Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

Less
More

xplornet Hero Image

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 29
Montréal, QC 26
Edmonton, AB 20
Calgary, AB 13
Halifax, NS 13
Rapide-Danseur, QC 5
Winnipeg, MB 4
Grande Prairie, AB 4
Brampton, ON 4
Ottawa, ON 4
Dieppe, NB 4
Regina, SK 4
Kitchener, ON 3
Fredericton, NB 3
Gatineau, QC 3
Pictou, NS 3
Provost, AB 2
Dartmouth, NS 2
Guelph, ON 2
Moncton, NB 2
Hamilton, ON 2
Flin Flon, MB 2
Smithville, ON 1
Kamloops, BC 1
Vancouver, BC 1
Macklin, SK 1
Brantford, ON 1
Spruce Grove, AB 1
Mississauga, ON 1
Saint John, NB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • KneehillCounty Kneehill County (@KneehillCounty) reported

    Feb 9 Council: Council directs administration to provide a letter of support for Xplornet regarding their application to the Universal Broadband Fund.

  • padrickd Pat Davies (@padrickd) reported

    @elonmusk Hey rural Quebec Canada here! Had to send my boy 9 hours away to live with my brother for college because he can't stream his classes with garbage xplornet. We need some beta action in Quebecistan!! I can't wait for true high-speed again!

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @LotSixteen @Xplornet Im actually going to just cancel and swap the credit card on my account to an old visa card I have that's locked and won't accept transactions. And by cancel, I mean call in to sales saying I want to sign up, then say "just kidding, my account number is xxxx, please cancel."

  • Bobbeyyyyyy Bobby (@Bobbeyyyyyy) reported

    @elonmusk yo can you buy @Xplornet so you can make them good😔there such a bad internet company

  • JannRoy15 Jann Roy (@JannRoy15) reported

    @elonmusk @Adamklotz_ Cant wait for Starlink to come to NB Canada. We're stuck with xplornet at $120/month for 0.50mbps. I feel like AOL demo Cds back in beginning 2000s was quicker than this ****...

  • Fizzkid Don McKay (@Fizzkid) reported

    @Xplornet Data caps are not nice during a lock down.

  • julzlajulzjulz - Julz - {❤️8-2-2🏒} (@julzlajulzjulz) reported

    Hey @Xplornet can you recommend a less shittier internet service than yours? @Bell , @Rogers ...... Anyone wanna pitch in???

  • ze1ium zelium (@ze1ium) reported

    @Xplornet **** you, fuckfuck you i hate you **** you i now have starlink its better, **** you you suck so much **** you suck **** you

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Every time I get a notification that my cameras have detected motion, it's because they're coming back on from being offline. The motion they're detecting is the auto-level leveling off. Thanks @Xplornet for being truly awful. You're the best at being the worst.

  • grubextrapolate Russ (@grubextrapolate) reported

    @cybera @Xplornet Too bad the existing ones continue to be crap. Guessing the new ones will do the same.

  • ehrinf Ehrin Frid (@ehrinf) reported

    @MaizeingPete @Xplornet It’s never been that low. But I think I’ll be shooting

  • Saittech89 Saittech (@Saittech89) reported

    @Xplornet sucks, can't even watch a YouTube video on 240p without it buffering every 20 seconds.

  • MIchelleP8844 Whatever (@MIchelleP8844) reported

    So @Xplornet goes from crap service to no service. Got an email from Starlink the other day. Going to check it out now.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Then be sure to go somewhere with good internet because that's never going to play on xplornet's crap internet. Xplornet is a terrible ISP. #CancelXplornet

  • luvlambs Marion Greveling (@luvlambs) reported

    Tech support offers to give me 6 mths of warranty coverage free, but if I cancel service before 1 yr I have to buy out for $45. @Xplornet

Map Check Current Status