Xplore Outage Map
The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xplore users affected:
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 33 |
| Toronto, ON | 31 |
| Edmonton, AB | 19 |
| Halifax, NS | 17 |
| Calgary, AB | 13 |
| Rapide-Danseur, QC | 6 |
| Ottawa, ON | 5 |
| Gatineau, QC | 4 |
| Dieppe, NB | 4 |
| Winnipeg, MB | 4 |
| Grande Prairie, AB | 4 |
| Regina, SK | 4 |
| Brampton, ON | 3 |
| Kitchener, ON | 3 |
| Fredericton, NB | 3 |
| Pictou, NS | 3 |
| Milton, ON | 2 |
| Dartmouth, NS | 2 |
| Guelph, ON | 2 |
| Moncton, NB | 2 |
| Hamilton, ON | 2 |
| Flin Flon, MB | 2 |
| Bedford, NS | 1 |
| Edmundston, NB | 1 |
| Airdrie, AB | 1 |
| Provost, AB | 1 |
| Smithville, ON | 1 |
| Kamloops, BC | 1 |
| Vancouver, BC | 1 |
| Macklin, SK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
rahil
(@rahil65096366) reported
@Xplornet what’s with the **** services, I called yesterday for 1hour for them to tell me that there’s something wrong with the tower. he also stated “By tomorrow your wifi should be good” and here I am running almost 2 MBPS while paying 130$ for 50 MBPS. Do something about it.
-
Marion Greveling
(@luvlambs) reported
@Xplornet @sheepfarmbecca 6.70 Mbps download 1.78 Mbps upload Latency: 27 ms Server: Toronto Your Internet connection is slow. This is about as good as it gets here. Evenings and weekends are terrible.
-
Wanda Malone
(@MaloneOCSB) reported
@CheriDiNovo @Sflecce We can only get Xplornet. It’s horribly unreliable and slow. I’m teaching online and have two daughters remotely learning.
-
sheryl
(@sheryl71107825) reported
@Xplornet Just called support because the internet is down again and we are homeschooling on line. Was told that all they can see is the same report that has been up for 3 months about a tower they are working on. Said he couldnt do anything just try repowering. Glad i am now paying more!!
-
Lewis Bron
(@lewisbron) reported
@Xplornet I’m not ******* going to dm you because you just gonna say the same ****. “There is no problem with your internet”. Like stfu and fix it. Y’all should be scared of going out of business in the next few years
-
Justin Lystiuk
(@jpete2424) reported
@MobileSyrup My starlink service is incredible! Beats Bell and Xplornet by miles. I honestly can't believe Bibic made this outlandish claim
-
Nep
(@Nep03034037) reported
@Xplornet Firewall has literally nothing to do with internet wtf
-
Nep
(@Nep03034037) reported
@Xplornet Hey **** heads wanna stop taking pictures and fix ur garbage services?? No? K **** u guys
-
Craig Beckett
(@mrcraigbeckett) reported
@ThompsHeather We are lucky to have two services (even though the cost is more than what we pay to heat our house). Bell rural wireless home internet and xplornet. We moved to Bell as xplornet throttled their service at peak times.
-
Dina Jones
(@DinaJon60818043) reported
xplornet customers , I have satellite and had no service on 27th and today May 1 really bad. Integrated solution guy never showed or called, some ticked. I just upgraded too. Area< I hr north of Edmonton 40 min. east of Westlock .
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Nep
(@Nep03034037) reported
@Xplornet everyone that work there brain dead?? Cuz damn ur **** sucks
-
Rebecca Parker
(@sheepfarmbecca) reported
@Xplornet I would, but I would have to call every day, maybe even two or three times a day because the service is always this bad and your phone service is not much better.
-
Jesse Kosuth
(@JKosuth) reported
@Xplornet Until current customers actually get the guaranteed speeds they are paying MORE for and not receiving, I can’t recommend Xplornet. Many calls and have technicians out did not help.
-
Christine Walker
(@whatsupwalker) reported
@StarlinkPage when are you going to come to Mono? Sooner rather than later would be great as I can’t take much more of the poor internet that @Xplornet is providing.
-
Necrow
(@EJGames4) reported
@Xplornet I have called Multiple times and nothing ever changes. Yall say we have perfect signal but I had to go on my data to tweet this.