Xplornet Outage Map
The following outage map shows the most recent areas in Canada where Xplornet users have reported their issues and outages. If you are having an issue with Xplornet and your location is not listed, make sure to submit a report below.
At the moment, we haven't detected any problems at Xplornet. Are you experiencing issues or an outage? Leave a message in the comments section!
Xplornet is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Xplornet Most Affected LocationsOutage reports and issues in the past 15 days originated from:
|Spruce Grove, AB||13|
|Smiths Falls, ON||5|
|Annapolis Royal, NS||4|
Xplornet CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Xplornet Issues ReportsLatest outage, problems and issue reports in social media:
@Xplornet is probably the most ****** ISP out there. My family of four pays for the 50MB LTE package, and half the time we can’t keep connected. It’s currently 1:30AM, I’m the only one awake using the internet at home, and I’m still getting frequent disconnections. #Xplornet #Wtf
@AndersonJG @Xplornet Yes I know, but not really wanting to give them money and plus its $950 to purchase equipment + $160+/month for service.... Xplornet is supposed to be already giving me internet.
@Xplornet - service OUT again now!
@Xplornet is the internet down in Gravenhurst area
@Xplornet was on hold with tech support for 20 minutes was transferred to full throttle and get voicemail! Business internet down!!! Help help!
@Cedarstoneacres @Xplornet I hear ya. Reception is very poor at camp too. Have to take the quad out to the main road just to answer an email sometimes
@Xplornet is there an outage in Lac ste anne county? I have not been able to connect to wifi since a big wind storm came through last night.
@Xplornet It’s garbage!
The modem will report the internet is down at the management screen. I've not only reset the modem. I cut down two small trees in the yard to ensure clean line of sight to the tower that might have been obstructed by summer growth. Connection is acting like Xplornet's now.
@Xplornet why did I have to find out about a service outage by calling in to tech support? People rely on home internet for work and school. An email alerting customers of this outage would have been the least you could do.
So @Xplornet , I was upsold to move my home service to my cottage, paid each month waiting for a tech to install it, and I'm now being told I'm not entitled to a full refund on those months because I finally got tired of waiting and cancelled. VERY unhappy former customer.
@IanMcPHE7T2 @Xplornet I had the same thing. @Xplornet's loyalty agent spoke over me several times once I was finally connected. Told me to put in a service call to remove their equipment. I am so glad to be rid of them. Truly a terrible service capitalizing on a lack of competition in rural places
@PierrePoilievre I agree. CRTC fails Canadians. My slow internet bill cost more than my monthly electricity bill. @Xplornet @CRTCHearings
@Xplornet Any insight into pensioner having to pay to have your equipment removed because fibe cable came to our area? Including having to go on the roof? Non-recoverable? Yes is! We have been customer for years and still are at our cottage (satellite) This is “loyalty”?
@TheTobster111 Well I hope this doesn’t do anything to Starlink because it has changed our rural lives for the better. We only had xplornet which is the worst service