Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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xplornet Hero Image

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 27
Montréal, QC 16
Edmonton, AB 13
Ottawa, ON 9
Halifax, NS 9
Calgary, AB 8
Winnipeg, MB 6
Caledonia, ON 6
Grande Prairie, AB 4
Mississauga, ON 4
Vancouver, BC 4
Kitchener, ON 4
Rapide-Danseur, QC 3
North York, ON 3
Regina, SK 3
Dieppe, NB 2
Saint-André-Avellin, QC 2
London, ON 2
Middle Sackville, NS 2
Cambridge, ON 2
Midland, ON 2
Olds, AB 2
Chatham, ON 2
Steinbach, MB 2
Brampton, ON 2
Gatineau, QC 2
Milton, ON 2
Orléans, ON 2
Creston, BC 1
Maugerville, NB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BrodyWatmough Brody Watmough (@BrodyWatmough) reported

    @JamesMoore_org since your on xplornet board put a word in to fix your companies terrible internet. i feel like im being scammed. the speed is so bad we have to pretty much take turns on the internet. its pathetic

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet whys it slow now

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet sooooooooooooo again whys it out and not working in my area? You guys piss me off so much and it really bothers me that some people willing pay for your services when you legit have nothing to offer to begin with your internet packages are pathetic and way over priced

  • Jesticul8Wildly Jessica VanDusen (@Jesticul8Wildly) reported

    @NorthBelle4 I don’t like him and I’m conflicted because we have **** internet but apparently his Skynet is worth the exorbitant upfront fees vs. overpriced peasant offerings (*ahem* @Xplornet) So here we are, schmucks on the ******* waiting list...🙄

  • ZackAshby31 Zack Ashby (@ZackAshby31) reported

    @Xplornet you guys are so ******* **** lmfao. piece of **** scammers.

  • ameyaD16 Ameya Dalvi (@ameyaD16) reported

    @Xplornet @Xplornet I clicked this picture post my chat with xplornet Technical support. Somehow they don’t know what is happening either, they said they find it miserable to work for you guys. @Xplornet if we pay 100$ for 10 mbps speed, atleast give around 5.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @SeanMor27198990 @Cisco @Xplornet Bro how did you actually get blocked by them? I had a months long campaign of insulting them and their CEO and the worst they did was stopped responding. ..

  • C0bYung YUNG-C0B (@C0bYung) reported

    @vepoppins @Xplornet @SpaceX So true I am having the same problem

  • ZackLauzon Zack Lauzon (@ZackLauzon) reported

    @GuudeLP Have one here in Canada. It's really great because I finally have fast speeds and unlimited download but there is a small break in service every few minutes that will interrupt online play I find. Plus sometimes it just goes down for "beta maintenance". Way better than xplornet

  • whatsupwalker Christine Walker (@whatsupwalker) reported

    @StarlinkPage when are you going to come to Mono? Sooner rather than later would be great as I can’t take much more of the poor internet that @Xplornet is providing.

  • EJGames4 Necrow (@EJGames4) reported

    @Xplornet So we had the up to 25mbps package and got speeds of 5 to 10 mbps on average. We never saw any faster than 12 I think. We have since upgraded to the 50mbps package and get 10 mbps. Its really pathetic, I have also been told that the speedtest is a lie by tech support.

  • luvlambs Marion Greveling (@luvlambs) reported

    Must be Saturday night, @Xplornet crashes and burns as per usual. Not even slow, gone.

  • lewisbron Lewis Bron (@lewisbron) reported

    @Xplornet hey look my internet went out again. That’s so weird. Fix your ******* **** or I’ll sue your *** you *****

  • gauthieralb Albert Gauthier (@gauthieralb) reported

    Last spring @Bell removed data limits for home wifi so our students could access all they needed without worrying about data limits. Are you doing that again? @Rogers and @Xplornet I have students that can’t access school work and class meetings online due to limits. Please help.

  • vepoppins Lauren Crimpysnitch (@vepoppins) reported

    @Xplornet Hey EG - I know you're just the social media person, so this is not aimed at you in any way. We've spoken to @Xplornet so many times I've lost count. It never gets better. The reason I'm tweeting is to let other Xplornet customers know there's an alternative on the way.

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