Xplore Outage Map
The map below depicts the most recent cities worldwide where Xplore users have reported problems and outages. If you are having an issue with Xplore, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xplore users affected:
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 12 |
| Toronto, ON | 28 |
| Brampton, ON | 4 |
| Thurso, QC | 1 |
| Collingwood, ON | 1 |
| Maple, ON | 2 |
| Calgary, AB | 8 |
| Edmonton, AB | 13 |
| Mississauga, ON | 5 |
| Grande Prairie, AB | 5 |
| Ottawa, ON | 8 |
| Black Diamond, AB | 1 |
| Winnipeg, MB | 8 |
| Guelph, ON | 2 |
| Markham, ON | 1 |
| Caledonia, ON | 7 |
| Windsor, ON | 1 |
| Oakville, ON | 1 |
| Steinbach, MB | 2 |
| Quispamsis, NB | 1 |
| Halifax, NS | 3 |
| Barrie, ON | 1 |
| Kitchener, ON | 2 |
| Moncton, NB | 1 |
| Coquitlam, BC | 1 |
| Rapide-Danseur, QC | 2 |
| Cambridge, ON | 2 |
| Airdrie, AB | 1 |
| Waterloo, ON | 1 |
| Milton, ON | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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brandon smith (@brandon90053725) reported@Xplornet You rip off all The elderly blind because there are a lot of elderly people living in rural areas who don’t know anything about the speeds they’re getting and you just give them anything and justify charging $100 a month because you guys Literally the definition of ****
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PatDeline2 (@Deline2Pat) reported@ToddSmithPC @EOWC_ON @EORN_CA It is pathetic so help is much needed. We have Xplornet...they promised to upgrade their tower, it’s over crowded, still have not upgraded and still say “it’s coming”. Our internet is so unreliable and you don’t get near why you pay for. Bell won’t put up anymore towers...cogeco
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James Bergeron (@jamesbergeron) reported@m3t4lw01f @Xplornet Yup with the month. I've never used more than 200gig, would be impossible at my speeds lol
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Fast Jeff (@fastjeff) reported@Xplornet Look, another pointless tweet from xplornet that has nothing to do with their terrible service.
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Fast Jeff (@fastjeff) reported@Xplornet This picture represents xplornet in a way that the rural xplornet customers feel when dealing with their crap ISP. A long and winding dirt road that has no end and the sun is going down. Soon, all you'd be able to see if stars. You'd be LINK'ed to the STAR's. #Starlink
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Fred Cee (@Fred_Wreck1983) reported@Xplornet Seriously? a rainbow? **** ur stupid *** company.
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Fast Jeff (@fastjeff) reported@Xplornet Essentially telling their customers that if they don't like their horrible xplornet service, take a walk. Sounds about right, xplornet is a terrible ISP.
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KevyM (@Kevy10617) reportedBeen an @Xplornet satellite customer for 8 yrs. I cannot wait to drop you like a bad habit when @SpaceXStarlink becomes available!!!!!!!
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Walter Robinson 🇨🇦 (@walterrobinson) reported@SteveClarkPC Mr. Clark, what about your constituents who are WFH but can't get reliable internet service from @Xplornet -- they could lose their jobs, their university age kids are losing semesters and your government has contracted with/promoted this company. #onpoli
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Shannon Chant (@shannon_chant) reported@olblue81 @Xplornet We used to have it. Between crappy speeds and customer service we went to unlimited data on our cell phones for a bit. We have a local guy now that is better a lot of the time
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Paul Adamson (@Paulywoggsvoice) reported@grailyacres @Travisdhanraj @xplornet have made it their business model to oversubscribe and underserve their rural customers. I was lucky to have some competition in my area (Southgate on). Hopefully one day, you will too. It's awful that they have the ear (and funds) of government for rural broadband.
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m3t4lw01f (@m3t4lw01f) reported@Xplornet This just in, Xplornet tweets fluff that is completely unrelated to their business because they don't have anything to say about their false advertising, overcrowded network, terrible support and being Canada's most hated ISP.
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Fast Jeff (@fastjeff) reported@Xplornet The morse code machine that was employed as a communications device in those days is very comparable to the speeds you will get if you sign up for xplornet. Xplornet would have trouble beating the pony express in sending a picture across Canada.
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Fast Jeff (@fastjeff) reported@Xplornet What does this have to do with anything? Look at these pretty colours, ignore our terrible internet. Nobody is falling for this "marketing".
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Christopher Rogers (@therealcpr83) reported@Xplornet At one end is a pot of gold for Xplornet, and at the other end is lies and poor service for it's customers.
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