1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Xplore
  6. ❯
  7. Outage Map
Xplore

Xplore Outage Map

The map below depicts the most recent cities worldwide where Xplore users have reported problems and outages. If you are having an issue with Xplore, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

Less
More
Check Current Status

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 20
Grande Prairie, AB 6
Brantford, ON 2
Calgary, AB 11
Halifax, NS 12
Toronto, ON 49
Brant, ON 4
Port Hope, ON 1
Milton, ON 1
Ottawa, ON 9
Toronto county, ON 6
Vancouver, BC 4
Brampton, ON 4
Mississauga, ON 3
Edmonton, AB 15
Moncton, NB 3
Winnipeg, MB 12
Nepean, ON 1
Fredericton, NB 1
Saskatoon, SK 2
Dartmouth, NS 1
Red Deer, AB 2
Pugwash, NS 1
Orangeville, ON 1
Dieppe, NB 2
Annapolis Royal, NS 1
Lucan Biddulph, ON 1
Burnaby, BC 1
Guelph, ON 3
Cambridge, ON 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • KingPearye
    Smokey Bull 😤 (@KingPearye) reported

    @ReidLaxn @Bell Check Xplornet and Shaw.. they are deploying in rural 🇨🇦 these days. Starlink is too slow and costs more.. I am in rural Quebec and never thought I would have FTTH at 500mbps at $70/month, but it came last summer.

  • atomic_hydra
    AtomicHydra (@atomic_hydra) reported

    @xplore_ca Games=Unplayable watching streams in any decent quality is non existent Streaming or uploading of any kind is non existent I will certainly lose my job because of this companies bad internet. Uploading files for work is a nightmare Video calls cant hear me because im a robot.

  • CJH39493411
    CJH (@CJH39493411) reported

    @xplore_ca Why? I told you I’ve talked to you guys. Unless you trained a bunch of people in the last week you are asking me to waste more of my time on a company that doesn’t value its customers. For what? So YOU can feel better because you can say you tried to help? Pathetic!

  • TimMac1173045
    Tim Mac (@TimMac1173045) reported

    @xplore_ca Everyone could have got Starlink and no one needed to get free money for that. Stupid corrupt government and the company is no better.

  • RTFreshNFruity
    EmceeLagiacrus (@RTFreshNFruity) reported

    If you live in New Brunswick, Canada and you value your time, money and/or sanity, do NOT buy @xplore_ca internet. Never in my life have I seen an ISP that struggles so hard to make internet happen.

  • atomic_hydra
    AtomicHydra (@atomic_hydra) reported

    @xplore_ca @Victoriab1107 Its a trap no one can help you they just look at your device and say its congestion or there is nothing they can do. Every thing is fine here. Worst service in Canada It should be ILLEGAL you claim you can watch high quality streaming.

  • CelticMagician
    🎃CelticMagician🎃🏳️‍🌈 (@CelticMagician) reported

    It may not seem like a lot, but we legit have not had this problem since our days with Xplornet. Starlink, you doing okay buddy? The occasional hiccup is a given because of trees, but that wasn't what this was. :/

  • Tybernicus17
    Tybernicus (@Tybernicus17) reported

    @MajJensen3 @OJoelsen Why would he? In 2021 I bought a house on a paved road 6kms from a small town. Not even Xplornet was available. Cell signal very weak. If not for Starlink, I and many others would have no internet access.

  • jilliancynth
    Jill Harris 🪄 (@jilliancynth) reported

    @JennArndt Our ONLY Internet option for our new house is Xplornet, and it's HORRIBLE. So frustrating. So expensive for extremely slow Internet.

  • HeatherTownFink
    Heather, Heath,Dafink,Mom (@HeatherTownFink) reported

    @xplore_ca is there an outage in Central Alberta?

  • pcman87654
    JJ Temple (@pcman87654) reported

    @xplore_ca Still blows my mind how you can't update your customers during the outage but you'll share posts about bald eagles casually. Was on hold for over 3 hours trying to figure out what was going on and didn't get through to anybody.

  • apclaus
    All In (@apclaus) reported

    @xplore_ca Hands down, this is the worst company I’ve ever had the displeasure of dealing with. With other options unavailable, I had to put up with paying for 25 MB/S service but only receiving 3 MB/S and almost no upload speed. I wasted hours on the phone with them…they don’t care. 💸💸

  • Lucas_Bourque_
    Lucas Bourque (@Lucas_Bourque_) reported

    Where I live we surprisingly don’t have Bell Fibre. Our only options were Eastlink, Xplornet, or Starlink. Eastlink’s lines in our area were very congested and the service was often slow and spotty, so we decided to try Starlink.

  • Addy_Bo
    Bobo Baggins (@Addy_Bo) reported

    @cbraedley @CBCNS @nsgov I literally signed up for Xplornet today. Been livi mg without internet at the house for several years, reluctant to pay for Xplornet. They have promos now that are palatable and give me something until Fibre arrives next year. It’s sad in this day and age to have these issues

  • jasonforrest
    Based Canadian (@jasonforrest) reported

    @CBCNews Xplornet charges far too much. Please fix this.

Check Current Status