @JustinTrudeau

  • lcouturi luke couturier (@lcouturi) reported

    @VictorFedeli When will you fix the internet for rural Ontario. We are stuck with Xplornet and pay $1.00per gigabyte of data.

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    The fact that I’m forced to pay @Xplornet $102 a month for only 300GB of internet and speeds slow that it took me 12 hours to download 40GB of data yesterday is bullshit. But it’s still better then $10 a GB, 1 hour to download 1 GB rural net I had from @bell

  • lcouturi luke couturier (@lcouturi) reported

    @FinanceCanada @Bill_Morneau And what about rural communities with internet access or lack of..Xplornet and the charge $1.00per gigabyte of data.Xplornet has the most complaints about the service and the government keeps giving millions of taxpayers money. Please find a new company. And research Xplornet.

  • lcouturi luke couturier (@lcouturi) reported

    @INFC_eng @CanadianPM Please help rural communities with internet access. We are stuck with Xplornet and pay $1.00per gigabyte of data. We can't wait. And you keep giving millions of taxpayers money to Xplornet .They have more complaints then you could imagine please do some research at BBB

  • lcouturi luke couturier (@lcouturi) reported

    @fordnation With all the money you saved, will you help rural communities with internet access. We are stuck with Xplornet and pay $1.00per gigabyte of data.

  • lcouturi luke couturier (@lcouturi) reported

    @PBethlenfalvy @MacLeodLisa @gghamari @RideauCarleton @RideauOsgoode @Stanleysfarm @OsgoodeCareCent @SuntechGH You could help us rural farmers who are stuck with Xplornet and pay $1.00per gigabyte of data. Hard to keep farm hands when we rely on internet to sell to the world.

  • SucksXplornet Xplornet Sucks!!! (@SucksXplornet) reported

    This is depressing! Bell and Xplornet, two companies who have proven they are unconcerned about providing proper internet service in rural areas. What a waste of tax dollars. @CRCTeng @Canada @Bill_Morneau @JustinTrudeau #universalbroadband

  • lcouturi luke couturier (@lcouturi) reported

    @MacLeodLisa @fordnation Hope he never becomes a farmer. He will be stuck with Xplornet and pay $1.00per gigabyte of data.Xplornet has the most complaints of any ISP in Canada. So don't move to the rural community.

  • lcouturi luke couturier (@lcouturi) reported

    @computra @fanCRTCProfling @xplornetretweet @tamir_i @taxbuster88 @mebuell @CRTCeng @jdtabish @mediamorphis @ubnt Xplornet has received millions of taxpayers money to fix the problem..10 years ..rural farmers have to compete with the rest of world. But at $1.00per gigabyte of data..please check on your data use and tell me how much you would pay

  • CaptainDick12 Captain Dick (@CaptainDick12) reported

    @alKaszL @christinedobby @xplornetretweet AND they lock you into a 2 year contract with a huge penalty if you try to change providers. The CRTC has Regulations that set a minimum speed or it is considered "failing to provide reasonable service". Xplornet never provides that speed. The public doesn't use CRTC often enough

  • alKaszL alkaszl (@alKaszL) reported

    @christinedobby @xplornetretweet Xplornet's 'top speeds' are conpletely arbitrary. They could say 'up to 1gbps' and us customers would never see it. I am on 'up to 25mbps' and I usually sit between 1 and 3 95% of the time. Crooks.

  • lcouturi luke couturier (@lcouturi) reported

    @fordnation @DrFullertonMPP Well you should ask them to help XPLORNET. The only option for internet for rural Canadians.

  • Susanglowaburg Susan Glowa Burgess (@Susanglowaburg) reported

    @xplornetretweet @Xplornet Worst excuse for internet

  • CaptainDick12 Captain Dick (@CaptainDick12) reported

    @alKaszL @perrytsergas @xplornetretweet @Xplornet Absolutely. Xplornet, originall Barrett Communications, oversold the capacity of their towers for years in order to balloon their customer numbers, so they could sell it to a USA Financial Investement firm where it currently sits. It is NOT Canadian owned.

  • AvatarVenus Trick Star Venus (@AvatarVenus) reported

    @fanCRTCProfling @tamir_i @computra @taxbuster88 @mebuell @CRTCeng @jdtabish @mediamorphis @ubnt And don't forget to mention that the sat service cacks out for no reason. You cannot count on Xplornet service to be consistent.

