Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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xplornet Hero Image

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 33
Montréal, QC 17
Edmonton, AB 12
Halifax, NS 12
Calgary, AB 9
Ottawa, ON 7
Winnipeg, MB 6
Caledonia, ON 6
Kitchener, ON 5
Vancouver, BC 4
Brampton, ON 4
Grande Prairie, AB 4
North York, ON 3
Mississauga, ON 3
Regina, SK 3
Middle Sackville, NS 2
Cambridge, ON 2
Midland, ON 2
Olds, AB 2
Chatham, ON 2
Steinbach, MB 2
Dartmouth, NS 2
Gatineau, QC 2
Moncton, NB 2
Saint John, NB 2
Milton, ON 2
Rapide-Danseur, QC 2
Orléans, ON 2
Guelph, ON 2
Stratford, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • LNahuliak Larissa Nahuliak (@LNahuliak) reported

    @Xplornet a movie that should have taken less than 2 hours to watch has now taken us over 3. And we are not finished yet. Your service is horrible and your call line is a 45 minute wait. This is 2020, I expect better and pay for something I do not even get to use.

  • DatVonGuy Von (@DatVonGuy) reported

    Just found out @CCI_Wireless was bought by @Xplornet, so that explains the shitty service suddenly happening.

  • Paulywoggsvoice Paul Adamson (@Paulywoggsvoice) reported

    @Xplornet Yes, just look at all the awesome things you can do when your Internet service is awful. Gardening, baking bread... you name it!

  • lewisbron Lewis (@lewisbron) reported

    It’s embarrassing how **** your internet is @Xplornet

  • JessicaHolmes03 Jessica Holmes (@JessicaHolmes03) reported

    @Xplornet I have been on the phone with you for over an hour everyday since the internet has been “restored” and still, no resolution. I have to wonder what you think my time is worth? 6 additional hours and counting and yet no action!

  • buddydog09 JWG (@buddydog09) reported

    @Xplornet Same old lame line with the same old slow connection.

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet At least @elonmusk doesn’t **** with his customers like 👍 Xplornet does but he respects ✊ my ideas 💡 on @Twitter

  • bernie_mason Bernadette Mason (@bernie_mason) reported

    @Xplornet 1/4 Xplornet service today maybe 3 hours on the phone with your service reps 4 hours resolution zero worst customer service I have ever seen.

  • Xenhas Xenhas (@Xenhas) reported

    @GreatRootBear The starlink satellites got in the LOS of xplornet and cut the signal LOL

  • CowInverted InvertedCow (@CowInverted) reported

    Once again that "Highspeed" "Quality" Internet provided by @Xplornet right on time at 530 pm like clockwork that whole 500 Kps! Nothing like trying to make money online when you cannot even stay connected. Thanks for that awesome service Xplornet @SucksXplornet

  • BCrowston Bryan Crowston (@BCrowston) reported

    @Max_Shields You must also be an Xplornet customer.

  • DatVonGuy Von (@DatVonGuy) reported

    @lewisbron @CCI_Wireless @Xplornet Lol I don’t know. Service was ok before. Just went for ****. Then I found out about the business acquisition.

  • lewisbron Lewis (@lewisbron) reported

    @DatVonGuy @CCI_Wireless @Xplornet Is that what made my internet just instantly stop rn or what’s going on down there lmao

  • Johnnygaloshes1 Johnnygaloshes (@Johnnygaloshes1) reported

    @Xplornet internet is very intermittent today all day and is very bad tonight in Grand Falls nb

  • LNahuliak Larissa Nahuliak (@LNahuliak) reported

    @Xplornet the year is 2020, the technology that exists in this era should allow for better service than what we currently receive. This is absolutely ridiculous, frustrating and how are my children to remote learn with this horrible internet.

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