Xplore

Xplore Outage Report in Caroline, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Caroline, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Caroline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Caroline, Alberta 12/20/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterStoddart6 Peter J Stoddart (@PeterStoddart6) reported

    @Xplornet is the Internet down in Cambridge Narrows NB? I’ve got nothing

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet If he records his playing on an old wax cylinder, puts it on a train to BC, I'm betting people in BC could play the wax cylinder before xplornet's crap internet would be able to load it online.

  • PaulRenaud613 Virtual Nonsense (@PaulRenaud613) reported

    @Xplornet I called tech support and was able to determine that my modem was fine. Your tech was unaware of any satcom issues (he kept calling it a tower), yet my service mysteriously restored itself almost exactly 48hrs after it failed. You need to be more transparent on satcom outages.

  • MooreFitnessSTG Connor Langpap 🇨🇦 (@MooreFitnessSTG) reported

    @Xplornet Thanks for that. However, I’m currently with your company and I’m looking to switch. Your service is very poor and I’m being told limited sight line to satellite for LTE, which isn’t true. You slow our usage down and at best, our DL speed is awful. So, what’s the solution?

  • LizKReimer Liz Reimer (@LizKReimer) reported

    @Xplornet We’ve called a few times. We’ve had techs out. Support tells us to unplug it and plug it back in. And that’s what we do now daily just to get some sort of usage. It’s a joke. We only have your service because it’s literally the only one available. Most expensive & least reliable

  • AmandaHather Amanda Hather (@AmandaHather) reported

    @Xplornet is there an outage in pei? Haven’t had Internet since at least 5am

  • 747_s Canadian Britchick 🇨🇦🇬🇧🇺🇸 (@747_s) reported

    @Green_Duck10 @Xplornet supposedly *service issues*

  • StanYLZ Stanley Zhang (@StanYLZ) reported

    @Xplornet Why is explorenet signal always bad in midnight? Is it a scheduled downsizing?

  • lilrippy Ricky VanWeston (@lilrippy) reported

    @Xplornet My experience with you has been nothing but a disappointment. Congrats on the roll out of the 50 mbps service, now you might want to train your staff! 3 separate phone calls and 3 different answers on if the service is available to me. Sound acceptable to you?

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    by allowing us to remove xplornet from our lives completely my bill is $145 dollars a month for "up to" 25Mbps with unlimited download... it's pretty sad that I don't even get 3Mbps anymore. I get there is more pressing matters at hand then my **** internet but the ones suffering