  • lcouturi luke couturier (@lcouturi) reported

    @fordnation When will you text me back..Rural farmer here.with the most expensive dial up internet from XPLORNET. We pay $1.00per gigabyte of data.Xplornet has the most complaints about their service

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @tamir_i @computra @taxbuster88 @mebuell @CRTCeng @jdtabish @mediamorphis @ubnt It's not just the Quality of Service & specs (QoS), it's affordability that's also the major issue with satellite (Xplornet). Rural people paying 3x-4x what u or I pay and they have less speed. Then usage. They have V low caps. More cost there for the rural user. Then equipment $

  • the_uncanny13 The Uncanny (@the_uncanny13) reported

    @seeminglyaware @xplornetretweet @Xplornet @SillyDrizzy @RoshaTheUndying @Tothetenthpowe1 @UnsoundMachine @saggy_ostrich Lol... luckily I dont have to deal with their “customer care” anymore!!! I switched ISPs.... hence why the video actually played...

  • lcouturi luke couturier (@lcouturi) reported

    @C_Mulroney You want to support rural farmers. Well first thing we need is reliable internet..Xplornet is are only choice. They charge $1.00 per gigabyte of data. Xplornet has a list of complaints at the BBB so long it could wrap around Canada.

  • seeminglyaware Mallory Montgomery (@seeminglyaware) reported

    @the_uncanny13 @xplornetretweet @Xplornet @SillyDrizzy @RoshaTheUndying @Tothetenthpowe1 @UnsoundMachine @saggy_ostrich I’m an Xplornet customer. If you use the resources they provide like calling customer care, reading the tips and tricks on the website and even reaching out to their social media team when you have questions you wouldn’t be a cranky-ass random commenter.

  • RoshaTheUndying Andrew Inness (@RoshaTheUndying) reported

    @the_uncanny13 @seeminglyaware @xplornetretweet @Xplornet @SillyDrizzy @Tothetenthpowe1 @UnsoundMachine @saggy_ostrich Actually, many of us are customers too. Improvements are happening, reach out to customer care.

  • repulsedcanuck Anna King (@repulsedcanuck) reported

    @Xplornetsuppor1 @Xplornet Sure don't and with all the throttling it's impossible to own a website, watch you tube or do anything... take a look at the FB Xplornet Enough is Enough... so many people can't stand your service.

  • xplornetretweet Xplornet Retweets (@xplornetretweet) reported

    @APLenehan @NavdeepSBains @Xplornet @Bill_Morneau @ISED_CA Too bad there will never be enough towers to actually deliver 5g speeds.

  • the_uncanny13 The Uncanny (@the_uncanny13) reported

    @seeminglyaware @xplornetretweet @Xplornet @SillyDrizzy @RoshaTheUndying @Tothetenthpowe1 @UnsoundMachine @saggy_ostrich Well if someone is and xplornet customer.... i doubt the video will load!

  • xplornetretweet Xplornet Retweets (@xplornetretweet) reported

    @Xplornet Likely never.

  • lcouturi luke couturier (@lcouturi) reported

    @VictorFedeli What about internet service for rural Canadians, who pay $1.00per gigabyte of data.Xplornet is the only option and they have more complaints then you imagine. We need fare access to reliable internet. XPLORNET is robbing rural communities, they don't deserve our tax dollars

  • lcouturi luke couturier (@lcouturi) reported

    @fordnation @RodPhillips01 @erniehardeman @VeldaleFarms Rural farmers have a hard time with their internet, Xplornet is the only option, and they have more complaints then you could imagine. Let alone charging $1.00per gigabyte of data. Please help farmers and hold Xplornet accountable ,since they receive out tax dollars...

  • lcouturi luke couturier (@lcouturi) reported

    @OntarioNewsNow @erniehardeman @RodPhillips01 @VeldaleFarms And what about Xplornet the only internet company for rural Ontario, charging $1.00 per gig of data.Xplornet has the most complaints about the service. Hard to compete when your being charged this price..Please do some research on Xplornet. And really help rural communities

  • lcouturi luke couturier (@lcouturi) reported

    @erniehardeman What about you help rural communities with internet. XPLORNET is the worst company ever. And have more complaints then you could imagine. Charging $1.00 per gig of data.

  • lcouturi luke couturier (@lcouturi) reported

    @Progresscdn Rural communities have to pay XPLORNET $1.00 per gig of data. I hope he understands that we need more help with internet .Xplornet has the worst internet. They don't deserve our tax dollars

  • lcouturi luke couturier (@lcouturi) reported

    @fordnation @GregRickford Can you also clean up the internet for rural Ontario. We are tired of Xplornet. $1.00 for 1 gigabyte of data .Xplornet has more complaints then you could imagine. Please help.

