Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

Less
More

xplornet Hero Image

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 33
Toronto, ON 29
Halifax, NS 17
Edmonton, AB 16
Calgary, AB 13
Rapide-Danseur, QC 6
Regina, SK 5
Winnipeg, MB 5
Ottawa, ON 5
Gatineau, QC 4
Dieppe, NB 4
Grande Prairie, AB 4
Brampton, ON 3
Kitchener, ON 3
Fredericton, NB 3
Pictou, NS 3
Mississauga, ON 2
Milton, ON 2
Dartmouth, NS 2
Guelph, ON 2
Moncton, NB 2
Hamilton, ON 2
Napanee, ON 1
Bedford, NS 1
Edmundston, NB 1
Airdrie, AB 1
Provost, AB 1
Smithville, ON 1
Kamloops, BC 1
Vancouver, BC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • geordansaunders geordansaunders (@geordansaunders) reported

    Dear @elonmusk , please send @StarlinkPage to rescue me from the garbage fire hell of @Xplornet . I’ll do anything!

  • Bjornqc Bjorn Christianson (@Bjornqc) reported

    .@Xplornet No internet for last 48 hours. Are you going to fix the problem at the Southport tower some day soon?

  • tabergnak Chris Bergeron (@tabergnak) reported

    @TSNSteve I’ve never hoped more for something to succeed. Xplornet is atrocious.

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    Just wanted to play games with my friends tonight and escape the bullshit that is reality but once again @Xplornet has failed to provide any usable service.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Spoke too soon. Speeds fell off a cliff. Why is this so hard? How is Xplornet so bad at this? And I'm over my data for this billing cycle on mobile so it's stuck at 512kbps now for another four days. Ugh.

  • brettjpetch Brett Petch (@brettjpetch) reported from Innisfil, Ontario

    @Xplornet Fix 👏 your 👏keswik 👏/ East 👏Gwillumbury👏tower 👏— it’s down again.

  • retroflya retroflier (@retroflya) reported

    For the past few weeks I’ve been seeing upload speeds of 50-78kbps - that’s an impressive new low for @Xplornet. Got in touch with customer service and was smarmily told ‘well, your plan only guarantees UP to 1mbps upload speeds, so that’s fine.’ BRUH, 78KBPS

  • T_CIark Tristan Clark (@T_CIark) reported

    @Xplornet our family has already put down a deposit for @elonmusk internet, So long to 300$ ******* Monthly Internet bills and goodbye to ur Buisness

  • eaoliver Dr. Earl Oliver (@eaoliver) reported

    @EamonCyr I got my parents off of Xplornet as fast as possible. Their service is WAY over subscribed everywhere I've ever used it.

  • Xela_Nitram Greensville AM (@Xela_Nitram) reported

    @spearster55 @SpaceX @Xplornet Once fully built out, Starlink is intended to serve 485,000 connections in the US at 100Mbps. That's just under 0.15% of the population. The entire network is limited to 48.5Tbps. For perspective, the company I design for supports 46Tbps through a single ethernet switch

  • CowInverted InvertedCow (@CowInverted) reported

    my Stable Highspeed service that @Xplornet is providing is "Up to" its normal quality. I can't even load the speedtest page to see how slow it is! @SucksXplornet I think I should start paying them "Up TO" the amount they demand on the bill based on the same "quality"of service

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    "Something went wrong." - Every smart device in this @Xplornet customer's home. Thanks for nothing you pathetic excuse for an ISP. Can't wait to do to you what I did to that cheating girlfriend and dump your useless ***.

  • rbloch66 Robert Bloch (@rbloch66) reported

    @xplornet I would like my normal internet speed back please. The slowdown is not due to weather or peak traffic. My speed has been abysmal all day. Normally it's good. I grow tired of hearing the same excuses from your tech support.

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet u lie and steal from them. **** it, why not take their dog too.

  • brucejklock bruce klock (@brucejklock) reported

    @adamcdyoung Plug in your address and Elon will deliver if it's available. Already know 2 folks out here on it. It is a gamechanger. A little pricy up front but they were already paying 120 a month for xplornet crap satellite connections.

Map Check Current Status