Xplornet Outage Map

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Xplornet is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Xplornet Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cambridge, ON 178
Mississauga, ON 165
Montréal, QC 159
Toronto, ON 100
Edmonton, AB 60
Ottawa, ON 53
Dartmouth, NS 34
Arkell, ON 31
Cobourg, ON 28
Shannonville, ON 28
Red Deer, AB 28
Ashton, ON 27
Calgary, AB 25
Spruce Grove, AB 23
Brampton, ON 21
Saskatoon, SK 19
Vancouver, BC 18
Rockwood, ON 18
Regina, SK 13
Shubenacadie, NS 9
Milton, ON 8
Burnaby, BC 7
Maple, ON 6
Surrey, BC 6
Redwater, AB 5
Georgetown, ON 5
Winnipeg, MB 4
Peterborough, ON 3
Zorra, ON 3
Halifax, NS 3

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Xplornet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Xplornet Issues Reports

Latest outage, problems and issue reports in social media:
  • Fast Jeff (@fastjeff) reported

    @Xplornet Anything to keep their mind off the fact that they probably pay a large amount for xplornet's internet service that barely works. Funny how most of these tweets have nothing to do with xplornet's service. I wonder why that would be. Hmm...

  • m3t4lw01f (@m3t4lw01f) reported

    @Xplornet It's kind of like using your network. Running in place and not really getting anywhere.

  • Tracy Merkley (@__Tracy2) reported

    @Xplornet October 15th we dropped from consistently having 20 mbps to 1.5 mbps. The implementation of this didn’t work!! I’m now trying to deal with your customer service but am being told that I meet what is minimally required by Xplornet 1.0 mbps, so there is nothing they can do.

  • m3t4lw01f (@m3t4lw01f) reported

    @Xplornet Might want to consider stopping in for confession at one of those local churches and confess how terrible your network is, and perhaps pray for help compete against Starlink.

  • Loricat (@VoosieVooters) reported

    @Xplornet Instead of little contests, maybe you should be concentrating on getting decent internet service to the people unfortunate enough to be your customers.

  • m3t4lw01f (@m3t4lw01f) reported

    @harrbca @Xplornet Vanscoy SK? It's been TERRIBLE. It's back to somewhat "normal" today, but still not great. Last night it was dropping out and taking 10-20 minutes to reconnect after reboots. Rest of the week it's been down more than up.

  • Jim (@Sumskillz) reported

    @doughoyes @Xplornet our suburban internet goes down at 12:20pm every day. Thens its intermittent for 45 minutes or so. Vendor thinks someone is broadcasting in the neighbourhood, running interference. They have not found the source since March.

  • Rob Gibson (@GibbyXXX69) reported

    @Execulink internet customers are your for the taking in Brant County. Since Xplornet bought Silo Wireless I’ve been down for times. Never had these many problems before this. No support what so ever. Come one out!!!

  • Nathan's Hell 👻🎃 (@erosfortones) reported

    Y'all, my internet speed with Xplornet is currently 130KBPS. Terrible internet provider

  • Rob Gibson (@GibbyXXX69) reported

    Hey @Xplornet when gives in Southern Ontario? Old Silo Wireless in Brant County customers have been down twice today. No one answers the support line!! No one even calls me back when I leave a message about the screw up with pre-authorized payments coming over from Silo.

  • Sharon Hoyes (@sharonhoyes) reported

    Hey @BrantCommunity since @Xplornet bought out Silo Wireless horrible. Internet always down. Taxpayer asking you to cancel any agreements or deals for expansion pre-aquisition.

  • Fast Jeff (@fastjeff) reported

    @Xplornet I should post my xplornet bills here, scare people away from xplornet. Decorate my post with some of the past tweets from other customers who agree that xplornet is a terrible isp.

  • Lee Ann Heffernan 🌛🌜🌙🔮💎🐱 (@LeeAnnIleneHeff) reported

    @Xplornet are you guys down? Haven’t had internet all day. Been restarting my router as well. I’m on 4G network in harrow Ontario

  • Overshield (@Overshields) reported

    @SpaceX can i have fast internet now 😢😢😢😢 xplornet customer here

  • ✨StarBuck_83✨ (@StarBuck_83) reported

    @m3t4lw01f @SpaceXStarlink @Xplornet They already had an automated message up...like they knew the service was going to be down for an extended period of time. But this plays into when they said they don't have the resources to fix or repair silo hardware

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