Xplore Outage Map
The map below depicts the most recent cities worldwide where Xplore users have reported problems and outages. If you are having an issue with Xplore, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xplore users affected:
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mississauga, ON | 7 |
| Ottawa, ON | 5 |
| Toronto, ON | 41 |
| Calgary, AB | 7 |
| Halifax, NS | 10 |
| Montréal, QC | 29 |
| Winnipeg, MB | 4 |
| Cambridge, ON | 2 |
| Edmonton, AB | 14 |
| Waterloo, ON | 1 |
| Toronto county, ON | 5 |
| London, ON | 1 |
| Vaughan, ON | 1 |
| Regina, SK | 1 |
| Vancouver, BC | 5 |
| Red Deer, AB | 1 |
| Ancaster, ON | 1 |
| Brampton, ON | 1 |
| Bridgewater, NS | 1 |
| Dartmouth, NS | 1 |
| Deux-Montagnes, QC | 1 |
| Guelph, ON | 2 |
| Bells Corners, ON | 1 |
| Grande Prairie, AB | 4 |
| Saskatoon, SK | 1 |
| Spruce Grove, AB | 1 |
| Omemee, ON | 1 |
| Gatineau, QC | 1 |
| Moncton, NB | 2 |
| Dieppe, NB | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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AtomicHydra (@atomic_hydra) reported@xplore_ca You need to review the packages you offer. Its theft saying you can offer me 50down 10 up. Over 5 years of bad service and being lied to now being told Im 30 KMS from the closest tower? Who was allowed to sell me this trash. Maybe i can move closer if you pay my rent right?
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Mamabear 🇨🇦 🏴 (@freshouttafacks) reported@ContrarianTribe I live in Ontario and Starlink is the only way I have internet. Our download speed was 0.5 with xplornet and Shaw. We couldn’t do online learning during covid. We got starlink and now 7 of us can stream, play online games and work at the same time with zero issue.
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Karen Favaro (@FavaroKaren) reported@cogecohelps omg….the worst internet service ever. Xplornet was better at half the price
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GL Guevarra (@GLGuevarra) reported@xplore_ca The connection is back. But it was down for an hour or two.
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Derek McLean (@dmclean82) reported@xplore_ca so far a 24 hour service outage in my area. No notifications from xplore as to why, or how long. Just wasting space talking about electric cars. For anyone else tired of this company please file a complaint with ccts and maybe better business bureau.
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AtomicHydra (@atomic_hydra) reported@xplore_ca Starting at 59.99 Until you end up paying 125$/month for THEE worst service in Canada hands down.
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Dan Wiebe (@DanWiebeFree) reported@xplore_ca Don’t believe a word of Xplorenet . I know this from personal experience and my friends and acquaintances share my experience. The speeds and data are far lower than they “sell” their service is crap. Starlink work’s terrific.
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Oscar Diaz (@tecnogreen) reported@xplore_ca, when will you guys restore the Internet service in Standoff? No service for almost 24 hours? I called support and left 3 VM, and no update so far.
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Lucian (@LucianFilm) reported@xplore_ca We have the internet down for the past few hours in PEI, any updates regarding that?
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AtomicHydra (@atomic_hydra) reported@xplore_ca Still the worst isp In Canada hands down. yall get awal with highway robbery
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sean barry (@SimpleGear) reported@xplore_ca 10+ days without Internet and support cannot give me an ETA on restoration. What is happening? #majorfail #xplorenet
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Taylor (@mcleodtaylor1) reported@rich_sherri @Eastlink @Bell_Aliant My Dad had xplornet because that was all they could get in wentworth and it was expensive and terrible service!!😩
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G. Louise (@Shuswapgigi) reported@MrStache9 We have Starlink and we like it. We live rural so our options were limited and what we had was very poor in both cost and effectiveness. Starlink was super easy to set up and works reliably well. It costs us $156 a month which is more that xplornet but I wouldn't go back!
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Ginny girl ☯️ (@MJcalifornia3) reported@xplore_ca no internet service AGAIN!!! #xplore_casucks #terribleservice #wasteofmoney
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Kelly McNeice (@McneiceKelly) reported@Xplornetsuppor1 @mario4thenorth Btw you are giving xplornet a bad name. I love Starlink. Never a problem.
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