Xplore

Xplore Outage Report in Castor, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Castor, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Castor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Castor, Alberta 01/25/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • bradleybuffalo Bruce buffalo (@bradleybuffalo) reported

    @Xplornet **** THEM.... STARLINK FOR THE WIN

  • dchipp David Chipp-Smith (@dchipp) reported

    It has been over 15 hours with no @Xplornet internet. No one has been able to provide an update. Ever since #Xplornet purchased CCI here in Alberta, I have had nothing but issues. Unfortunately no other rural competitors in my area #fixyourshit

  • kendeer11 Kendeer11 (@kendeer11) reported

    Nothing like @Xplornet being down, yet again (seems the only consistency is the inconsistent internet)….this internet is frustrating - I hate living remote because of this ****** internet problem 😒😡

  • creeksidecomms Michaela Tokarski (@creeksidecomms) reported

    @Xplornet I can't believe that you won't let me cancel without going through to your loyalty department with a 30 minutes... Completely unacceptable service. According to CRTC Internet Code section G section 3 all I need to do is inform you that I would like to cancel.

  • chefdills Dylan Brushett (@chefdills) reported

    @dchipp @Xplornet For real though, this is THE WORST customer service I’ve ever gotten for ANYTHING! My mom who still lives in NL has Eastlink internet. I know that isn’t offered out here but the download speeds are around 150 mbps in her rural community and they always give ETAs for outages.

  • bluestockingetc Kate Bullock (she/her) Manic Gorgon Dream Girl (@bluestockingetc) reported

    @DarkElfLX @EricMPaq @Xplornet They've been pretty awful to deal with since she got the internet, but this is just a new level of ridiculous. I just can't imagine, as a company, expecting anyone to uninstall tech, let alone seniors in rural areas.

  • ZNsolo101 ZNsolo101 (@ZNsolo101) reported

    @Xplornet I'm a tech support rep do you want me to walk you through how to tell if your service is being blocked or capped it's vary easy to test anyone wants that I do DM me I got you with a walk through and full video soon

  • TanyaMMDash Tanya Dash (@TanyaMMDash) reported

    @Xplornet The internet has been down for way over 12 hrs! When I called no one would say why or give an eta on when it will be back up! 😡 #internetdown

  • lexomatic Alexis Gee (@lexomatic) reported

    @bluestockingetc @Xplornet @CCTS_CPRST and if they won't do it, file a human rights complaint

  • Pehusnmilvr Lou (@Pehusnmilvr) reported

    Funny how all of the complaints about @Xplornet's poor service disappeared from their Twitter account. Censorship is alive and well!