Xplore Outage Report in Castor, Alberta
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Castor, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Castor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Galway
(@chrisjgalway) reported
Hey @Xplornet any reason why your service has been non existent for the past 3 days? Do you even care or do you just want our payments. I pay for service and this is what I get? How about fixing the issue and then compensation! #worst internet #xplornet #xplornetsuck
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Emerald (Ezzie) Gibson --- DJ Ez
(@EmeraldGibson1) reported
@Bell_Support @Bell Bad customer service and no call notifying me they cancelled the appointment (Book 2 weeks ago) to install Wireless Home Internet. If you want my business you need to wave the fee or @Xplornet will. The Tech workload should not affect me.
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Jay Averill
(@Jay_Averill) reported
@ChrisLaBossiere @Xplornet Had to do the same. They just can’t compete with the speed and reliability of Starlink. Xplornet did have great customer service but that can’t compensate for a poor product they aren’t upgrading.
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Chris Dyer ConSpark
(@ConSpark86) reported
@Xplornet my internet has been down west of red deer for about 14 hours now, any explanation?
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Pat St.Germain
(@PatStGermain1) reported
@Xplornet Already did to receive the automated message that the internet is down in my area. Go figure! When you need reliable rural internet for work, Xplornet is not it. Service calls resolve nothing unless it’s to upsell me to a new package with the promise of being more reliable!
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Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
@ChrisLaBossiere @Xplornet Ya but does anyone actually have Starlink out here? My buddy has been waiting over a year and apparently support isn’t ideal. I hope they pull it off but early days yet.
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joan Southwell
(@SouthwellJoan) reported
@Xplornet How about today June 28 & 29 2022 not service for two days. So If its fixed why is mine still not working.
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Star
(@RealStarDeLuna) reported
Power was about for TWO SEOND @Xplornet DOWN FOR 3 ******* HOURS!!!!! WHAT ********?!?! SWITCH FROM @Xplornet WHEN YOU CAN THEY ARE ******* USELESS!!!!
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Pat St.Germain
(@PatStGermain1) reported
@Xplornet Just another day in Picton without internet. Same old same old with Xplornet,- expensive, slow and unreliable. While there are few options in the County, you could be the worst!
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Canadian Karen Walker🎶👩🏻💻🌈🍷🏈
(@jlitke1) reported
@SouthwellJoan @Xplornet Yeah, I already had done that begire I called. My speeds were faster for upload than download, and then they were like "oh, we forgot, you have an outage in your area!"