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Xplore

Xplore Outage Map

The map below depicts the most recent cities worldwide where Xplore users have reported problems and outages. If you are having an issue with Xplore, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 13
Longueuil, QC 1
Toronto, ON 28
Brampton, ON 3
Thurso, QC 1
Collingwood, ON 1
Maple, ON 2
Calgary, AB 8
Edmonton, AB 13
Mississauga, ON 5
Grande Prairie, AB 5
Ottawa, ON 8
Black Diamond, AB 1
Winnipeg, MB 8
Guelph, ON 2
Markham, ON 1
Caledonia, ON 7
Windsor, ON 1
Oakville, ON 1
Steinbach, MB 2
Quispamsis, NB 1
Halifax, NS 3
Barrie, ON 1
Kitchener, ON 2
Moncton, NB 1
Coquitlam, BC 1
Rapide-Danseur, QC 2
Cambridge, ON 2
Airdrie, AB 1
Waterloo, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • RDemeurichy
    Richard Demeurichy (@RDemeurichy) reported

    @Xplornet you suck .. your service sucks .. asshats

  • mrcraigbeckett
    Craig Beckett (@mrcraigbeckett) reported

    @ThompsHeather We are lucky to have two services (even though the cost is more than what we pay to heat our house). Bell rural wireless home internet and xplornet. We moved to Bell as xplornet throttled their service at peak times.

  • rahil65096366
    rahil (@rahil65096366) reported

    @Xplornet what’s with the **** services, I called yesterday for 1hour for them to tell me that there’s something wrong with the tower. he also stated “By tomorrow your wifi should be good” and here I am running almost 2 MBPS while paying 130$ for 50 MBPS. Do something about it.

  • DinaJon60818043
    Dina Jones (@DinaJon60818043) reported

    xplornet customers , I have satellite and had no service on 27th and today May 1 really bad. Integrated solution guy never showed or called, some ticked. I just upgraded too. Area< I hr north of Edmonton 40 min. east of Westlock .

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    @FrankReardon1 @LavergneRobert @Xplornet Rogers goes down more than Xplrnet. You should see their twitter support. I think this coming fall will be 2 yrs of people screaming of no service.

  • Nep03034037
    Nep (@Nep03034037) reported

    @Xplornet whys it slow now

  • MaloneOCSB
    Wanda Malone (@MaloneOCSB) reported

    @CheriDiNovo @Sflecce We can only get Xplornet. It’s horribly unreliable and slow. I’m teaching online and have two daughters remotely learning.

  • sheryl71107825
    sheryl (@sheryl71107825) reported

    @Xplornet This is the 3rd time you have asked for this info. The last 2 times I was told to call the support no to troubleshoot when we are having issues. This has not worked before

  • Smoore1973
    Sean Moore (@Smoore1973) reported

    @jupia It’s interesting but from what I’ve read of reviews re: Xplornet in NB, there maybe a large gap between “available” on paper and customer experience. I have no data, just anecdotal…but it’s loud.

  • FieldTalk
    James Ferrier (@FieldTalk) reported

    @CousineauAlbert @Xplornet So I’ve found. Every service call it’s different reason for the poor service but they know we are over a barrel in our area. They literally don’t care as we have no other choice.

  • FeministHousew1
    I'd_Rather_Be_Baked (@FeministHousew1) reported

    @Xplornet So Xplornet claims to have fast reliable internet. Yet it's all dependant upon things that are out of the companies control? That makes no sense. Paying $100 a month for this? Why not supply costumers with proper working equipment, and when there's an issue send someone to fix it

  • pingupissparty
    Hammer (@pingupissparty) reported

    as I make the jump to starlink whenever they ship me the ******* **** I need, I'd like to remember all the good memories I've had with @xplornet 1. being completely unable to play any sort of game at all online with my friends that isn't turnbased

  • Nep03034037
    Nep (@Nep03034037) reported

    @Xplornet wait its not?? Its working fine on your end??? Wow odd cuz sure as **** isn't for me

  • Nep03034037
    Nep (@Nep03034037) reported

    @Xplornet everyone that work there brain dead?? Cuz damn ur **** sucks

  • luvlambs
    Marion Greveling (@luvlambs) reported

    @Xplornet That's great! Here's the test result in Ontario just now. 4.35 Mbps download 0.88 Mbps upload Your Internet connection is slow.

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