Xplore

Xplore Outage Report in Berthierville, Lanaudière, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Berthierville, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Berthierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Berthierville, Lanaudière, Québec 03/13/2026 15:40

March 13: Problems at Xplore

Xplore is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • 2hounds 🇨🇦 🇮🇪 💉💉💉 (@2hounds) reported

    @Xplornet you have an internet outage in the Centreton area in Ontario. Do you have an eta for when it will back up?

  • Kevin7113 Kevin Smith (@Kevin7113) reported

    @lisaolie @Xplornet Is xplornet service transferable from home to a cottage?

  • sawchik Cindi Sawchuk (@sawchik) reported

    @Xplornet problems with wifi near #athabasca

  • Binoo_Snipes B1noo (@Binoo_Snipes) reported

    @Xplornet Why is my internet so bad i cant even run any game. I have to use my phone hotspot that works way better than my internet. Even if im the only one on my wifi i still get 1000 ping. Fix your internet please

  • MKatastrophic MsKatastrophic (@MKatastrophic) reported

    …is not good enough when I pay a ridiculous amount of money for @Xplornet ‘s top package. 50/10 is bad enough, but paying for that and receiving 28/6 on a good day? That’s fraud. Telling me to not ask for the service I pay for is **** service. And you’re the only one in area.

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet By tomorrow, I will be on day 9 of my internet being completely down. Servicing dealer won’t return my calls, Xplornet says they will “escalate” my claim. The problem is that I simply need a new modem. No one will help me. I’m being held internet hostage.

  • StarLightXfilms starlight productions (@StarLightXfilms) reported

    @Xplornet yo why dose your wifi suck so hard I can’t even play online games or watch a YouTube video on 1080p or 780p it can hardly run 240p like wtf and I had been paying 100 something dollars for 4 years now you guys need to get better plans this is not 2010 anymore

  • windypopfarm Tyler Burns (@windypopfarm) reported

    @NESaskFarmer I'd take Starlink over Xplornet any day. Well over 50, close to 100 down. 25 up.

  • darth_shartist DarkArt.ist (@darth_shartist) reported

    @Xplornet not happy you changed my Sat Internet package so I have to buy these rinky-**** add-on packages if I go over... brings my business to a halt and takes 5+ minutes on reduced speed logging on to your site to buy the stupid packages.

  • DonBrrr . (@DonBrrr) reported

    @Xplornet yoooo you guys have **** internet my latency is 999 LOL