Xplore

Xplore Outage Report in Berthierville, Lanaudière, Québec

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Berthierville, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Berthierville, Lanaudière, Québec 01/31/2026 09:30

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Walkerfarm306 Devon Walker (@Walkerfarm306) reported

    @Mullin_95 @Xplornet it’s pronounced Exploitnet. Garbage service. garbage company.

  • WundringCruiser Sabrina McDonald (@WundringCruiser) reported

    @Xplornet is your network down in Eastern Ontario? Done all resets and still no internet.

  • WundringCruiser Sabrina McDonald (@WundringCruiser) reported

    @Xplornet It apparently also means that you ignore any tweets regarding your service being down for the entire day?

  • nmcintyre1986 Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet Too late. My starlink arrived today. I've called tech support 3 or 3 times already and for the same answer... Congestion flag, a crew is working on upgrades which will be done in (enter future date here). Unfortunate.

  • nmcintyre1986 Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet And again. 2nd long outage tonight in fact. I haven’t had internet more than I have.

  • nmcintyre1986 Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet And it’s out again for the second time tonight. @Xplornet I want to make sure you understand, I signed up for starlink today and it will be here Friday. The way this company is run is terrible, and the service is aweful. This is why you have lost another customer.

  • FeministHousew1 Just_A_Small_Town_Girl (@FeministHousew1) reported

    16 hours now @Xplornet my internet has been down. It was out for 8 hours yesterday and 5 the day before. My kids are doing distance learning for school and need working internet to do so. Can someone explain why it's been consistently happening for days on end

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @StephenRLee @Xplornet I give them a minus now until they fix the Pugwash, NS tower. I have talked about 20 people out of buying their service out here as it suck’s especially at nights and on weekends when the signal goes from 30 download to 1

  • FeministHousew1 Just_A_Small_Town_Girl (@FeministHousew1) reported

    What a surprise! Again tonight our wonderful service with @Xplornet is out! Amazingly though we had 4.5 hours today when it sort of worked! So glad a Tech came out 3 weeks ago and "fixed" it. Perhaps it is what I have said 100 or more times, the equipment doesn't work properly!!

  • nmcintyre1986 Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet And it’s out again. Can you please fix this internet service.