Xplornet Outage Map



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Xplornet is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Xplornet Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Xplornet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Xplornet Issues Reports

Latest outage, problems and issue reports in social media:
  • Dean Rey (@76Drey) reported

    @rpbrunel @DTimchishen Since xplornet took over from netset it's been shit. We've had xplornet before and they were terrible. Looking for a new provider but not finding anything yet for our area. Something needs to change for internet service for rural.

  • Holly Campbell (@DefinitionHolly) reported

    Dear @Xplornet, it’s absolutely nuts that I pay you every month for such crappy service. It’s 2020 and I can’t watch a movie on Netflix on a Friday night with my Husband because your service sucks so badly. You better look out for the day when options come to rural people.

  • Bobbi-Lynn MacDonald (@ladiebug_8) reported

    Anyone having trouble with #xplornet in #Stratford #PEI I unplugged my modem to move it and now it's not working.

  • Tanner MacGean (@tmacgean) reported

    @DauphinChamber @XplornetES @Xplornet Lol y'all ain't doing NOTHIN. Worst ISP in the whole solar system

  • Doug MacDougall (@furface42) reported

    @Xplornet … Just getting this tweeting thing figured out... I will be posting daily watch for updates on how bad my service is … actually have video of Xplornet home page taking 40 seconds only to load half the picture at the top.

  • Doug MacDougall (@furface42) reported

    @Xplornet I can't believe that I was told Xplornet could not have a manager call me about my lousy service and basically I was just going to have to live with it when they promised me the moon to get me to sign up!! I have been patient but to NO avail … THX for nothing Xplornet!

  • Wanger (@Justjohnwang) reported

    Man @xplornet does your service ever stay up for more then 12 hours what quality service and a nice 70 minute wait for support sweet

  • Winston Smith (@candleman67) reported

    @kenzigb @CFRAOttawa @cherylgallant @JustinTrudeau I too am on xplornet, and while weather poses a problem, it is far from unreliable. The quality of service has NEVER stopped me from banking.

  • Shane Church (@shanechurch) reported

    @Xplornet I got service one week ago. It worked for one day and hasn't since last Thursday. I have called 3 times to support with no help. Sales rep hasn't returned my many emails. I want to cancel my service if this is not resolved by today

  • kbcmc (@kbcmc) reported

    @Gingermommy @Xplornet Ridiculous. I was on hold so the tech support could speak to her "senior staff" on the issue and got hung up on, gave her 15 minutes to call me back, of course she didn't. They just keep getting worse.

  • Ranting Ginger (@Gingermommy) reported

    Spent 2 1/2 hours on the phone with @Xplornet for customer support. Having rural internet sucks as is. Now having to call back since line went dead. Crappy system!

  • Shelly Gibson (@my1000islands) reported

    @lammy9661 @Xplornet I left Xplornet years ago due to poor speeds and poor service.

  • DDippiN (@DDippiN506) reported

    @iQTelekinesis I know the struggle my guy, Xplornet is the most dog shit Internet I’ve ever seen

  • Kevin Lamacraft (@lammy9661) reported

    @WeatherLandG @Xplornet Try to use any streaming services and it quickly becomes apparent that the promises made about speeds and availability are hollow and empty.... sadly, no competition exists so, like all monopolies, price goes up, service goes down and questions are answered with platitudes...😡

  • 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported

    @lammy9661 @Xplornet Unfortunately even the Eastern Ontario Regional Network promotes Xplornet which means that any funding they get for the feds will go to them. Not sure where it ends up getting spent because their service has been crap for years


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