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Xplore

Xplore Outage Map

The map below depicts the most recent cities worldwide where Xplore users have reported problems and outages. If you are having an issue with Xplore, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edmonton, AB 11
Dieppe, NB 3
Halifax, NS 5
Annapolis Royal, NS 1
Montréal, QC 12
Grande Prairie, AB 6
Vancouver, BC 3
Toronto, ON 22
Lucan Biddulph, ON 1
Winnipeg, MB 10
Burnaby, BC 1
Moncton, NB 2
Calgary, AB 7
Guelph, ON 3
Cambridge, ON 3
London, ON 3
Regina, SK 1
Saskatoon, SK 2
Longueuil, QC 1
Brampton, ON 3
Thurso, QC 1
Collingwood, ON 1
Maple, ON 2
Mississauga, ON 4
Ottawa, ON 7
Black Diamond, AB 1
Markham, ON 1
Caledonia, ON 1
Windsor, ON 1
Oakville, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • CSawisky
    Christina Sawisky 🧡 (@CSawisky) reported from Macdonald, Manitoba

    Because #Xplornet sucks so bad I’ve used all my data. I need a better option!

  • tlsaloranta
    tsaloranta (hän, she, elle) (@tlsaloranta) reported

    @annafoat @AshleyFoxRPN @Rootly69 Same. Only choice is Xplornet or Starlink, and Xplornet was awful.

  • BrettRace
    Brett Petracek (@BrettRace) reported

    @LyttonW90219 @Martyupnorth_2 The satellite xplornet was migraine inducing. Their tower service is much better, but i don't think they offer above 50mbps yet. If they don't offer faster speeds/higher bandwidth soon I might be going to starlink.

  • Devin_Rabey
    Devin Rabey (@Devin_Rabey) reported

    @moegaultier @xplore_ca To transmit from customer to customer......LOL....you must be unaware of how Sattelite Internet operates.

  • CDN_NRG
    CDN_NRG (@CDN_NRG) reported

    @xplore_ca Terrible.

  • divinebovine1
    divine bovine (@divinebovine1) reported

    Our Xplornet is almost 1/10 the speed of dialup tonight. Fix your **** or prepare an exit strategy.

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    Does anyone know if Xplore Mobile has improved from the Xplornet days or are they still a criminal enterprise that lies about everything? I'd tag them but one account is protected and the other has me blocked. I presume because they got tired of me calling them on their ****.

  • crustyoldfucker
    CrustyOldFucker (@crustyoldfucker) reported

    So disappointed in the Government of New Brunswick. They are going to hand pick a few houses to receive the Starlink Rebate so they can say they helped. Total bullshit. Most people like myself have waited 18 years for something dependable and fast. Xplornet sucks plain and simple

  • Lucas_Bourque_
    Lucas Bourque (@Lucas_Bourque_) reported

    Where I live we surprisingly don’t have Bell Fibre. Our only options were Eastlink, Xplornet, or Starlink. Eastlink’s lines in our area were very congested and the service was often slow and spotty, so we decided to try Starlink.

  • BJMMURPHY1
    BJMMURPHY 🇨🇦 (@BJMMURPHY1) reported

    Rural internet provider in Northumberland county @PLawrenceMP is dreadful. Xplornet is our only option. Typical upload speed is .2. Yes point 2. For anyone working from home that’s useless. When will we have access to good reliable reasonably priced high speed internet service?

  • GerardCooke8
    Gerard Cooke (@GerardCooke8) reported

    @xplore_ca I have called tech support 50 times and they can’t fix the issue. It’s too many customers on the Pugwash Nova Scotia tower. You can’t fix my problem till you fix the tower. Most of the people in my area are switching over to star link. I will too this spring.

  • jfmezei
    Jean-François Mezei (@jfmezei) reported

    @Cory_Boehm No. Xplornet was just PR exercise with Xplornet never having intention to invest and develop a large network from scratch. (in fact, the real Xplornet spun that business off and it is now shutting own).

  • ThirtyStone420
    Hugh G Rekshun (@ThirtyStone420) reported

    @djhaubrich You don’t actually have pay for their service calls. That’s just another way they try to suck more money out of you. Just don’t back down from saying no. They’ll fold. They always do. I was a Xplornet customer for 20+ years now I have @SpaceXStarlink

  • TristanKoschma2
    Tristan Koschmann (@TristanKoschma2) reported

    @xplore_ca Hey your guys is internet is down since Thursday any help ?

  • PaperCakes
    Papercakes (Villain Era) (@PaperCakes) reported

    @janisinewman01 @danhirtle @danielmullen But looking at his business history even is not great like xplornet is terrible internet.. doesn't make me feel confident

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