Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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xplornet Hero Image

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 34
Montréal, QC 19
Edmonton, AB 13
Halifax, NS 12
Calgary, AB 9
Ottawa, ON 7
Caledonia, ON 6
Kitchener, ON 5
Winnipeg, MB 5
Vancouver, BC 4
Brampton, ON 4
Grande Prairie, AB 4
North York, ON 3
Mississauga, ON 3
Regina, SK 3
Olds, AB 2
Chatham, ON 2
Steinbach, MB 2
Dartmouth, NS 2
Gatineau, QC 2
Moncton, NB 2
Saint John, NB 2
Milton, ON 2
Rapide-Danseur, QC 2
Orléans, ON 2
Guelph, ON 2
Saskatoon, SK 1
Brandon, MB 1
West Kelowna, BC 1
Surrey, BC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • HoldenAndrewBl1 Holden Blake (@HoldenAndrewBl1) reported

    @jessedriftwood1 @Bell I feel your pain. I’m with Xplornet LTE. I’m lucky If I get 2.5mbps down .90 up. I pay for 25/5. I’m on the phone with them more than members of my family 😡

  • JKosuth Jesse Kosuth (@JKosuth) reported

    @Xplornet Until current customers actually get the guaranteed speeds they are paying MORE for and not receiving, I can’t recommend Xplornet. Many calls and have technicians out did not help.

  • MaloneOCSB Wanda Malone (@MaloneOCSB) reported

    @CheriDiNovo @Sflecce We can only get Xplornet. It’s horribly unreliable and slow. I’m teaching online and have two daughters remotely learning.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @FrankReardon1 @LavergneRobert @Xplornet Rogers goes down more than Xplrnet. You should see their twitter support. I think this coming fall will be 2 yrs of people screaming of no service.

  • FrankReardon1 Frank Reardon Photos (@FrankReardon1) reported

    @fanCRTCProfling @LavergneRobert @Xplornet Wow living up here we never hear anything about them.

  • jpete2424 Justin Lystiuk (@jpete2424) reported

    @MobileSyrup My starlink service is incredible! Beats Bell and Xplornet by miles. I honestly can't believe Bibic made this outlandish claim

  • sheryl71107825 sheryl (@sheryl71107825) reported

    @Xplornet This is the 3rd time you have asked for this info. The last 2 times I was told to call the support no to troubleshoot when we are having issues. This has not worked before

  • EJGames4 Necrow (@EJGames4) reported

    @Xplornet Just to mention the service guy that came out here used the same speed test, and the installer used it too. We got a new wifi modem and it still was trash.

  • mrcraigbeckett Craig Beckett (@mrcraigbeckett) reported

    @ThompsHeather We are lucky to have two services (even though the cost is more than what we pay to heat our house). Bell rural wireless home internet and xplornet. We moved to Bell as xplornet throttled their service at peak times.

  • DinaJon60818043 Dina Jones (@DinaJon60818043) reported

    xplornet customers , I have satellite and had no service on 27th and today May 1 really bad. Integrated solution guy never showed or called, some ticked. I just upgraded too. Area< I hr north of Edmonton 40 min. east of Westlock .

  • DoctorSatellite Dr. Sat (@DoctorSatellite) reported

    @Xplornet customer called us this morning to fix their sat Internet. We could have gotten them back online same day but because #Xplornet now refuses to assign work orders to small local contractors, they are stuck without Internet till Monday! #rurainternet #XplornetGivesBack?

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet Hey **** heads wanna stop taking pictures and fix ur garbage services?? No? K **** u guys

  • Smoore1973 Sean Moore (@Smoore1973) reported

    @jupia It’s interesting but from what I’ve read of reviews re: Xplornet in NB, there maybe a large gap between “available” on paper and customer experience. I have no data, just anecdotal…but it’s loud.

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet yo wanna get ******** out of Canada and just go out a business already??? Its a legit miracle you guys are still operational

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet everyone that work there brain dead?? Cuz damn ur **** sucks

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