Xplore

Xplore Outage Report in Caslan, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Caslan, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Caslan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Caslan, Alberta 11/07/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • MapleBecky Becky C (@MapleBecky) reported

    @Xplornet He’s on hold with them again. Day 3. I’ll let you know if we still need help. :(

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet and how you're throttling my internet is not stated in the traffic management policy and you lie about throttling you can't just say we don't throttle then traffic manage and then deliberately throttle me and please tell me how your network isn't oversold your reps would sayother

  • jaxhood14 Jaxson (@jaxhood14) reported

    @Xplornet when are you going to start giving customers what they pay for? 25mb/s down is ok except that customers never get that speed consistently. Paying 100$ a month for internet that throttles and for towers that are oversold is absolutely ridiculous! Barely useable!

  • MisterDB David H Bradley (@MisterDB) reported

    @koopy @Xplornet This shows how bad some rural areas are, good internet is a requirement now ( education, business, entertainment heck cellphone service is non existent in places. When firemen have to use your landline because their cells don’t have service, serious community issues

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

  • KT_Koop Katie Koopman (@KT_Koop) reported

    Hey @Xplornet. Your upgrades in south @FrontenacCounty suck. We pay way too much a month for shite service. “Up to” 20Mbps? We get barely 2Mbps. 🤬

  • ASHESOJMJPN Ashley Y (@ASHESOJMJPN) reported

    @Xplornet your service is ****. I’m calling WTC tomorrow as they just put in a brand new tower across from my place... if I have to listen to my teenager tomorrow again.. Imma break something!!!!! And send you the bill!

  • kingston_guy Scott (@kingston_guy) reported

    @koopy @Xplornet Thats a very good point. If they can't deliver on the service they are charging you for than you shouldn't have to pay full price

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.