Xplore

Xplore Outage Report in Castor, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Castor, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Castor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Castor, Alberta 01/30/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Khrunts yo (@Khrunts) reported

    Yo @Xplornet your internet sucks *** 👍

  • OneMorePatch Eric Frey (@OneMorePatch) reported

    @KMal_T8N I feel your pain. I hate Xplornet and swore I'd never use their service again. So they acquired our WISP and service has been garbage since. I can't wait to give them the double middle fingers on my way out the door.

  • daverooneyca Dave Rooney (@daverooneyca) reported

    @ALL_CAPS Yes! When we lived in rural Stittsville we had crappy Xplornet until we were lucky enough to get Community Fibre. I’d like to go rural again at some point, but didn’t want to go back to Xplornet’s crap. Starlink makes that possible again!

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet And right beside the pot of gold at the end of the rainbow is the rest of your internet speed! Thieves. Crooks. Liars. 9 Days now waiting for a tech support call...

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Now NINE (9) DAYS I've been waiting now for "troubleshooting" to fix your "known issue" with the network, as you clearly stated to CCTS in defence of your terrible service. If you have a "known issue" delivering service, why are you still charging full price for it??? Crooks.

  • Nick62289935 Nick (@Nick62289935) reported

    @cbraedley @Xplornet For anyone thinking about becoming a customer...These guys replied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • MikeJam19153378 Mike James (@MikeJam19153378) reported

    I wonder what will happen to @Xplornet once more re-sellers and starlink are up and running? Between their service, data-caps, pricing, and sometimes brutal customer service is it really worth it?

  • NPayneEditor Nancy Payne (@NPayneEditor) reported

    @Xplornet Any idea how long service will be out in the area northeast of Lindsay, Ontario?

  • SarcasticElder Sarcastic Elder (@SarcasticElder) reported

    @Xplornet I can't remember the last time we got over 3mps. Would it be possible for someone to looking into this as it is clearly not working right. It's been months.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet With all these pointless pictures, I'm starting to get an idea of why xplornet's service is so bad. Their "tech"s waste a lot of money going to random rural locations to take pictures and not service any of the equipment. Avoid xplornet, they are a terrible ISP.