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Xplore

Xplore Outage Map

The map below depicts the most recent cities worldwide where Xplore users have reported problems and outages. If you are having an issue with Xplore, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 27
Collingwood, ON 1
Maple, ON 2
Calgary, AB 8
Edmonton, AB 13
Mississauga, ON 5
Grande Prairie, AB 5
Ottawa, ON 8
Black Diamond, AB 1
Winnipeg, MB 8
Guelph, ON 2
Markham, ON 1
Caledonia, ON 7
Brampton, ON 2
Windsor, ON 1
Oakville, ON 1
Steinbach, MB 2
Quispamsis, NB 1
Halifax, NS 3
Barrie, ON 1
Kitchener, ON 2
Moncton, NB 1
Montréal, QC 9
Coquitlam, BC 1
Rapide-Danseur, QC 2
Cambridge, ON 2
Airdrie, AB 1
Waterloo, ON 1
Milton, ON 1
Saskatoon, SK 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • maggiecassella
    maggie cassella (@maggiecassella) reported

    @CRTCeng @Rogers @CCTS_CPRST I learned the hard way when you passed me to CCTS w Xplornet. They are a dispute resolution service & nothing else. I don’t need to be burned twice to waste more of my time. Apparently, there is no government agency that penalizes telecom/internet cos for bad biz practices

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    @Xplornet goes down more than a Thai ******. They cost more too. At least I'm getting screwed, right?

  • fastjeff
    Fast Jeff (@fastjeff) reported

    @Xplornet Now that they're being safe, they'd need a good and reliable way to communicate with the outside world, I'd recommend avoiding xplornet like... well, the plague. Only when we all start washing our hands of this terrible ISP will it disappear. #starlink #cancelxplornet

  • ehrinf
    Ehrin Frid (@ehrinf) reported

    @MaizeingPete @Xplornet It’s never been that low. But I think I’ll be shooting

  • BaldurBarons
    Nyles Desrochers (@BaldurBarons) reported

    @windypopfarm @lovestormsMB No problem at all! Im sure everyone’s looking forward to kicking xplornet to the curb!

  • mjcboutin
    MJC (@mjcboutin) reported

    @Xplornet Still promoting your list service?

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    @LotSixteen @Xplornet Im actually going to just cancel and swap the credit card on my account to an old visa card I have that's locked and won't accept transactions. And by cancel, I mean call in to sales saying I want to sign up, then say "just kidding, my account number is xxxx, please cancel."

  • ze1ium
    zelium (@ze1ium) reported

    @Xplornet **** you, fuckfuck you i hate you **** you i now have starlink its better, **** you you suck so much **** you suck **** you

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    Figured out why my @Xplornet has been on and off all afternoon. Panel hopping between a panel with basically no signal and one that'***** or miss whether it's oversubscribed. Locked to another panel and it's "back". Getting 3mbps like a boss!

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    @harrbca Follow-up: He got it connected yesterday and so far he's happy with the speeds (ranging from 50-150mbps), but he's noticed that it does drop out quite a bit (four minutes of down time over a three hour period). That's still less downtime than our friends at Xplornet though so...

  • Leifgus85
    Leif Gustavson (@Leifgus85) reported

    So Xplornet is discontinuing satellite internet service March 5. Have to switch to LTE. I have trees around my house so they tell me I have to buy a telephone pole. Set it up outside the yard and bury the line through 6 rows of trees back to my house... but can’t be over 200 ft?

  • DaveNuss17
    🇨🇦Dave Nussbaumer (@DaveNuss17) reported from Dunleath, Saskatchewan

    @Xplornet We’ve called too many times. We are done with your poor service. When better options become available....and they will because good business will see this as an opportunity...you will be fired.

  • jeff_goldenberg
    Jeff Goldenberg (@jeff_goldenberg) reported

    @spearster55 @SpaceX @Xplornet Is the service available yet?

  • HigginsRon
    Ron Higgins (@HigginsRon) reported

    Trapped with having to use @xplornet (for now). OMG it is slow the last 2-3 weeks, need to keep rebooting router, big lags in virtual meetings - sooooo frustrating. @SpaceXStarlink charging too much for BETA while having to keep carrying XP due to beta downtimes to ensure uptime.

  • BaldurBarons
    Nyles Desrochers (@BaldurBarons) reported

    @FarmLifeMB @RayAskin You can pre order starlink now by going to website. Not sure if that’s what you’re looking for. Xplornet cut out on me this morning too

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