Xplore Outage Report in Borden-Carleton, Prince Edward Island
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Borden-Carleton, Prince Edward Island
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Borden-Carleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Borden-Carleton, Prince Edward Island
Latest outage, problems and issue reports in Borden-Carleton and nearby locations:
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Dan
(@VO1MX) reported
from
Bedeque, Prince Edward Island
@DerekMacEwen I'd like to see the math, numbers where @Xplornet prove that they are providing the speed as promised to the households that signed up for their service.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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tying up loose ends
(@Rosebuddy1973) reported
@Xplornet The tech people admitted to us they would not service the CCI tower until all CCI people came off them but they had no Xplornet ones we could switch to and we were NOT going to go on their satellite plan as they couldn't guarantee service would be better. 2/2
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MeanGene
(@MeanGeneOil) reported
@Xplornet I actually moved homes so I didn’t have to put up with Xplornet. Never heard of starlink… probably because my internet was so bad.
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Bluebird (SkiAspen.eth)
(@BluebirdX11) reported
@rkhazzam @Xplornet @SpaceX It’s magical. Setting aside technical performance (poor), xplornet has, in my estimation, the worst customer service offering I have ever experienced from any company in my life. Starlink - so far so good. Lightning fast at the outset. And works.
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Emerald (Ezzie) Gibson --- DJ Ez
(@EmeraldGibson1) reported
@Bell_Support @Bell Bad customer service and no call notifying me they cancelled the appointment (Book 2 weeks ago) to install Wireless Home Internet. If you want my business you need to wave the fee or @Xplornet will. The Tech workload should not affect me.
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tying up loose ends
(@Rosebuddy1973) reported
@Xplornet Thank you but no, just talked to another person this morning being offered to go LTE - their CCI tower just went "down" and will no longer be serviced. The funny thing was until Xplornet took over they had no difficulties with CCI service either as it was dependable and enough.
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Chris LaBossiere 🌻 🇺🇦
(@ChrisLaBossiere) reported
Cancelling rural internet with @Xplornet - as they fight the expansion of Starlink at 20X's the speeds, is a customer experience worth selling tickets to. The "Loyalty" department is kind of angry right now and I can't imagine the training needed for them to stay on script.
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The Quadfather ♿
(@wheelerreborn) reported
@Krommsan @Xplornet The boss is thinking about getting it for his house but I think they are gonna go with shaw for at the shop in town till he sees how good starlink is and thier customer service is.
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Henry
(@8220) reported
@Xplornet You have very screwy procedure!! If a technician comes to see whether I can upgrade my service & it turns out I can't, then I have to pay $75 fee -even though your people said it should be available. This is pure bull manure! @cbcgopublic
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Geanine Edith Robey
(@RobeyEdith) reported
@jstadtke1 @Xplornet Starting day 9 w-out service. Upgraded my data plan for $15 mo. x 12 = $180 as daily charges too high. Don’t know yet Mom’s costs. Drove fr friend’s w/ wifi ( 4 work) to receive 8:15 - 8:30 call re: 2nd repair time. Came @ 9. Should’ve been fixed the 1st time! Unacceptable!
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Kristine O'Brien
(@bloomingrev) reported
Hey @Xplornet your customer service is exceptionally awful. Like, extraordinarily wretched. Terrible. Useless. Pathetic. I hate giving you money and look forward to the day there is another option in our rural area. #ruralontario