Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

Xplore users affected:

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• Joshua Eaton (约书亚伊顿) (@joshuahjeaton) reported 6 minutes ago from Gaspereau Mountain, Nova Scotia

  @cbraedley @nsgov @developns @Xplornet I'm not sure if you're familiar with the canopy system but it's a wireless system that is notoriously poor. If we were actually going to get fibre to the door I would be very happy. They ran fibre to the local Reserve but nobody else has it

• Sean Morrison (@SeanMor27198990) reported 6 minutes ago from Hampton, New Brunswick/Nouveau-Brunswick

  @SucksXplornet @Google Xplornet does actually have 5G Internet already but it’s not really that great 👍 and all they do is try to bypass all the @Google Service that you get with 4G and it messes with your Internet and you shouldn’t use the service at all and they use fake content from @Google

• Sean Morrison (@SeanMor27198990) reported 6 minutes ago from Hampton, New Brunswick/Nouveau-Brunswick

  @SucksXplornet I don’t think 🤔 💭 🧠 I ever spammed Xplornet besides doing the whole hashtags thing because I was thinking 🤔 💭 ahead of time and I knew ahead of time that it would be wrong to spam others on @Twitter but they are just using that as an excuse for being rude on @Twitter

• .Ashley.Alexis. (@xAshleyAlexiisx) reported 7 minutes ago from Trout Creek, Ontario

  @Xplornet been trying to email and call you guys for a week to become a new customer even after all the bad reviews I have read but you cant even answer the phone or reply so I guess il go elsewhere #xplornet

• Brett Petch (@brettjpetch) reported 11 minutes ago from Bradford West Gwillimbury, Ontario

  Thanks @Xplornet for your incredibly stable service… is what I would say if my internet wasn’t down right now #xplornet

• WayneO (@wogrodnick) reported 11 minutes ago from Grandview, Alberta

  @Xplornet the internet is down at Pigeon Lake. Working on getting it back?

• Sean Morrison (@SeanMor27198990) reported 11 minutes ago from Hampton, New Brunswick/Nouveau-Brunswick

  @SucksXplornet One of the main reasons why my parents have never had Xplornet even though most people in the province of New Brunswick Canada 🇨🇦 have Xplornet could simply be because I do a lot more research and if people used the Internet more often then they’d have to switch over to Bell

• Joshua Eaton (约书亚伊顿) (@joshuahjeaton) reported 11 minutes ago from Gaspereau Mountain, Nova Scotia

  @cbraedley @nsgov @developns @Xplornet Upon reading the article it is exactly as I expected. Because I already have the canopy system from Eastlink which is slow and completely unreliable I won't be getting anything for the foreseeable future

• Brad Duffy (@gbdmedia) reported 13 minutes ago from South Frontenac, Ontario

  @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

• Ryan M (@ryanmjjj) reported 15 minutes ago from Ottawa, Ontario

  @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

• Sean Morrison (@SeanMor27198990) reported 20 minutes ago from Hampton, New Brunswick/Nouveau-Brunswick

  @SucksXplornet You can cheat with Xplornet but you cannot cheat with Bell or Rogers but you can only cheat bell and Rogers with 5G Service unlike with Xplornet where I cheated then through algorithms

• Sean Morrison (@SeanMor27198990) reported 22 minutes ago from Hampton, New Brunswick/Nouveau-Brunswick

  @SucksXplornet If everyone in NB used the Internet more often and their weren’t any people going to school 🏫 like myself as an adult 🧑 then everyone would have to switch over to Bell 🔔 in order to cut back on the cost 💰 of Internet Service IT MIGHT BE WHY XPLORNET BLCOKED ME ON TWITTER

• Sean Morrison (@SeanMor27198990) reported 23 minutes ago from Hampton, New Brunswick/Nouveau-Brunswick

  @SucksXplornet Xplornet didn’t actually promise the 5G Service but they did promise faster speeds with the 5G Internet but they have also been accused of denying the fact that they use the 5G Service to throttle with people’s Internet Connection I see it all happen at Glen‘s House 🏡

• Sean Morrison (@SeanMor27198990) reported 24 minutes ago from Hampton, New Brunswick/Nouveau-Brunswick

  @SucksXplornet Xplornet really has no experience with 5G whatsoever and they’ll use the 5G Connection to bring you into a fake Internet Server that you cannot normally get with regular Internet and their service is too crappy and cheap and it doesn’t really provide any 5G Internet whatsoever

• 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported 24 minutes ago from Augusta, Ontario

  @GratisLoqui @Bell @EORN_CA I 100% agree. To @EORN_CA the problem has been solved and Xplornet was the solution in their eyes. Curious how many of the board members at EORN have that service. It’s not adequate. I have Joe 15 and currently getting 5 on a good day. 🤬

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