Xplore Outage Report in Castor, Alberta
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Castor, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Castor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Dylan Brushett
(@chefdills) reported
@dchipp @Xplornet For real though, this is THE WORST customer service I’ve ever gotten for ANYTHING! My mom who still lives in NL has Eastlink internet. I know that isn’t offered out here but the download speeds are around 150 mbps in her rural community and they always give ETAs for outages.
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Tanya Dash
(@TanyaMMDash) reported
Almost 24 hrs & @Xplornet still down, still no eta on when it will be fixed & no one in their customer service seems to know why the service is down!! Rural internet sucks for speed & half the time is down Wish I had the money to get starlink! #internetdownyet #ruralarea
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Dylan Brushett
(@chefdills) reported
@dchipp @Xplornet Absolute trash service, I can’t wait to move to get rid of this ****. I’m originally from NL and if there’s internet on the ******* rock that’s actual high speed there should be reliable networking here in AB … absolutely robbing us in the north. No updates on why for me either
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Dano
(@chalackd) reported
@alexposadzki @globeandmail Don't buy into it. Xplornet is, and has long been, an absolutely, horribly good awful company, and terribly unreliable connectivity provider. Gotta be hands down the worst provider in Canada. They survive only by buying out competition to hold a monopoly...
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Roy Grosfield
(@imkice) reported
from
County of Newell No. 4, Alberta
@PennerBrian @elonmusk Xplornet sucked for the decade I was stuck with that crap company. Hated those guys
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David Chipp-Smith
(@dchipp) reported
@Xplornet Highly doubt the person mentioned is real... unless they are an employee. ****** speeds (even IF you can get a reliable connection to last more than a few days), piss poor customer service (they have no idea why internet has been down for 26 hours) and high cost. #fixyourshit
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David Chipp-Smith
(@dchipp) reported
To any lawyers in the Alberta region: due to massive issues affecting @Xplornet customers (as noticed by the number of 1 star reviews) and considering they are more interested in buying competitors than providing even mediocre service, is there any action customers can take?
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Dave Ings
(@dave_ings) reported
@alexposadzki @mgeist @globeandmail Read it. Arguably Starlink's tech has obsoleted Xplornet, and so perhaps Xplornet is looking for an off ramp with Freedom. Main thing slowing down the obsolescence is Starlink's large order backlog (a sign of its popularity).
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Brian Penner
(@PennerBrian) reported
CCI side of xplornet completely down in Alberta? @elonmusk is gonna get screaming busy if this isn't fixed...now #starlink
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Shelley Haldane
(@HaldaneShelley) reported
@Xplornet Over two days with no internet and no updates or answers and you tweet about Ed and Taylor?! Get your **** together! This never happened when it was owned by CCI.