Xplore

Xplore Outage Report in Castor, Alberta

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Castor, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Castor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Castor, Alberta 03/29/2026 14:30

March 29: Problems at Xplore

Xplore is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • twistedroutes Twisted Routes (@twistedroutes) reported

    @SpaceXStarlink any plans to expand beta in Ontario, or just make the service available? Waiting until October feels unbearable. Also, will it be seasonally pause-able like existing services (xplornet et al)?

  • shannbil Shannon Bileski☈ (@shannbil) reported

    @JKosuth @Xplornet Throttling...it was horrible! Starlink has been a great alternative!

  • SHARKEY16 Clark Cunningham (@SHARKEY16) reported

    Who out there is having problems with Xplornet!? Bad, slow connections & to make it worse we received direction from a CSR during the MB/Ont border shutdown, as a direct result our service is minimal at best, thanks 4 the advice! Ya might wanna do something about it @APlenehan 🤔

  • RowdyRoddyF Rod Follett (@RowdyRoddyF) reported

    @McMudder71 Booster didn’t really work at our cabin due to the mountains near by so I got xplornet. Got service throughout the cabin and around the yard. It’s a monthly cost but with parents getting older and the kids getting to the age where they can stay home, we need reliable cell service

  • Repinerator Repinerator (@Repinerator) reported

    @_chark2020_ @Xplornet And they still try to reach out with their fake “let us help you” bull💩 I’ve been down the tech road so many times I could do it blindfolded. I’m sure u have too. No improvement.

  • Q2uSue Suelynn Peters (@Q2uSue) reported

    @BrentHCameron @Xplornet @elonmusk You’re paying for a non existing service.. isn’t that sad in 2021!

  • joanlemmesmash Lexie. #B.L.M (@joanlemmesmash) reported

    @Xplornet just loves to randomly make things stop working. Sometimes it's Netflix, sometimes it's loading images on only one google browser even though I've cleared the cache and everything lmao. Garbage.

  • seeteegee Chris McGee (@seeteegee) reported

    @bobbotron @storminternet I wanted to get storm out here, but they just couldn't provide the signal to my home without extraordinary effort at the time. So, it was xplornet, which was fine, but pricey and a little unreliable and now bell home wireless, which is pretty solid, but slow and there's a cap.

  • 1776North ODIN1776 (@1776North) reported

    @Victoria59L @WidemanLorne Xplornet is complete dog ****.

  • ModemDog Modem 🔜 AC 2022 (hopefully) (@ModemDog) reported

    @nielsernest @Xplornet I’m going through the exact same hell. Xplornet won’t give you the service you pay for, never count on them. Ever.