Xplornet Outage Map

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Xplornet is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Xplornet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Xplornet Issues Reports

Latest outage, problems and issue reports in social media:
  • tammy clough (@tammyclough2) reported

    @Xplornet @rxbynsimxn Bullshit your sorry if u were u would actually do something other than constant lame apologies. Perhaps its time fora class action suit against you. There certainly seems to be enough of us dissatisfied with your slow service while we pay for high speed.

  • GlowingBeauty (@GlowingBeauty01) reported

    @JNich04 @xplornetretweet @Xplornet We deal with the same thing here! Never anywhere near the speeds they promise. Every month we have overages on our cell bills because we don’t have a reliable connection. My job is online & suffers terribly because of it.

  • Catriona (@Pufferaground) reported

    @freizzerr @xplornetretweet @Xplornet @ChibiLenne @Bill_Morneau @ISED_CA Phone them every time it happens; each time you report an issue they knock $5 or $10 off your bill. By the end of a normal Xplornet month you may be making a profit 😉

  • x - Mark (@LoStJames204) reported

    @Xplornet your service sucks! I’m paying a premium for fast internet and you can’t stream for more than 5 seconds at a time on a clear day without it cutting out.

  • tammy clough (@tammyclough2) reported

    @Xplornet @TheSeanCooley @myxplorsupport Change your advertising. You are not high speed. A 2 min 12 second video takes me over 8 min if I can watch it at all. You guys suck! Stop overloading your effing towers! We are not getting what we are paying for. Time for another crtc complaint.

  • Sean Charles (@CanadianChamus) reported

    @FervorCoulee @Xplornet Bell Canada is able to service us now!

  • Sean Charles (@CanadianChamus) reported

    @FervorCoulee @Xplornet We had the honor of being able to cancel them the other day!!!! #byexplornet

  • MetalMatt Hinch (@KingdomofNoise) reported

    @CaseyWolfgang17 Sounds like my week. Bullshit customer service from Rogers, Xplornet, and Leon's. Dicking me over on a new phone, shitty service, and the WRONG ******* COUCH FOR ALMOST A MONTH. I need a permanent vacation.

  • Donald Teplyske 🇨🇦 🌈🐱🎧💿 (@FervorCoulee) reported

    For all the complaining we do about wonky internet service, I have to give props to @Xplornet who provide excellent high speed service to rural Canadians. Strong, consistent signal...until you try to use the freakin' thing!

  • Jared Thebeau (@JaredThebeau) reported

    @Xplornet we support 25 mgps 😎😎😎 *10 hours for 200mb update*

  • Jamie Duong (@cpbreton) reported

    @Xplornet I'm an existing Satellite internet customer and was wondering how I can find out if your LTE service is available in my area.

  • Adam 'Markiplier' Ellen (@LeperMessiah56) reported

    Xplornet is the absolute WORST isp around

  • gorg (@gorgry) reported

    @StevenX_DFA Actually my other favorite xplornet thing is that I've tried to cancel twice now and they still haven't called to pick up the modem that I'm sure they will try to charge me for.

  • JeffreyGKarran (@g_karran) reported from North Grenville, Ontario

    So I call @Xplornet for an upgrade as they have LTE now in my area.They send a dude a week later.Upgrade done..so I think. System fails right away. 3 hours on phone with tech support. Awaiting another appt..looks like another week. Upgrade during NHL playoffs was a bad idea.

  • HeyXplornet (@HeyXplornet) reported

    Good news, we have contacted @CCI_Wireless and are scheduled for an install. Can't wait to have the privilege to call @Xplornet and @XplornetSupport to cancel services with them. #HappyDay

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