Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 29
Montréal, QC 26
Halifax, NS 14
Calgary, AB 12
Edmonton, AB 9
Ottawa, ON 7
Grande Prairie, AB 5
Winnipeg, MB 4
Brampton, ON 3
Vancouver, BC 3
Rapide-Danseur, QC 3
Gatineau, QC 3
Kitchener, ON 3
Fredericton, NB 3
Saint John, NB 2
Milton, ON 2
Orléans, ON 2
Cambridge, ON 2
Mississauga, ON 2
Guelph, ON 2
Hamilton, ON 2
Pictou, NS 2
Bradford West Gwillimbury, ON 1
Thornhill, ON 1
Middle Sackville, NS 1
Thurso, QC 1
Steinbach, MB 1
Whitby, ON 1
North York, ON 1
Orangeville, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @MissSlaght @Xplornet @MissSlaght u should read some the replys on xplornet tweets, just too see how horrible this company is. they are a joke.

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet even if they tell u that u will be receiving a credit for "days that they have issues" they still won't.

  • pdcarts Peter Carter (@pdcarts) reported

    @V10Greg @Xplornet Been out in Selwyn since yesterday as well..was hoping to wake up to a functioning internet service this morning :/

  • JeremyBoyles27 Jeremy Boyles (@JeremyBoyles27) reported

    @Xplornet fix ur ******* service

  • V10Greg Greg S (@V10Greg) reported

    @Xplornet service still out since yesterday. Anyone else south of Bobcaygeon, ON?

  • rambling_fever rob (@rambling_fever) reported

    Alright @Xplornet I’ve had it with the wait time, but I really want to know who chose @theweakerthans , hearing john k sing #leftandleaving in this static filled satellite phone is entirely too much to handle right now, while waiting for internet help. Making me sad and mad eh?

  • lammy9661 Kevin Lamacraft (@lammy9661) reported

    @PattiBailey05 @Xplornet @TELUSsupport A shame that the big telecom companies don’t see the value in providing quality service to rural Canada.. they will be the first to run to the gov’t when Starlink strips away their customer base... a very dark day when a US based outfit has to fill a void here in 🇨🇦

  • liohn Liohn (@liohn) reported

    @Xplornet I want to cancel my service. Can I do this by email, or do I have to wait on hold?

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Wow, this really helps us in BC with all the high costs of a terrible ISP overcharging and underserving customers all over Canada. Avoid xplornet, they are a horrible ISP.

  • rambling_fever rob (@rambling_fever) reported

    @Xplornet not a bad choice with Sam Roberts, but now answer the phone

  • PattiBailey05 🇨🇦 👩‍🚒Patti Ramsey (@PattiBailey05) reported

    @lammy9661 @Xplornet @TELUSsupport I swear it all just a big racket - once they get your 💰they don’t give a rat’s *** about your the quality of the service they are providing anymore. They’re all the same!

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Running out of picture spam, they're reaching back to last summer's pictures. People would rather have the service they are paying for instead of xplornet spending customer money of this sham of a marketing campaign. Xplornet is horrible, avoid xplornet.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet Man, what would I do without this completely relevant to your business information? How would I live my life if you guys didn't post this interesting stuff instead of important details about service status and issues? /s <- since I know you're easily confused

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Must be fun being the marketing person for xplornet, keep asking the company if they have any new tech on the horizon to help these angry customers, but then get just as ignored by xplornet as those same angry customers. Why not just post random articles. Avoid xplornet.

  • manyra Keri-Anne Lawton (@manyra) reported

    @Mel_Deydey @CCI_Wireless @Xplornet I’ve had them out but they couldn’t find a signal.

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