Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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xplornet Hero Image

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 30
Montréal, QC 30
Halifax, NS 17
Calgary, AB 14
Edmonton, AB 13
Rapide-Danseur, QC 6
Winnipeg, MB 5
Ottawa, ON 5
Dieppe, NB 4
Grande Prairie, AB 4
Orléans, ON 3
Gatineau, QC 3
Brampton, ON 3
Kitchener, ON 3
Fredericton, NB 3
Pictou, NS 3
Cambridge, ON 2
Mississauga, ON 2
Regina, SK 2
Milton, ON 2
Dartmouth, NS 2
Guelph, ON 2
Moncton, NB 2
Hamilton, ON 2
Steinbach, MB 1
Whitby, ON 1
North York, ON 1
Orangeville, ON 1
Westerose, AB 1
Chatham, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • trailhawk2013 Jeep Cherokee (@trailhawk2013) reported

    @Xplornet your internet service is extra $hitty tonight. FIX IT

  • seanwhitely SeanyyBoyy (@seanwhitely) reported

    @Xplornet Quite possibly the worst internet company I’ve ever had. You can’t use the wifi from the hours of 8-11 without constant outages. I’m even writing this on data because my wifi is currently unresponsive. Save yourself time and money and wait for Starlink

  • DalePettit Dale Pettit (@DalePettit) reported

    @medic969 @Xplornet Well it won't get any better. We have had an "issue with the tower" since May 17.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @LotSixteen @simmshe I just compare it to @Xplornet and think "hahahahahahaha" and I'm happy I'm no longer being victimized by that criminal enterprise. But yes, Facebook seems slow sometimes. It's still light years better than my alternatives so it doesn't bother me much.

  • thepensguy87 The Penguins Guy (@thepensguy87) reported

    @Xplornet Worst Internet service, ever.

  • Snowymb1 🇨🇦 (@Snowymb1) reported

    @SilbermanCBC actually you're pièce in @Xplornet should be with customers from across Canada because I can tell you being a customer in Manitoba, you shouldn't have to keep filing comaints with the CCTS about how beyond horrible this company is.

  • HoarderPrairie Prairie Hoarder (@HoarderPrairie) reported

    @Xplornet Yes...we notice your Pollution all over the countryside . Even on traffic sign posts. Methinks I will be checking to see if you have all the proper Permits in place for your Garbage advertising . Yeah...I am THAT GUY. We'll start with SASK. RM's.

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet waiting for starlink to finally replace your garbage unreliable overpriced slowass "service"

  • puulima Stevo (@puulima) reported

    @Xplornet @Jim76136913 Hi Jim, they’ll waste hours of your time troubleshooting basic things that have nothing to do with the fact they are oversubscribed. Did this song and dance several times. After I switched to @WaveDirectHQ, first time I had an issue, they sent somebody to fix it.

  • thepensguy87 The Penguins Guy (@thepensguy87) reported

    @Xplornet Been there done that multiple times. Your service CANNOT meet my business needs. Period.

  • chalackd Dan Chalack (@chalackd) reported

    @Trucker_Ty_ @Xplornet I'm now being forced off of land based wireless and a decade backwards onto satellite, and I'm absolutely dreading it... Going to have to look into StarLink for sure, as there's no way I want to deal with xplornet latency and poor service...

  • chalackd Dan Chalack (@chalackd) reported

    @Trucker_Ty_ @Xplornet Had this same problem with xplornet years ago, nobody would service my hardware for over 6 months despite still being charged for service. Had to threaten legal action to get them to cancel the contract they weren't upholding. Troubling as they've bought my provider...

  • AshleyPurvisfit Ashley.purvislife (@AshleyPurvisfit) reported

    @Xplornet ever since you forced the "upgrade" our internet has been crap.....

  • djtkat Jesus (@djtkat) reported

    @Xplornet hi i am having troubles connecting to the internet please help got the purple light thing all day

  • DobieWyler Jacquie 🇨🇦 Mini Farmer, Pro Gun, CCFR (@DobieWyler) reported

    @HtechFirearms @Xplornet Nope! Love how they have continually upped my bill with claims of improving their service, which has done nothing but deteriorated. Totally stuck with them.

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