Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

Less
More

xplornet Hero Image

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 48
Montréal, QC 30
Edmonton, AB 25
Calgary, AB 16
Halifax, NS 16
Ottawa, ON 7
Brampton, ON 6
Rapide-Danseur, QC 5
Kitchener, ON 4
Moncton, NB 4
Winnipeg, MB 4
Dieppe, NB 4
Regina, SK 4
Fredericton, NB 3
St. George, ON 3
Grande Prairie, AB 3
Gatineau, QC 3
Pictou, NS 3
Spruce Grove, AB 2
Mississauga, ON 2
Guelph, ON 2
Hamilton, ON 2
Red Deer, AB 2
Cambridge, ON 2
Flin Flon, MB 2
Saskatoon, SK 2
North York, ON 2
Saint John, NB 1
Kirkland, QC 1
Bridgetown, NS 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • stephanie4tin stephanie (@stephanie4tin) reported

    @Xplornet any reason my internet has been out for going on 2 hours for no reason? people have lives and work doesn’t just stop after 9pm fix yourself. Jesus christ this is insane.

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @B2Bspecialist @Xplornet Good luck with anything from xplornet. Over the weekend the Pugwash, NS tower was giving me a 1 to 2 download. It’s been this way for the last year horrible service!!

  • BradMagnus4 Brad Magnus (@BradMagnus4) reported

    @reikokoyama79 @Xplornet worst internet ever.....dial-up was better

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @Xplornet Fix the tower in Pugwash, NS !!!

  • Loretta08380615 Loretta (@Loretta08380615) reported

    @Xplornet @JKosuth Your tech support can b never fix the problem duh you need more towers,I've been bitching about it since Feb and soon as I find a faster company I'm leaving you people

  • St9nee St9nyBoy (@St9nee) reported

    @Xplornet fix my internet **** say

  • BrookeRunions Brooke Runions ♉ (@BrookeRunions) reported

    @Xplornet This company is brutal! Every other week you guys are "working" on the tower. Fix the tower in Harrowsmith the first time properly and you idiots wouldn't have to go back 3 times a frigging month ! **** company

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    @Bill5250 @Xplornet I have done this! Supposed to be before the end of 2021... Until then, I have to deal with providers who don't actually care about keeping me as a customer.

  • stockyrds Stockyrds (@stockyrds) reported

    @Xplornet Yeah its still out and waiting for a call back from tech support

  • ItsAroz Aroz🍥 (@ItsAroz) reported

    Pt.2: im currently with @Xplornet where I am consistently only receiving 30kb/s when they are supposed to be giving 1mb/s, would really love to leave this terrible service asap, however when I look on the app for starlink it just says that its expected mid to late 2021, with no

  • medic969 Rob Good (@medic969) reported

    @Xplornet Thanks. That’s what I figured. Have you ever thought of an app that customers could go to see outages and estimated fix times? Kind of like what @FortisAlberta has for power issues?

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @Xplornet @EricssonNA Horrible service

  • stockyrds Stockyrds (@stockyrds) reported

    So its quite apparent that @Xplornet wasnt properly prepped to assimilate with cci. They didnt even give a heads up that they were migrating the 2 together. Day 4 without home service and 6 phone calls later and still nothing. Thzts the type of service rural people deal with!

  • lifewith3boyz DanaA (@lifewith3boyz) reported

    @Xplornet You have had ample opportunity to review our account. Xplornet was good when it was Netset. Now it sucks. Usually I shut off my wifi when I get home at night and my data with Telus works great! Would never recommend @Xplornet

  • thewilkster77 wilkster (@thewilkster77) reported

    @elonmusk Been waiting since Feb hope it's soon xplornet isn't usable anymore oversold the network please take my money lol I would rather it go to someone who is being innovative to make my life easier than the big 3 in canada who don't care about anything other than profit

Map Check Current Status