Xplore

Xplore Outage Report in Canmore, Alberta

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Canmore, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Canmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Canmore, Alberta 01/26/2026 14:40

January 26: Problems at Xplore

Xplore is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Kilz_Knight Kilz Knight (@Kilz_Knight) reported

    @LinusTech @elonmusk @SpaceX Ah yes, let's hope they offer better stability and speed than xplornet (you are locked at 1mbps upload with xplornet unless things have changed since 1 year)

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet At one end is a pot of gold for Xplornet, and at the other end is lies and poor service for it's customers.

  • walterrobinson Walter Robinson 🇨🇦 (@walterrobinson) reported

    @SteveClarkPC Mr. Clark, what about your constituents who are WFH but can't get reliable internet service from @Xplornet -- they could lose their jobs, their university age kids are losing semesters and your government has contracted with/promoted this company. #onpoli

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet Seriously? a rainbow? **** ur stupid *** company.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @jamesbergeron @Xplornet Man, I must be *lucky* then, and if I'm lucky I feel really bad for people with worse service than I'm currently getting. Last night we couldn't even watch TV. If my kids were to move to online school, they'd be screwed. This ain't right, at any rate.

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet Not like they can reach their patients using your horrible service.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet @sariegowie You can help by providing the services you advertised to them instead of ... not ... providing the services you advertised to them.

  • drussell1983 DRJ 🇨🇦 (@drussell1983) reported

    @Xplornet can you please fix your connection issues. My daughter can't even do her home schooling because my connection won't stay active for more than 15 minutes at a time. Your support said there's nothing they can do. Everything was fine up until Dec 21st. What happened?

  • JackieM_7 Jaclyn Mackenzie (@JackieM_7) reported

    @Xplornet hi. Please train your staff to let clients who want to leave go instead of coercing them into making bad decisions for themselves. When I was leaving a horrid, abusive relationship I was apparently talked into putting an account I knew I would NEVER need again on hold..

  • Paulywoggsvoice Paul Adamson (@Paulywoggsvoice) reported

    @grailyacres @Travisdhanraj @xplornet have made it their business model to oversubscribe and underserve their rural customers. I was lucky to have some competition in my area (Southgate on). Hopefully one day, you will too. It's awful that they have the ear (and funds) of government for rural broadband.