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Xplore

Xplore Outage Map

The map below depicts the most recent cities worldwide where Xplore users have reported problems and outages. If you are having an issue with Xplore, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 31
Winnipeg, MB 13
Nepean, ON 1
Fredericton, NB 1
Calgary, AB 11
Toronto county, ON 3
Edmonton, AB 15
Saskatoon, SK 3
Montréal, QC 16
Halifax, NS 7
Dartmouth, NS 1
Grande Prairie, AB 8
Ottawa, ON 6
Red Deer, AB 2
Pugwash, NS 1
Brant, ON 1
Moncton, NB 3
Orangeville, ON 1
Dieppe, NB 3
Annapolis Royal, NS 1
Vancouver, BC 2
Lucan Biddulph, ON 1
Burnaby, BC 1
Guelph, ON 3
Cambridge, ON 2
London, ON 2
Regina, SK 1
Longueuil, QC 1
Brampton, ON 3
Thurso, QC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Tybernicus17
    Tybernicus (@Tybernicus17) reported

    @MajJensen3 @OJoelsen Why would he? In 2021 I bought a house on a paved road 6kms from a small town. Not even Xplornet was available. Cell signal very weak. If not for Starlink, I and many others would have no internet access.

  • Arjentine
    Arjentine - Free of FFXIV (@Arjentine) reported

    Another day ruined by the curse that is xplornet /xplore internet "service"

  • DaveNuss17
    🇨🇦Dave Nussbaumer (@DaveNuss17) reported from Yorkton, Saskatchewan

    @OrenCairns Best thing I did 2 years ago….and I had the business package from Xplornet….and they had zero service skills!

  • JasonDwright2
    Jason Wright (@JasonDwright2) reported

    @issaibahim84 @Bell_Support StarLink is 140.00 a month. We are up over 450 mbs on a Gen2 receiver. The Mini we have on the trucks ,we are seldom under 350 mbs even doing 65 mph down the highway. We had Bell,it went down more than my ex wife,samething with Xplornet,Telus. Starlink has been the best to date.

  • GROWTOBACCOCA
    XisAFascistHellhole **** LIBERAL CORRUPTION (@GROWTOBACCOCA) reported

    @bobs_626 @FringedCanuck @Starlink First outage in 3 years......I guess I shouldn't *****. I used to be with Xplornet. On the phone twice a week with those Bastards.

  • The_RealestReal
    Mike Gazzola (@The_RealestReal) reported

    @xplore_ca Not enough towers, prices that are legitimately out of this world for the service offered. There’s no other companies out here though so you have no other option. They know this and take advantage which is why there’s a class action against them right now

  • freshouttafacks
    Mamabear 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@freshouttafacks) reported

    @ContrarianTribe I live in Ontario and Starlink is the only way I have internet. Our download speed was 0.5 with xplornet and Shaw. We couldn’t do online learning during covid. We got starlink and now 7 of us can stream, play online games and work at the same time with zero issue.

  • Crashola
    Ryan (CRASH) Barton (@Crashola) reported

    @BrentStaeben My parents live in a dead spot for cell service, but have Xplornet and seems to work pretty well for them (and me when I visit)

  • jordanbranscomb
    ✝️ JB (@jordanbranscomb) reported

    @Starlink my remote oil and gas clients are pretty upset, considering it was a 3 hour outage. it’s first outage on record since we cut them over from xplornet tho

  • Suppy86
    Sean Uppy (@Suppy86) reported

    @_BrookesPlace @CharcoalEpitaph @nejsnave Nothing can possibly be as terrible as explornet . If I were in the country then I'd be very suspect of any internet provider. Xplornet tried to pull the wool over me some years again until I threatened legal action as well as chucking the dish through there head office

  • 2Bfrankpat
    Frank Patterson (@2Bfrankpat) reported

    @xplornet I can’t be the only one having trouble tonight.... cmon man

  • mcleodtaylor1
    Taylor (@mcleodtaylor1) reported

    @rich_sherri @Eastlink @Bell_Aliant My Dad had xplornet because that was all they could get in wentworth and it was expensive and terrible service!!😩

  • OtherSpenny
    Spenser Hamilton (@OtherSpenny) reported

    @JonnyBowhunter I get junk mail from Bell and Rogers in the mailbox constantly for wireless internet, they’ve both came out and did the same ‘sorry no signal’ routine. My wife has a Roger’s cellphone and I have a Bell cellphone and both get better signal than our current Xplornet internet.

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    Dear #CRTC Journo's, Words (and people) are coming to me asking if I know anything about Xplornet ending their service in Nunavut (this is what they are being told). Any info? CC: @thewirereport @CarttCa

  • atomic_hydra
    AtomicHydra (@atomic_hydra) reported

    @xplore_ca Still the worst isp In Canada hands down. yall get awal with highway robbery

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