Xplornet Outage Map
The following outage map shows the most recent areas in Canada where Xplornet users have reported their issues and outages. If you are having an issue with Xplornet and your location is not listed, make sure to submit a report below.
At the moment, we haven't detected any problems at Xplornet. Are you experiencing issues or an outage? Leave a message in the comments section!
Xplornet is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Xplornet Most Affected LocationsOutage reports and issues in the past 15 days originated from:
|Richmond Hill, ON||101|
|Spruce Grove, AB||6|
|Port Moody, BC||6|
Xplornet CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Xplornet Issues ReportsLatest outage, problems and issue reports in social media:
1 more week with ****** @Xplornet “internet”. Can’t wait to call those useless pricks and cancel. #xplornetsucks @SucksXplornet
@Xplornet Thanks. That’s what I figured. Have you ever thought of an app that customers could go to see outages and estimated fix times? Kind of like what @FortisAlberta has for power issues?
@Xplornet I called for help and they sent a tech over that changed my service because I was getting more speed than I should. With service now below 1 Mbps and 2 kids still in school, I cant afford the risk of asking for help again.
@Boboljinks @Xplornet they overload all their towers it’ll never get fixed, maybe for a few hours but nothings permanent with them.
@Xplornet any reason my internet has been out for going on 2 hours for no reason? people have lives and work doesn’t just stop after 9pm fix yourself. Jesus christ this is insane.
from Peterborough, Ontario
@Xplornet I did that, it’s still not fixed, we’ve trouble shot many many things. I need this solved by tonight
from Peterborough, Ontario
@Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!
@Xplornet You have had ample opportunity to review our account. Xplornet was good when it was Netset. Now it sucks. Usually I shut off my wifi when I get home at night and my data with Telus works great! Would never recommend @Xplornet
@Xplornet Go with Starlink, run from Xplornet! Worse service, horrible customer service! You can thank me later because you will have enough data and the speed to do so!
@Bill5250 @Xplornet I have done this! Supposed to be before the end of 2021... Until then, I have to deal with providers who don't actually care about keeping me as a customer.
@B2Bspecialist @Xplornet Good luck with anything from xplornet. Over the weekend the Pugwash, NS tower was giving me a 1 to 2 download. It’s been this way for the last year horrible service!!
Hey @Xplornet I just spent 45 minutes on hold, to talk to the most condescending person I've had to deal with IN YEARS. This is one reason we left your crap service years ago. Guess you had to buy a whole company to get me back...
@Xplornet 45 Minutes on the phone just to cancel a service AND THEN they tell me I have to climb a ladder and retrieve some piece of the dish before they can cancel? What a ******* JOKE!
@Xplornet my internet went down around 9 pm. Its now after midnight and its still down. Codrington, Ontario.
Tonight I’m streaming the Steelers vs Seahawks game (and by streaming I mean staring at a blank tv because @Xplornet service is completely non existent for the 3rd night straight) I’d do I speed test but I can’t even load google lol