Xplore Outage Map
The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xplore users affected:
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 27 |
| Montréal, QC | 16 |
| Edmonton, AB | 13 |
| Halifax, NS | 10 |
| Ottawa, ON | 10 |
| Calgary, AB | 9 |
| Winnipeg, MB | 6 |
| Caledonia, ON | 6 |
| Grande Prairie, AB | 4 |
| Mississauga, ON | 4 |
| Vancouver, BC | 4 |
| Kitchener, ON | 4 |
| Milton, ON | 3 |
| Rapide-Danseur, QC | 3 |
| North York, ON | 3 |
| Regina, SK | 3 |
| Waterloo, ON | 2 |
| Saskatoon, SK | 2 |
| Saint John, NB | 2 |
| Dieppe, NB | 2 |
| Saint-André-Avellin, QC | 2 |
| London, ON | 2 |
| Middle Sackville, NS | 2 |
| Cambridge, ON | 2 |
| Midland, ON | 2 |
| Olds, AB | 2 |
| Chatham, ON | 2 |
| Steinbach, MB | 2 |
| Brampton, ON | 2 |
| Gatineau, QC | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Robert Gamble
(@LotSixteen) reported
from
Stratford, Prince Edward Island
@jbgreenan @kerrywcampbell Except the dreadful rural internet service from @Bell_Aliant and @Xplornet...
-
Corey Murray
(@Scottcoulee) reported
from
Portage la Prairie, Manitoba
@TrevorMDL @BellMts @Xplornet It's been poor ever since they bought out Netscape.
-
nick
(@PNM_79) reported
from
Lacombe County, Alberta
@KatelynLindberg Sorry it took so long. Xplornet sucks so much. Internet was down 30 mins
-
Derek MacEwen 🍁
(@DerekMacEwen) reported
from
Stratford, Prince Edward Island
@LotSixteen @kbcmc @Xplornet As long as you can return the router if it doesn't help (and it’s worth $120 in less frustration to you if it does) it’s worth a shot.
-
Sean Morrison
(@SeanMor27198990) reported
from
Hampton, New Brunswick/Nouveau-Brunswick
Xplornet might be the only satellite 📡 provider in @Canada to have faced many accusations on @Twitter from many people all over the province of New Brunswick Canada 🇨🇦 mostly over abuse of force but Bell and Rogers have never abuse of force on @Twitter
-
Robert Gamble
(@LotSixteen) reported
from
Richmond, Prince Edward Island
@DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.
-
Jeff Calder
(@jcalder1983) reported
from
Montcalm, Manitoba
@Plantmore1 @perrin_05 @Shortnyk Yeah, isp shouldn’t make any difference on WiFi signal. Xplornet sucks. Never had so much trouble with an isp than we have had with them. Glad I don’t have it anymore.
-
Robert Gamble
(@LotSixteen) reported
from
Richmond, Prince Edward Island
@mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.
-
Sean Morrison
(@SeanMor27198990) reported
from
Hampton, New Brunswick/Nouveau-Brunswick
But you can now get 5G Service from Rogers or Bell Alliant if you order the service online for a monthly fee 💰 @Xplornet1 but you cannot get Xplornet 5G yet cause their service is crap 💩
-
Sheila Cain-Sample
(@SheilaArt) reported
from
Ottawa, Ontario
@jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet
-
OfftheGrid
(@fishingwicked) reported
from
Yorkton, Saskatchewan
Deplorenet has damaged so many client relationships. Never would deal with @Xplornet
-
Sean Morrison
(@SeanMor27198990) reported
from
Hampton, New Brunswick/Nouveau-Brunswick
@SucksXplornet @CCTS_CPRST @Google @Xplornet @caster_bot People often do what is easy and natural but that’s not the way life always works and Xplornet seems to be so afraid 😱 of having better 5G service but faster download speeds is all they care about sadly 😢 and unfortunately and they have no experience with 5G whatsoever
-
Bloyce Thompson
(@BloyceThompson) reported
from
Grand Tracadie, Prince Edward Island
@kbcmc @Xplornet @InfoPEI @PEIPCParty @dennyking Well now I know where you live how about a name so I might be able to help. #blackcat
-
Sean Morrison
(@SeanMor27198990) reported
from
Hampton, New Brunswick/Nouveau-Brunswick
@SucksXplornet @CCTS_CPRST Xplornet Internet is supernaturally faster than @Google but it’s still the same shit 💩 service provided by @Google for @Apple iPhones 📱 since 2006 and that’s why Xplornet deserves a lot of hatred and that’s why we gotta stop supporting Xplornet
-
Sean Morrison
(@SeanMor27198990) reported
from
Hampton, New Brunswick/Nouveau-Brunswick
@CaptainDick12 @SucksXplornet @xplornetretweet Captain **** from Ontario could be related to Mrs Derning from @HamptonHighSch somehow but I just don’t know for sure and he also now filed a complaint against Xplornet