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Xplore

Xplore Outage Map

The map below depicts the most recent cities worldwide where Xplore users have reported problems and outages. If you are having an issue with Xplore, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edmonton, AB 31
Montréal, QC 27
Calgary, AB 32
Toronto, ON 54
Kitchener, ON 1
Ottawa, ON 8
Toronto county, ON 7
Bradford West Gwillimbury, ON 1
Cambridge, ON 2
Mississauga, ON 4
Grande Prairie, AB 6
Sedgewick, AB 1
Acheson, AB 1
Regina, SK 4
Vancouver, BC 13
Winnipeg, MB 13
Saskatoon, SK 5
Blackfalds, AB 1
Scarborough, ON 2
Flin Flon, MB 2
Glenboro, MB 1
Halifax, NS 13
Fort Saskatchewan, AB 1
Dartmouth, NS 2
Saint John, NB 1
Halifax County, NS 1
Amaranth, ON 1
Brantford, ON 2
Brant, ON 4
Port Hope, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • julzlajulzjulz
    - Julz - (@julzlajulzjulz) reported

    Oh for ****'s sake #Xplornet are you doing this bullshit on purpose???!!!!!

  • BJMMURPHY1
    BJMMURPHY 🇨🇦 (@BJMMURPHY1) reported

    Rural internet provider in Northumberland county @PLawrenceMP is dreadful. Xplornet is our only option. Typical upload speed is .2. Yes point 2. For anyone working from home that’s useless. When will we have access to good reliable reasonably priced high speed internet service?

  • Tybernicus17
    Tybernicus (@Tybernicus17) reported

    @BezirganMocha /2 I can't get internet other than Starlink. Even cell signal is limited to 2 bar LTE at best and often degrades to 3G. At another property in '98 promised DSL in 6 months by Bell. Today, only Xplornet satellite (which is **** and very expensive) or Starlink.

  • CJH39493411
    CJH (@CJH39493411) reported

    @xplore_ca Don’t care at all about your wishes, just provide the service we pay for, it’d be a Christmas miracle!

  • Blu_Butterfly8
    Lin R (@Blu_Butterfly8) reported

    @GSmokesweed1 I'm using my tablet while away and that limits me a lot and Xplornet (for North Quebec) sucks...

  • GerardCooke8
    Gerard Cooke (@GerardCooke8) reported

    @xplore_ca You don’t need my account information to tell me if an upgrade is planned for the Pugwash, Nova Scotia tower and if so when. You have my name that will show I am a customer of xplore.

  • 2Bfrankpat
    Frank Patterson (@2Bfrankpat) reported

    @xplornet I can’t be the only one having trouble tonight.... cmon man

  • FrankReardon1
    𝔣𝓇𝓪𝐧ｋ ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported

    @Maqaiti I wonder if there are issues when it rains like Xplornet have all the time?

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    Does anyone know if Xplore Mobile has improved from the Xplornet days or are they still a criminal enterprise that lies about everything? I'd tag them but one account is protected and the other has me blocked. I presume because they got tired of me calling them on their ****.

  • jcnc60
    Joyda Crawford (@jcnc60) reported

    @xplore_ca The last few days our speeds have been between .5 and 1 not much works at that speed and in April they are increasing rates because we get such amazing service NOT

  • Devin_Rabey
    Devin Rabey (@Devin_Rabey) reported

    @moegaultier @xplore_ca To transmit from customer to customer......LOL....you must be unaware of how Sattelite Internet operates.

  • zotfot
    Arpad Hild (@zotfot) reported

    @Penny36274714 @reaIDonaIdTru_ Well I had xplornet and was paying $140 for 300 GB but I switched to landline internet with telus and now I pay $70 a month with a home phone and get unlimited data and much better service now too

  • cattlemen1979
    @cattlemen (@cattlemen1979) reported

    @xplore_ca It’s awful internet Was told if it was slow in the evening that’s just how it is the network is too busy like wtf

  • BigwifiCa
    Bigwifi.ca (@BigwifiCa) reported

    Tofield** Telus service tonight 1-5 am Telus is working on their router in Tofield over night and they expect brief outages on all services . This may effect Xplornet, Telus , Big Wifi , and Eastlink.

  • ThoughtsofT92
    T (@ThoughtsofT92) reported

    @xplore_ca Is there currently an outage in the Lac Ste Anne County area since the big windstorm last night?? My Internet services are down even after restarting my system a few times

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