Xplore Outage Map
The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xplore users affected:
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 30 |
| Toronto, ON | 29 |
| Halifax, NS | 17 |
| Calgary, AB | 14 |
| Edmonton, AB | 14 |
| Rapide-Danseur, QC | 6 |
| Winnipeg, MB | 5 |
| Ottawa, ON | 5 |
| Gatineau, QC | 4 |
| Dieppe, NB | 4 |
| Grande Prairie, AB | 4 |
| Brampton, ON | 3 |
| Kitchener, ON | 3 |
| Fredericton, NB | 3 |
| Pictou, NS | 3 |
| Orléans, ON | 2 |
| Cambridge, ON | 2 |
| Mississauga, ON | 2 |
| Regina, SK | 2 |
| Milton, ON | 2 |
| Dartmouth, NS | 2 |
| Guelph, ON | 2 |
| Moncton, NB | 2 |
| Hamilton, ON | 2 |
| North York, ON | 1 |
| Orangeville, ON | 1 |
| Westerose, AB | 1 |
| Chatham, ON | 1 |
| Napanee, ON | 1 |
| Bedford, NS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Mom2SaxSon
(@TPedherney) reported
@Xplornet Terrible options in Cherry Valley in PEC. Stuck with Xplornet because Bell towers are full, we have no other options.
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Ry Smith
(@RySmith1994) reported
@AndrewMcCallum2 @Xplornet This company service is a joke - so glad I switched to Starlink. Nothing but rave for their service. @Xplornet had holes in their ship and they’re only making them bigger.
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STM | TMac
(@MacTXD) reported
I would chop off both my legs and be happy with it, if I could never deal with @Xplornet's ****** internet service again. Absolute joke of an ISP.
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Isabh352
(@isabh352) reported
@Xplornet what a joke to finally speak with a manager and then only get fed lines from a script. Also a joke when the script get twisted and contradict itself. It’s not because we’re xplornet customers that were stupid. We don’t have a choice, there’s no other options :(
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Dan Twinn
(@Twinntech) reported
@Xplornet First day since may 17 that service did not fail
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Austin Bailey
(@TheRealSykesYT) reported
@Xplornet there an outage or something? Got home from work and zero internet. Power cycled everything and nothing
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colleen
(@wordmusher) reported
@Xplornet is there a major internet outage in Kawartha lakes area? I've had no access since 7 am
-
Em 🏒 #gohabsgo
(@Emma_McPerry) reported
@xplornet not a good time to lose signal due to rain!! I know it is not your fault tho. But darn! ##GoHabsGo
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🇨🇦 Christine Erwin
(@ChristineErwin2) reported
@Xplornet I called again this morning and finally got someone that could help. The other people had no idea what they were talking about.
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Jenny Wood 🇨🇦
(@JLCWood2017) reported
@Xplornet we haven’t had internet for 2 days and 4 calls and your techs still tell us to do the same thing with no results now I’ve been on hold over 90 minutes. Getting sick of the slow service, long waits and still unable to get a solution. We need more options rural 🇨🇦
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Angela
(@angelaange99) reported
@Xplornet are there still issues in Ontario today? The messaging is not on the phone when I call but I have zero connection
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cherokee
(@trailhawk2013) reported
@Xplornet UP TO is the key word. I live right beside the tower,I’m lucky if I get 25/3. You need to add more equipment to your towers instead of more people. You used to be good &now you are just money hungry. Charging people for a service call to fix your ****. I don’t own the equipment.
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Stephen Robson
(@stephenlrobson) reported
I dont tweet often, but lately it seems like the only thing I have to tweet about is how bad the internet service is from @Xplornet - another wk of low speeds and intermittent disconnects!
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MarkoTech
(@MarkoTech9) reported
@MacTXD @Xplornet Xplornet is the worst service ever... Can't even go to 1mb download speed
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🇨🇦 Christine Erwin
(@ChristineErwin2) reported
@barks_katherine @Xplornet I've called as well. Useless. No help , no follow up and no internet.