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Xplore

Xplore Outage Map

The map below depicts the most recent cities worldwide where Xplore users have reported problems and outages. If you are having an issue with Xplore, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Halifax County, NS 1
Montréal, QC 23
Amaranth, ON 1
Edmonton, AB 16
Grande Prairie, AB 7
Vancouver, BC 5
Halifax, NS 11
Brantford, ON 2
Calgary, AB 11
Toronto, ON 47
Brant, ON 4
Port Hope, ON 1
Milton, ON 1
Ottawa, ON 9
Toronto county, ON 6
Brampton, ON 4
Mississauga, ON 3
Moncton, NB 3
Winnipeg, MB 11
Nepean, ON 1
Fredericton, NB 1
Saskatoon, SK 2
Dartmouth, NS 1
Red Deer, AB 2
Pugwash, NS 1
Orangeville, ON 1
Dieppe, NB 2
Annapolis Royal, NS 1
Lucan Biddulph, ON 1
Burnaby, BC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • KingPearye
    Smokey Bull 😤 (@KingPearye) reported

    @ReidLaxn @Bell Check Xplornet and Shaw.. they are deploying in rural 🇨🇦 these days. Starlink is too slow and costs more.. I am in rural Quebec and never thought I would have FTTH at 500mbps at $70/month, but it came last summer.

  • dmclean82
    Derek McLean (@dmclean82) reported

    @xplore_ca Hey thats great you have time to tweet about this stuff. Your customers would like their services to work. Filed a ccts complaint this afternoon.

  • rich_sherri
    Sherri Richard (@rich_sherri) reported

    @mcleodtaylor1 @Eastlink That's cheap...I pay $124 for @Bell_Aliant and you can't even watch a movie without continual buffing. Garbage service. Looking at Xplornet which is similar pricing but hopefully better service.

  • xraydares
    Darren (@xraydares) reported

    @pcroft @xplore_ca That sucks

  • ShazelFable
    Beverly | 📌Commissions open in pin!!📌 (@ShazelFable) reported

    My internet has been on and off since yesterday. Xplornet internet freakin sucks DX

  • atomic_hydra
    AtomicHydra (@atomic_hydra) reported

    @xplore_ca You need to review the packages you offer. Its theft saying you can offer me 50down 10 up. Over 5 years of bad service and being lied to now being told Im 30 KMS from the closest tower? Who was allowed to sell me this trash. Maybe i can move closer if you pay my rent right?

  • NotYetDone1
    NotYetDone (@NotYetDone1) reported

    @theJagmeetSingh Xplornet.... Home of 480p on 1-2 devices, plus that 700+Ping. It's sad to see that my only option was (the Above) for a couple of years. We now got Access Internet in our town (which i still can't Access, due to Geo issues) it's getting better. Bless Starlink for Accessibility

  • eRyJaCks
    Ery 🍒 🇨🇦 (@eRyJaCks) reported

    @xplore_ca @xplornet My xplornet internet down AGAIN for the third work day in just under 2 weeks. For someone who needs internet to be able to work from home, it's not cool! Service was great until 2 weeks ago. What's going on @xplore_ca??

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    Also, why is Xplornet not made party to this #CRTC outage file? Do they not operate at all in the area hit by hurricane Fiona?

  • 2Bfrankpat
    Frank Patterson (@2Bfrankpat) reported

    @xplornet I can’t be the only one having trouble tonight.... cmon man

  • Devin_Rabey
    Devin Rabey (@Devin_Rabey) reported

    @moegaultier @xplore_ca To transmit from customer to customer......LOL....you must be unaware of how Sattelite Internet operates.

  • brandonmurph10
    Brandon Murphy (@brandonmurph10) reported

    . @xplore_ca you are an absolute joke. I would fold up that business and never say I was associated with them if I had any relationship with these scammers

  • crustyoldfucker
    CrustyOldFucker (@crustyoldfucker) reported

    So disappointed in the Government of New Brunswick. They are going to hand pick a few houses to receive the Starlink Rebate so they can say they helped. Total bullshit. Most people like myself have waited 18 years for something dependable and fast. Xplornet sucks plain and simple

  • zotfot
    Arpad Hild (@zotfot) reported

    @Penny36274714 @reaIDonaIdTru_ Well I had xplornet and was paying $140 for 300 GB but I switched to landline internet with telus and now I pay $70 a month with a home phone and get unlimited data and much better service now too

  • atomic_hydra
    AtomicHydra (@atomic_hydra) reported

    @xplore_ca I think I need one of these in my backyard so I can get better service. What a joke. Do NOT sign up for this company.

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