Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

Xplore users affected:

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• Sean Morrison (@SeanMor27198990) reported 2 minutes ago from Hampton, New Brunswick/Nouveau-Brunswick

  @SucksXplornet @CanadianPM @BernJordanMP @Bill_Morneau @JustinTrudeau @APLenehan @ISCC_Canada @KE_Watson @ciranews @CanadianIGF @RuralLiv @MobileSyrup @Canada @CBC @natnewswatch @kady @cbcmarketplace We should support @Apple instead of @Xplornet for 5G Wireless iPhones 📱 for Augmented Reality and have the options to support 5G only if we want to and those who oppose it don’t get 5G

• Sean Morrison (@SeanMor27198990) reported 5 minutes ago from Hampton, New Brunswick/Nouveau-Brunswick

  I’m content with the life I have except the only problem is that I want 5G Technology and once @Xplornet releases it by the year 2020 I’ll be fully content why God do you give me the life I want rather than what my mother wants then I have to go through all these trials in life

• Farmerjeoff (@jcalder1983) reported 6 minutes ago from Montcalm, Manitoba

  Hey @Xplornet Yes, the check I mailed you must not be there yet. Yes I got your ******* email from “collections” for a bill I got 10 days ago and yes I ignored your phone call. I paid the bill with a check and credit card to shut you up. Also your service sucks. 25 Mbps my ass

• ann (@ripplingflame55) reported 13 minutes ago from Merritt, British Columbia

  @Xplornet Who cares in the west you charged for lte and we were not getting it I disconnected your service for my rule area I went telus

• Sean Morrison (@SeanMor27198990) reported 13 minutes ago from Hampton, New Brunswick/Nouveau-Brunswick

  I just realized that Xplornet should already be having 5G Service by now at the end of 2019 and I see nothing and it’s already the end of 2019 for God’s Sakes cause it’s December so that’s a sign that I’m being ripped off by Xplornet over my @Twitter Posts @SucksXplornet

• DisVacayFamily (@DisVacayFamily) reported 14 minutes ago from Tiny, Ontario

  Another great Customer Service experience for me with @Xplornet @XplornetSupport ...In remote regions, it’s not easy getting internet, but no matter where you are, good customer service is something to appreciate 👍

• Lucy Little (@MorrisseyLucy) reported 14 minutes ago from Ottawa, Ontario

  @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

• Derek Thorne (@Thornzy) reported 16 minutes ago from Springfield, New Brunswick/Nouveau-Brunswick

  @KarenLudwigNB Thank you for this, but we need faster and unlimited internet plans for rural NB. @Xplornet does not meet our needs. We live 8 minutes from Belleisle High School and we have no options for basic internet. Please help.

• Frank Reardon Photos (@FrankReardon1) reported 16 minutes ago from Iqaluit, Nunavut

  @CCG_Retired @Xplornet @Delaunay_Mic I think I am going to end my service with them after 10 years on the day of increase.

• Frank Reardon Photos (@FrankReardon1) reported 18 minutes ago from Iqaluit, Nunavut

  @Delaunay_Mic @Xplornet Only NWT is affected by rain. Unless that has changed. It gets so slow I can’t even open google. The service is like waves on a beach

• Sean Morrison (@SeanMor27198990) reported 21 minutes ago from Hampton, New Brunswick/Nouveau-Brunswick

  @Xplornet has chosen to release 5G Technology cause a lot of people were complaining about the poor internet service which normally happens when you live out in the country cause the trees 🌳 end up disrupting the cellular signals

• Reid Carter (@re_carter) reported 23 minutes ago from Mississauga, Ontario

  @XplornetSupport xplornet has over sold our tower so I am paying a ridiculous amount of money for a service I am not receiving as a consumer this is aggravating. 24mb/s is my plan on any given day we are only getting 1-2mb/s. Get it together you need to be doing better.

• Jimi Onalik (@kivalliqboy) reported 27 minutes ago from Iqaluit, Nunavut

  @FrankReardon1 @Xplornet @Delaunay_Mic Ours has been brutal for about two weeks. A little better today. Noticed that YouTube stayed super fast, even when the rest was too slow to even load Facebook

• Sean Morrison (@SeanMor27198990) reported 28 minutes ago from Hampton, New Brunswick/Nouveau-Brunswick

  We should support @Apple instead of @Xplornet for 5G Wireless iPhones 📱 for Augmented Reality and have the options to support 5G only if we want to and those who oppose it don’t get 5G just like those who don’t want or want @Google gets all the options they want @Xplornet1

• John Loewen (@logitechor) reported 34 minutes ago from Leeds and the Thousand Islands, Ontario

  @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

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