Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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xplornet Hero Image

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 28
Montréal, QC 25
Halifax, NS 14
Calgary, AB 12
Edmonton, AB 11
Grande Prairie, AB 6
Ottawa, ON 6
Winnipeg, MB 5
Kitchener, ON 4
Brampton, ON 3
Vancouver, BC 3
Saint John, NB 2
Milton, ON 2
Rapide-Danseur, QC 2
Orléans, ON 2
Cambridge, ON 2
Mississauga, ON 2
Gatineau, QC 2
Guelph, ON 2
Hamilton, ON 2
Newmarket, ON 1
Waterloo, ON 1
Bradford West Gwillimbury, ON 1
Thornhill, ON 1
Middle Sackville, NS 1
Thurso, QC 1
Steinbach, MB 1
Whitby, ON 1
North York, ON 1
Orangeville, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Bobbeyyyyyy Bobby (@Bobbeyyyyyy) reported

    @Xplornet Is there a problem in the Wellington,Ontario area?

  • standupwithtess standupwithtessa (@standupwithtess) reported

    @Xplornet internet down?

  • beckstreaker07 Liam J (@beckstreaker07) reported

    @Xplornet Why would I bother, like I said nothing has changed in the 3 years of trying with all levels of support always recommending a work order that fixes nothing. Silvercreek ECI 03BC501 drops daily, This is a provider issue yet I eat the cost? Thankfully we have other options coming

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet After noticing the lack of internet access in remote Canadian communities, Xplornet took a bunch of cash from the government and still failed to deliver. This year they sponsored a bunch of other stuff instead of fixing their network though.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Another evening unable to use any of the many streaming services and online gaming services I pay for. Thanks @Xplornet. You rock. I bet @APLenehan has no issues streaming the weird porn he's into though.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet With all these pointless pictures, I'm starting to get an idea of why xplornet's service is so bad. Their "tech"s waste a lot of money going to random rural locations to take pictures and not service any of the equipment. Avoid xplornet, they are a terrible ISP.

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet Well Xplornet today is a great day. Just got my invitation for the Starlink beta. Finally an end in site to your over priced shitty service.

  • KMal_T8N Kevin Malinowski AB expat in ON, involved in both (@KMal_T8N) reported

    @OneMorePatch @mrdeclanregan Previously we had Xplornet with a 900ms latency at 10mbps with 100GB data cap then down to 1mbps. And a DSL that we were lucky to sustain 2mbps. Also, had an LTE hot spot that gave us 400 MB of data for $520 a month.

  • OneMorePatch Eric Frey (@OneMorePatch) reported

    @KMal_T8N I feel your pain. I hate Xplornet and swore I'd never use their service again. So they acquired our WISP and service has been garbage since. I can't wait to give them the double middle fingers on my way out the door.

  • MIchelleP8844 Whatever (@MIchelleP8844) reported

    @Xplornet are you having an outage in Flamborough Ontario

  • VoosieVooters Loricat (@VoosieVooters) reported

    @beckstreaker07 @Xplornet Same thing here. Sick to death of Xplornet. Last service call did absolutely nothing but further deplete my bank account.

  • sheepfarmbecca Rebecca Parker (@sheepfarmbecca) reported

    @TracyRimmer @Xplornet Wow that is sad! When I called in because my modem died the person seemed very surprised I had been a client for over a decade. I don't think people stick with them long because of this ongoing problem.

  • sharonhoyes Sharon Hoyes (@sharonhoyes) reported

    @Xplornet I’m sure they’ll answer the sales call, but don’t expect them to answer when you call tech support.

  • DaniFarmlink Dani Rands (@DaniFarmlink) reported

    @KeatingSeed @SpaceXStarlink Is this available now? Where I am we only have Xplornet satellite and it's capped limits for ridiculous prices. It's been tricky to manage data limits with life being so virtual! Speed isn't the issue just data caps! 😓

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet they all ******* useless, just like ur whole company. ******* pieces of ****.

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