Xplore Outage Map
The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xplore users affected:
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 34 |
| Montréal, QC | 19 |
| Halifax, NS | 12 |
| Edmonton, AB | 11 |
| Calgary, AB | 9 |
| Ottawa, ON | 7 |
| Caledonia, ON | 6 |
| Kitchener, ON | 5 |
| Winnipeg, MB | 5 |
| Grande Prairie, AB | 5 |
| Vancouver, BC | 4 |
| Brampton, ON | 4 |
| North York, ON | 3 |
| Mississauga, ON | 3 |
| Regina, SK | 3 |
| Olds, AB | 2 |
| Chatham, ON | 2 |
| Steinbach, MB | 2 |
| Dartmouth, NS | 2 |
| Gatineau, QC | 2 |
| Moncton, NB | 2 |
| Saint John, NB | 2 |
| Milton, ON | 2 |
| Rapide-Danseur, QC | 2 |
| Orléans, ON | 2 |
| Guelph, ON | 2 |
| Saskatoon, SK | 1 |
| Brandon, MB | 1 |
| West Kelowna, BC | 1 |
| Surrey, BC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
guimond_19
(@guimond191) reported
@Xplornet what’s up with the wifi not working?
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Em 🤠 #Earper4Life
(@Emma_McPerry) reported
@nsgov We have trouble getting cell services... I need to go with Xplornet for internet... and it is not very great
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m3t4lw01f
(@m3t4lw01f) reported
Wahoo! My other two @GoogleStadia Premiere Edition kits have been dispatched. Now if only @Xplornet would provide me the service they advertise so I could use them, that'd be great.
-
BossLady
(@TammyUlrich5) reported
@Xplornet Lucky you!! ive been on hold for over an hour, I'm ready to cancel my auto payment and go with a provider you can actually reach when you need
-
Nyles Desrochers
(@BaldurBarons) reported
@dennydenny1020 @sherman_g Garbage. At least xplornet is unlimited.
-
Bleasdale Family - UBI Now
(@bleasdalefamily) reported
@DeniseMiller76 @KingstonLsd I know they are simply beta testing at the moment, however I’m curious what the price point will be for monthly service. It was disappointing @Gov_NB chose Xplornet as the company to roll out rural internet given they offer poor quality service & Starlink is on the horizon.
-
Jason N. Gaudet
(@JasonGaudet) reported
@Bell My wish list is for better internet connection - I get max 7gb down on a good day with Bell. I need to switch to XplorNet
-
🇨🇦 Robert M 🎃
(@RobM1962) reported
@SpaceX When can we expect service in Atlantic Canada. Specifically New Brunswick. I am so done with xplornet.. Waiting impatiently in Canada
-
Fred Cee
(@Fred_Wreck1983) reported
@Xplornet fix ur service instead of taking photos ffs
-
Cindy Doroschuk
(@fontgirl) reported
@Xplornet I want money taken off my next bill because I’m paying for a service that doesn’t work.
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet I assume the French words that should have gone along with this photo got stuck somewhere in your network and only the photo managed to escape.
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brandon smith
(@brandon90053725) reported
@Xplornet your internet is so slow I have a ********* addiction because of it
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Ryan Lake
(@Lak3) reported
@DianeAshe8 @Xplornet @phantomfarmerSK Thats okay, we have been getting on average 4 to 6 mbps and were supposed to be on LTE 25 called today and they said "there's congestion we oversold the tower even if we upgrade your package thr speed won't increase" and offered no solution... what a joke
-
Jerry T Brown
(@JerryTBrown) reported
@ltpmitchell @Xplornet its down for us
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lt pete mitchell
(@ltpmitchell) reported
@Xplornet That's great. Can you know maybe focus on fixing your network?