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Xplore

Xplore Outage Map

The map below depicts the most recent cities worldwide where Xplore users have reported problems and outages. If you are having an issue with Xplore, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Amaranth, ON 1
Edmonton, AB 16
Grande Prairie, AB 7
Vancouver, BC 5
Montréal, QC 22
Halifax, NS 11
Brantford, ON 2
Calgary, AB 11
Toronto, ON 48
Brant, ON 4
Port Hope, ON 1
Milton, ON 1
Ottawa, ON 9
Toronto county, ON 6
Brampton, ON 4
Mississauga, ON 3
Moncton, NB 3
Winnipeg, MB 11
Nepean, ON 1
Fredericton, NB 1
Saskatoon, SK 2
Dartmouth, NS 1
Red Deer, AB 2
Pugwash, NS 1
Orangeville, ON 1
Dieppe, NB 2
Annapolis Royal, NS 1
Lucan Biddulph, ON 1
Burnaby, BC 1
Guelph, ON 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BigwifiCa
    Bigwifi.ca (@BigwifiCa) reported

    Tofield** Telus service tonight 1-5 am Telus is working on their router in Tofield over night and they expect brief outages on all services . This may effect Xplornet, Telus , Big Wifi , and Eastlink.

  • BrettRace
    Brett Petracek (@BrettRace) reported

    @LyttonW90219 @Martyupnorth_2 The satellite xplornet was migraine inducing. Their tower service is much better, but i don't think they offer above 50mbps yet. If they don't offer faster speeds/higher bandwidth soon I might be going to starlink.

  • the905arts
    🇨🇦Matthew Dunn🇨🇦 (@the905arts) reported

    @xplore_ca what in gods name do I have to do to get you guys to stop calling me? I don't want your service and with customer support harassing me I never will. make it stop!

  • fagstein
    Steve Faguy (@fagstein) reported

    Having Videotron expand to Manitoba covers up for the government's failure in the Bell/MTS deal to maintain a fourth wireless provider in that province. Bell sold some MTS customers and spectrum to Xplornet, but Xplornet Mobile shut down last year.

  • RinkGuyD
    RinksGuy (@RinkGuyD) reported

    @Xplornetsuppor1 @BlondeBigot11 Not sure if you chose Xplornet Support ironically or not... The single worst ISP ever. Could just be you're retarded.

  • BJMMURPHY1
    BJMMURPHY 🇨🇦 (@BJMMURPHY1) reported

    Another day dealing with painfully slow internet in #Northumberland. How are others dealing with this? Is it only my connection? @PLawrenceMP we need reliable reasonably priced rural internet. Xplornet is our only option providing us with an upload speed of .2. That’s point 2!

  • mikofox
    Mikofox 🍁 (It's for your Safety! 🤮) (@mikofox) reported

    @xplore_ca @XploreBusiness @APLenehan Final Report: After 17 years with a #xplornet satellite dish, we cancelled our service yesterday [to billing month end] and were cut off last night, a day short of what I stated. Took three customer reps and they still didn't get it right.

  • atomic_hydra
    AtomicHydra (@atomic_hydra) reported

    @xplore_ca @Victoriab1107 My service is so ****** at this point. I don't know weather to buy my own tower for lines or just off myself in the name of Xplornet. THIS IS CANADA how can your service be so ******* bad

  • MikeSQuinlan
    Michael Quinlan (@MikeSQuinlan) reported

    @Iraqveteran8888 That is as bad as Xplornet. I guess I will not be switching over to Starlink anytime soon unless they can crank up the speed and reliability.

  • CDN_NRG
    CDN_NRG (@CDN_NRG) reported

    @xplore_ca Terrible.

  • ghost0zz5143458
    Ghost0zz516 (@ghost0zz5143458) reported

    @ICcrapdaily @Xplornetsuppor1 @MarkReid42 *Xplornet Support* Dude literally fronts a company that wouldn't exist if not for tax payer subsidies. The CEO is literally Mark Carney and Trudeau's buddy.

  • CJH39493411
    CJH (@CJH39493411) reported

    @xplore_ca Pretty pic but don’t care, weak attempt to distract from stealing from people by not providing the service they pay for.

  • atomic_hydra
    AtomicHydra (@atomic_hydra) reported

    @xplore_ca Starting at 59.99 Until you end up paying 125$/month for THEE worst service in Canada hands down.

  • The_RealestReal
    Mike Gazzola (@The_RealestReal) reported

    @xplore_ca Not enough towers, prices that are legitimately out of this world for the service offered. There’s no other companies out here though so you have no other option. They know this and take advantage which is why there’s a class action against them right now

  • SirFrancisBac20
    SirFrancis Bacon (@SirFrancisBac20) reported

    @xplore_ca Pull it down

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