Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 29
Edmonton, AB 16
Winnipeg, MB 10
Montréal, QC 10
Ottawa, ON 9
Calgary, AB 7
Caledonia, ON 7
Grande Prairie, AB 5
Kitchener, ON 5
Mississauga, ON 4
Halifax, NS 4
Guelph, ON 2
Brampton, ON 2
Steinbach, MB 2
Moncton, NB 2
Rapide-Danseur, QC 2
Cambridge, ON 2
Waterloo, ON 2
Saskatoon, SK 2
Saint-André-Avellin, QC 2
London, ON 2
Vancouver, BC 2
Midland, ON 2
Olds, AB 2
North York, ON 2
Regina, SK 2
Black Diamond, AB 1
Markham, ON 1
Windsor, ON 1
Oakville, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • IainReid10 Iain Reid (@IainReid10) reported

    @Xplornet Your service seems to be down in the Bradford, ON area. Any idea how long it will be down for?

  • Barneyp76 Steave LeClaire (@Barneyp76) reported

    @Xplornet your ****** internet is down in Prince Edward County.....again!!!!

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet If you look at actual tech pictures taken by real field techs, 90% of their taken pics is of their work that they are proud of. What does this say about these that xplornet keeps posting? Xplornet is a terrible ISP, avoid xplornet. #cancelxplornet

  • allanetmanski Allan Etmanski (@allanetmanski) reported

    @Xplornet What’s going on? I have no service and I call and am told by your message service that my call could not be completed.

  • mjcboutin MJC (@mjcboutin) reported

    @Xplornet Captive market, highest rates, shittiest service level. Worst provider I have never seen in any business field

  • Lindamcc14 Linda G McCutcheon (@Lindamcc14) reported

    @xplornetliars if one more person tries to tell me that I can watch netflix on a satellite signal, I might poke their eyes out!! #netflixbuffering #xplornetBS We have a signal strength of 114, clear dish, watched it for an hour...xplornet excuse is too many people and covid...

  • IainReid10 Iain Reid (@IainReid10) reported

    Seems to be down all over. RT @brianparry86: @Xplornet Is your service down in Eastern Ontario?

  • svhs1985 Christopher McLaughlin ✝️🐏🐑🥔🧑‍🏫 (@svhs1985) reported

    @Smithfamilyseed Does Starlink have installers? I wonder how the service compares to Xplornet Satellite?

  • WillGoodrich_ Will Goodrich (@WillGoodrich_) reported

    Avoid @Xplornet at ALL costs if you can. Their service isn't working? Too bad, you have to pay a minimum of $125 dollars. Shadiest ISP in the world that masquerades as a "rural hero." Thanks for the 0.45 mbps.

  • compureis Rod (@compureis) reported

    @Xplornet internet down, no info and you don’t answer the phone. Good job Xplornet

  • Dwest_6 Devö Wüst (@Dwest_6) reported

    @Xplornet You’re internet is complete ****** garbage, useless people working for a useless isp. You should probably shut it tf down ASAP #seeeyaa

  • Medibrat Bex (@Medibrat) reported

    Dear @Xplornet . I live an hour from the nation's capital city, pay an obscene amount for monthly (not unlimited) satellite internet service. I am trying to stream a conference that is REQUIRED for my continuing medical education, & it stopped about 10 minutes ago. "Buffering"

  • brianparry86 ExTech (@brianparry86) reported

    @Xplornet Is your service down in Eastern Ontario?

  • tom_bomb420 Tombomb420 (@tom_bomb420) reported

    Hey @Xplornet why do I pay for a service that about shuts on and off making it useless for hours?

  • MaryYoungLeckie Mary Young Leckie (@MaryYoungLeckie) reported

    @Xplornet Dear @Xplornet your service is terrible and soon you will be obsolete. What a pity you couldn’t deliver quality service and all our hard earned $$ will go to Starlink, a US company.

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