Xplore Outage Map
The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xplore users affected:
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Montréal, QC | 238 |
Toronto, ON | 84 |
Brampton, ON | 60 |
Ottawa, ON | 52 |
Calgary, AB | 49 |
Charlottetown, PE | 35 |
Sussex, NB | 34 |
Halifax, NS | 32 |
Hampton, NB | 27 |
Edmonton, AB | 26 |
Saskatoon, SK | 23 |
Québec, QC | 22 |
Steinbach, MB | 21 |
Kitchener, ON | 17 |
Dartmouth, NS | 15 |
Spruce Grove, AB | 12 |
Mississauga, ON | 12 |
Gatineau, QC | 11 |
Moncton, NB | 11 |
Fredericton, NB | 9 |
Barrie, ON | 9 |
Regina, SK | 9 |
Laval, QC | 9 |
London, ON | 7 |
Sherwood Park, AB | 6 |
North York, ON | 6 |
Waterloo, ON | 6 |
Brantford, ON | 6 |
Red Deer, AB | 6 |
Saint John, NB | 5 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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nicole brown (@nicoleb1978) reported from King, Ontario
@xplore_ca service is down again..... last 2 hrs.... bradford tower!
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AtomicHydra (@atomic_hydra) reported
@xplore_ca Still the worst isp In Canada hands down. yall get awal with highway robbery
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Brent Hicks (@simonthedog924) reported
@xplore_ca why is the service so terrible all of a sudden????
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Spenser Hamilton (@OtherSpenny) reported
@JonnyBowhunter I get junk mail from Bell and Rogers in the mailbox constantly for wireless internet, they’ve both came out and did the same ‘sorry no signal’ routine. My wife has a Roger’s cellphone and I have a Bell cellphone and both get better signal than our current Xplornet internet.
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Brandon Murphy (@brandonmurph10) reported
@xplore_ca . Absolute embarrassment. How do you take money from ppl that you can't provide the service too? Every excuse in the book yet nothing changes. Keep taking that money you thiefs #scam
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Onkwehonwe Organics (@OnkwehonweHerbs) reported
@xplore_ca Been dealing with an issue since November. I had 3 routers & 3 accounts. Went down to 2 accounts w new equipment. Now my new equipment doesn’t work & my account was cancelled. Tech sup is as confused as I am. It’s Friday, I have no internet probably all weekend. Great!
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Derek McLean (@dmclean82) reported
@xplore_ca so far a 24 hour service outage in my area. No notifications from xplore as to why, or how long. Just wasting space talking about electric cars. For anyone else tired of this company please file a complaint with ccts and maybe better business bureau.
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🇨🇦Dave Nussbaumer (@DaveNuss17) reported from Yorkton, Saskatchewan
@OrenCairns Best thing I did 2 years ago….and I had the business package from Xplornet….and they had zero service skills!
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Nichole Neubauer (@N_Neubauer) reported
Help! Using Arlo camera system at farm 45 min away near SK border to monitor cow feed and H2O.Sasktel installed a new tower. Telus Smart Hub bounces between Telus and Sasktel tower. Result: deactivation of hub. Xplornet is full Starlink is $ (already have at home) options?
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Georgia, yr comics teacher (@voiceshapes) reported
Anyone have Xplornet & can’t get consistent service with a 3rd party router? Really want to keep using what I have but my access keeps cutting, like a few times a day - the router says it’s the modem & the modem says it’s the router 😭 Both support services can’t figure it out
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Shannon Bileski☈ (@shannbil) reported
@annoyed_wpg @xplore_ca Google the CA Manitoba lawsuit. Wish I hadn't thrown away all my records of how ****** the service was before switching to Starlink. Oy!
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James Fisher (@jamesfisher12) reported
@xplore_ca Don’t worry I fixed the problem it’s ur company
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Ryan Morey (@RyanMor83438655) reported
@xplore_ca internet down Minburn tower 2 days ago most of the day, yesterday most of the day and this morning still. Asking what others have … where do you post outages so we know what is happening?
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Brandon Murphy (@brandonmurph10) reported
. @xplore_ca you are an absolute joke. I would fold up that business and never say I was associated with them if I had any relationship with these scammers
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☘️Seán Caomhánach ☘️ (@kavs86) reported
@voiceshapes I use Xplornet because Bell up here is slower than dial up. Still use the modem that came with it and have no issues