Xplornet

Xplornet Outage

Is Xplornet having an outage right now?

Xplornet is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

 No problems detected at Xplornet

Xplornet problems in the last 24 hours

Xplornet Outage Chart 07/09/2020 04:20

At the moment, we haven't detected any problems at Xplornet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 80.19% Internet
  • Total Blackout 8.49% Total Blackout
  • Wi-fi 8.49% Wi-fi
  • E-mail 2.36% E-mail
  • TV .47% TV

Xplornet Outage Map

The most recent outage reports and issues originated from Surrey, Edmonton, Montréal, Mississippi Mills, Etobicoke, Vancouver, Saskatoon, Red Deer, Cambridge, Laval, Calgary, Toronto, Regina, Stewiacke and Stettler.

CanadaSurrey Internet
CanadaEdmonton Wi-fi
CanadaMontréal Internet
CanadaMississippi Mills Internet
CanadaEtobicoke Wi-fi
CanadaVancouver Wi-fi

Xplornet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Xplornet Issues Reports

Latest outage, problems and issue reports in social media:
  • brian_wiggy123 Brian Thomas (@brian_wiggy123) reported

    @Xplornet hey do guys have service through cell towers yet?

  • winkMartindale8 🐸Happy Frog Farms 🐖🐑🐓🐎 (@winkMartindale8) reported

    @JohnWing5 Contact the CCTS. I had issues with Xplornet and it was only through them that I got my service back. Good luck.

  • RobHoule55 Rob Houle (@RobHoule55) reported

    Hey @Xplornet , the problem with a steep drop in download speed isn’t too many people streaming, the problem is you sold your service to too many people. @XplornetSupport

  • jddynes JD (@jddynes) reported

    @Xplornet It seems as tho you posted this to take credit for his data use which you certainly do not! If he used your slow *** data stream his crops would be garbage and we would starve. Stop throttling my data and give all your customers what they pay for. @SpaceXStarlink will win!!!

  • shari_63 shari robertson (@shari_63) reported

    @Xplornet Service sucks! So frustrating! I can’t believe I am actually paying for this @SucksXplornet

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    u know what else I find odd w/ the SpaceX BITS application? Looked over a couple of yrs of BITS applications & saw people file in opposition of Xplornet, yet the #CRTC never asked them to reply. Is the gov/CRTC pumping them for info? Is it just the huge amount of public interest?

  • TrainerGloria Trainer Gloria 🇨🇦 (@TrainerGloria) reported

    @Xplornet @SucksXplornet we still have no internet service since we reported it to @xplornet TWO WEEKS AGO! We called 4 times, on hold 1 hr each time. They haven’t got a clue who services our area! We stopped payment. I’m losing income for weeks cuz I can’t zoom train my clients.

  • dbanks460 D Banks 🇨🇦 (@dbanks460) reported

    @Xplornet Problems for years now North of Belleville and still no fix and yet you continue gouging us monthly. Looking forward to @Bell and @SpaceXStarlink They seem to know how to take care of their customers.

  • lcmacewen LorMac (@lcmacewen) reported

    @Xplornet I've been with Xplornet for years, and have never had anything close to 5 mbps, even pre-Covid. Overselling is their motto.

  • ChrisCeleste1 Chris Celeste (@ChrisCeleste1) reported

    Today's the day to pack up #Xplornet's satellite & modem. No tears will be shed. I'm cramming as much as I can into that box. Why should I pay to dispose of that crap? Shout out to @SucksXplornet & everyone who is still suffering with Xplornet. Hope relief comes soon for you.

  • susie_q2u Susan P (@susie_q2u) reported

    @allanetmanski We had Xplornet .. absolutely awful. We’ve had 0 issues with Bell. As a matter of fact, we had a picture fall and snap the connection cable and the tech was here the next day and fixed it for no charge!! Its all about individual experience!

  • Wademsk23 The 23 Freak (@Wademsk23) reported

    @Xplornet $240 per month for 200 gigs of slow internet.

