Xplore

Xplore Outage Map

The map below depicts the most recent cities in Canada where Xplore users have reported problems and outages. If you are experiencing problems with Xplore, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

Less
More

xplornet Hero Image

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 27
Montréal, QC 16
Edmonton, AB 13
Halifax, NS 10
Ottawa, ON 10
Calgary, AB 9
Winnipeg, MB 6
Caledonia, ON 6
Grande Prairie, AB 4
Mississauga, ON 4
Vancouver, BC 4
Kitchener, ON 4
Milton, ON 3
Rapide-Danseur, QC 3
North York, ON 3
Regina, SK 3
Waterloo, ON 2
Saskatoon, SK 2
Saint John, NB 2
Dieppe, NB 2
Saint-André-Avellin, QC 2
London, ON 2
Middle Sackville, NS 2
Cambridge, ON 2
Midland, ON 2
Olds, AB 2
Chatham, ON 2
Steinbach, MB 2
Brampton, ON 2
Gatineau, QC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • LotSixteen Robert Gamble (@LotSixteen) reported from Stratford, Prince Edward Island

    @jbgreenan @kerrywcampbell Except the dreadful rural internet service from @Bell_Aliant and @Xplornet...

  • Scottcoulee Corey Murray (@Scottcoulee) reported from Portage la Prairie, Manitoba

    @TrevorMDL @BellMts @Xplornet It's been poor ever since they bought out Netscape.

  • PNM_79 nick (@PNM_79) reported from Lacombe County, Alberta

    @KatelynLindberg Sorry it took so long. Xplornet sucks so much. Internet was down 30 mins

  • DerekMacEwen Derek MacEwen 🍁 (@DerekMacEwen) reported from Stratford, Prince Edward Island

    @LotSixteen @kbcmc @Xplornet As long as you can return the router if it doesn't help (and it’s worth $120 in less frustration to you if it does) it’s worth a shot.

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    Xplornet might be the only satellite 📡 provider in @Canada to have faced many accusations on @Twitter from many people all over the province of New Brunswick Canada 🇨🇦 mostly over abuse of force but Bell and Rogers have never abuse of force on @Twitter

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.

  • jcalder1983 Jeff Calder (@jcalder1983) reported from Montcalm, Manitoba

    @Plantmore1 @perrin_05 @Shortnyk Yeah, isp shouldn’t make any difference on WiFi signal. Xplornet sucks. Never had so much trouble with an isp than we have had with them. Glad I don’t have it anymore.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    But you can now get 5G Service from Rogers or Bell Alliant if you order the service online for a monthly fee 💰 @Xplornet1 but you cannot get Xplornet 5G yet cause their service is crap 💩

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

  • fishingwicked OfftheGrid (@fishingwicked) reported from Yorkton, Saskatchewan

    Deplorenet has damaged so many client relationships. Never would deal with @Xplornet

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet @CCTS_CPRST @Google @Xplornet @caster_bot People often do what is easy and natural but that’s not the way life always works and Xplornet seems to be so afraid 😱 of having better 5G service but faster download speeds is all they care about sadly 😢 and unfortunately and they have no experience with 5G whatsoever

  • BloyceThompson Bloyce Thompson (@BloyceThompson) reported from Grand Tracadie, Prince Edward Island

    @kbcmc @Xplornet @InfoPEI @PEIPCParty @dennyking Well now I know where you live how about a name so I might be able to help. #blackcat

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet @CCTS_CPRST Xplornet Internet is supernaturally faster than @Google but it’s still the same shit 💩 service provided by @Google for @Apple iPhones 📱 since 2006 and that’s why Xplornet deserves a lot of hatred and that’s why we gotta stop supporting Xplornet

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @CaptainDick12 @SucksXplornet @xplornetretweet Captain **** from Ontario could be related to Mrs Derning from @HamptonHighSch somehow but I just don’t know for sure and he also now filed a complaint against Xplornet

Map Check Current Status