Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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xplornet Hero Image

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 34
Montréal, QC 19
Halifax, NS 12
Edmonton, AB 11
Calgary, AB 9
Ottawa, ON 7
Caledonia, ON 6
Kitchener, ON 5
Winnipeg, MB 5
Grande Prairie, AB 5
Vancouver, BC 4
Brampton, ON 4
North York, ON 3
Mississauga, ON 3
Regina, SK 3
Olds, AB 2
Chatham, ON 2
Steinbach, MB 2
Dartmouth, NS 2
Gatineau, QC 2
Moncton, NB 2
Saint John, NB 2
Milton, ON 2
Rapide-Danseur, QC 2
Orléans, ON 2
Guelph, ON 2
Saskatoon, SK 1
Brandon, MB 1
West Kelowna, BC 1
Surrey, BC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • guimond191 guimond_19 (@guimond191) reported

    @Xplornet what’s up with the wifi not working?

  • Emma_McPerry Em 🤠 #Earper4Life (@Emma_McPerry) reported

    @nsgov We have trouble getting cell services... I need to go with Xplornet for internet... and it is not very great

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Wahoo! My other two @GoogleStadia Premiere Edition kits have been dispatched. Now if only @Xplornet would provide me the service they advertise so I could use them, that'd be great.

  • TammyUlrich5 BossLady (@TammyUlrich5) reported

    @Xplornet Lucky you!! ive been on hold for over an hour, I'm ready to cancel my auto payment and go with a provider you can actually reach when you need

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @dennydenny1020 @sherman_g Garbage. At least xplornet is unlimited.

  • bleasdalefamily Bleasdale Family - UBI Now (@bleasdalefamily) reported

    @DeniseMiller76 @KingstonLsd I know they are simply beta testing at the moment, however I’m curious what the price point will be for monthly service. It was disappointing @Gov_NB chose Xplornet as the company to roll out rural internet given they offer poor quality service & Starlink is on the horizon.

  • JasonGaudet Jason N. Gaudet (@JasonGaudet) reported

    @Bell My wish list is for better internet connection - I get max 7gb down on a good day with Bell. I need to switch to XplorNet

  • RobM1962 🇨🇦 Robert M 🎃 (@RobM1962) reported

    @SpaceX When can we expect service in Atlantic Canada. Specifically New Brunswick. I am so done with xplornet.. Waiting impatiently in Canada

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet fix ur service instead of taking photos ffs

  • fontgirl Cindy Doroschuk (@fontgirl) reported

    @Xplornet I want money taken off my next bill because I’m paying for a service that doesn’t work.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet I assume the French words that should have gone along with this photo got stuck somewhere in your network and only the photo managed to escape.

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet your internet is so slow I have a ********* addiction because of it

  • Lak3 Ryan Lake (@Lak3) reported

    @DianeAshe8 @Xplornet @phantomfarmerSK Thats okay, we have been getting on average 4 to 6 mbps and were supposed to be on LTE 25 called today and they said "there's congestion we oversold the tower even if we upgrade your package thr speed won't increase" and offered no solution... what a joke

  • JerryTBrown Jerry T Brown (@JerryTBrown) reported

    @ltpmitchell @Xplornet its down for us

  • ltpmitchell lt pete mitchell (@ltpmitchell) reported

    @Xplornet That's great. Can you know maybe focus on fixing your network?

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