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Xplore

Xplore Outage Map

The map below depicts the most recent cities worldwide where Xplore users have reported problems and outages. If you are having an issue with Xplore, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 28
Brampton, ON 4
Thurso, QC 1
Collingwood, ON 1
Maple, ON 2
Calgary, AB 8
Edmonton, AB 13
Mississauga, ON 5
Grande Prairie, AB 5
Ottawa, ON 8
Black Diamond, AB 1
Winnipeg, MB 8
Guelph, ON 2
Markham, ON 1
Caledonia, ON 7
Windsor, ON 1
Oakville, ON 1
Steinbach, MB 2
Quispamsis, NB 1
Halifax, NS 3
Barrie, ON 1
Kitchener, ON 2
Moncton, NB 1
Montréal, QC 9
Coquitlam, BC 1
Rapide-Danseur, QC 2
Cambridge, ON 2
Airdrie, AB 1
Waterloo, ON 1
Milton, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JKosuth
    Jesse Kosuth (@JKosuth) reported

    @Xplornet Until current customers actually get the guaranteed speeds they are paying MORE for and not receiving, I can’t recommend Xplornet. Many calls and have technicians out did not help.

  • Nep03034037
    Nep (@Nep03034037) reported

    @Xplornet Firewall has literally nothing to do with internet wtf

  • AngusGillingham
    Angus Gillingham (@AngusGillingham) reported

    @Xplornet I’ve been with Xplornet for over 20 years.What I’ve found is that the service is only as good as the service tech/installer and if you have a lazy or simply working on a call by call paid basis it can get sloppy. My latest experience wasn’t good as well here in NS.

  • apocolypse669
    Darth Pocolypse (@apocolypse669) reported

    @Xplornet why does this service go down so much? i pay premim price to get **** internet.

  • wesley_davidson
    Wesley🇨🇦 (@wesley_davidson) reported

    @farose15 @Xplornet @SpaceXStarlink I pay $140/month for 100gb at up to 25 Gbps, which never happens. After I use up that massive amount of data the speed is throttled back to up 2gb. The moment I have another option I'll switch.

  • TBWright3
    Johnny Sokko (@TBWright3) reported

    @Xplornet Xploranet is like dial up. Once it gets busy its ****. Real ****.

  • lewisbron
    Lewis Bron (@lewisbron) reported

    @Xplornet I thought your whole thing is to connect people and ****. I can barely look at my ******* emails.

  • AngusGillingham
    Angus Gillingham (@AngusGillingham) reported

    @Xplornet I’ll record this number and next time I have an issue I’ll call. The first service rep was excellent and did a top job along with respecting our home with regards to cleaning up any mess created and being sure the job was complete. Second/latest serv tech, not so much.

  • DoctorSatellite
    Dr. Sat (@DoctorSatellite) reported

    @Xplornet customer called us this morning to fix their sat Internet. We could have gotten them back online same day but because #Xplornet now refuses to assign work orders to small local contractors, they are stuck without Internet till Monday! #rurainternet #XplornetGivesBack?

  • HoldenAndrewBl1
    Holden Blake (@HoldenAndrewBl1) reported

    @jessedriftwood1 @Bell I feel your pain. I’m with Xplornet LTE. I’m lucky If I get 2.5mbps down .90 up. I pay for 25/5. I’m on the phone with them more than members of my family 😡

  • FeministHousew1
    I'd_Rather_Be_Baked (@FeministHousew1) reported

    @Xplornet So Xplornet claims to have fast reliable internet. Yet it's all dependant upon things that are out of the companies control? That makes no sense. Paying $100 a month for this? Why not supply costumers with proper working equipment, and when there's an issue send someone to fix it

  • AnnoyedJoshua
    Josh Richardson (@AnnoyedJoshua) reported

    Xplornet internet prevented me from uploading the full 2 minute postgame from yesterday that I realized was cut down to 45 seconds by Twitter yesterday. Now it's preventing me from uploading tonight's pg. Blessed work wi-fi might have to save me tomorrow

  • TBWright3
    Johnny Sokko (@TBWright3) reported

    @Xplornet Sucks

  • Smoore1973
    Sean Moore (@Smoore1973) reported

    @jupia It’s interesting but from what I’ve read of reviews re: Xplornet in NB, there maybe a large gap between “available” on paper and customer experience. I have no data, just anecdotal…but it’s loud.

  • lewisbron
    Lewis Bron (@lewisbron) reported

    @Xplornet half of my time on the internet is just waiting for it to ******* load because your company is ****

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