Xplore Outage Map
The map below depicts the most recent cities worldwide where Xplore users have reported problems and outages. If you are having an issue with Xplore, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xplore users affected:
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 9 |
| Edmonton, AB | 17 |
| Mississauga, ON | 5 |
| Grande Prairie, AB | 6 |
| Toronto, ON | 29 |
| Ottawa, ON | 9 |
| Black Diamond, AB | 1 |
| Winnipeg, MB | 9 |
| Guelph, ON | 2 |
| Markham, ON | 1 |
| Caledonia, ON | 7 |
| Brampton, ON | 2 |
| Windsor, ON | 1 |
| Oakville, ON | 1 |
| Steinbach, MB | 2 |
| Quispamsis, NB | 1 |
| Halifax, NS | 3 |
| Barrie, ON | 1 |
| Kitchener, ON | 4 |
| Moncton, NB | 2 |
| Montréal, QC | 10 |
| Coquitlam, BC | 1 |
| Rapide-Danseur, QC | 2 |
| Cambridge, ON | 2 |
| Maple, ON | 1 |
| Airdrie, AB | 1 |
| Waterloo, ON | 2 |
| Milton, ON | 1 |
| Saskatoon, SK | 2 |
| Saint John, NB | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Calder (@jcalder1983) reported from Montcalm, Manitoba@Plantmore1 @perrin_05 @Shortnyk Yeah, isp shouldn’t make any difference on WiFi signal. Xplornet sucks. Never had so much trouble with an isp than we have had with them. Glad I don’t have it anymore.
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JamarTheGay🌈 (@JamarTheGay) reported from Caledon East, OntarioDon’t ask me why I chose @Xplornet for the internet. They have the worst service ever. EVER!!!!!
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Reid Carter (@re_carter) reported from Oro-Medonte, Ontario@xplornet surprise surprise my internet is down again, Actually it's been down all day... By far the worst internet provider I have ever had.
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Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick@Xplornet has chosen to release 5G Technology cause a lot of people were complaining about the poor internet service which normally happens when you live out in the country cause the trees 🌳 end up disrupting the cellular signals
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DisVacayFamily (@DisVacayFamily) reported from Tiny, OntarioAnother great Customer Service experience for me with @Xplornet @XplornetSupport ...In remote regions, it’s not easy getting internet, but no matter where you are, good customer service is something to appreciate 👍
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Farmerjeoff (@jcalder1983) reported from Montcalm, ManitobaHey @Xplornet Yes, the check I mailed you must not be there yet. Yes I got your ******* email from “collections” for a bill I got 10 days ago and yes I ignored your phone call. I paid the bill with a check and credit card to shut you up. Also your service sucks. 25 Mbps my ass
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kings (@KingsSZN_) reported from Assumption, AlbertaHaven’t been able to play because my wifi is cutting out for 10 seconds every 10 mins and it’s quite annoying. @Xplornet said they’ve been working on it since Thursday, To bad it’s the only provider in my area 😢🥺
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Sean Morrison (@SeanMor27198990) reported from Hampton, New BrunswickNew Brunswick should of had 5G Service by the end of 2019 and if not then Xplornet might be ripping us off
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Sean Morrison (@SeanMor27198990) reported from Hampton, New BrunswickI just realized that Xplornet should already be having 5G Service by now at the end of 2019 and I see nothing and it’s already the end of 2019 for God’s Sakes cause it’s December so that’s a sign that I’m being ripped off by Xplornet over my @Twitter Posts @SucksXplornet
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Farmerjeoff (@jcalder1983) reported from Montcalm, Manitoba@SassyFarmWife_ @Xplornet Mine has acted up since the minute xplornet bought NetSet. Xplornet sucks.
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John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario@androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.
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Jimi Onalik (@kivalliqboy) reported from Iqaluit, Nunavut@FrankReardon1 @Xplornet @Delaunay_Mic Ours has been brutal for about two weeks. A little better today. Noticed that YouTube stayed super fast, even when the rest was too slow to even load Facebook
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Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick@fbeach73 @SucksXplornet @Xplornet I’m gonna wait to get iOS 14 for September 2020 instead of the monthly payment 💰 that Bell Alliant has offered for 5G since 2019 then I can get my own 5G service without money 💰
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Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick@zainichijapan @Twitter @YouTube @Google @Xplornet @Nin_SmashBros @Sora_Sakurai At least my guilt over Smash Bros isn’t as bad as the youtuber felt towards Ramar Larkin Jones as long as my parents and caregivers don’t notice the Twitter Activity that’s all that matters or if I get @Xplornet to sell autonomous RV to my house with 5G then I can be fine
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Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick@SucksXplornet @CanadianPM @BernJordanMP @Bill_Morneau @JustinTrudeau @APLenehan @ISCC_Canada @KE_Watson @ciranews @CanadianIGF @RuralLiv @MobileSyrup @Canada @CBC @natnewswatch @kady @cbcmarketplace We should support @Apple instead of @Xplornet for 5G Wireless iPhones 📱 for Augmented Reality and have the options to support 5G only if we want to and those who oppose it don’t get 5G
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