Xplore Outage Map
The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xplore users affected:
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 27 |
| Montréal, QC | 14 |
| Edmonton, AB | 12 |
| Calgary, AB | 9 |
| Ottawa, ON | 9 |
| Halifax, NS | 9 |
| Winnipeg, MB | 6 |
| Caledonia, ON | 6 |
| Mississauga, ON | 4 |
| Vancouver, BC | 4 |
| Kitchener, ON | 4 |
| North York, ON | 3 |
| Regina, SK | 3 |
| Middle Sackville, NS | 2 |
| Cambridge, ON | 2 |
| Midland, ON | 2 |
| Olds, AB | 2 |
| Chatham, ON | 2 |
| Steinbach, MB | 2 |
| Brampton, ON | 2 |
| Gatineau, QC | 2 |
| Grande Prairie, AB | 2 |
| Milton, ON | 2 |
| Rapide-Danseur, QC | 2 |
| Orléans, ON | 2 |
| Creston, BC | 1 |
| Maugerville, NB | 1 |
| Hearst, ON | 1 |
| London, ON | 1 |
| Saint-André-Avellin, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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×CLAY×
(@xCLAY_) reported
@thunder012341 @Bell_Support Damn idk if I wanna get it now, I wish there was more isp for rural areas theres only 2 for my area xplornet nd bell had xplornet never doing that again lol was hoping bell was better but idk now lol
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Wesley🇨🇦
(@wesley_davidson) reported
from
South Frontenac, Ontario
@fordnation At least four weeks.🙄 Is that the same as when @Xplornet sells speeds up to 25 Mbps and never delivers?
-
Cam
(@Camehdian) reported
@Xplornet This is bullshit. I have called 3 times in 4 days. Each time I was told they cant help cuz it looks perfect on their end and this all started when there was maintenance on our tower. Absolute ******* robbing criminals. Cant wait for starlink to arrive
-
Daniel Lefebvre
(@Lefebvre_1101) reported
@Xplornet Trash company and service. Use Starlink Instead!
-
GrowCanada420
(@GCanada420) reported
@Xplornet 50 down till your tower gets full then its 4 down and just a sucks to be you, Don't get this service!
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Kevin Porter
(@kevdevlyn) reported
@Xplornet It is a great long weekend cause I have Starlink and not your **** service anymore. Unfortunately I can’t #BuyLocal when it comes to an isp because there ain’t any. Sorry I mean any that offer High speed internet.
-
Metal Wolf
(@m3t4lw01f) reported
@BrianMo94756827 @SpaceX @Xplornet I am glad my pain has entertained you. I might remind them how terrible they are from time to time, but I'm seriously looking forward to putting them in my rear view permanently.
-
Erika ✨
(@TheErikaF) reported
If @Xplornet couldn’t get any worse with their awful speeds they’re asking me to pay to remove THEIR equipment that THEY installed on my 2 story home. They want me to do it... I don’t even own a ladder that goes that high.
-
Nep
(@Nep03034037) reported
@Xplornet again???? Why is it out its bright out side no wind no calls for maintenance so wtf stop ******* us over
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Fast Jeff
(@fastjeff) reported
@Xplornet In the rest of reality, people are still isolating and trying to stop covid. Meanwhile, the trainwreck that is xplornet marketing is posting stuff like this. Xplornet is a terrible ISP, avoid xplornet.
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Lina Dabit
(@DabitLina) reported
@Xplornet what is going on? Internet so bad that I can't even do a speed test. Dial-up would be better at this point.
-
Fast Jeff
(@fastjeff) reported
@Xplornet Ever have somebody try to tell you jokes after years of making your life worse? Nobody is laughing. The only joke here is your service. Avoid xplornet, they are a terrible ISP.
-
Sunny Pablo
(@PabloOfficer) reported
@Xplornet Your not Gona get 50 mbits you will barely get 1 I live right next to the tower and I still have crap service
-
Prairie Hoarder
(@HoarderPrairie) reported
@Xplornet So,...how does that help me in Rosetown Sk area? This tweet is being powered by SaskTel....because your "service" has been down for over 24 hours. Again. 1-2 mbs on a 25 mbs plan? (when it works). Trash! Hello @starlink You've got a Shiny new Customer..waiting NOT to be lied to.
-
Optimusrhyme
(@reddeacon) reported
from
Pasadena, Newfoundland and Labrador
@Xplornet our internet is terrible here lately; what’s up? Speeds consistently less than advertised when it works, but over 40% it’s unusable.