Xplore Outage Map
The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xplore users affected:
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 33 |
| Toronto, ON | 29 |
| Halifax, NS | 17 |
| Edmonton, AB | 16 |
| Calgary, AB | 13 |
| Rapide-Danseur, QC | 6 |
| Regina, SK | 5 |
| Winnipeg, MB | 5 |
| Ottawa, ON | 5 |
| Gatineau, QC | 4 |
| Dieppe, NB | 4 |
| Grande Prairie, AB | 4 |
| Brampton, ON | 3 |
| Kitchener, ON | 3 |
| Fredericton, NB | 3 |
| Pictou, NS | 3 |
| Mississauga, ON | 2 |
| Milton, ON | 2 |
| Dartmouth, NS | 2 |
| Guelph, ON | 2 |
| Moncton, NB | 2 |
| Hamilton, ON | 2 |
| Napanee, ON | 1 |
| Bedford, NS | 1 |
| Edmundston, NB | 1 |
| Airdrie, AB | 1 |
| Provost, AB | 1 |
| Smithville, ON | 1 |
| Kamloops, BC | 1 |
| Vancouver, BC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
geordansaunders
(@geordansaunders) reported
Dear @elonmusk , please send @StarlinkPage to rescue me from the garbage fire hell of @Xplornet . I’ll do anything!
-
Bjorn Christianson
(@Bjornqc) reported
.@Xplornet No internet for last 48 hours. Are you going to fix the problem at the Southport tower some day soon?
-
Chris Bergeron
(@tabergnak) reported
@TSNSteve I’ve never hoped more for something to succeed. Xplornet is atrocious.
-
✨StarBuck_83✨
(@StarBuck_83) reported
Just wanted to play games with my friends tonight and escape the bullshit that is reality but once again @Xplornet has failed to provide any usable service.
-
Metal Wolf
(@m3t4lw01f) reported
Spoke too soon. Speeds fell off a cliff. Why is this so hard? How is Xplornet so bad at this? And I'm over my data for this billing cycle on mobile so it's stuck at 512kbps now for another four days. Ugh.
-
Brett Petch
(@brettjpetch) reported
from
Innisfil, Ontario
@Xplornet Fix 👏 your 👏keswik 👏/ East 👏Gwillumbury👏tower 👏— it’s down again.
-
retroflier
(@retroflya) reported
For the past few weeks I’ve been seeing upload speeds of 50-78kbps - that’s an impressive new low for @Xplornet. Got in touch with customer service and was smarmily told ‘well, your plan only guarantees UP to 1mbps upload speeds, so that’s fine.’ BRUH, 78KBPS
-
Tristan Clark
(@T_CIark) reported
@Xplornet our family has already put down a deposit for @elonmusk internet, So long to 300$ ******* Monthly Internet bills and goodbye to ur Buisness
-
Dr. Earl Oliver
(@eaoliver) reported
@EamonCyr I got my parents off of Xplornet as fast as possible. Their service is WAY over subscribed everywhere I've ever used it.
-
Greensville AM
(@Xela_Nitram) reported
@spearster55 @SpaceX @Xplornet Once fully built out, Starlink is intended to serve 485,000 connections in the US at 100Mbps. That's just under 0.15% of the population. The entire network is limited to 48.5Tbps. For perspective, the company I design for supports 46Tbps through a single ethernet switch
-
InvertedCow
(@CowInverted) reported
my Stable Highspeed service that @Xplornet is providing is "Up to" its normal quality. I can't even load the speedtest page to see how slow it is! @SucksXplornet I think I should start paying them "Up TO" the amount they demand on the bill based on the same "quality"of service
-
Metal Wolf
(@m3t4lw01f) reported
"Something went wrong." - Every smart device in this @Xplornet customer's home. Thanks for nothing you pathetic excuse for an ISP. Can't wait to do to you what I did to that cheating girlfriend and dump your useless ***.
-
Robert Bloch
(@rbloch66) reported
@xplornet I would like my normal internet speed back please. The slowdown is not due to weather or peak traffic. My speed has been abysmal all day. Normally it's good. I grow tired of hearing the same excuses from your tech support.
-
Fred Cee
(@Fred_Wreck1983) reported
@Xplornet u lie and steal from them. **** it, why not take their dog too.
-
bruce klock
(@brucejklock) reported
@adamcdyoung Plug in your address and Elon will deliver if it's available. Already know 2 folks out here on it. It is a gamechanger. A little pricy up front but they were already paying 120 a month for xplornet crap satellite connections.