Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

Xplore users affected:

Report a Problem

Check Current Status

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• Nicole Young (@NicoleYoung011) reported 4 minutes ago

  @Xplornet internet has been out since at least 430pm today. Try and call customer support and they are experiencing higher than normal call volume and your call can't be completed. What is going on?

• LuciusBlackwood (@BlackwoodLucius) reported 6 minutes ago

  @MobileSyrup I'm excited to be signing up for starlink. I pray to various gods every night that it will work out and I can make that long dreamt of call to cancel Xplornet's ***.

• Dawson Lamoureux (@DawsonLamoureux) reported 9 minutes ago

  Man I knew Xplornet was bad but having internet go out across an entire country? Yall are wild lmao

• Jay (@jaycanjay) reported 11 minutes ago

  @Slothii @Xplornet Same here. They are going to lose so many customers the moment starlink is available due to their terrible service. Have already signed up and waiting.

• Jordan Haight (@aJustPHaight) reported 13 minutes ago

  @Xplornet How about you fix the internet outage and let us know whats going on instead of posting bs.

• Fernando Duque (@TheDuqueUK) reported 14 minutes ago from Prince Edward County, Ontario

  @Xplornet service is down in Ontario and Quebec.......customers waiting to hear ANYTHING from @xplornet customer service

• Jason Dempsey (@Leopardgunner22) reported 15 minutes ago

  @Xplornet Are you going to tell your customers what's going on with the current outage?

• Jason Dempsey (@Leopardgunner22) reported 16 minutes ago

  @Xplornet Are you going to tell your customers what's going on with the current outage and when it will be fixed? #Xplornetdownagain

• dave jupp (@hullcitydave) reported 17 minutes ago

  Hey Xplornet 6pm here in Simcoe County and your service is down AGAIN!! #ruralinternethelp #xplornet

• Jeff Hitchcock (@Jeff_Hitchcock) reported 20 minutes ago

  You're offline with xplornet and your service is...

• Billy Pickles (@BillyPickles6) reported 21 minutes ago

  @Xplornet internet has been down in Wellington area since 4:00pm. See online more people in the same boat. No information on social media platforms /website in regards to the outage. Tried calling but call volume is so high automated system hangs up on me. @Xplornet any updates?

• Isabh352 (@isabh352) reported 25 minutes ago

  @Xplornet @CTVNews @globalnews any media can pick up this outage? This is a company being given millions in federal grants (our tax dollars) and yet Over an hour and no statement. Also how were all waiting for starlink. #xplornetsucks #xplornetoutagemarch4free

• Matrixxxツ (@SmevyBean) reported 25 minutes ago

  @Xplornet Hello? May I ask where the Xplornet Support twitter went??

• Dawson Lamoureux (@DawsonLamoureux) reported 27 minutes ago

  @s_rich27 @Xplornet Make that nationwide lmao. Currently wondering if this is an intentional down or if somebody ****** the dog at hq lmao

• ShelterFromRain (@ShelterFromRain) reported 27 minutes ago

  @Xplornet He picks up litter, that’s amazing! Could you give an update to your downed service like he picks up trash?

Check Current Status