Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 24
Edmonton, AB 14
Ottawa, ON 9
Montréal, QC 9
Calgary, AB 8
Winnipeg, MB 7
Halifax, NS 6
Caledonia, ON 6
Grande Prairie, AB 5
Mississauga, ON 4
Vancouver, BC 4
Kitchener, ON 4
North York, ON 3
Regina, SK 3
Waterloo, ON 2
Milton, ON 2
Saskatoon, SK 2
Saint John, NB 2
Saint-André-Avellin, QC 2
Rapide-Danseur, QC 2
London, ON 2
Middle Sackville, NS 2
Cambridge, ON 2
Midland, ON 2
Olds, AB 2
Chatham, ON 2
Steinbach, MB 2
Brampton, ON 2
Orléans, ON 2
Maple, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Crimson734 Crims (@Crimson734) reported

    Quitting fortnite no point in trying to do anything on this internet xplornet is so **** over 130$ a month for ****** Internet supposed to get 50/10 but just getting 10 download with 1 upload not much we can do where I live just stuck with this internet

  • Q2uSue Suelynn Peters (@Q2uSue) reported

    @BrentHCameron @Xplornet @elonmusk You’re playing for a non existent service.. limited choices and at best mediocre. It’s such a joke.

  • SHARKEY16 Clark Cunningham (@SHARKEY16) reported

    Who out there is having problems with Xplornet!? Bad, slow connections & to make it worse we received direction from a CSR during the MB/Ont border shutdown, as a direct result our service is minimal at best, thanks 4 the advice! Ya might wanna do something about it @APlenehan 🤔

  • seeteegee Chris McGee (@seeteegee) reported

    @bobbotron @storminternet I wanted to get storm out here, but they just couldn't provide the signal to my home without extraordinary effort at the time. So, it was xplornet, which was fine, but pricey and a little unreliable and now bell home wireless, which is pretty solid, but slow and there's a cap.

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet I genuinely hope Starlink puts you guys out of business simply for the price vs. internet service. Xplornet’s rates are astronomical. Buyer beware! I pay $250 for 200gb/month. And it’s not reliable. Always rebooting modem. Have new routers. Issues not in my end!!!

  • twistedroutes Twisted Routes (@twistedroutes) reported

    @SpaceXStarlink any plans to expand beta in Ontario, or just make the service available? Waiting until October feels unbearable. Also, will it be seasonally pause-able like existing services (xplornet et al)?

  • lauren_blogger1 My So-Called Perspective (@lauren_blogger1) reported

    @SucksXplornet @Xplornet is this fraud of a service down again, or is it just the standard terrible??? Asking for someone who pays a bunch of money every month and gets about an hour of service.

  • Highway74212302 Highway To Hell (@Highway74212302) reported

    @WidemanLorne I've got xplornet. It's gone from poor to mostly unusable

  • shannbil Shannon Bileski☈ (@shannbil) reported

    @JKosuth @Xplornet Throttling...it was horrible! Starlink has been a great alternative!

  • Logan42395323 Its_kinger (@Logan42395323) reported

    @builtbyageek @Xplornet Your so lucky because they don’t care about anybody in my neighborhood they are such a terrible company and they Robb money this is coming from a 14 year old

  • AdamMit46744465 Enjoy 🇨🇦 (@AdamMit46744465) reported

    @Xplornet @NEWSTALK1010 @tunein I live 5 minutes from Barrie Ontario 🇨🇦 and reliability is terrible (unplug system daily with hope it gets better after reset) really no difference and usually 🐢 speeds.

  • VoosieVooters Loricat (@VoosieVooters) reported

    @rgaudreau @pcarbonno @Xplornet For every customer currently stuck with Xplornet. I don't know how they are allowed to legally operate the way they currently do.

  • DuartJosh Joshua McLean (@DuartJosh) reported

    @Xplornet How about your company stops advertising speeds that are never seen.

  • Repinerator Repinerator (@Repinerator) reported

    @_chark2020_ @Xplornet And they still try to reach out with their fake “let us help you” bull💩 I’ve been down the tech road so many times I could do it blindfolded. I’m sure u have too. No improvement.

  • MIchelleP8844 DingDongTheRatIsDead (@MIchelleP8844) reported

    @xplornet I'd love to tell you exactly how crappy my internet speed is but the connection is so damn slow it won't connect to the site to test the speed.

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