Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 33
Toronto, ON 29
Halifax, NS 17
Edmonton, AB 16
Calgary, AB 13
Rapide-Danseur, QC 6
Regina, SK 5
Winnipeg, MB 5
Ottawa, ON 5
Gatineau, QC 4
Dieppe, NB 4
Grande Prairie, AB 4
Brampton, ON 3
Kitchener, ON 3
Fredericton, NB 3
Pictou, NS 3
Mississauga, ON 2
Milton, ON 2
Dartmouth, NS 2
Guelph, ON 2
Moncton, NB 2
Hamilton, ON 2
Napanee, ON 1
Bedford, NS 1
Edmundston, NB 1
Airdrie, AB 1
Provost, AB 1
Smithville, ON 1
Kamloops, BC 1
Vancouver, BC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • saskiaages Pip (@saskiaages) reported

    @Xplornet Within a week AGAIN xplornet is down. After AGAIN paying good money for a tech to fix their OWN equipment. Has anyone, a single household got one ONE good story of xplornet service??

  • Kester1990 Lennox Harrison (@Kester1990) reported

    @Xplornet Outages. Intermittent signal drop out. Slow. On site tech is undermined and given few resources to resolve equipment issues. And all for $104.99 per month. Overall very dissatisfied with the service.

  • eptforreal EPT (@eptforreal) reported

    @rkhazzam @Xplornet @SpaceX Xplornet was so horrible. Finally off it.

  • The76211775 Dilf (@The76211775) reported

    @Xplornet wanna fix the internet in Rockland **** heads? Been down for quite a while now...I know you guys don't have much going on in the head. Chop chop idiots.

  • CorporateAntif1 Corporate Antifa (@CorporateAntif1) reported

    @Bell_Support I’m in Roslin and cellular data keeps going down since 11am. So does @xplornet home internet. It’s getting pretty frustrating. Any info?

  • LovelyLadyLinda Elle (@LovelyLadyLinda) reported

    @Xplornet network down?

  • SternbergCindy Cindy Sternberg (@SternbergCindy) reported

    @Xplornet you guys, my internet is running at 71, normal is 120. Is it a problem on your end, or these sunny skies?

  • SeanStefan Sean Stefan (@SeanStefan) reported

    @Spicoli11 Cost me $900 to get the hardware, then $140/month. I was paying $130/month for Xplornet LTE, so the monthly isn’t too bad, just heavy up front.

  • brandonmurph10 Brandon Murphy (@brandonmurph10) reported

    @Xplornet I can't wait until there is another option for internet. Absolute worst. Try to call them and get put on hold for an hour because they don't want to deal with it

  • little_ditty_no Moderate Steve (@little_ditty_no) reported

    @Xplornet Hi folks. I need to password protect my WiFi. This should be easy but it's not. Can you scrap the IP router network nonsense and give us the option right on myxplornet's website?

  • jimmurphy Jim Murphy (@jimmurphy) reported

    @rkhazzam @Xplornet @SpaceX I got impatient and ordered the RV Starlink cause there is zero wait. Just got it and it’s waaaay better than the LTE garbage I had.

  • FrankReardon1 𝔣𝓇𝓪𝐧ｋ ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported

    What’s going on @Xplornet ? Internet has been down since last night. After the rain stoped and it’s sunny not it still does not work even after a reboot. Any other Xplornet users in Iqaluit having same issue?

  • TheSquid99 The Wrestling Squid (@TheSquid99) reported

    @Xplornet yo. Your **** sucks

  • RealStarDeLuna Star (@RealStarDeLuna) reported

    Litteraly no damn reason @Xplornet shouldn't be working. No email about maintenance, no power lines down, no nothing and they still can't work right. I hate this company with everything I have.

  • MDClark4 Melissa (@MDClark4) reported

    @burnettisms Xplornet is the worst internet ever, the price they charge is NOT worth it. It is unstable and companies that allow remotely work do not recognize them as a good enough internet to work from home!

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