Xplore Outage Map
The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xplore users affected:
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 28 |
| Montréal, QC | 25 |
| Halifax, NS | 14 |
| Calgary, AB | 12 |
| Edmonton, AB | 11 |
| Grande Prairie, AB | 6 |
| Ottawa, ON | 6 |
| Winnipeg, MB | 5 |
| Kitchener, ON | 4 |
| Brampton, ON | 3 |
| Vancouver, BC | 3 |
| Saint John, NB | 2 |
| Milton, ON | 2 |
| Rapide-Danseur, QC | 2 |
| Orléans, ON | 2 |
| Cambridge, ON | 2 |
| Mississauga, ON | 2 |
| Gatineau, QC | 2 |
| Guelph, ON | 2 |
| Hamilton, ON | 2 |
| Newmarket, ON | 1 |
| Waterloo, ON | 1 |
| Bradford West Gwillimbury, ON | 1 |
| Thornhill, ON | 1 |
| Middle Sackville, NS | 1 |
| Thurso, QC | 1 |
| Steinbach, MB | 1 |
| Whitby, ON | 1 |
| North York, ON | 1 |
| Orangeville, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Bobby
(@Bobbeyyyyyy) reported
@Xplornet Is there a problem in the Wellington,Ontario area?
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standupwithtessa
(@standupwithtess) reported
@Xplornet internet down?
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Liam J
(@beckstreaker07) reported
@Xplornet Why would I bother, like I said nothing has changed in the 3 years of trying with all levels of support always recommending a work order that fixes nothing. Silvercreek ECI 03BC501 drops daily, This is a provider issue yet I eat the cost? Thankfully we have other options coming
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Metal Wolf
(@m3t4lw01f) reported
@Xplornet After noticing the lack of internet access in remote Canadian communities, Xplornet took a bunch of cash from the government and still failed to deliver. This year they sponsored a bunch of other stuff instead of fixing their network though.
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Metal Wolf
(@m3t4lw01f) reported
Another evening unable to use any of the many streaming services and online gaming services I pay for. Thanks @Xplornet. You rock. I bet @APLenehan has no issues streaming the weird porn he's into though.
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Fast Jeff
(@fastjeff) reported
@Xplornet With all these pointless pictures, I'm starting to get an idea of why xplornet's service is so bad. Their "tech"s waste a lot of money going to random rural locations to take pictures and not service any of the equipment. Avoid xplornet, they are a terrible ISP.
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Kevin Porter
(@kevdevlyn) reported
@Xplornet Well Xplornet today is a great day. Just got my invitation for the Starlink beta. Finally an end in site to your over priced shitty service.
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Kevin Malinowski AB expat in ON, involved in both
(@KMal_T8N) reported
@OneMorePatch @mrdeclanregan Previously we had Xplornet with a 900ms latency at 10mbps with 100GB data cap then down to 1mbps. And a DSL that we were lucky to sustain 2mbps. Also, had an LTE hot spot that gave us 400 MB of data for $520 a month.
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Eric Frey
(@OneMorePatch) reported
@KMal_T8N I feel your pain. I hate Xplornet and swore I'd never use their service again. So they acquired our WISP and service has been garbage since. I can't wait to give them the double middle fingers on my way out the door.
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Whatever
(@MIchelleP8844) reported
@Xplornet are you having an outage in Flamborough Ontario
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Loricat
(@VoosieVooters) reported
@beckstreaker07 @Xplornet Same thing here. Sick to death of Xplornet. Last service call did absolutely nothing but further deplete my bank account.
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Rebecca Parker
(@sheepfarmbecca) reported
@TracyRimmer @Xplornet Wow that is sad! When I called in because my modem died the person seemed very surprised I had been a client for over a decade. I don't think people stick with them long because of this ongoing problem.
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Sharon Hoyes
(@sharonhoyes) reported
@Xplornet I’m sure they’ll answer the sales call, but don’t expect them to answer when you call tech support.
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Dani Rands
(@DaniFarmlink) reported
@KeatingSeed @SpaceXStarlink Is this available now? Where I am we only have Xplornet satellite and it's capped limits for ridiculous prices. It's been tricky to manage data limits with life being so virtual! Speed isn't the issue just data caps! 😓
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Fred Cee
(@Fred_Wreck1983) reported
@Xplornet they all ******* useless, just like ur whole company. ******* pieces of ****.