Xplore Outage Report in Castor, Alberta
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Castor, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Castor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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TV (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Trevor PETERSEN
(@wheatiepete) reported
from
Red Deer County, Alberta
@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
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Fast Jeff
(@fastjeff) reported
@Xplornet We're not going to forget how poor your internet experience is no matter how much filler you pour into your twitter feed. Work on bettering your service instead of hoping marketing can "fix" your problems as an ISP. Until then, I'd recommend everybody avoid using xplornet.
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Jessica Holmes
(@JessicaHolmes03) reported
@Xplornet I have been reduced to privately facebooking the local tech because you’re re refused to reach out or provide contact information. This is beyond unacceptable. You service a large part of this country, not providing immediate action is atrocious.
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Jon Isaac
(@RavelsTeen) reported
@justin_maybe Interesting prospect. Curious as to whether this sort of model would have more luck increasing internet access to rural areas than the Province's partnership with xplornet. Then again, the residents most in need of service are also the least likely to live in a municipality.
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Mads Sandbakken
(@MadsTS) reported
@xplornet @bellmobility thieves! I pay so much for internet every month, but no break for this long time user during Covid lock down. Feel so tough to be taken advantage off over and over with poor plans and no competition. I pay over 10 K for internet annually #nunavut @CRTCeng
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Robert Bloch
(@rbloch66) reported
@Xplornet Called tech last night & this morn. My internet is still bad, & at times, stopped. Seemed to be fixed, but 30 min later it is right back to where it was. Disappointing!!! I'm tired of sitting on the phone listening to why you want me to believe my speeds are so slow.
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Fast Jeff
(@fastjeff) reported
@Xplornet xplornet marketing, working hard to dump as much links into it's twitter to bury old customer complaints. Otherwise known as "spamming".
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Marchant, JP
(@JeffMarrrrrchan) reported
@madinuk @FrankReardon1 Im not trying to minimize your concerns but the vast majority of rural Canadians are unable to connect. Our county council for example just spent 2M with xplornet to introduce LTE service, its $99/month for 25mbps. I just got online, I had previously had 1mbps for the same price
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InvertedCow
(@CowInverted) reported
@LegacyCanadian @Xplornet Let me suggest the only way to get a response from xplorenet. File a complaint with the CRTC Xplorenet will fix your issue within a few days after the complaint goes into investigations.
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Hugh G Rekshun
(@ThirtyStone420) reported
@Xplornet And all the Xplornet customers in that area lost whatever service they had.