Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 31
Toronto, ON 29
Halifax, NS 19
Calgary, AB 14
Edmonton, AB 12
Rapide-Danseur, QC 7
Winnipeg, MB 5
Ottawa, ON 5
Dieppe, NB 4
Grande Prairie, AB 4
Orléans, ON 3
Gatineau, QC 3
Brampton, ON 3
Kitchener, ON 3
Fredericton, NB 3
Pictou, NS 3
Cambridge, ON 2
Mississauga, ON 2
Regina, SK 2
Milton, ON 2
Dartmouth, NS 2
Guelph, ON 2
Moncton, NB 2
Hamilton, ON 2
Steinbach, MB 1
Whitby, ON 1
North York, ON 1
Orangeville, ON 1
Westerose, AB 1
Chatham, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    Words cannot express how much it sucks that @WaveDirect1 couldn’t get a quality signal at my house. I was that close to being done with @Xplornet and their **** service forever. #xplornetsucks

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet your **** net is down again. Honestly it’s reaching the point where I’m just going to cancel because I’d rather have no internet then continue paying you $115 a month for internet that goes out every day, twice a day. #xplornetsucks

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet Called tech support and got the old, “Unplug your router...Oh that didn’t work? Then pay $120 for a service call, or add an extra $7.50 a month to you bill for the extended warranty, and then we’ll come fix the **** equipment we installed.”

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    11 hours later and my crappy @Xplornet internet is still out. Guess I better get ready for the next vigorous round of unplug your router/pay us more money and we’ll fix your service. Fun times. #xplornetsucks

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Sure would be nice if @Xplornet didn't suck ******* donkey *****. Still not connected. Third night in a row. I think I'll start being as reliable with my payments as they have been with the service.

  • kirchho jacks mom (@kirchho) reported

    @TKC_1233 @WaveDirect1 @Xplornet Well there are times my wifi is **** and I have wave direct! Almost every day our signal drops and if I had another option where I am I would look at switching

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @jsjlivestock Another fake apology from @Xplornet. Stop the LIES. Start being honest. Fix your issues, stop stealing from customers, and pray that Canadians forgive you for what you've done to them. #YourDaysAreNumbered

  • PensiTheSloth PensiTheSloth (@PensiTheSloth) reported

    @Xplornet Hard to believe that you still provide **** internet 💩💩

  • KloepferJesse jesse kloepfer (@KloepferJesse) reported

    @courtfarms @Xplornet Haven’t had one of those. Never had a bad day with #silo

  • lammy9661 Kevin Lamacraft (@lammy9661) reported

    @solar_chicken @drivermorr Not in a rush... at least I know with Xplornet to expect slow service at certain times of the day....🙄. Never been accused of being an early adopter!

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    Words cannot express how much it hurts me that @WaveDirect1 couldn’t get a quality signal at house. I was that close to being rid of @Xplornet and their **** service forever. #xplornetsucks.

  • 5ubv3r7 Subv3rt (@5ubv3r7) reported

    @Xplornet All that was available to me was "25 mbps" and i'd be lucky to get 6. For the same monthly cost i am getting 80-150 down 30-80 up with starlink

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet So, adding "constantly" to the list of words you lie about? I mean, "up to" and "unlimited" covers so much already. Avoid xplornet, they are a terrible ISP.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    My daughter just asked me "dad, what was it like growing up in the 80s?" So I told her there was no internet. Just like being an @Xplornet customer.

  • PiperYeen 💜 Piper ~ ショーナ (@PiperYeen) reported

    Xplornet is honestly the worst internet company in existence. I JUST paid to have my internet upgraded and low and behold - it’s cutting out and slow as **** today :) 🖕🏻🖕🏻🖕🏻

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