Xplore Outage Map
The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xplore users affected:
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 32 |
| Toronto, ON | 29 |
| Halifax, NS | 17 |
| Edmonton, AB | 15 |
| Calgary, AB | 14 |
| Rapide-Danseur, QC | 6 |
| Regina, SK | 5 |
| Winnipeg, MB | 5 |
| Ottawa, ON | 5 |
| Gatineau, QC | 4 |
| Dieppe, NB | 4 |
| Grande Prairie, AB | 4 |
| Brampton, ON | 3 |
| Kitchener, ON | 3 |
| Fredericton, NB | 3 |
| Pictou, NS | 3 |
| Mississauga, ON | 2 |
| Milton, ON | 2 |
| Dartmouth, NS | 2 |
| Guelph, ON | 2 |
| Moncton, NB | 2 |
| Hamilton, ON | 2 |
| Westerose, AB | 1 |
| Chatham, ON | 1 |
| Napanee, ON | 1 |
| Bedford, NS | 1 |
| Edmundston, NB | 1 |
| Airdrie, AB | 1 |
| Provost, AB | 1 |
| Smithville, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Taco Bella
(@bellaatheplug) reported
Never choose @Xplornet for internet. You will hate your life when they decide to do maintenance on a Wednesday during the day in a pandemic when everyone is working from home
-
Tammy
(@tamalamadngdong) reported
@Xplornet is service down in Holyrood, NL? Mine is
-
Fast Jeff
(@fastjeff) reported
@Xplornet Can hit retweet on a million links, that's not fixing a broken ISP. People still know xplornet is a terrible ISP because you don't try and fix it, you try and cover it up by trying to bury old tweets. Not working, try putting in some actual work. #cancelxplornet
-
teacherperson
(@Fernbankfolk) reported
@Xplornet Service is out again. Is this an ongoing issue!
-
Brett Weston
(@Cheford1) reported
Day 3 begging @Rogers to bring service to my area so I can get rid of @Xplornet. There’s Rogers service 2km each way of a cluster of 15 homes...our internet is garbage and everyone has said they’d switch to Rogers. 15 new customers in a single day...that’s just internet not cable
-
Fred Cee
(@Fred_Wreck1983) reported
@cbraedley @Xplornet they only post this **** to bury the awful comments about them
-
Garts77
(@garts77) reported
@bellaatheplug @Xplornet Oh ****...that sucks...😩😩
-
sheryl
(@sheryl71107825) reported
@Xplornet I told you previously told you I have contacted technical support and get message they are aware of issue in out area!!!!
-
🇨🇦
(@Snowymb1) reported
@Xplornet got a complaint going with CCTS. Looking into signing up with Starlink. Cand we get a customer class action lawsuit going against this company for the constant lies, beyond horrible service and high cost rip-off of there lack of service?
-
sheryl
(@sheryl71107825) reported
@Xplornet Down again!!!!!!!!!
-
sheryl
(@sheryl71107825) reported
@Xplornet Down again today!! Couldnt finish online classes.Called support & again received message that they are currently investigating issue in our area. My 10 year grandson asked if we were paying more money for the upgraded service.I told him yes. Out of mouth of babes" What a rip off"
-
Tammy
(@tamalamadngdong) reported
@Xplornet There’s been an outage all day. When will it be resolved?
-
Myles Standish Kin Folk
(@myles_kin) reported
@UncleDrewGB @Xplornet sucks
-
Tyronne
(@TyronneGullion) reported
Nice. No internet today. **** xplornet
-
Gerry Paille
(@tuchodi) reported
@Xplornet A friend on your service who lives in BC has an IP address that maps to Ontario. This causes issues with him accessing certain websites that are restricted to people living in BC. Is there any solution for him?