Xplore Outage Map
The map below depicts the most recent cities worldwide where Xplore users have reported problems and outages. If you are having an issue with Xplore, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xplore users affected:
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Regina, SK | 1 |
| Edmonton, AB | 12 |
| Saskatoon, SK | 3 |
| Montréal, QC | 12 |
| Longueuil, QC | 1 |
| Toronto, ON | 24 |
| Brampton, ON | 3 |
| Thurso, QC | 1 |
| Collingwood, ON | 1 |
| Maple, ON | 2 |
| Calgary, AB | 8 |
| Mississauga, ON | 4 |
| Grande Prairie, AB | 5 |
| Ottawa, ON | 8 |
| Black Diamond, AB | 1 |
| Winnipeg, MB | 8 |
| Guelph, ON | 2 |
| Markham, ON | 1 |
| Caledonia, ON | 1 |
| Windsor, ON | 1 |
| Oakville, ON | 1 |
| Steinbach, MB | 1 |
| Quispamsis, NB | 1 |
| Halifax, NS | 3 |
| Barrie, ON | 1 |
| Kitchener, ON | 1 |
| Moncton, NB | 1 |
| Coquitlam, BC | 1 |
| Rapide-Danseur, QC | 2 |
| Cambridge, ON | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Metal Wolf (@m3t4lw01f) reported@Xplornet If you're in Leavitt, it would be recommended that you "leave it" to any other ISP to supply you with internet service. That pun is better than Xplornet's service.
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Nyles Desrochers (@BaldurBarons) reported@windypopfarm @lovestormsMB No problem at all! Im sure everyone’s looking forward to kicking xplornet to the curb!
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Don McKay (@Fizzkid) reported@Xplornet Data caps are not nice during a lock down.
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Whatever (@MIchelleP8844) reportedInternet is out for the second time in two days. I can’t believe I pay @Xplornet for this ****.
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Metal Wolf (@m3t4lw01f) reported@OriginaIPenguin @Xplornet Any time something doesn't work as expected. Some days it's 10 times. Some days it's 30. I also set a continuous speed test for 12 hours every five minutes from time to time.
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Metal Wolf (@m3t4lw01f) reportedEvery time I get a notification that my cameras have detected motion, it's because they're coming back on from being offline. The motion they're detecting is the auto-level leveling off. Thanks @Xplornet for being truly awful. You're the best at being the worst.
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zelium (@ze1ium) reported@Xplornet **** you, fuckfuck you i hate you **** you i now have starlink its better, **** you you suck so much **** you suck **** you
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MJC (@mjcboutin) reported@Xplornet Still promoting your list service?
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- Julz - {❤️8-2-2🏒} (@julzlajulzjulz) reportedHey @Xplornet can you recommend a less shittier internet service than yours? @Bell , @Rogers ...... Anyone wanna pitch in???
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Fast Jeff (@fastjeff) reported@Xplornet Then be sure to go somewhere with good internet because that's never going to play on xplornet's crap internet. Xplornet is a terrible ISP. #CancelXplornet
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maggie cassella (@maggiecassella) reported@CRTCeng @Rogers @CCTS_CPRST I learned the hard way when you passed me to CCTS w Xplornet. They are a dispute resolution service & nothing else. I don’t need to be burned twice to waste more of my time. Apparently, there is no government agency that penalizes telecom/internet cos for bad biz practices
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Pat Davies (@padrickd) reported@elonmusk Hey rural Quebec Canada here! Had to send my boy 9 hours away to live with my brother for college because he can't stream his classes with garbage xplornet. We need some beta action in Quebecistan!! I can't wait for true high-speed again!
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ziggy stardust (@taxbuster88) reported@fanCRTCProfling I'm going to guess that @SpaceXStarlink is going to crush Xplornet out of existence. It's gradually reaching stability - and is still in Beta. Had a conf call today on it - hardly any hiccups. Average speed always > 50 Mbps. Sometimes 150.
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Metal Wolf (@m3t4lw01f) reported@ztlaidlaw @Xplornet I just power cycled their equipment and increased my speeds 10x! Too bad that's still 8x slower than it should be.
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Whatever (@MIchelleP8844) reportedSo @Xplornet goes from crap service to no service. Got an email from Starlink the other day. Going to check it out now.
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