Xplore Outage Map
The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xplore users affected:
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 84 |
| Edmonton, AB | 30 |
| Montréal, QC | 30 |
| Calgary, AB | 27 |
| Halifax, NS | 24 |
| Ottawa, ON | 20 |
| Steinbach, MB | 11 |
| Vancouver, BC | 10 |
| Winnipeg, MB | 9 |
| Rapide-Danseur, QC | 9 |
| Kitchener, ON | 8 |
| Saskatoon, SK | 8 |
| Brampton, ON | 7 |
| Regina, SK | 7 |
| North York, ON | 6 |
| Grande Prairie, AB | 5 |
| Mississauga, ON | 5 |
| Cambridge, ON | 4 |
| Guelph, ON | 4 |
| Moncton, NB | 4 |
| Brantford, ON | 3 |
| London, ON | 3 |
| St. George, ON | 2 |
| Frankford, ON | 2 |
| Flin Flon, MB | 2 |
| Lindsay, ON | 2 |
| Maple, ON | 2 |
| Campbellford, ON | 2 |
| Thornhill, ON | 2 |
| Scarborough, ON | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Watier
(@kowalat) reported
First day back to work and can’t connect to @Xplornet network due to “maintenance issues” that could last 5 hours! What a joke, slowest, most unreliable ever.
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Nick 🇨🇦
(@ml66sc87) reported
@HaldimandCounty So what I’m hearing is is folks suffering with Xplornet service are never getting away from Xplornet. Amazing news.
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Swarm hypeman🍇
(@DohfuVFX) reported
@Xplornet Dont care bad internet provider
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Lord
(@Lord47888486) reported
@Xplornet we called in a week ago for service and still nothing. the internet was working better before we called how does that even work?
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Max Keenlyside
(@MaxKeenlyside) reported
@Xplornet @kenjohn91388485 @Xplornet These boilerplate generic responses are as insulting as is your costly internet service unusable. When will LTE service be available for Evergreen Road in Indian River PE? (C0B1M0). You have long been testing nearby towers. Please do not refer me to phone lines or a DM.
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My So-Called Perspective
(@lauren_blogger1) reported
Because we have useless @Xplornet wifi, my son has to use his and our phone data. One day of school online used TWO GIGS of data. A day. Is this something the govt is going to compensate for as well?? We’ve blown through data for months. **** you @fordnation
-
Jeff T.
(@JeffTurets) reported
@loopholefarms @environmentca @Xplornet Their updated radar website sucks. Plain and simple.
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McDudeG9
(@G9Dude) reported
@Xplornet stop overselling your services. For the last year every night between 8-9:30 it becomes so dreadfully slow that it takes 3 minutes to load 4 seconds of a YouTube video
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Clementine怎么样
(@ClementineHow) reported
@apocolypse669 @Xplornet no cause I'm getting half of that. Wtf is support going to do??? They told me, "they can't check my connection because there's no wifi" OH REALLY??? why do you think I'm calling then!?
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John Joe
(@TH3PHEERLESS) reported
@Xplornet Hi. I just need a 'yes' or a 'no' to this question, but I believe my LTE dish got turned by the wind (Or maybe a bird or smthg) and now my connection is kinda crap. If I contacted tech support to request a dish reorientation, would I be required to pay for it?
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637crimson
(@Crimson734) reported
@Xplornet is so **** rn 120 ping wont go down on my own server wtf
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GreenDLawn
(@GreenDLawn) reported
@Xplornet internet down for a while now... Maybe @elonmusk will save us xplornet users from this lackluster service...
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Sunny Pablo
(@PabloOfficer) reported
@Xplornet why can I only access discord it’s not my firewall I even plugged direct into the fixed modem same issue are you connected to a DNS @Xplornet ??
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Jeno Horvath
(@SFLLCoach) reported
@kowalat I saw your tweet about Xplornet..could be 5 hours...wow. That sucks in this day and age. It could always be worse so do your best to have a good day.
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637crimson
(@Crimson734) reported
I try go for clips10 minutes later and then my internet takes a ******* **** in it self @Xplornet is the worst internet provider