Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 35
Montréal, QC 22
Edmonton, AB 12
Halifax, NS 12
Calgary, AB 10
Caledonia, ON 6
Kitchener, ON 6
Ottawa, ON 6
Winnipeg, MB 5
Grande Prairie, AB 5
Brampton, ON 4
Mississauga, ON 3
Regina, SK 3
Vancouver, BC 3
Chatham, ON 2
North York, ON 2
Steinbach, MB 2
Dartmouth, NS 2
Gatineau, QC 2
Moncton, NB 2
Saint John, NB 2
Milton, ON 2
Rapide-Danseur, QC 2
Orléans, ON 2
Guelph, ON 2
Olds, AB 1
Brandon, MB 1
West Kelowna, BC 1
Surrey, BC 1
Newmarket, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • thepooppack mas (@thepooppack) reported

    after years of horrible reviews that continue to grow to this day, how can you still look at yourself and call your company the best rural internet service in canada @Xplornet you have consistently provided canada with the worst internet speeds of all time and continue to do so.

  • anne_corri Corri-Anne Chiles (@anne_corri) reported

    @XplornetES @Xplornet I definitely don't feel better that you exist! Get my damn internet working. Stop playing with the coyotes and get your **** together. Day 2 of no internet!

  • HoneycutRa Robb (@HoneycutRa) reported

    @chalackd @Xplornet Don't get me started on cell service around my area!😬😬

  • EeveeKyoryu Eevee_Kyoryu (@EeveeKyoryu) reported

    @Xplornet Tweeting about coyotes and there is still no ETA for the internet, nor is there any update, just coyotes and ******* tweets about Ed, and Taylor. News flash! No one ******* cares!!!! FIX YOUR ****.

  • mechanic1908 ERipper (@mechanic1908) reported

    @chalackd @Xplornet @SpaceXStarlink Don't feel bad. I'm in the city at work and let's just say I wish my prom date went down as often as my internet.

  • TanyaMMDash Tanya Dash (@TanyaMMDash) reported

    @Xplornet How about finding a fixing the issue that has caused the internet to be out since Saturday in Alberta! #internetstilldown

  • HarrisonDesCo HDC Apparel (@HarrisonDesCo) reported

    @chalackd @Xplornet Well that sucks!

  • chalackd Dano (@chalackd) reported

    After two full days+ of no internet service at home, and across most/all of Alberta plus a few other locations Canada wide, with not a peep from @Xplornet about why, or when to expect service back, I feel like sharing a tale of being a rural Canadian trying to get online...

  • Paul_the_Hock Paul (@Paul_the_Hock) reported

    @SeanGemm @Xplornet If they can’t keep their towers working I sure AF don’t want them in control of flying **** that could fall on my house!

  • Mike_Boulanger Michael Boulanger (@Mike_Boulanger) reported

    @Xplornet service has been out in Belwood, ON for three days now. Any updates?

  • chalackd Dano (@chalackd) reported

    @Xplornet Internet out, at your exorbitant prices, since Saturday night, and this is what you decide to tweet about? How about you fix the problem, or at least reach out to customers with an explanation and compensation for downtime, like CCI would have before you bought them...

  • NepsyNeptune Nep (@NepsyNeptune) reported

    @Xplornet Actual garbage

  • michaudlarry Larry Michaud (@michaudlarry) reported

    @Xplornet instead of taking pictures of coyotes, why don't you you get our internet going? Out in south of Spruce Grove AB. we've been out of service since Sunday morning!! This is ridiculous for this day and age.

  • chefdills Dylan Brushett (@chefdills) reported

    @dchipp @Xplornet @AltimaTel Should be up and running my morning. Just off the phone they said they were waiting on parts. Call in again because I got 2 weeks free service on top of the discount I already had gotten. The proper way to pay for this internet is not paying for it. Make the company suffer

  • anne_corri Corri-Anne Chiles (@anne_corri) reported

    @Xplornet @kendeer11 Are you sorry? 2 full days without internet now. When will CCI network customers be good enough for service from you?

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