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Xplore

Xplore Outage Map

The map below depicts the most recent cities worldwide where Xplore users have reported problems and outages. If you are having an issue with Xplore, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Spruce Grove, AB 1
Vancouver, BC 8
Winnipeg, MB 5
Guelph, ON 1
Calgary, AB 14
Halifax, NS 13
Montréal, QC 26
Omemee, ON 1
Ottawa, ON 7
Gatineau, QC 2
Moncton, NB 2
Dieppe, NB 3
Orangeville, ON 1
Toronto, ON 27
Grande Prairie, AB 3
Toronto county, ON 9
North York, ON 3
Edmonton, AB 10
Mississauga, ON 4
Wainfleet, ON 1
Haldimand County, ON 2
Winkler, MB 1
Edmundston, NB 1
Owen Sound, ON 1
Saskatoon, SK 2
Halifax County, NS 1
Eskasoni, NS 1
St. John's, NL 2
Summerside, PE 3
Truro, NS 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BlackhawkJer
    Sir Jerry J. Molnár (@BlackhawkJer) reported

    @xplore_ca Having serious technical issues, and not being able to communicate with your support team is extremely frustrating. My family is very disappointed with your company.

  • dmclean82
    Derek McLean (@dmclean82) reported

    @xplore_ca Hey thats great you have time to tweet about this stuff. Your customers would like their services to work. Filed a ccts complaint this afternoon.

  • GoldenDragonXll
    Cowgirl Quinn 🇨🇦 (@GoldenDragonXll) reported

    @xplore_ca Wifi is still down in PEI...

  • Devin_Rabey
    Devin Rabey (@Devin_Rabey) reported

    @moegaultier @xplore_ca To transmit from customer to customer......LOL....you must be unaware of how Sattelite Internet operates.

  • OtherSpenny
    Spenser Hamilton (@OtherSpenny) reported

    @JonnyBowhunter I get junk mail from Bell and Rogers in the mailbox constantly for wireless internet, they’ve both came out and did the same ‘sorry no signal’ routine. My wife has a Roger’s cellphone and I have a Bell cellphone and both get better signal than our current Xplornet internet.

  • mcleodtaylor1
    Taylor (@mcleodtaylor1) reported

    @rich_sherri @Eastlink @Bell_Aliant My Dad had xplornet because that was all they could get in wentworth and it was expensive and terrible service!!😩

  • jasonforrest
    Based Canadian (@jasonforrest) reported

    @CBCNews Xplornet charges far too much. Please fix this.

  • GROWTOBACCOCA
    XisAFascistHellhole **** LIBERAL CORRUPTION (@GROWTOBACCOCA) reported

    @bobs_626 @FringedCanuck @Starlink First outage in 3 years......I guess I shouldn't *****. I used to be with Xplornet. On the phone twice a week with those Bastards.

  • moegaultier
    Moe G (@moegaultier) reported

    @xplore_ca Yeah right, and using rabbit ears and pots and pan to transmit from customer to customer…

  • the905arts
    🇨🇦Matthew Dunn🇨🇦 (@the905arts) reported

    @xplore_ca what in gods name do I have to do to get you guys to stop calling me? I don't want your service and with customer support harassing me I never will. make it stop!

  • julzlajulzjulz
    - Julz - (@julzlajulzjulz) reported

    Oh for ****'s sake #Xplornet are you doing this bullshit on purpose???!!!!!

  • CDN_NRG
    CDN_NRG (@CDN_NRG) reported

    @xplore_ca Terrible.

  • MasonXavCam
    Mason (@MasonXavCam) reported

    @Xplore_CA is terrible. Unreliable.

  • McneiceKelly
    Kelly McNeice (@McneiceKelly) reported

    @Xplornetsuppor1 @mario4thenorth Btw you are giving xplornet a bad name. I love Starlink. Never a problem.

  • Lucas_Bourque_
    Lucas Bourque (@Lucas_Bourque_) reported

    Where I live we surprisingly don’t have Bell Fibre. Our only options were Eastlink, Xplornet, or Starlink. Eastlink’s lines in our area were very congested and the service was often slow and spotty, so we decided to try Starlink.

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