Xplore Outage Map
The map below depicts the most recent cities worldwide where Xplore users have reported problems and outages. If you are having an issue with Xplore, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xplore users affected:
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Amaranth, ON | 1 |
| Edmonton, AB | 16 |
| Grande Prairie, AB | 7 |
| Vancouver, BC | 5 |
| Montréal, QC | 22 |
| Halifax, NS | 13 |
| Brantford, ON | 2 |
| Calgary, AB | 11 |
| Toronto, ON | 48 |
| Brant, ON | 4 |
| Port Hope, ON | 1 |
| Milton, ON | 1 |
| Ottawa, ON | 9 |
| Toronto county, ON | 6 |
| Brampton, ON | 4 |
| Mississauga, ON | 3 |
| Moncton, NB | 3 |
| Winnipeg, MB | 11 |
| Nepean, ON | 1 |
| Fredericton, NB | 1 |
| Saskatoon, SK | 2 |
| Dartmouth, NS | 1 |
| Red Deer, AB | 2 |
| Pugwash, NS | 1 |
| Orangeville, ON | 1 |
| Dieppe, NB | 2 |
| Annapolis Royal, NS | 1 |
| Lucan Biddulph, ON | 1 |
| Burnaby, BC | 1 |
| Guelph, ON | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
🇨🇦Matthew Dunn🇨🇦 (@the905arts) reported@xplore_ca what in gods name do I have to do to get you guys to stop calling me? I don't want your service and with customer support harassing me I never will. make it stop!
-
Bobo Baggins (@Addy_Bo) reported@cbraedley @CBCNS @nsgov I literally signed up for Xplornet today. Been livi mg without internet at the house for several years, reluctant to pay for Xplornet. They have promos now that are palatable and give me something until Fibre arrives next year. It’s sad in this day and age to have these issues
-
Tristan Koschmann (@TristanKoschma2) reported@xplore_ca Hey your guys is internet is down since Thursday any help ?
-
Clint Howard (@Haywire_45) reportedAnyone else’s Starlink really slow today? It’s as bad as xplornet was.
-
AtomicHydra (@atomic_hydra) reported@xplore_ca You need to review the packages you offer. Its theft saying you can offer me 50down 10 up. Over 5 years of bad service and being lied to now being told Im 30 KMS from the closest tower? Who was allowed to sell me this trash. Maybe i can move closer if you pay my rent right?
-
- Julz - (@julzlajulzjulz) reportedOh for ****'s sake #Xplornet are you doing this bullshit on purpose???!!!!!
-
Palliser Triangle Ag Project (@KKoolyk) reported@BantrySeedman It’s been by far the best rural internet we’ve had. And price point. Had Xplornet (garbage), then Rogers Rocket hub (great speed but expensive), then Netago local company out of Hanna (was overall good, company sold to Telus and I hate Telus)
-
Trevor Gill (@gill_tv) reported@xplore_ca internet down again. Why do we not see outages on your twitter? Where do we look for these?
-
All In (@apclaus) reported@xplore_ca Hands down, this is the worst company I’ve ever had the displeasure of dealing with. With other options unavailable, I had to put up with paying for 25 MB/S service but only receiving 3 MB/S and almost no upload speed. I wasted hours on the phone with them…they don’t care. 💸💸
-
Dean H. (@loopholefarms) reported@wheatiepete @Andrew_Dalgarno You know you are a garbage company when you have to rebrand. #xplornet
-
Karen Favaro (@FavaroKaren) reported@cogecohelps omg….the worst internet service ever. Xplornet was better at half the price
-
Josh Boileau (@BoileauJosh) reportedWhen the services you provide suck so much, you rename yourself to confuse customers into buying the same garbage. @xplore_ca formerly @xplornet.
-
Charles Braedley (@cbraedley) reported@Addy_Bo @CBCNS @nsgov Yup, definitely rural... although not by much. Less than 10 minutes to the 102 highway. Xplornet "delivered" "highspeed" LTE service to the area...
-
☘️Seán Caomhánach ☘️ (@kavs86) reported@voiceshapes I use Xplornet because Bell up here is slower than dial up. Still use the modem that came with it and have no issues
-
sean barry (@SimpleGear) reported@xplore_ca 10+ days without Internet and support cannot give me an ETA on restoration. What is happening? #majorfail #xplorenet