Xplornet Outage Map

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Xplornet is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Xplornet Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Xplornet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Xplornet Issues Reports

Latest outage, problems and issue reports in social media:
  • gfidd (@gfidd) reported

    @Brittzio @Xplornet @XplornetSupport Occasionally support asks me to DM em. I’m tired of the run around. Their customer support staff are quite easy to deal with. But I’m tired of calling in.

  • Xplornet Sucks!!! (@SucksXplornet) reported

    Xplornet sucks all the time, period. It all depends on what tower you are on. Towers are overloaded but continue to be oversold. I have a friend who's been told by Xplornet that a new tower was being built 3 yrs ago because of congestion. It's still not built. They're liars.

  • Brennen Beaudoin (@Brenitobabemua) reported

    @DarkwolfAmatiel @ccmk85 @Xplornet I dont doubt that. I've called these people a billion times this week and everytine they promised to call me back they never did. It's so frustrating dealing with rural community providers. Nobody does their jobs.

  • Chantal (@SassyFarmWife_) reported

    @bigbushelsag @Xplornet @XplornetSupport They definitely do. I feel bad for the people on the phone... I don’t get mad at them, it’s the actual company & the ones who write the « general textbook » policies that I’m pissed off at.

  • Adam "Amatiel" (@DarkwolfAmatiel) reported

    @Brenitobabemua @Xplornet if you love their service now, just wait till your paying $150 for your internet to never work

  • THE GOD OF AG (@bigbushelsag) reported

    @SassyFarmWife_ @Xplornet @XplornetSupport I think they share customer service reps

  • Brennen Beaudoin (@Brenitobabemua) reported

    @Xplornet your internet service is a joke. I've called you people like 20 times in the past 3 days all with 1 and a half hour wait times. Weve been trying to get you to hook our internet up for 3 months now. Do your jobs.

  • Brady Sproat (@bsproat) reported

    @SassyFarmWife_ @Xplornet Always hit the button that you’d like a payment. You get a person right away and then you can get them to transfer you to the “customer service “ line

  • Steve Enfelis (@s_rich27) reported

    @timwilcoxtwit @Xplornet Almost every night between 6-10. It’s terrible.

  • Chantal (@SassyFarmWife_) reported

    Calling @Xplornet to complain about their services. The wait time is listed as 50 minutes. I don’t want them to «keep my place in line» and have them call me back. I want the rage I have for their service to continue building. I won’t yell at the guy on the phone.

  • Dubbloseven (@Dubbloseven) reported

    @xplornet whats going on guys come on pls. I can't even send or receive messages. nor send a tweet. i had to click send on this ten times. enough. i get it the connection can be as slow as you want to make it

  • Hamzah 'lafon' Mostafa (@lafonh) reported

    @dlloyd Under absolutely no circumstance should you move to xplornet. They will charge you an arm and a leg, and will not give you decent service. Dial up ends up being faster than their speeds at times.

  • Dubbloseven (@Dubbloseven) reported

    @CRTCeng @CCTS_CPRST xplornet should stop blocking the delivery of content. That's beyond traffic management policies & throttling. It's like dealing with a bunch of immature children that run their network.

  • Dubbloseven (@Dubbloseven) reported

    @xplornet @CRTCeng @CCTS_CPRST my internet service is getting progressively worse. been connected here since 2007 & its at its worst. Most of the time the service is barely working. Its not just speed. Sites don't load. Games don't work. 700-3000latency. we used to have 30ms.

  • Dubbloseven (@Dubbloseven) reported

    @joanlemmesmash @Xplornet they told me that for years too. never happened. Then switched my technology twice&have satellite now which doesn't even connect to a tower. lol. worst ISP&company i've ever been with. 700-2000 ms latency. The internet doesn't work most of the time. my neighbor has LTE throttled

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