Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

Less
More

xplornet Hero Image

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 59
Montréal, QC 54
Calgary, AB 40
Edmonton, AB 32
Brampton, ON 27
Regina, SK 12
Norton, NB 11
Québec, QC 10
Hampton, NB 10
Halifax, NS 9
Stettler, AB 7
Mississauga, ON 7
Millarville, AB 7
Winnipeg, MB 7
Barrie, ON 6
Ottawa, ON 5
Sundre, AB 5
Steinbach, MB 5
Borden-Carleton, PE 5
Vancouver, BC 5
Moncton, NB 4
Spruce Grove, AB 4
Saskatoon, SK 4
Cambridge, ON 4
Sherwood Park, AB 3
Gatineau, QC 3
St. John's, NL 3
Charlottetown, PE 3
Waterloo, ON 3
Laval, QC 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet One of the main reasons why my parents have never had Xplornet even though most people in the province of New Brunswick Canada 🇨🇦 have Xplornet could simply be because I do a lot more research and if people used the Internet more often then they’d have to switch over to Bell

  • xAshleyAlexiisx .Ashley.Alexis. (@xAshleyAlexiisx) reported from Trout Creek, Ontario

    @Xplornet been trying to email and call you guys for a week to become a new customer even after all the bad reviews I have read but you cant even answer the phone or reply so I guess il go elsewhere #xplornet

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet You can cheat with Xplornet but you cannot cheat with Bell or Rogers but you can only cheat bell and Rogers with 5G Service unlike with Xplornet where I cheated then through algorithms

  • tattuinee ᑯᐹᒃ ᐅᒃᑯᖅ ᑕᑦᑐᐃᓂ (@tattuinee) reported from Iqaluit, Nunavut

    What’s all this I hear about @Xplornet cancelling service?

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet Xplornet really has no experience with 5G whatsoever and they’ll use the 5G Connection to bring you into a fake Internet Server that you cannot normally get with regular Internet and their service is too crappy and cheap and it doesn’t really provide any 5G Internet whatsoever

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported from Zorra, Ontario

    @Xplornet your internet is trash I pay 150.00 per month for usually LESS that 1mbps... Just because I live in a rural area doesn't mean you should rob me! I absolutely can't wait until I no longer have to use your service.

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet Let’s keep spreading news on @Google about @Xplornet until they shut down and can no longer engage in toxic behaviour

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet Xplornet might actually be the worst Internet Provider in Canada 🇨🇦 according to surveys done by @Google

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet If I ever do get mail from Xplornet it’s likely something very suspicious 😒 but then I just have to not tell anyone so I don’t lose my iPhone 📱 and let my parents deal with and take care of their own issues just like I take care of mine

  • MrSeventy8 MrSeventy8 (@MrSeventy8) reported from North Stormont, Ontario

    @Bell and @Xplornet were down for about 30 mins in Crysler, about 35 mins. south east of Ottawa.

  • lmasse729 Lindsay Masse (@lmasse729) reported from Macdonald, Manitoba

    @coreymyersphoto @winklercoop @Xplornet Heard lots of guys complaining about Xplornet, I use and know a few that have switched to Visp and like it. No help on installers tho

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet Maybe they don’t want me providing them with better service and having companies like @Bell pay them the extra fees 💰 even though Bell would likely do that to Xplornet if Xplornet was willing to create better service because Bell has more power and owns a major tv 📺 station 🚉

  • wogrodnick WayneO (@wogrodnick) reported from Grandview, Alberta

    @Xplornet the internet is down at Pigeon Lake. Working on getting it back?

  • PiperYeen Piper 💫 (@PiperYeen) reported from West Perth, Ontario

    @KellerHusky @Xplornet needs to get their **** together, this happened last week also.

  • GroulxGrant AC (@GroulxGrant) reported from Nipissing, Ontario

    . @Xplornet offered to waive overage fees during covid. This offer suddenly stops and now I’m on the hook for close to $400! I didn’t even know I was over!! Been a customer since 2013 and customer ser. basically told me to cancel my service if I didn’t like it. So disappointed.

Map Check Current Status