Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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xplornet Hero Image

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 132
Toronto, ON 55
Calgary, AB 50
Brampton, ON 45
Edmonton, AB 32
Halifax, NS 29
Sussex, NB 22
Ottawa, ON 18
Regina, SK 17
Charlottetown, PE 17
Mississauga, ON 15
Winnipeg, MB 14
Québec, QC 13
Monteagle, NB 13
Saskatoon, SK 12
Hampton, NB 11
Spruce Grove, AB 10
Steinbach, MB 9
North York, ON 7
Vancouver, BC 6
Hamilton, ON 6
Fredericton, NB 6
Barrie, ON 5
Baie Verte, NB 5
Red Deer, AB 5
Paradise, NL 5
Dartmouth, NS 5
Guelph, ON 4
Moncton, NB 4
Kitchener, ON 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Then be sure to go somewhere with good internet because that's never going to play on xplornet's crap internet. Xplornet is a terrible ISP. #CancelXplornet

  • grubextrapolate Russ (@grubextrapolate) reported

    @Xplornet Are you still having issues? Our service has varied between barely functional and nothing at all since Friday. Any ETA on fix?

  • Fizzkid Don McKay (@Fizzkid) reported

    @Xplornet Data caps are not nice during a lock down.

  • Saittech89 Saittech (@Saittech89) reported

    @Xplornet Anyone looking for rural internet in Canada Look at getting StarLink. Way faster internet no data caps and the best customer service. The internet with @Xplornet is so slow and goes down all the time. and they have low data caps, high prices and bad customer service.

  • Nick62289935 Nick (@Nick62289935) reported

    @Real_McMunchie @Xplornet Xplornet is the problem. Crooks. They'll be gone soon; Starlink will have Xplornet out of business within the year.

  • Nick62289935 Nick (@Nick62289935) reported

    @stevenchasehess @Xplornet I've been waiting FOURTEEN DAYS for them to call me to resolve my issue...Don't hold your breath.

  • JannRoy15 Jann Roy (@JannRoy15) reported

    @elonmusk @Adamklotz_ Cant wait for Starlink to come to NB Canada. We're stuck with xplornet at $120/month for 0.50mbps. I feel like AOL demo Cds back in beginning 2000s was quicker than this ****...

  • LynnFncold Lynn (@LynnFncold) reported

    @Xplornet Maybe your company should use equipment that can handle cold below minus 36 windchill! Never had this problem until our equipment “upgrade” after you took over Inet in Manitoba. 😡

  • Nick62289935 Nick (@Nick62289935) reported

    @stevenchasehess @Xplornet I'm waiting 24 days now for them to call me about my service issues...TWENTY FOUR DAYS...don't expect a resolution any time soon.

  • StansKnut StansNut (@StansKnut) reported

    Xplornet can’t keep getting away with calling their internet fast @Xplornet **** u ***🖕🏼❌

  • luvlambs Marion Greveling (@luvlambs) reported

    Yikers!! Xplornet thinks the service I get is worth $112.99 a month. Not even close!

  • Upbeat2k upbeat❄️ (@Upbeat2k) reported

    @Xplornet Internet is literally unusable, support tells me that I have to wait 10 business days for the chance of having somebody come to our house and try and fix it. Worst company ever.

  • grubextrapolate Russ (@grubextrapolate) reported

    @cybera @Xplornet Too bad the existing ones continue to be crap. Guessing the new ones will do the same.

  • ze1ium zelium (@ze1ium) reported

    @AndrewMooreWPG @Xplornet how much does the beta currently drop connection? My package arrives tomorrow but I’m thinking I’m gonna wait another week to cancel with x-****-net.

  • MIchelleP8844 Whatever (@MIchelleP8844) reported

    So @Xplornet goes from crap service to no service. Got an email from Starlink the other day. Going to check it out now.

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