Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 62
Montréal, QC 35
Edmonton, AB 29
Calgary, AB 26
Halifax, NS 15
Ottawa, ON 13
Kitchener, ON 7
Brampton, ON 7
Regina, SK 7
Rapide-Danseur, QC 6
Saskatoon, SK 6
Winnipeg, MB 5
Vancouver, BC 5
Grande Prairie, AB 4
Cambridge, ON 4
Gatineau, QC 4
Dieppe, NB 4
North York, ON 4
Flin Flon, MB 3
Pictou, NS 3
Moncton, NB 3
Hamilton, ON 2
Red Deer, AB 2
Lindsay, ON 2
Fredericton, NB 2
Milton, ON 2
Campbellford, ON 2
Caledonia, ON 2
St. George, ON 2
Mississauga, ON 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet They will be lucky if they get 5 Mbps on Xplornets **** service.

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @SucksXplornet I’m 40 km from downtown Toronto in a rural are NW of the city. No fibe. No Bell. Just shitty xplornet for $123 a month and it’s down frequently. Even when it “works” maybe 3mg download I’m posting this on phone data because, guess what, no signal

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet Good idea... Burning down your own equipment to collect the insurance before Starlink puts you out of business is a sound business strategy.

  • ze1ium zelium (@ze1ium) reported

    @Xplornet I’m so ******* done with you as an isp my internet has gone out so many ******* times during class it’s unbearable, **** you I hope you crumble when starlink comes out

  • Eric_Chenel Eric (@Eric_Chenel) reported

    @Xplornet What the hell is going on? We've been down since 12pm on Wednesday, could this maintenance not be done overnight or on a weekend??

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet with ur service? I don't think so, they wouldn't be able to upload **** all !!!

  • cpwcsk Chad Peters (@cpwcsk) reported

    @saskpower has been out since 3 yesterday in Beechy area. We kept our @SaskTel landlines for use in an emergency and now they are down. Not even a dial tone. For once I am thankful for @Xplornet satellite service that is actually working, or else we would be cut off. #1950sLife

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Xplornet @kevdevlyn Yeah that doesn’t work and you know it. Tech just says their check shows I’m getting a signal when my devices say “can’t connect” no signal. It’s all bullshit

  • 424Shauna Shauna Mikel (@424Shauna) reported

    @Xplornet you really need to figure out internet in the rural areas. We are paying full price for internet that never fully works and have two stressed out elementary students that can’t log in with their teacher.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet Do you think the Digital Service Squad could help fix your awful service? Asking for a friend.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet To me, this honestly hurts their reputation more than it helps xplornets. If Xplornet thought I was doing good, I'd probably rethink my whole business strategy because xplornet is a terrible ISP. Honestly, their data plans are stuck in 2012.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet People getting covids and xplornet trying to make it worse by threatening them with terrible service.

  • ShampooChugger Shampoo Chugger (@ShampooChugger) reported

    @Xplornet Tf u mean “as I can see”... I can’t see ****, it’s not loading

  • CapePineWeather Cape Pine Weather (@CapePineWeather) reported

    @Xplornet any update on outage in Trepassey NL ? Started at 1500LT Jan 14. #Xplornetoutage

  • moegaultier Moe G (@moegaultier) reported

    @m3t4lw01f I switched to starlink from xplornet, for $25 more a month, i have a reliable internet service i can use... i consider that a bargain

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