Xplore

Xplore Outage Report in Berthierville, Lanaudière, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Berthierville, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Berthierville, Lanaudière, Québec 12/06/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDuqueUK Fernando Duque (@TheDuqueUK) reported from Prince Edward County, Ontario

    @Xplornet service is down in Ontario and Quebec.......customers waiting to hear ANYTHING from @xplornet customer service

  • MC_ALaCampagne Mel (@MC_ALaCampagne) reported

    @_ADsquared @Xplornet Down here too, but hung up on by an automated call system. 🤬🤬🤬🤬🤬

  • BlackwoodLucius LuciusBlackwood (@BlackwoodLucius) reported

    @Xplornet what excuse do you have for your poor internet service today? Snowing somewhere? Too cold? Not cold enough? Breezy? Too calm? Too sunny? Too cloudy? I'm sure you'll come up with something.

  • mysmmx Steve Rosic (@mysmmx) reported

    @Xplornet internet is down you know it’s down and are playing like an ostrich with your head in the sand. Things happen totally understandable but keeping us in the dark is bad. You have websites and social channels at your disposal. Nothing. I’ve tried to support you, no mor e!

  • MegabegaF Megan (@MegabegaF) reported

    @jfkleafs @Slothii @Xplornet That's far from what I hear. I hear #Starlink tends to average around 90-100 mbps on a slow day.

  • s_rich27 Steve Enfelis (@s_rich27) reported

    @Xplornet how do you have a province wide outage for over an hour and not post ANYTHING letting us know what’s going on?! People run companies on your service. Starlink is going to gain a lot of customers from this my god.

  • SmevyBean Matrixxxツ (@SmevyBean) reported

    @Xplornet Also, why is the service down?

  • dianapoulsen Diana Poulsen (@dianapoulsen) reported

    @Xplornet can’t get through on your phone, are you having an outage in Ontario? Is it maintenance or something else?

  • DParent49883464 D.Parent (@DParent49883464) reported

    @MIchelleP8844 @Xplornet I have forwarded my down payment to @StarlinkPage and may have to wait a few months but it will be a joyous day when it happens. I fully expect Xplornet’s customer base will be cut by 95% within 2 years, & deservedly so for not updating equipment and charging $$$ for 10/1Mbps.

  • cplocke Chris L. (@cplocke) reported

    @Xplornet can we get an update on why your internet service is out across most of the country? Your service is out more often than it is working. So frustrating!!