Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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xplornet Hero Image

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 29
Montréal, QC 15
Edmonton, AB 12
Ottawa, ON 9
Halifax, NS 9
Calgary, AB 8
Winnipeg, MB 7
Caledonia, ON 6
Vancouver, BC 5
Kitchener, ON 4
Grande Prairie, AB 4
Mississauga, ON 3
North York, ON 3
Regina, SK 3
Middle Sackville, NS 2
Cambridge, ON 2
Midland, ON 2
Olds, AB 2
Chatham, ON 2
Steinbach, MB 2
Brampton, ON 2
Gatineau, QC 2
Milton, ON 2
Rapide-Danseur, QC 2
Orléans, ON 2
Hearst, ON 1
London, ON 1
Saint-André-Avellin, QC 1
Charlottetown, PE 1
Flin Flon, MB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BranderScott scott brander (@BranderScott) reported

    @Xplornet Why don't you take a moment to fix your shitty internet and service???? God i can't wait for starlink

  • ptskloostra Dave Kloostra (@ptskloostra) reported

    @Shawridgefarm Our internet has been fine all through the first lockdown. About a month ago, we get a flyer, @Xplornet is offering faster speeds. Now our internet sucks. Been out more in last month than previous 8 or so years we have been with them. Stupid slow speeds also

  • glektarssza G'lek (@glektarssza) reported

    @Xplornet is a complete and utter joke. One hour I get 1 MB/s and the next I would be better off using dial-up. This has been going on for months. Their webpage loads blazing fast when every other website times out, including Google. Burn in hell, you predatory piece of ****.

  • VoosieVooters Loricat (@VoosieVooters) reported

    @Xplornet Most people would appreciate usable internet service instead of platitudes.

  • glektarssza G'lek (@glektarssza) reported

    @Xplornet @smPhreakazoyd Is this a joke? You want to SELL additional services in response to a question about if you have plans to help Ontarians out during these hard times?

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Shinzah321 @kevdevlyn @Xplornet What I mean is, the CRTC has actually approved it, and people in Canada already have the service. It's happening. I'm hopeful their timeline of "early 2021" for a more widespread rollout pans out. Regardless how long it takes, I'm still looking forward to that call to Xplornet.

  • BoilardMichel michel boilard (@BoilardMichel) reported

    @Unsilent17 @Xplornet did that ! throw my computer out the window , it didnt help

  • waylan_deith Waylan Deith 🍥 (@waylan_deith) reported

    @Xplornet why are you stupid

  • Unsilent17 There's NO pandemic! 𝓛𝓪𝓭𝔂𝓠𝓲𝓽𝓶𝓸🇨🇦 (@Unsilent17) reported

    Am I the only one having internet issues tonight? Anyone see this? OMG I'm going to heave the entire computer thru my new front window. @Xplornet are there LTE issues? Can't even access that account. Not in mood for another phone call. argh

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet Too bad your side is an oversold piece of **** that can’t even push out enough speed to play 1080p

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Up to, poor guy doesn't even know he's straight up getting lied to. The xplornet customers should start paying "up to" 100% of our bills.

  • CAWguy J.L. 1285 (@CAWguy) reported

    @JesseBrown @sula_greene Yeah, it was awesome when Xplornet purchased our local, rural ISP, then promptly shut it down leaving us with nothing.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet "Finding an ISP that actually works" is hardly adapting or innovating, but it is what's required the thrive. Maybe you could attempt to actually serve your customers and help out with that? Might be asking too much of @APLenehan to give up some of that cash though.

  • ygleboeuf Yves-Gabriel Leboeuf (@ygleboeuf) reported

    @elonmusk can you pleeeeease get me on Starlink beta? 😌 in a Quebec isolated area with extremely bad satellite connection from @Xplornet

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet why don't u get the ******* hint, all ur customers hate u, and the service u provide.

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