Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 84
Edmonton, AB 30
Montréal, QC 30
Calgary, AB 27
Halifax, NS 24
Ottawa, ON 20
Steinbach, MB 11
Vancouver, BC 10
Winnipeg, MB 9
Rapide-Danseur, QC 9
Kitchener, ON 8
Saskatoon, SK 8
Brampton, ON 7
Regina, SK 7
North York, ON 6
Grande Prairie, AB 5
Mississauga, ON 5
Cambridge, ON 4
Guelph, ON 4
Moncton, NB 4
Brantford, ON 3
London, ON 3
St. George, ON 2
Frankford, ON 2
Flin Flon, MB 2
Lindsay, ON 2
Maple, ON 2
Campbellford, ON 2
Thornhill, ON 2
Scarborough, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • kowalat Jo Watier (@kowalat) reported

    First day back to work and can’t connect to @Xplornet network due to “maintenance issues” that could last 5 hours! What a joke, slowest, most unreliable ever.

  • ml66sc87 Nick 🇨🇦 (@ml66sc87) reported

    @HaldimandCounty So what I’m hearing is is folks suffering with Xplornet service are never getting away from Xplornet. Amazing news.

  • DohfuVFX Swarm hypeman🍇 (@DohfuVFX) reported

    @Xplornet Dont care bad internet provider

  • Lord47888486 Lord (@Lord47888486) reported

    @Xplornet we called in a week ago for service and still nothing. the internet was working better before we called how does that even work?

  • MaxKeenlyside Max Keenlyside (@MaxKeenlyside) reported

    @Xplornet @kenjohn91388485 @Xplornet These boilerplate generic responses are as insulting as is your costly internet service unusable. When will LTE service be available for Evergreen Road in Indian River PE? (C0B1M0). You have long been testing nearby towers. Please do not refer me to phone lines or a DM.

  • lauren_blogger1 My So-Called Perspective (@lauren_blogger1) reported

    Because we have useless @Xplornet wifi, my son has to use his and our phone data. One day of school online used TWO GIGS of data. A day. Is this something the govt is going to compensate for as well?? We’ve blown through data for months. **** you @fordnation

  • JeffTurets Jeff T. (@JeffTurets) reported

    @loopholefarms @environmentca @Xplornet Their updated radar website sucks. Plain and simple.

  • G9Dude McDudeG9 (@G9Dude) reported

    @Xplornet stop overselling your services. For the last year every night between 8-9:30 it becomes so dreadfully slow that it takes 3 minutes to load 4 seconds of a YouTube video

  • ClementineHow Clementine怎么样 (@ClementineHow) reported

    @apocolypse669 @Xplornet no cause I'm getting half of that. Wtf is support going to do??? They told me, "they can't check my connection because there's no wifi" OH REALLY??? why do you think I'm calling then!?

  • TH3PHEERLESS John Joe (@TH3PHEERLESS) reported

    @Xplornet Hi. I just need a 'yes' or a 'no' to this question, but I believe my LTE dish got turned by the wind (Or maybe a bird or smthg) and now my connection is kinda crap. If I contacted tech support to request a dish reorientation, would I be required to pay for it?

  • Crimson734 637crimson (@Crimson734) reported

    @Xplornet is so **** rn 120 ping wont go down on my own server wtf

  • GreenDLawn GreenDLawn (@GreenDLawn) reported

    @Xplornet internet down for a while now... Maybe @elonmusk will save us xplornet users from this lackluster service...

  • PabloOfficer Sunny Pablo (@PabloOfficer) reported

    @Xplornet why can I only access discord it’s not my firewall I even plugged direct into the fixed modem same issue are you connected to a DNS @Xplornet ??

  • SFLLCoach Jeno Horvath (@SFLLCoach) reported

    @kowalat I saw your tweet about Xplornet..could be 5 hours...wow. That sucks in this day and age. It could always be worse so do your best to have a good day.

  • Crimson734 637crimson (@Crimson734) reported

    I try go for clips10 minutes later and then my internet takes a ******* **** in it self @Xplornet is the worst internet provider

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