Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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xplornet Hero Image

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 266
Toronto, ON 105
Brampton, ON 71
Calgary, AB 63
Ottawa, ON 59
Sussex, NB 45
Charlottetown, PE 38
Halifax, NS 38
Hampton, NB 28
Edmonton, AB 26
Québec, QC 25
Mississauga, ON 20
Kitchener, ON 16
Saskatoon, SK 13
Moncton, NB 12
Regina, SK 11
Dartmouth, NS 11
Spruce Grove, AB 11
Monteagle, NB 11
Winnipeg, MB 11
Gatineau, QC 10
Barrie, ON 9
London, ON 8
Brantford, ON 8
Steinbach, MB 8
Guelph, ON 8
Laval, QC 7
Red Deer, AB 7
Fredericton, NB 7
Sherwood Park, AB 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @brettjpetch @Xplornet Just trying to help a fellow Xplornet victim! Mine is actually working not terrible tonight (miracle of miracles) so I'm going to attempt a race in iRacing. Here's hoping my ping stays put.

  • VernFaulkner Vern Faulkner (@VernFaulkner) reported

    Xplor ... net ... is ridiculously slow tonight. Even for @Xplornet - standards. (Which are admittedly low and slow.) 10 minutes, eight retries, still 10 per cent of a 100 mb file downloaded.

  • brettjpetch Brett Petch (@brettjpetch) reported from Innisfil, Ontario

    @Xplornet Fix 👏 your 👏keswik 👏/ East 👏Gwillumbury👏tower 👏— it’s down again.

  • jmaddenvc14 Josh Madden (@jmaddenvc14) reported

    @BaldurBarons @explornet Wow that's brutal. Before we bought the house and moved to Morinville we were out in a hamlet and the options were xplornet and a company called mcsnet. Went with mcsnet and it actually wasn't too bad. Usually around 10mbps. Hope you get starlink soon bud 👍

  • gilgrimes Gil Grimes (@gilgrimes) reported

    @Xplornet @GavinDawn Believe me if I had any other option where I am I would give it a chance. It could not be any worse than your service has been. Where is @SpaceX and their service? I am switching as soon as they are available

  • Ram_mcdougle Ramu_mcdougle (@Ram_mcdougle) reported

    @SpaceX OMG I really hope I can get it soon. I've been dealing with Xplornet's 155$ a month with a 80GB Download limit with below 200KBs download speed. I am so ready for Starlink to be the one to help me with my Online schooling!

  • retroflya retroflier (@retroflya) reported

    Upload speed now 32kbps, what ********, @Xplornet!

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet "If you're a rural customer on xplornet, please drive to the nearest free wifi as our service won't be able to load said website." #cancelxplornet

  • SteveVanCry Steve Van Cryenest (@SteveVanCry) reported

    @Xplornet and it is down again!!!! 4 hrs. yesterday!!! Let's see how long today?

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet Read how terrible internet provider Xplornet directed by sleazy CEO "helps" rural Canadians "access what matters" and keep their business running on government handouts and a de facto monopoly.

  • mjcboutin MJC (@mjcboutin) reported

    @Xplornet Forget the tablet. Instead, improve the quality of your service.

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet u lie and steal from them. **** it, why not take their dog too.

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    Just wanted to play games with my friends tonight and escape the bullshit that is reality but once again @Xplornet has failed to provide any usable service.

  • Bjornqc Bjorn Christianson (@Bjornqc) reported

    .@Xplornet No internet for last 48 hours. Are you going to fix the problem at the Southport tower some day soon?

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    "Something went wrong." - Every smart device in this @Xplornet customer's home. Thanks for nothing you pathetic excuse for an ISP. Can't wait to do to you what I did to that cheating girlfriend and dump your useless ***.

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