Xplore Outage Map
The map below depicts the most recent cities worldwide where Xplore users have reported problems and outages. If you are having an issue with Xplore, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xplore users affected:
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 48 |
| Calgary, AB | 12 |
| Flin Flon, MB | 1 |
| Saskatoon, SK | 3 |
| Edmonton, AB | 17 |
| Halifax, NS | 12 |
| Halifax County, NS | 1 |
| Montréal, QC | 23 |
| Amaranth, ON | 1 |
| Grande Prairie, AB | 7 |
| Vancouver, BC | 5 |
| Brantford, ON | 2 |
| Brant, ON | 4 |
| Port Hope, ON | 1 |
| Milton, ON | 1 |
| Ottawa, ON | 9 |
| Toronto county, ON | 6 |
| Brampton, ON | 4 |
| Mississauga, ON | 3 |
| Moncton, NB | 3 |
| Winnipeg, MB | 10 |
| Nepean, ON | 1 |
| Fredericton, NB | 1 |
| Dartmouth, NS | 1 |
| Red Deer, AB | 2 |
| Pugwash, NS | 1 |
| Orangeville, ON | 1 |
| Dieppe, NB | 2 |
| Annapolis Royal, NS | 1 |
| Lucan Biddulph, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Based Canadian (@jasonforrest) reported@CBCNews Xplornet charges far too much. Please fix this.
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GL Guevarra (@GLGuevarra) reported@xplore_ca The connection is back. But it was down for an hour or two.
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𝔣𝓇𝓪𝐧k ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported@Maqaiti I wonder if there are issues when it rains like Xplornet have all the time?
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june ⭐️🌙 (@junee_swift) reported@xplore_ca are you experiencing an outage? I’ve tried connecting through an Ethernet cable (no luck), I’ve done a power cycle, I checked my account to make sure it was nothing on my end. Why haven’t I had internet for longer than an hour since before Christmas? #xplorenet
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@cattlemen (@cattlemen1979) reported@xplore_ca It’s awful internet Was told if it was slow in the evening that’s just how it is the network is too busy like wtf
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far apart & close at heart (@lundhillbilly) reportedJust became a @SpaceXStarlink customer. Instead of the horribly slow wifi from xplornet, paying for 25 mb and actually only getting 10-15 on a good day, we now have 174+ mb. I don’t know what to say!! Get #Starlink!
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Smokey Bull 😤 (@KingPearye) reported@ReidLaxn @Bell Check Xplornet and Shaw.. they are deploying in rural 🇨🇦 these days. Starlink is too slow and costs more.. I am in rural Quebec and never thought I would have FTTH at 500mbps at $70/month, but it came last summer.
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Ginny girl ☯️ (@MJcalifornia3) reported@xplore_ca once again, my internet is down… has been all weekend. Once again, I’m on hold for over an hour AND I’m doing the work for them. Do I get the wages for doing the techs work? #xplore_ca sucks😑
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CJH (@CJH39493411) reported@xplore_ca Why? I told you I’ve talked to you guys. Unless you trained a bunch of people in the last week you are asking me to waste more of my time on a company that doesn’t value its customers. For what? So YOU can feel better because you can say you tried to help? Pathetic!
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divine bovine (@divinebovine1) reportedOur Xplornet is almost 1/10 the speed of dialup tonight. Fix your **** or prepare an exit strategy.
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Heather, Heath,Dafink,Mom (@HeatherTownFink) reported@xplore_ca is there an outage in Central Alberta?
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Jill Harris 🪄 (@jilliancynth) reported@JennArndt Our ONLY Internet option for our new house is Xplornet, and it's HORRIBLE. So frustrating. So expensive for extremely slow Internet.
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Metal Wolf (@m3t4lw01f) reportedDoes anyone know if Xplore Mobile has improved from the Xplornet days or are they still a criminal enterprise that lies about everything? I'd tag them but one account is protected and the other has me blocked. I presume because they got tired of me calling them on their ****.
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T (@ThoughtsofT92) reported@xplore_ca Is there currently an outage in the Lac Ste Anne County area since the big windstorm last night?? My Internet services are down even after restarting my system a few times
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BJMMURPHY 🇨🇦 (@BJMMURPHY1) reportedRural internet provider in Northumberland county @PLawrenceMP is dreadful. Xplornet is our only option. Typical upload speed is .2. Yes point 2. For anyone working from home that’s useless. When will we have access to good reliable reasonably priced high speed internet service?