Xplore Outage Report

@xplore_ca Don’t believe a word of Xplorenet . I know this from personal experience and my friends and acquaintances share my experience. The speeds and data are far lower than they “sell” their service is crap. Starlink work’s terrific.

@OrenCairns Best thing I did 2 years ago….and I had the business package from Xplornet….and they had zero service skills!

@xplore_ca internet down Minburn tower 2 days ago most of the day, yesterday most of the day and this morning still. Asking what others have … where do you post outages so we know what is happening?

@xplore_ca sent someone to "upgrade" my service to a new nearby tower and my service went from "fair" to "almost unusable." The contractor brushed off my immediately noticing it was worse as if I can't tell the difference between my wifi and my Net speed.

@xplore_ca internet down again. Why do we not see outages on your twitter? Where do we look for these?

@xplore_ca It's overly expensive for no reason. The recent upgrade I got is a lot more stable but there are times it is absolute dog **** for the 100+ dollars I pay a month for 50mbs. Waiting for Fibre to come down my road.

@xplore_ca service is down again..... last 2 hrs.... bradford tower!

@xplore_ca Still the worst isp In Canada hands down. yall get awal with highway robbery

Help! Using Arlo camera system at farm 45 min away near SK border to monitor cow feed and H2O.Sasktel installed a new tower. Telus Smart Hub bounces between Telus and Sasktel tower. Result: deactivation of hub. Xplornet is full Starlink is $ (already have at home) options?

@voiceshapes I use Xplornet because Bell up here is slower than dial up. Still use the modem that came with it and have no issues

Anyone have Xplornet & can’t get consistent service with a 3rd party router? Really want to keep using what I have but my access keeps cutting, like a few times a day - the router says it’s the modem & the modem says it’s the router 😭 Both support services can’t figure it out

@jzantinge2 @KenSchaus We had Xplornet from the time of them first offering service in our area &, after being without any internet for 2 months in 2020, we changed to another non-Bell / non-Rogers internet service provider. Fibre has been laid in our area to be connected soon.

@JonnyBowhunter I get junk mail from Bell and Rogers in the mailbox constantly for wireless internet, they’ve both came out and did the same ‘sorry no signal’ routine. My wife has a Roger’s cellphone and I have a Bell cellphone and both get better signal than our current Xplornet internet.

@xplore_ca Don’t worry I fixed the problem it’s ur company

@Mullin_95 I always had great service from Netset, until they sold out to Xplorenet. Xplornet is the best advertising for Rfnow! @RFNOW_Inc RFnow has the same good service as the old Netset.

@xplore_ca Why? I told you I’ve talked to you guys. Unless you trained a bunch of people in the last week you are asking me to waste more of my time on a company that doesn’t value its customers. For what? So YOU can feel better because you can say you tried to help? Pathetic!

@xplore_ca I'm getting latency of 1.5s with my Xplore service. Not much of a bargain.

Looks like you can't just cancel your xplornet services on you own via their website, they make you call them. Website navigation seems intentional, hard to find. Had to Google search about cancelation in order to find out it is over the phone only. Is that legal? 1/2

@xplore_ca As an Xplore customer, I can attest that their service is the best when there are literally no other options available, save for maybe smoke signals and carrier pigeons.

@xplore_ca I would but I’ve already talked to your people but apparently when you bought out my internet provider you trained 0 of your people on the system so support is basically non existent. Slow speeds, high cost, no customer support. What exactly am I paying these criminal rates for?

Because #Xplornet sucks so bad I’ve used all my data. I need a better option!

@xplore_ca are you experiencing an outage? I’ve tried connecting through an Ethernet cable (no luck), I’ve done a power cycle, I checked my account to make sure it was nothing on my end. Why haven’t I had internet for longer than an hour since before Christmas? #xplorenet

@darrell88384848 @jayDouc3tt3 @BambinoJalapeno My only options for internet here are xplornet and Starlink , or hotspot my phone which would would require a cell booster because the cell signal is non existent.

@xplore_ca Pretty pic but don’t care, weak attempt to distract from stealing from people by not providing the service they pay for.

@xplore_ca Don’t care at all about your wishes, just provide the service we pay for, it’d be a Christmas miracle!

@xplore_ca Your internet is down in Manitoba and no one's available to call on Christmas, can you guys do something about this?

@xplore_ca Hey your guys is internet is down since Thursday any help ?

@rich_sherri @Eastlink @Bell_Aliant My Dad had xplornet because that was all they could get in wentworth and it was expensive and terrible service!!😩

@mcleodtaylor1 @Eastlink That's cheap...I pay $124 for @Bell_Aliant and you can't even watch a movie without continual buffing. Garbage service. Looking at Xplornet which is similar pricing but hopefully better service.

@Iraqveteran8888 That is as bad as Xplornet. I guess I will not be switching over to Starlink anytime soon unless they can crank up the speed and reliability.