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Xplore

Xplore Outage Map

The map below depicts the most recent cities worldwide where Xplore users have reported problems and outages. If you are having an issue with Xplore, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xplore users affected:

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vancouver, BC 3
Toronto, ON 23
Lucan Biddulph, ON 1
Winnipeg, MB 10
Burnaby, BC 1
Edmonton, AB 11
Moncton, NB 2
Calgary, AB 7
Guelph, ON 3
Cambridge, ON 3
London, ON 3
Regina, SK 1
Saskatoon, SK 2
Montréal, QC 11
Longueuil, QC 1
Brampton, ON 3
Thurso, QC 1
Collingwood, ON 1
Maple, ON 2
Mississauga, ON 4
Grande Prairie, AB 5
Ottawa, ON 8
Black Diamond, AB 1
Markham, ON 1
Caledonia, ON 1
Windsor, ON 1
Oakville, ON 1
Steinbach, MB 1
Quispamsis, NB 1
Halifax, NS 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • semiotechnic
    from the void (@semiotechnic) reported

    @Xplornet are you folks experiencing an outage in some service areas???

  • apclaus
    All In (@apclaus) reported

    @xplore_ca Hands down, this is the worst company I’ve ever had the displeasure of dealing with. With other options unavailable, I had to put up with paying for 25 MB/S service but only receiving 3 MB/S and almost no upload speed. I wasted hours on the phone with them…they don’t care. 💸💸

  • CJH39493411
    CJH (@CJH39493411) reported

    @xplore_ca Why? I told you I’ve talked to you guys. Unless you trained a bunch of people in the last week you are asking me to waste more of my time on a company that doesn’t value its customers. For what? So YOU can feel better because you can say you tried to help? Pathetic!

  • eRyJaCks
    Ery 🍒 🇨🇦 (@eRyJaCks) reported

    @xplore_ca @xplornet My xplornet internet down AGAIN for the third work day in just under 2 weeks. For someone who needs internet to be able to work from home, it's not cool! Service was great until 2 weeks ago. What's going on @xplore_ca??

  • lundhillbilly
    far apart & close at heart (@lundhillbilly) reported

    Just became a @SpaceXStarlink customer. Instead of the horribly slow wifi from xplornet, paying for 25 mb and actually only getting 10-15 on a good day, we now have 174+ mb. I don’t know what to say!! Get #Starlink!

  • TheSmitefulOne
    Acura (@TheSmitefulOne) reported

    @b3almason @RachelNotley I have Xplornet. My neighbors have Starlink. We checked together. Both suck, however, many in the area have said their Xplornet signal became better when some users switched to Starlink. They are roughly the same, but nowhere near as good as fibre optic in the cities.

  • atomic_hydra
    AtomicHydra (@atomic_hydra) reported

    @xplore_ca Starting at 59.99 Until you end up paying 125$/month for THEE worst service in Canada hands down.

  • Beardune
    Andrew Single (@Beardune) reported

    @nathan_koop Xplornet taking over MBNetset was a big step down in quality. Manitoba has squandered the value of all the dark fiber that MB Hydro put in, and now Starlink is making it obsolete.

  • brandonmurph10
    Brandon Murphy (@brandonmurph10) reported

    @xplore_ca . Absolute embarrassment. How do you take money from ppl that you can't provide the service too? Every excuse in the book yet nothing changes. Keep taking that money you thiefs #scam

  • RinkGuyD
    RinksGuy (@RinkGuyD) reported

    @Xplornetsuppor1 @BlondeBigot11 Not sure if you chose Xplornet Support ironically or not... The single worst ISP ever. Could just be you're retarded.

  • atomic_hydra
    AtomicHydra (@atomic_hydra) reported

    @xplore_ca Kinda funny how you treat customers that pay absurd amounts. You guys are losers.

  • zotfot
    Arpad Hild (@zotfot) reported

    @Penny36274714 @reaIDonaIdTru_ Well I had xplornet and was paying $140 for 300 GB but I switched to landline internet with telus and now I pay $70 a month with a home phone and get unlimited data and much better service now too

  • WarMistweet
    Injured At Work (@WarMistweet) reported

    @xplore_ca Room for a tower for service at Attridge bus lines for South Cambridge?

  • brandonmurph10
    Brandon Murphy (@brandonmurph10) reported

    . @xplore_ca you are an absolute joke. I would fold up that business and never say I was associated with them if I had any relationship with these scammers

  • BJMMURPHY1
    BJMMURPHY 🇨🇦 (@BJMMURPHY1) reported

    Rural internet provider in Northumberland county @PLawrenceMP is dreadful. Xplornet is our only option. Typical upload speed is .2. Yes point 2. For anyone working from home that’s useless. When will we have access to good reliable reasonably priced high speed internet service?

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