Xplore

Xplore Outage Report in Berthierville, Lanaudière, Québec

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Berthierville, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Berthierville, Lanaudière, Québec 11/14/2025 10:05

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • nmcintyre1986 Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet I’m sorry that’s not acceptable. I pay for an internet service you offer, I expect to get at least close to the advertised speeds more often than not. This has not been the case at all. Limit customer sales if your network can’t handle the load.

  • PrincipalSmart Michelle Smart (@PrincipalSmart) reported

    @Xplornet once again we have no service? Anything going on in the Estevan SK area besides no internet service?

  • LikePulseCrops Mark Allan Olson (@LikePulseCrops) reported

    @Xplornet Honestly I am tired of calling and being told xplornet is working on it. Basically comes down to overcrowded towers and slowwwwwww speeds.

  • Glow_CK Glow CK (@Glow_CK) reported

    @Xplornet Connection down every 30-60 min for the last week. Phone support has a 57 min wait time. Take some of those hundreds of millions we all pay you and buy some ******* support and techs.

  • Irngutaq2 Gordy Kidlapik ❄️E1-644 (@Irngutaq2) reported

    Goodblaatsiaq. Any Nunavummiuqatik with Xplornet having signal problems too? I been having issues since Sunday when it's usually consistent. So far only time its off is when they're doing maintenance

  • DKCripple Dawn Kratzer (@DKCripple) reported

    @Xplornet so you took over CCI ( who had amazing technical support) only to put me on hold for an hour and a half to call me back to put them on hold for another 30 minutes only to hang up on me! We got rid of you the first time for thiS!. Not impressed #CustomerService

  • nmcintyre1986 Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet Too late. My starlink arrived today. I've called tech support 3 or 3 times already and for the same answer... Congestion flag, a crew is working on upgrades which will be done in (enter future date here). Unfortunate.

  • chrisjgalway Chris Galway (@chrisjgalway) reported

    Really loving the inconsistent @Xplornet service we have. Trying to finish up the year and this crappy service is making that extremely difficult. Starlink is looking like an option and nothing would please me more than to switch to something reliable.

  • Irngutaq2 Gordy Kidlapik ❄️E1-644 (@Irngutaq2) reported

    Goodblaatsiaq. Any Nunavummiuqatik with Xplornet having signal problems too? I been having issues since Sunday when it's usually consistent. So far only time its off is when they're doing maintenance

  • AaronShmyr AaronMikkel (@AaronShmyr) reported

    Hey @Xplornet get it together. Your service sucks during demand time. Next call will be to @SpaceXStarlink. $100+ a month is a joke for what you’re providing us!!! It’s Christmas Day and my internet won’t work.