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Xplore

Xplore Outage Map

The map below depicts the most recent cities worldwide where Xplore users have reported problems and outages. If you are having an issue with Xplore, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edmonton, AB 13
Moncton, NB 3
Toronto, ON 23
Orangeville, ON 1
Dieppe, NB 3
Halifax, NS 5
Annapolis Royal, NS 1
Montréal, QC 12
Grande Prairie, AB 6
Vancouver, BC 3
Lucan Biddulph, ON 1
Winnipeg, MB 8
Burnaby, BC 1
Calgary, AB 7
Guelph, ON 3
Cambridge, ON 2
London, ON 3
Regina, SK 1
Saskatoon, SK 2
Longueuil, QC 1
Brampton, ON 3
Thurso, QC 1
Collingwood, ON 1
Maple, ON 2
Mississauga, ON 4
Ottawa, ON 5
Black Diamond, AB 1
Markham, ON 1
Caledonia, ON 1
Windsor, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ThirtyStone420
    Hugh G Rekshun (@ThirtyStone420) reported

    @djhaubrich You don’t actually have pay for their service calls. That’s just another way they try to suck more money out of you. Just don’t back down from saying no. They’ll fold. They always do. I was a Xplornet customer for 20+ years now I have @SpaceXStarlink

  • ShazelFable
    Beverly | 📌Commissions open in pin!!📌 (@ShazelFable) reported

    My internet has been on and off since yesterday. Xplornet internet freakin sucks DX

  • PaperCakes
    Papercakes (Villain Era) (@PaperCakes) reported

    @janisinewman01 @danhirtle @danielmullen But looking at his business history even is not great like xplornet is terrible internet.. doesn't make me feel confident

  • brandonmurph10
    Brandon Murphy (@brandonmurph10) reported

    . @xplore_ca you are an absolute joke. I would fold up that business and never say I was associated with them if I had any relationship with these scammers

  • pandamoan
    peter sutherland (@pandamoan) reported

    What’s up Xplornet? You’re putting out a signal as reliable as a deadbeat Dad. Too little, too late. No acknowledgement. Outsourced reporting of outages. But premium prices. WTF from K0K3K0.

  • junee_swift
    june ⭐️🌙 (@junee_swift) reported

    @xplore_ca are you experiencing an outage? I’ve tried connecting through an Ethernet cable (no luck), I’ve done a power cycle, I checked my account to make sure it was nothing on my end. Why haven’t I had internet for longer than an hour since before Christmas? #xplorenet

  • JG98942814
    MightyJoeMaple (@JG98942814) reported

    lol Xplornet thinks I’m gonna wait six days for them to come fix my internet. If it’s not done by Monday they’ll never see another dime. @Bell would you like a new customer? Who wouldn’t?

  • nicoleb1978
    nicole brown (@nicoleb1978) reported from King, Ontario

    @xplore_ca service is down again..... last 2 hrs.... bradford tower!

  • FrankReardon1
    𝔣𝓇𝓪𝐧ｋ ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported

    @Maqaiti I wonder if there are issues when it rains like Xplornet have all the time?

  • simonthedog924
    Brent Hicks (@simonthedog924) reported

    @xplore_ca why is the service so terrible all of a sudden????

  • CJH39493411
    CJH (@CJH39493411) reported

    @xplore_ca Pretty pic but don’t care, weak attempt to distract from stealing from people by not providing the service they pay for.

  • the905arts
    🇨🇦Matthew Dunn🇨🇦 (@the905arts) reported

    @xplore_ca what in gods name do I have to do to get you guys to stop calling me? I don't want your service and with customer support harassing me I never will. make it stop!

  • DrewPeacock705
    J Snow (@DrewPeacock705) reported

    @xplore_ca Oh ya? 3 calls to cancel advising AH was deceased and offered death certificate. Still got billed another month and called only to have agent demand to speak to my dead father. Two calls later and it is cancelled. 5 calls total to cancel.

  • DaveNuss17
    🇨🇦Dave Nussbaumer (@DaveNuss17) reported from Yorkton, Saskatchewan

    @OrenCairns Best thing I did 2 years ago….and I had the business package from Xplornet….and they had zero service skills!

  • tecnogreen
    Oscar Diaz (@tecnogreen) reported

    @xplore_ca, when will you guys restore the Internet service in Standoff? No service for almost 24 hours? I called support and left 3 VM, and no update so far.

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