Xplore

Xplore Outage Report in Berthierville, Lanaudière, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Berthierville, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Berthierville, Lanaudière, Québec 12/25/2025 08:30

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Radeonis Joey Corney (@Radeonis) reported

    @Xplornet I've been through all of this before and even after reviewing my information they basically just tell me I'm **** out of luck and it is what it is. I've missed important meeting because the service is so terrible I cannot connect to a voice call.

  • Harb2point0 Harbinator (@Harb2point0) reported

    @Xplornet My internet was down for about 12 hours yesterday? I just tested it now that it's back, 13.6 download? and I'm not going through your phone tag BS to talk to someone who knows zilch maybe a credit would help!

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Made it to 7:30 tonight before my @Xplornet connection died. Rebooting the modem leads to the endless cycle of never connecting... But remember, since I've used 800GB it must be working just fine folks. This company needs to die.

  • 5ubv3r7 Subv3rt (@5ubv3r7) reported

    @Xplornet All that was available to me was "25 mbps" and i'd be lucky to get 6. For the same monthly cost i am getting 80-150 down 30-80 up with starlink

  • androdragynous trophy grill husband canon 'horse' canonkiller (@androdragynous) reported

    @Xplornet I emailed through the proper forms a while back about my household's internet being slow and spotty to the point of being unusable and was never replied to, and the issues have persisted for a few weeks now. Would love some help on the matter because it sucks. Thanks

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Aaaaaaand, we're back to cycling between "connecting" and "network entry" with zero connectivity on our @Xplornet connection. Wonder how long it will take to come back online this time. The record is 13 hours. I remember it like it was last week. Because it was.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @TKC_1233 @xplornet, STOP THE LIES. You are not 'sorry'; if you were, you would fix the problem. You will not fix his issues by 'troubleshooting'. You will ask him to unplug/replug, tell him he was connected to the wrong panel, and then open your throttling for a few hours before reverting

  • DonHRSBeans Don Depuydt (@DonHRSBeans) reported

    @AdamJPfeffer Help install Starlink on Barnums Gully Line by you Tuesday night for my brother. Did a quick test and averaged about 20 Mb/s. Seemed to vary between 5 and 65 MBS. He is happy to get rid of xplornet satellite service with slow speeds and data caps.

  • WolfAndWyrm Casey Wagner (@WolfAndWyrm) reported

    In 24 hours we should hopefully have reliable internet and not this #Xplornet ****.

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet your **** net is down again. Honestly it’s reaching the point where I’m just going to cancel because I’d rather have no internet then continue paying you $115 a month for internet that goes out every day, twice a day. #xplornetsucks