Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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xplornet Hero Image

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 31
Montréal, QC 16
Edmonton, AB 11
Halifax, NS 10
Calgary, AB 9
Ottawa, ON 8
Winnipeg, MB 7
Caledonia, ON 6
Vancouver, BC 4
Kitchener, ON 4
Brampton, ON 4
Grande Prairie, AB 4
North York, ON 3
Regina, SK 3
Middle Sackville, NS 2
Cambridge, ON 2
Midland, ON 2
Olds, AB 2
Mississauga, ON 2
Chatham, ON 2
Steinbach, MB 2
Dartmouth, NS 2
Gatineau, QC 2
Milton, ON 2
Rapide-Danseur, QC 2
Orléans, ON 2
Flin Flon, MB 1
White Rock, BC 1
Okotoks, AB 1
Stratford, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • baagheecha G. Louise (@baagheecha) reported

    @Xplornet Been with xplornet for 8 years now. Recently the speed’s been terrible and we switch to phone data if we want reliable internet. The only thing keeping us with you is that there are few choices for us rurally. We pay ~ $100/mo. for this non service. Yes, we have called support.

  • trigger240 🦉lat240🌻 (@trigger240) reported

    @Xplornet so to get the 50/10 speed upgrade from the 25 LTE I have now I have to pay a 99$ installation fee when I already paid that to get #xplornet 3 years ago and I have it already installed????? Wow what excellent service!! 👌👌 #bell #rogers wish they would be more remote!!

  • retroflya retroflier (@retroflya) reported

    Download speed of 300kbps, upload speed of 60kbps - just another day of @Xplornet internet service lol

  • ZettlAudrey Audrey Zettl (@ZettlAudrey) reported

    @Xplornet and it is pretty poor service.Very slow in Sk supposed to be the best!

  • RinglerunSk Kirk Pederson (@RinglerunSk) reported

    @Xplornet “This is a recording”. Day 6 now and still no update other than investigation. Are we down to waiting for part, Moving to full replacement? Fows naybody know how long to get a Starlink?

  • brandon90053725 brandon smith (@brandon90053725) reported

    @builtbyageek @Xplornet It’s more that said they were gonna put a tower in late April early May now it’s June so I roasted ******** out of them and they didn’t respond

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Straight up lying isn't marketing. A lot of people know most of your mythbusing are lies. But just in case... xplornet is a terrible ISP, avoid xplornet.

  • jimbo19000 Mad Jimbo (@jimbo19000) reported

    @AndersenF31 @Xplornet No, just that I have a business solution. if I were you, I would install a WeBoost Cell signal booster. It grabs any cell signal and boosts it. It works. I use it all the time and it fixes most outage issues. Simple to install. A Few decent bucks to buy however.

  • DumbDanThoughts Dan O'Neill (@DumbDanThoughts) reported

    If you live out in the country and are looking for wifi, @Xplornet is possibly the first option to go with. If someone stabbed me every time I was satisfied with their service, I'd almost have half a stab wound

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @Cisco The reason why I never got hired for a job at @Xplornet even when I wanted to apply for that job is because they are douchery and I don’t support people and companies who are douchery towards their own employees and customers

  • HeatherTownFink Heather (@HeatherTownFink) reported

    @Xplornet down in central Alberta! Any reason? I have stuff to do....

  • builtbyageek Yan (@builtbyageek) reported

    @ChristopherDunn @Xplornet Lol no kidding. It wasn’t always that bad but I would max out at 4-5Mbps.

  • NinesCatudio Nine's Catudio (@NinesCatudio) reported

    This Rogers outage sure did a bit of a damage to us here... Almost 24 hours. Worst part, - until 660 news finally meowed something about it at 1 pm, we did not know what was wrong. We rely on Rogers here, and kind of feel really trapped. Xplornet lies, Telus drops, Rogers...

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @SeanMor27198990 @Cisco @Xplornet Bro how did you actually get blocked by them? I had a months long campaign of insulting them and their CEO and the worst they did was stopped responding. ..

  • mikejsemeniuk Mike Semeniuk (@mikejsemeniuk) reported

    @Xplornet i have called, your solution is to unplug everything. its changes nothing, your ripping people off. you cant provide the speeds you advertise, this is wrong! patiently waiting for a real solution.

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