Xplore Outage Map
The map below depicts the most recent cities worldwide where Xplore users have reported problems and outages. If you are having an issue with Xplore, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xplore users affected:
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mississauga, ON | 5 |
| Calgary, AB | 8 |
| Grande Prairie, AB | 6 |
| Edmonton, AB | 16 |
| Toronto, ON | 29 |
| Ottawa, ON | 9 |
| Black Diamond, AB | 1 |
| Winnipeg, MB | 9 |
| Guelph, ON | 2 |
| Markham, ON | 1 |
| Caledonia, ON | 7 |
| Brampton, ON | 2 |
| Windsor, ON | 1 |
| Oakville, ON | 1 |
| Steinbach, MB | 2 |
| Quispamsis, NB | 1 |
| Halifax, NS | 3 |
| Barrie, ON | 1 |
| Kitchener, ON | 4 |
| Moncton, NB | 2 |
| Montréal, QC | 10 |
| Coquitlam, BC | 1 |
| Rapide-Danseur, QC | 2 |
| Cambridge, ON | 2 |
| Maple, ON | 1 |
| Airdrie, AB | 1 |
| Waterloo, ON | 2 |
| Milton, ON | 1 |
| Saskatoon, SK | 2 |
| Saint John, NB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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danno (@drack55) reported@Xplornet has your customer service guy left for the night? No internet connection here and the customer support phone number was a recording telling me they’re too busy and then hung up. Really?
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Arthur Murray (@arthurwmurray) reported@Xplornet service down for an hour and half. Can’t get through customer service
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Sean Hollywood (@seanphwood_sean) reported@Xplornet yet again another blackout on the service in Castleton area. You were doing so well. When will it be back on??
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Sean Harrison (@ImSeanHarrison) reported@StaxOfDonuts @Xplornet No provider will service our area except xplornet, I got to preorder starlink but it’s not here yet :/
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Sean Harrison (@ImSeanHarrison) reportedNow I have to drive 4 hours to my cottage so that I can finish my zoom meetings all because my internet is out at home and @Xplornet doesn’t give a fk, SICK so happy I’m paying $120 a money for this service :)
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Mr.JerryK (@JerryRi02465347) reportedIf you ever feel worthless just remember you will never be as worthless as @Xplornet workers.
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mike (@75bugger) reported@Xplornet you guys suck dead donkeys. What the hell is going on that you cannot notify your customers of an outage. Take my money and give us **** service. Thanks for nothing
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Fast Jeff (@fastjeff) reported@Xplornet He sounds like a really cool guy, hope he's doing well these days. Anyway, you're a terrible ISP. Avoid xplornet. #cancelxplornet
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Robert Fallis (@RobFallis) reported@Lynnincanada @Xplornet Down in Niagara as well. Can’t get through to support
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FutureNPJen (@jen_future) reportedHi @Xplornet. Could someone please give an update on your outage? I’m relying on your service to do schoolwork. Currently without service for 2+ hours and your help line hung up on me after an hour on hold.
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Jesse Campbell (@INeededTheMoney) reported@GlenabbeyFarms @Xplornet Could you imagine if xplorenet had to be accountable for their perpetually terrible servce?
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Jesse Campbell (@INeededTheMoney) reported@pcincognito @Xplornet It's down across the country
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The Magnificent Marucci’s (@Magnificent5M) reported@Xplornet Any idea when service might come back on in South eastern Ontario (Kingston Napanee area) can’t get through.....!
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Claire (@ginsquirrel) reported@Xplornet soooo is service down in Barrie, ontario? Can’t get hold of anyone on the phone
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Jay (@jaycanjay) reported@Xplornet Prepare to lose more than half your customers the moment starlink becomes available. Massive outage and not a single update or phone line available for hours. Not to mention we’ve had to restart our modem every single morning for the last month. Such a tone deaf company.