Xplore Outage Report in Annapolis Royal, Nova Scotia
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Annapolis Royal, Nova Scotia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Annapolis Royal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Xplore
Xplore is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (11%)
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Total Blackout (8%)
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TV (2%)
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E-mail (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Marion Greveling
(@luvlambs) reported
0.24 Mbps download 0.79 Mbps upload Your Internet connection is very slow. Your Internet download speed is very low. Web browsing should work, but videos could load slowly. That new thing you sent me isn't working out @Xplornet Is the $130 I send you monthly doing good for you?
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🌺Lilisaurus Wrex🦖
(@JohnWatersTrash) reported
@baagheecha @Xplornet Better make sure they don't remove the radio that was sending you internet entirely Several months we were told it's a problem on our end and need to pay them to replace everything, And when it didnt work, they wanted to do that again, but there wasnt even support on their end
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Ian
(@IanMcPHE7T2) reported
@ProudAFAmerican @angie_keathly Same here. I’m semi-rural 30 miles from the centre of Toronto. Crap internet via Xplornet. They have a monopoly here. Maybe 12 mg download speed on good days.
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JohnFashionGuy
(@JohnFashionGuy) reported
Call to @Xplornet Us: We’re not able 2 access r internet X: yeah sorry it’s been down since 4pm not sure why or when it will be back Us: oh um k?? X: anything else we can help U with Us: dude U didn’t help at all!!! Good customer service is just being polite! Silly me!
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Unicorn Party of NB
(@unicorn_nb) reported
@VernFaulkner @elonmusk @Xplornet Yeah, we hear you. We gave up on Xplornet after a weekend of 0.2-3mbps. We had signed up to be beta testers, we’re invited to put down a deposit in February, balked at that. Saw a house in the neighborhood with Dishy, ordered, never looked back.
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AJT
(@BAB9991) reported
@Xplornet how much longer for email to be down? You might want to share that info with your customers so they don’t waste time dealing with your terrible customer service!
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Grizzwaldz❎
(@grizzwaldz) reported
@PowderHoundPup $144 CAD/monthly unlimited bandwidth, hardware was $700 CAD incl. Wifi Router. Plug n Play in 10min. Xplornet was $115/monthly for 10gb usage. Xplornet hardware had rental fees etc plus contract. No contract with Starlink, cancel anytime. Cost difference minimal :)
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BenThompson
(@bennyT44) reported
@Xplornet , Explore better internet service you rat bastards. You should be paying us to use this POS
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Karen Campbell Esau
(@karen_c_esau) reported
@Xplornet when will the outage by spruce grove be resolved
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Stan Wendt
(@stanwendt) reported
@Xplornet @EricssonNA Maybe my internet in PEI won't be so terrible next year!