Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

Xplore users affected:

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• Sean Morrison (@SeanMor27198990) reported a minute ago from Hampton, New Brunswick/Nouveau-Brunswick

  @SucksXplornet @Google Xplornet does actually have 5G Internet already but it’s not really that great 👍 and all they do is try to bypass all the @Google Service that you get with 4G and it messes with your Internet and you shouldn’t use the service at all and they use fake content from @Google

• Sean Morrison (@SeanMor27198990) reported a minute ago from Hampton, New Brunswick/Nouveau-Brunswick

  @SucksXplornet One of the main reasons why my parents have never had Xplornet even though most people in the province of New Brunswick Canada 🇨🇦 have Xplornet could simply be because I do a lot more research and if people used the Internet more often then they’d have to switch over to Bell

• Kevin Dunbar (@kevindunbar666) reported 3 minutes ago from Greater Madawaska, Ontario

  @Xplornet Is she a made up recommendation or is it just me getting shitty service.

• Ryan M (@ryanmjjj) reported 3 minutes ago from Ottawa, Ontario

  @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

• Sean Morrison (@SeanMor27198990) reported 3 minutes ago from Hampton, New Brunswick/Nouveau-Brunswick

  @SucksXplornet Xplornet really has no experience with 5G whatsoever and they’ll use the 5G Connection to bring you into a fake Internet Server that you cannot normally get with regular Internet and their service is too crappy and cheap and it doesn’t really provide any 5G Internet whatsoever

• Lindsay Masse (@lmasse729) reported 5 minutes ago from Macdonald, Manitoba

  @coreymyersphoto @winklercoop @Xplornet Heard lots of guys complaining about Xplornet, I use and know a few that have switched to Visp and like it. No help on installers tho

• Sean Morrison (@SeanMor27198990) reported 10 minutes ago from Hampton, New Brunswick/Nouveau-Brunswick

  @SucksXplornet @CRTCeng Xplornet is the worst Internet in Canada 🇨🇦 while Bell has the best Internet in Canada 🇨🇦 and they are both rural Internet Providers

• Sean Morrison (@SeanMor27198990) reported 11 minutes ago from Hampton, New Brunswick/Nouveau-Brunswick

  @SucksXplornet @cbcmarketplace @CanadianPM @Bill_Morneau @JustinTrudeau @CCTS_CPRST @Canada @Bell Maybe the government of Canada 🇨🇦 wanted me to use Bell instead of Xplornet so I could get better Internet Service because they realize that I’m gonna he spending a lot more time on it compared to the majority of people in Canada 🇨🇦 who spend like only a few hours on it

• Aaron W (@Teirersias) reported 13 minutes ago from Iqaluit, Nunavut

  @Alethea_Aggiuq @sijjakkut They've never been huge but to their credit Nwtel, Bell and even Xplornet have all rebated us over the years. It's never been huge but on occasion it has been a couple hundred bucks or more depending on the severity of the complaint. Patience and persistence is usually needed.

• Sean Morrison (@SeanMor27198990) reported 13 minutes ago from Hampton, New Brunswick/Nouveau-Brunswick

  @SucksXplornet If I ever do get mail from Xplornet it’s likely something very suspicious 😒 but then I just have to not tell anyone so I don’t lose my iPhone 📱 and let my parents deal with and take care of their own issues just like I take care of mine

• Sean Morrison (@SeanMor27198990) reported 14 minutes ago from Hampton, New Brunswick/Nouveau-Brunswick

  @SucksXplornet Maybe they don’t want me providing them with better service and having companies like @Bell pay them the extra fees 💰 even though Bell would likely do that to Xplornet if Xplornet was willing to create better service because Bell has more power and owns a major tv 📺 station 🚉

• Sean Morrison (@SeanMor27198990) reported 18 minutes ago from Hampton, New Brunswick/Nouveau-Brunswick

  @SucksXplornet Xplornet might actually be the worst Internet Provider in Canada 🇨🇦 according to surveys done by @Google

• Sean Morrison (@SeanMor27198990) reported 18 minutes ago from Hampton, New Brunswick/Nouveau-Brunswick

  @SucksXplornet If everyone in NB used the Internet more often and their weren’t any people going to school 🏫 like myself as an adult 🧑 then everyone would have to switch over to Bell 🔔 in order to cut back on the cost 💰 of Internet Service IT MIGHT BE WHY XPLORNET BLCOKED ME ON TWITTER

• Marci Girling McPeak (@mingo59) reported 18 minutes ago from Calgary, Alberta

  @ilonagrace_ @Xplornet same for us, no signal at all! ... don’t bother to phone to complain, as they just don’t bother to answer!

• Piper 💫 (@PiperYeen) reported 19 minutes ago from West Perth, Ontario

  @KellerHusky @Xplornet needs to get their **** together, this happened last week also.

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