  • lcouturi luke couturier (@lcouturi) reported

    @NavdeepSBains @Xplornet You should first ask xplornet customers about their service...There's more people complaining about there lack of service and the fact that they charge $1.00 for 1gig of data..And you think they are helping rural communities...yes helping relieving money. Do your research

  • LeafsBottleGang Chris (Iron 4-2) (@LeafsBottleGang) reported from Calgary, Alberta

    Xplornet is a terrible commercial. If I was ever getting married (I'm not), and my mother couldn't be there, there's no ******* way I'm making her watch it from a computer screen.

  • DDippiNGB DDippiN (@DDippiNGB) reported

    @_Millisious_ I pay 130$ for xplornet, a damn LTE service lol

  • jfmezei Jean-François Mezei (@jfmezei) reported

    Xplornet’s mission to to ensure a proper return to shareholders. And that requires gross oversubscription to get decent return on investment. Satellite COULD provide great service if it had small number of customers, but wouldn’t be economically viable. @NavdeepSBains

  • DennymckeeDenny Denny (@DennymckeeDenny) reported

    @APLenehan @NavdeepSBains @Xplornet @Bill_Morneau @ISED_CA Explorer is garbage. Expensive and terrible reception. Worse service, if you can get service. And their techs are slow.

  • KenCox Ken Cox 🍁 (@KenCox) reported

    @APLenehan @Xplornet @Bill_Morneau @NavdeepSBains @ISED_CA I don't consider Xplornet "amazing". It's all that's available here. We need competition to bring down prices.

  • CRoughfoot Cameron Roughfoot (@CRoughfoot) reported

    @XplornetSupport @Xplornet Just stop the data cap lol I will not contact anyone just to complain about throttling or capping data. Never cap or throttle ever in more rural places. If you guys want to stay reliable, make all your plans unlimited and ONLY cap DL/UL speeds to save on bandwidth. Not hard to.

  • lcouturi luke couturier (@lcouturi) reported

    @Xplornet @Bill_Morneau @ISED_CA The first cellphone company to offer unlimited data well be the end of xplornet. Can't wait..until then FIGHT FOR WHAT YOU PAY FOR.keep this company from stealing your money for a service that unreliable. Xplornet just wants our tax dollars

  • starfish422 Katie Amey (@starfish422) reported

    @dan_friesen @Xplornet @Bill_Morneau @ISED_CA I’ve never been with a provider, city or rural, via satellite, cable, or DSL, who didn’t throttle speed at 5 pm (while categorically denying this practice). You could watch download speeds drop to 10-20% from 4:59 to 5:00.

  • GamerRebelMat Mat the Gaming Rebel (@GamerRebelMat) reported

    @siruoha @Xplornet @Bill_Morneau @ISED_CA same but 30 minutes away and I only get Shaw's BS service and nothing else, not even these guys

  • MDClark4 Melissa (@MDClark4) reported

    @Xplornet @Bill_Morneau @ISED_CA Perhaps with this investment you can do two things: 1. Actually provide the speeds I pay for and 2. Make it affordable. I pay way to much for way to little. People in a city pay almost half for way faster speeds than what I pay for shit

  • HeyXplornet HeyXplornet (@HeyXplornet) reported

    Hey @Xplornet and @XplornetSupport, Speed is so slow a speedtest couldn't be performed. *Outage*

  • asmilingidiot Smiling Idiot (@asmilingidiot) reported

    @NavdeepSBains @Xplornet You mean you pay them (with taxpayer dollars) to support Canadians, but the problem is, you don’t hold them accountable when they don’t deliver on their obligations

  • Shjinta Marc Rene Beauchamp (@Shjinta) reported

    @NavdeepSBains @Xplornet Oh yeah speed is great and all but that doesn't help that they overload towers and charge us a fortune for plans with pathetic bandwidth limits.

  • alannah_girden Alannah (@alannah_girden) reported

    If you don’t know what xplornet wifi is you have never struggled with slow internet

  • dbanks460 Just Me (@dbanks460) reported

    @APLenehan This is a joke. Xplornet has NEVER cared about their customers. There are thousands that are still not receiving the so called "Promised" speeds that Xplornet says they will deliver. How about you deliver the speeds you advertise now rather than feeding the public more lies.

  • CRoughfoot Cameron Roughfoot (@CRoughfoot) reported

    .@Xplornet your LTE 200+ plan is incriminating. That throttle is pretty damn sad, and makes me want to suggest a new IP very soon. Stop the capping, or you're going out of business.

  • gfidd PYKE (@gfidd) reported

    @Xplornet until 530pm when your traffic management systems dumps everyones service down to 1,800 ms ping times and 0.8mbps DL speeds.

  • gfidd PYKE (@gfidd) reported

    @Xplornet how about you invest that 500 million in fixing the crap you have us paying for now.