Xplore Outage Report in Castor, Alberta
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Castor, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Castor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (78%)
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Wi-fi (9%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Tierney4351 (@Tierney4351) reported
@koopy @Xplornet @elonmusk We don’t even have the option of XPlornet, we’re stuck with KOS. It cuts out randomly every day, the speeds are ridiculously slow, and there are only 4 HOUSES on the tower we use. So there’s no excuse for it. Starlink sounds great, but the $700+ upfront, not so much 😕
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m3t4lw01f (@m3t4lw01f) reported
@Xplornet How many people do you have disappointed with your service connected to this tower? "All" is not a number, but it is an acceptable answer.
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m3t4lw01f (@m3t4lw01f) reported
@Xplornet Excellent, all those people that get to be just as disappointed with their service as the rest of us!
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brandon smith (@brandon90053725) reported
@Xplornet and how you're throttling my internet is not stated in the traffic management policy and you lie about throttling you can't just say we don't throttle then traffic manage and then deliberately throttle me and please tell me how your network isn't oversold your reps would sayother
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Steve Koopman (@koopy) reported from South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Connie (@Connie4weddings) reported
@koopy @Xplornet I remember country living where I spent over 2k for a tower, radio and signal booster ....to barely watch Netflix. Phone calls were on the cell, but on wifi mode, while standing in front of the modem. Bring on Starlink!
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m3t4lw01f (@m3t4lw01f) reported
@Xplornet You forgot one. That's ok, I "got u fam". Q: Why do you suck so much? A: We have no idea how to run an ISP and really like money too much to fix what we've broken.
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Kayytie Hatcher (@KayytieH) reported
@ASHESOJMJPN @Xplornet It’s always something. They never own up to anything
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Jenn MacDonald (@Jenn_MacDonald_) reported
The fact that I use all 50gb of my phone data while working from home and *supposedly* having high speed wifi is ridiculous. That’s life with service from @Xplornet (when you only live 7 mins from the city centre)
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Frank Polat (@frankpolat) reported
@Xplornet if you will not respond to the customer issues for solving it, why asking account details in DM and awaiting one week no answer. You guys are perfect! for demonstrating every small thing of unprofessional service.