Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

Less
More

xplornet Hero Image

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 27
Montréal, QC 16
Edmonton, AB 13
Ottawa, ON 10
Halifax, NS 9
Calgary, AB 8
Winnipeg, MB 6
Caledonia, ON 6
Grande Prairie, AB 4
Mississauga, ON 4
Vancouver, BC 4
Kitchener, ON 4
Rapide-Danseur, QC 3
North York, ON 3
Regina, SK 3
Saint John, NB 2
Dieppe, NB 2
Saint-André-Avellin, QC 2
London, ON 2
Middle Sackville, NS 2
Cambridge, ON 2
Midland, ON 2
Olds, AB 2
Chatham, ON 2
Steinbach, MB 2
Brampton, ON 2
Gatineau, QC 2
Milton, ON 2
Orléans, ON 2
Creston, BC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet If a person doesn’t spend that much time on the Internet then they’ll get Xplornet Service if they live in New Brunswick Canada 🇨🇦 but since I’m on the Internet more often and are an adult 🧑 and has more free time in the world 🌎 that means I have to stick with Bell 🔔

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet Maybe they don’t want me providing them with better service and having companies like @Bell pay them the extra fees 💰 even though Bell would likely do that to Xplornet if Xplornet was willing to create better service because Bell has more power and owns a major tv 📺 station 🚉

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet If everyone in NB used the Internet more often and their weren’t any people going to school 🏫 like myself as an adult 🧑 then everyone would have to switch over to Bell 🔔 in order to cut back on the cost 💰 of Internet Service IT MIGHT BE WHY XPLORNET BLCOKED ME ON TWITTER

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet Xplornet really has no experience with 5G whatsoever and they’ll use the 5G Connection to bring you into a fake Internet Server that you cannot normally get with regular Internet and their service is too crappy and cheap and it doesn’t really provide any 5G Internet whatsoever

  • xAshleyAlexiisx .Ashley.Alexis. (@xAshleyAlexiisx) reported from Trout Creek, Ontario

    @Xplornet been trying to email and call you guys for a week to become a new customer even after all the bad reviews I have read but you cant even answer the phone or reply so I guess il go elsewhere #xplornet

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported from Zorra, Ontario

    @Xplornet your internet is trash I pay 150.00 per month for usually LESS that 1mbps... Just because I live in a rural area doesn't mean you should rob me! I absolutely can't wait until I no longer have to use your service.

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet I don’t think 🤔 💭 🧠 I ever spammed Xplornet besides doing the whole hashtags thing because I was thinking 🤔 💭 ahead of time and I knew ahead of time that it would be wrong to spam others on @Twitter but they are just using that as an excuse for being rude on @Twitter

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    Our new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.

  • wogrodnick WayneO (@wogrodnick) reported from Grandview, Alberta

    @Xplornet the internet is down at Pigeon Lake. Working on getting it back?

  • PiperYeen Piper 💫 (@PiperYeen) reported from West Perth, Ontario

    My internets been out since last night -_- fml xplornet sucks

  • kevindunbar666 Kevin Dunbar (@kevindunbar666) reported from Greater Madawaska, Ontario

    @Xplornet Is she a made up recommendation or is it just me getting shitty service.

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet @CRTCeng Xplornet is the worst Internet in Canada 🇨🇦 while Bell has the best Internet in Canada 🇨🇦 and they are both rural Internet Providers

  • PiperYeen Piper 💫 (@PiperYeen) reported from West Perth, Ontario

    @KellerHusky @Xplornet needs to get their **** together, this happened last week also.

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet Xplornet didn’t actually promise the 5G Service but they did promise faster speeds with the 5G Internet but they have also been accused of denying the fact that they use the 5G Service to throttle with people’s Internet Connection I see it all happen at Glen‘s House 🏡

  • lmasse729 Lindsay Masse (@lmasse729) reported from Macdonald, Manitoba

    @coreymyersphoto @winklercoop @Xplornet Heard lots of guys complaining about Xplornet, I use and know a few that have switched to Visp and like it. No help on installers tho

Map Check Current Status