Xplore Outage Map
The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xplore users affected:
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Check Current StatusMost Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Montréal, QC | 270 |
Toronto, ON | 192 |
Calgary, AB | 108 |
Brampton, ON | 106 |
Edmonton, AB | 82 |
Winnipeg, MB | 52 |
Ottawa, ON | 46 |
Regina, SK | 36 |
Kitchener, ON | 32 |
Halifax, NS | 31 |
Cambridge, ON | 27 |
Hampton, NB | 24 |
Saskatoon, SK | 22 |
Spruce Grove, AB | 20 |
Guelph, ON | 19 |
Mississauga, ON | 19 |
Charlottetown, PE | 19 |
Brantford, ON | 17 |
Dartmouth, NS | 16 |
Barrie, ON | 13 |
Hamilton, ON | 12 |
St. John's, NL | 12 |
London, ON | 12 |
Cayuga, ON | 12 |
Gatineau, QC | 10 |
Norton, NB | 10 |
Napanee, ON | 10 |
Belleville, ON | 9 |
Vancouver, BC | 8 |
Surrey, BC | 8 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Baxter | StaX
(@StaxOfDonuts) reported
@ImSeanHarrison @Xplornet 💀 if you have bell lines, I can help you get a new isp hahaha
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Fast Jeff
(@fastjeff) reported
@Xplornet He sounds like a really cool guy, hope he's doing well these days. Anyway, you're a terrible ISP. Avoid xplornet. #cancelxplornet
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Billy Pickles
(@BillyPickles6) reported
@oskypanny @Xplornet Took me a good 37 attempts back to back just to make it on the cue. Hopefully now that some service is back up that it won’t take you that long.
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Mr.JerryK
(@JerryRi02465347) reported
If you ever feel worthless just remember you will never be as worthless as @Xplornet workers.
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Jeff Hitchcock
(@Jeff_Hitchcock) reported
@BillyPickles6 is in queue with Xplornet and will hopefully tweet out what's going on - a service one person at @xplornet has decided isn't needed. Remember, if you don't tell your story, someone else will.
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Arthur Murray
(@arthurwmurray) reported
@Xplornet service down for an hour and half. Can’t get through customer service
-
mb, MCpl (ret’d) 🇨🇦
(@mb_cls) reported
@Xplornet WTH? Can’t call support. No update on your website. Link to Twitter on website incorrect. No service from at least Manitoba to New Brunswick. How about updating clients who pay for this poor service.
-
Jesse Campbell
(@INeededTheMoney) reported
@pcincognito @Xplornet It's down across the country
-
Sean Harrison
(@ImSeanHarrison) reported
@StaxOfDonuts @Xplornet No provider will service our area except xplornet, I got to preorder starlink but it’s not here yet :/
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JustDan
(@strange_danimal) reported
@Xplornet #Xplornet come on man give us a clue here. Sounds like a pile of people are down.
-
Bea, Ladies Softball/Uniform HOF #WONF4W
(@BurlingtonWiFI) reported
@ClarenceHouse >> @Xplornet is using a system that uses telephone agent parlance and no COVID express disclaimer nor warning for high call volume? How do we call the police detachment if the calls are patched by #iPhone bridge to #WiFi and there is a new signal boost antenna?
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Michael Foti
(@oskypanny) reported
@MC_ALaCampagne @_ADsquared @Xplornet Same here. No internet and can't get through to support. Just a message that high volumes of calls, try again later....
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Jodi
(@JodiJDeJong) reported
@s_rich27 @Xplornet internet is down in Roseneath, Northumberland county. What's up with that? @Xplornet
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mike
(@75bugger) reported
@Xplornet you guys suck dead donkeys. What the hell is going on that you cannot notify your customers of an outage. Take my money and give us **** service. Thanks for nothing
-
Stephanie
(@swhiston16) reported
@ginsquirrel @Xplornet Im in springwater and yes we’re down too!! Tried but can’t get through to customer service