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Xplore

Xplore Outage Map

The map below depicts the most recent cities worldwide where Xplore users have reported problems and outages. If you are having an issue with Xplore, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edmonton, AB 30
Montréal, QC 25
Calgary, AB 37
Dieppe, NB 1
Toronto, ON 56
Toronto county, ON 9
Mississauga, ON 5
Milton, ON 2
North York, ON 1
Winnipeg, MB 13
Scarborough, ON 3
Brantford, ON 3
Vancouver, BC 12
Flin Flon, MB 3
Ottawa, ON 9
Kitchener, ON 1
Bradford West Gwillimbury, ON 1
Cambridge, ON 1
Grande Prairie, AB 5
Sedgewick, AB 1
Acheson, AB 1
Regina, SK 3
Saskatoon, SK 4
Blackfalds, AB 1
Glenboro, MB 1
Halifax, NS 11
Fort Saskatchewan, AB 1
Dartmouth, NS 2
Saint John, NB 1
Halifax County, NS 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • VoosieVooters
    Lomaxcat (@VoosieVooters) reported

    @RCLranger @stan_sdcollins I'll have to call Bell again and see if we can get a signal. They haven't been in our area before, and Rogers didn't work for us, so we've been stuck with Xplornet.

  • Syd_Vakarian
    Syd_Vakarian (@Syd_Vakarian) reported

    @xplore_ca wow, you charge $75 for someone to come to my house to test and see if I can get service. and if I can't, then I have to pay the $75, but if there's service available at my house I don't have to pay the $75 for the test. what in the hell is that? Gross.

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    Does anyone know if Xplore Mobile has improved from the Xplornet days or are they still a criminal enterprise that lies about everything? I'd tag them but one account is protected and the other has me blocked. I presume because they got tired of me calling them on their ****.

  • atomic_hydra
    AtomicHydra (@atomic_hydra) reported

    @xplore_ca Why ******** do i need to wait until 1AM to get good internet this is dumb as ****.

  • SirFrancisBac20
    SirFrancis Bacon (@SirFrancisBac20) reported

    @xplore_ca Pull it down

  • FrankReardon1
    𝔣𝓇𝓪𝐧ｋ ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported

    @Maqaiti I wonder if there are issues when it rains like Xplornet have all the time?

  • atomic_hydra
    AtomicHydra (@atomic_hydra) reported

    @xplore_ca Its actually IMPOSSIBLE to meet any deadlines with this quality. Moving is not an option. This is not my problem. Its pretty sad when employees admit the over-crowed panels that customers are on.

  • ShazelFable
    Beverly | 📌Commissions open in pin!!📌 (@ShazelFable) reported

    My internet has been on and off since yesterday. Xplornet internet freakin sucks DX

  • simonthedog924
    Brent Hicks (@simonthedog924) reported

    @xplore_ca why is the service so terrible all of a sudden????

  • atomic_hydra
    AtomicHydra (@atomic_hydra) reported

    @xplore_ca Bro worst internet in history of canadians. Id rather have bell or rogers with a CAP. #xplornethasthirdworldinternet

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    Dear #CRTC Journo's, Words (and people) are coming to me asking if I know anything about Xplornet ending their service in Nunavut (this is what they are being told). Any info? CC: @thewirereport @CarttCa

  • BJMMURPHY1
    BJMMURPHY 🇨🇦 (@BJMMURPHY1) reported

    Rural internet provider in Northumberland county @PLawrenceMP is dreadful. Xplornet is our only option. Typical upload speed is .2. Yes point 2. For anyone working from home that’s useless. When will we have access to good reliable reasonably priced high speed internet service?

  • moegaultier
    Moe G (@moegaultier) reported

    @xplore_ca Yeah right, and using rabbit ears and pots and pan to transmit from customer to customer…

  • fagstein
    Steve Faguy (@fagstein) reported

    Having Videotron expand to Manitoba covers up for the government's failure in the Bell/MTS deal to maintain a fourth wireless provider in that province. Bell sold some MTS customers and spectrum to Xplornet, but Xplornet Mobile shut down last year.

  • BrettRace
    Brett Petracek (@BrettRace) reported

    @LyttonW90219 @Martyupnorth_2 The satellite xplornet was migraine inducing. Their tower service is much better, but i don't think they offer above 50mbps yet. If they don't offer faster speeds/higher bandwidth soon I might be going to starlink.

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