Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 294
Toronto, ON 163
Calgary, AB 122
Edmonton, AB 96
Brampton, ON 52
Saskatoon, SK 52
Ottawa, ON 50
Halifax, NS 35
Winnipeg, MB 33
Regina, SK 32
Kitchener, ON 29
Charlottetown, PE 24
Hampton, NB 20
Brantford, ON 16
Spruce Grove, AB 15
Dartmouth, NS 15
Gatineau, QC 15
Hamilton, ON 14
Barrie, ON 14
Vancouver, BC 13
Guelph, ON 13
Cambridge, ON 12
St. John's, NL 12
Belleville, ON 10
Mississauga, ON 10
Orangeville, ON 9
London, ON 8
Moncton, NB 8
Norton, NB 7
Laval, QC 7

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • XaDodge Alexa Dodge (@XaDodge) reported

    @Xplornet my family in rural NS (Amherst shore) cancelled with Bell to move to ur service cause they were told there was space, now told you can’t connect them cause the tower is full & don’t know when it will expand. Any plan? They have no internet access now 😞

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Mark_Goldberg @Xplornet @Metro_Loop u full of **** dude, where's the "upto"

  • vertimyst Vertimyst (@vertimyst) reported

    @XboxKaneda Ahhh gotcha, that makes more sense. Xplornet's been crap for the last year until recently, they started building new towers and increasing speeds, probably in response to @SpaceX's Starlink. Of course I pre-ordered that as soon as I could, lol

  • trigger240 🦉lat240🌻 (@trigger240) reported

    And dont forget the installation guy that came to my house made me pay a 25$ cash fee on top of the installation fee I paid to xplornet #customerservice #sucks

  • JirjisLuca luca jirjis (@JirjisLuca) reported

    @HybridCrimson @Nep03034037 @Xplornet they don’t give a ****, worst wifi ever

  • retroflya retroflier (@retroflya) reported

    @Xplornet has throttled upload speeds so badly that I can only do my work from home from 12am - 7am. Can’t even send emails when seeing 60-120kbps outside those hours. Great pandemic service lol.

  • RinglerunSk Kirk Pederson (@RinglerunSk) reported

    @Xplornet well Day 7 with no internet or an update other than under investigation. Amazing how bad that sounds, only people you can talk to can’t give you more than that. Still wondering on that Macrorie tower.

  • C0bYung YUNG-C0B (@C0bYung) reported

    @vepoppins @Xplornet @SpaceX So true I am having the same problem

  • jimbo19000 Mad Jimbo (@jimbo19000) reported

    @AndersenF31 @Xplornet No, just that I have a business solution. if I were you, I would install a WeBoost Cell signal booster. It grabs any cell signal and boosts it. It works. I use it all the time and it fixes most outage issues. Simple to install. A Few decent bucks to buy however.

  • luvlambs Marion Greveling (@luvlambs) reported

    Must be Saturday night, @Xplornet crashes and burns as per usual. Not even slow, gone.

  • ZettlAudrey Audrey Zettl (@ZettlAudrey) reported

    @Xplornet and it is pretty poor service.Very slow in Sk supposed to be the best!

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Straight up lying isn't marketing. A lot of people know most of your mythbusing are lies. But just in case... xplornet is a terrible ISP, avoid xplornet.

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @m3t4lw01f The reason why I never got hired for a job at @Xplornet even when I wanted to apply for that job is because they are douchery and I don’t support people and companies who are douchery towards their own employees and customers

  • ZackAshby31 Zack Ashby (@ZackAshby31) reported

    @Xplornet you guys are so ******* **** lmfao. piece of **** scammers.

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @Cisco The reason why I never got hired for a job at @Xplornet even when I wanted to apply for that job is because they are douchery and I don’t support people and companies who are douchery towards their own employees and customers

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