  • LeeAnnIleneHeff Lee Ann Heffernan 🌛🌜🌙🔮💎🐱 (@LeeAnnIleneHeff) reported

    @Xplornet I haven’t had good internet service for a week, wait times are long on the phone....I’m on the fixed wireless network and located out in harrow/colchester,Ontario

  • sarah0rogers Sarah Rogers (@sarah0rogers) reported

    @Xplornet Hi - I've tried emailing your media relations a few times but no response. Can you help?

  • Readerfn Reader 🇨🇦 (@Readerfn) reported

    @Xplornet Your service is good when the bandwidth is not full. You must increase your bandwidth so that all customers can stay connected at all times of the day.

  • PurpleSaxifrage ❄Maggie❄ (@PurpleSaxifrage) reported

    @Irngutaq2 @Xplornet Katittuq 15 has now been upgraded to monthly usage with a gap of 150GB for 130.00. Not bad for two people per household and we are heavy users.

  • IslandTel Island Telecom (@IslandTel) reported

    So the Government of Prince Edward Island has given millions and millions of dollars to Bell, and recently, also to Xplornet. That seems like rewarding Bell for not investing in their own infrastructure. Likewise, much of the money to Xplornet is not to improve service.

  • nielsernest Ernest (@nielsernest) reported

    Right now my #xplornet internet is so slow I can't even load the YouTube list of videos, let alone watch them. I've called them twice about theses issues and they tell me everything is fine. I pay for 25mbps not 2mbps! @Xplornet #badservice #timetoswitch

  • allanetmanski Allan Etmanski (@allanetmanski) reported

    @dlhockey47 @XplornetSupport @Bell I already have many problems with Xplornet and no resolution lol.

  • IslandTel Island Telecom (@IslandTel) reported

    @LotSixteen @DveStewart @dhughes @Bell_Aliant @Xplornet @redsandspei @WickedEH Actually, you should fault Bell Aliant. They have been getting a premium price for their service for decades and despite a near-monopoly, refused to re-invest in their own network. The lines should have been maintained over the years and replaced when required. Now is too late!

  • looseink George Elliott (@looseink) reported

    @xplornet Any issues in Princeton BC tonight? I've unplugged the router twice. Everything lights up when it comes back except the System light. Thanks!

  • DakotaTheSock Dakota (@DakotaTheSock) reported

    @Dubbloseven @Xplornet 2 km down the road and we could have cable internet. But alas, we don't. No city water either.

  • DakotaTheSock Dakota (@DakotaTheSock) reported

    @Dubbloseven @Xplornet Yea, I'm right in between Lincoln and port Dalhousie. Xplornet was the only ISP offering more than 2mgbs down here. Now we "have" 25mgbs down. Still the only ones offering decent connection in my area.

  • DakotaTheSock Dakota (@DakotaTheSock) reported

    @Xplornet Hey, I'm a customer with you guys in St. Catharines Ontario. Are you guys going to bringing higher speeds here soon? We're at 25mgbs down plan, but don't see more than 10mgbs down and 0.1 up.

  • Readerfn Reader 🇨🇦 (@Readerfn) reported

    @Colheartt 25 down 1 up, xplornet

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet welcome to your new dial up internet service. Xplornet is incapable of maintaining their service level but expects payment in full monthly.

  • fishingcamp Sandy Haven (@fishingcamp) reported

    @Xplornet Yeah the dishes look fantastic it’s too bad when a few more people sign up the speeds are so intermittent #frustrating when your fiancé is on the other side of the country and FaceTime is sub par at best.

  • thepooppack m (@thepooppack) reported

    i’m actually so done with my internet company man @Xplornet you guys are the literal worst internet company out there and you claim you’re the best for rural areas yet i’m paying over $120+ a month for a connection that is very unreliable and the customer support is nowhere to be

  • GypsyBrat51 Betty Houle (@GypsyBrat51) reported

    @Xplornet why are you double charging your customers in Rural areas ? They send proof of payment, bank statements, confirmation numbers and you STILL respond that you never received pymts? Manitoba. @CBCManitoba @ctvwinnipeg #rippingoffcustomers <--- their motto

  • Deline2Pat PatDeline2 (@Deline2Pat) reported

    @Xplornet Feediing off of Frankford Ontario tower that is over crowded with less than adequate service. When is that being upgraded?