Xplore Outage Report in Castor, Alberta

Problems in the last 24 hours in Castor, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Castor, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (74%)
• Wi-fi (11%)
• Total Blackout (8%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cdn🇨🇦ARS VE4PER (@CdnARS_VE4PER) reported 7 minutes ago

  @Xplornet doubled speeds means little if tower tech infrastructure still disgustingly slow speeds due2 data tfc congestion Spacex/Starlink sat inet offers 500Mbps d/l with 50 Mbps u/l latency < 30 msec consistently full access to run www apache server on static IP for $139/mo

• 
  Fast Jeff (@fastjeff) reported 7 minutes ago

  @Xplornet People wondering why they keep doing this, it's for 2 reasons. 1: Xplornet keeps trying to bury unhappy customers' replies, like this. 2: They'll try and use this to push the narrative that they are working for Canadians. Not going to work since they never show their actual work.

• 
  m3t4lw01f (@m3t4lw01f) reported 12 minutes ago

  @DrTed77 @StephenPunwasi Xplornet is not Canadian. They are owned by Stonepeak, which is a US investment firm. Also, Xplornet is trash. I'm lucky if I can even use Twitter, my kids can't use it for school and I can't work from home. No amount of "support" has ever fixed it.

• 
  Dubbloseven (@Dubbloseven) reported 15 minutes ago

  @xplornet Throttling and blocking my internet usage right now. hahaha. If you are reading this and an xplornet customer experiencing the same issue. Its not technical difficulties; tap that like/heart button. lol. :)

• 
  Laura Kennedy (@laumiken) reported 16 minutes ago

  @Xplornet our internet is down for the billionth time! So sick of paying for TERRIBLE internet quality!!!! 😤😡 It's the same thing EVERY. SINGLE. DAY. It crashes more than it works! Forget watching Netflix or Prime or Disney Plus! It's super fun working from home too! 😠

• 
  Bobby (@Bobbeyyyyyy) reported 17 minutes ago

  @Xplornet Is the Wellington tower down the internet has been so bad for the past 1 week very annoying

• 
  Iain Reid (@IainReid10) reported 18 minutes ago

  In the past I posted negative tweets about my @Xplornet service. Last Saturday night we had an @Xplornet outage. After the outage (which happened at midnight so no major impact) my download speed has been restored! I waited until today to be sure it stayed this way. (1/2)

• 
  Fred Cee (@Fred_Wreck1983) reported 20 minutes ago

  @Xplornet **** u @Xplornet u ain't ****. I hate u

• 
  Jesse Monroe (@CanadianKieth) reported 26 minutes ago

  @Xplornet After almost 1.5hrs on hold, I finally got through to someone who was of great help. Y’all should really have some kind of app or something for customers to report an outage. Being stuck on hold for 1+ hrs to talk to someone for 10min is beyond irritating

• 
  h o n e y ♚ (@sunkissedreyy) reported 26 minutes ago

  @Xplornet why does it take over an hour to just load one email?! I have been trying to send my end of day report and the wifi keeps cutting out and it’s happening to my whole household. We shouldn’t be paying what we are for the quality of service yall provide.