Xplore

Xplore Outage Report in Campbell River, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Campbell River, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Campbell River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Campbell River, British Columbia 04/20/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet they all ******* useless, just like ur whole company. ******* pieces of ****.

  • Nick62289935 Nick (@Nick62289935) reported

    @grubextrapolate @Xplornet It's probably for the better...if your old ISP was bought out by @Xplornet, you would be inundated with outage notifications...it would be easier to tell you when it's actually working properly...which is never.

  • sharonhoyes Sharon Hoyes (@sharonhoyes) reported

    @Xplornet I’m sure they’ll answer the sales call, but don’t expect them to answer when you call tech support.

  • ScottTerrioHMA Scott Terrio (@ScottTerrioHMA) reported

    @sharonhoyes @Xplornet I always select Sales when calling for tech support, that way you always get a person.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Hey @Xplornet expect a phone call tomorrow to withdraw consent for you to charge my credit card any more money until you fix my completely broken connection. Every night this week it's been 100% unusable for at least two hours. It's been months of <2mbps. Fix it.

  • VoosieVooters Loricat (@VoosieVooters) reported

    @beckstreaker07 @Xplornet Same thing here. Sick to death of Xplornet. Last service call did absolutely nothing but further deplete my bank account.

  • KlyxYcs Clay KlyxY Vautrin (@KlyxYcs) reported

    @Xplornet @KevinCBailey what is there to look into? this is just the normal type of service you've been supplying for at least 8 years now

  • stevecurious2 Steve (BoSox fan in Blue Jay land 🇨🇦) (@stevecurious2) reported

    Dear @Xplornet I am once again having intermittent connectivity issues. Wondering when exactly I will get the improved reliability (vs. Bell) I was promised when I switched to you folks. Your service has been far worse than Bell ever was and that is saying a lot.

  • stevecurious2 Steve (BoSox fan in Blue Jay land 🇨🇦) (@stevecurious2) reported

    @Xplornet Well aware of your tech. support number, committed to memory due to the frequency of me having to use it. Tbh I am just not prepared to call, wait, select prompts and wait another hour or more for a call back. Not how I want to spend my evening.

  • Nick62289935 Nick (@Nick62289935) reported

    @Bobbeyyyyyy @Xplornet Oh, I'm their problem alright. They have outright told me that they will not uphold their end of the contract. I will fight them every way I can until they do something. They've tried to block me everywhere they can...it only strengthens my resolve!