Xplore Outage Map
The map below depicts the most recent cities worldwide where Xplore users have reported problems and outages. If you are having an issue with Xplore, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xplore users affected:
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 27 |
| Collingwood, ON | 1 |
| Maple, ON | 2 |
| Calgary, AB | 8 |
| Edmonton, AB | 13 |
| Mississauga, ON | 5 |
| Grande Prairie, AB | 5 |
| Ottawa, ON | 8 |
| Black Diamond, AB | 1 |
| Winnipeg, MB | 8 |
| Guelph, ON | 2 |
| Markham, ON | 1 |
| Caledonia, ON | 7 |
| Brampton, ON | 2 |
| Windsor, ON | 1 |
| Oakville, ON | 1 |
| Steinbach, MB | 2 |
| Quispamsis, NB | 1 |
| Halifax, NS | 3 |
| Barrie, ON | 1 |
| Kitchener, ON | 2 |
| Moncton, NB | 1 |
| Montréal, QC | 9 |
| Coquitlam, BC | 1 |
| Rapide-Danseur, QC | 2 |
| Cambridge, ON | 2 |
| Airdrie, AB | 1 |
| Waterloo, ON | 1 |
| Milton, ON | 1 |
| Saskatoon, SK | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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💜 Piper ~ ショーナ (@PiperYeen) reportedXplornet is honestly the worst internet company in existence. I JUST paid to have my internet upgraded and low and behold - it’s cutting out and slow as **** today :) 🖕🏻🖕🏻🖕🏻
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Metal Wolf (@m3t4lw01f) reportedMade it to 7:30 tonight before my @Xplornet connection died. Rebooting the modem leads to the endless cycle of never connecting... But remember, since I've used 800GB it must be working just fine folks. This company needs to die.
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Metal Wolf (@m3t4lw01f) reported@Xplornet I had a similar view here the other night. Tool some wonderful photos even. But then I couldn't share them with the world because you guys are my ISP and my connection wasn't working. Would you kindly fix your network please?
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Metal Wolf (@m3t4lw01f) reportedYou know how @Xplornet knows they have a network issue? When they see network switch CPU usage drop below 100%.
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Mike Howard (@Justmemike46) reported@chicken1969 @JustinTrudeau Check out Starlink. Amazing, and I replaced my terrible Xplornet service for the same $$$ per month.
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Metal Wolf (@m3t4lw01f) reportedSure would be nice if @Xplornet didn't suck ******* donkey *****. Still not connected. Third night in a row. I think I'll start being as reliable with my payments as they have been with the service.
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Kevin Porter (@kevdevlyn) reported@Xplornet Sounds like your service. 3 hours to download a 10 minute video. I’m so glad I don’t have your **** service anymore. Thank you Starlink.
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Metal Wolf (@m3t4lw01f) reportedMy daughter just asked me "dad, what was it like growing up in the 80s?" So I told her there was no internet. Just like being an @Xplornet customer.
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Jessica Doyle (@JessicaDoyle) reported@chartreuseb As soon as the Starlink arrives. 5MB/s speeds with Xplornet are, awful. #digitaldivide #ruralinternet
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Jonathan Fortuna (@TKC_1233) reported@Xplornet your **** net is down again. Honestly it’s reaching the point where I’m just going to cancel because I’d rather have no internet then continue paying you $115 a month for internet that goes out every day, twice a day. #xplornetsucks
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Tom Cox (@DoubleEDad) reported@KloepferJesse @Xplornet Have you plugged a laptop direct into the feed? I yelled at ours for a month before I listened and the issue was our modem.
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Kevin Lamacraft (@lammy9661) reported@solar_chicken @drivermorr Not in a rush... at least I know with Xplornet to expect slow service at certain times of the day....🙄. Never been accused of being an early adopter!
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Fast Jeff (@fastjeff) reported@Xplornet You'd figure people wouldn't dump on your posts full of puppies, veterans, and nature, but this is how angry your customers are. And you continue to ignore it. Xplornet is a terrible ISP, avoid xplornet.
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Fast Jeff (@fastjeff) reported@Xplornet If xplornet customers wonder why their internet is so expensive and none of their problems are ever fixed... here's what their techs do. If I'm hiring and I see xplornet in their resume, I'm just giving them a pass. Xplornet is a terrible ISP, avoid xplornet.
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Metal Wolf (@m3t4lw01f) reported@Xplornet And in all that time he had as good internet service as I do today. Which is to say, he didn't have service at all for most of it, because it was non-existent. Just like mine is right now. Fix. Your. Network.