Xplore Outage Map
The map below depicts the most recent cities worldwide where Xplore users have reported problems and outages. If you are having an issue with Xplore, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xplore users affected:
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 31 |
| Winnipeg, MB | 13 |
| Nepean, ON | 1 |
| Fredericton, NB | 1 |
| Calgary, AB | 11 |
| Toronto county, ON | 3 |
| Edmonton, AB | 15 |
| Saskatoon, SK | 3 |
| Montréal, QC | 16 |
| Halifax, NS | 7 |
| Dartmouth, NS | 1 |
| Grande Prairie, AB | 8 |
| Ottawa, ON | 6 |
| Red Deer, AB | 2 |
| Pugwash, NS | 1 |
| Brant, ON | 1 |
| Moncton, NB | 3 |
| Orangeville, ON | 1 |
| Dieppe, NB | 3 |
| Annapolis Royal, NS | 1 |
| Vancouver, BC | 2 |
| Lucan Biddulph, ON | 1 |
| Burnaby, BC | 1 |
| Guelph, ON | 3 |
| Cambridge, ON | 2 |
| London, ON | 2 |
| Regina, SK | 1 |
| Longueuil, QC | 1 |
| Brampton, ON | 3 |
| Thurso, QC | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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- Julz - (@julzlajulzjulz) reportedOh for ****'s sake #Xplornet are you doing this bullshit on purpose???!!!!!
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🇺🇦 Mr Croft 🇺🇦 (@pcroft) reported@xplore_ca your brief 4 question survey doesn’t help. Your internet sucks! That isn’t an option. Tech support is no help and corp office is not calling about my case! Would I recommend you to a friend? That is a HARD NO!
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Bennett Hunter (I am Canadian Libertarian) (@Can_Libertarian) reported@macjbby @nationalpost I live stream in full HD with no problem. Typical speeds are around 200 - 300 Mbps down/15-25 Mbps up. I use to be stuck with Xplornet that advertised 10/1 as the best speeds for my area, yet rarely ever got more than 3 - 4 down/1 up. Starlink is on a completely different level,…
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Derek McLean (@dmclean82) reported@xplore_ca Hey thats great you have time to tweet about this stuff. Your customers would like their services to work. Filed a ccts complaint this afternoon.
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AtomicHydra (@atomic_hydra) reported@xplore_ca Why ******** do i need to wait until 1AM to get good internet this is dumb as ****.
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AtomicHydra (@atomic_hydra) reported@xplore_ca Bro worst internet in history of canadians. Id rather have bell or rogers with a CAP. #xplornethasthirdworldinternet
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Gerard Cooke (@GerardCooke8) reported@xplore_ca I have called tech support 50 times and they can’t fix the issue. It’s too many customers on the Pugwash Nova Scotia tower. You can’t fix my problem till you fix the tower. Most of the people in my area are switching over to star link. I will too this spring.
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Taylor (@mcleodtaylor1) reported@rich_sherri @Eastlink @Bell_Aliant My Dad had xplornet because that was all they could get in wentworth and it was expensive and terrible service!!😩
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James Fisher (@jamesfisher12) reported@xplore_ca Don’t worry I fixed the problem it’s ur company
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🇨🇦Dave Nussbaumer (@DaveNuss17) reported from Yorkton, Saskatchewan@OrenCairns Best thing I did 2 years ago….and I had the business package from Xplornet….and they had zero service skills!
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vahxo (@creeteaux) reported@xplore_ca hope you guys go up in flames. absolute dog **** internet. preying on rural communities and charging an absurd price for no more than 1.5mbps
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Systematic Hands (@MADmarky112) reported@xplore_ca **** xplore 160$ a month for 20mb/s with a 200 g limit is bull **** most of the time it won't work at all
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Trevor Gill (@gill_tv) reported@xplore_ca internet down again. Why do we not see outages on your twitter? Where do we look for these?
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Ryan (CRASH) Barton (@Crashola) reported@BrentStaeben My parents live in a dead spot for cell service, but have Xplornet and seems to work pretty well for them (and me when I visit)
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Devin Rabey (@Devin_Rabey) reported@moegaultier @xplore_ca To transmit from customer to customer......LOL....you must be unaware of how Sattelite Internet operates.
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