Xplore Outage Report in Chase, British Columbia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Chase, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Chase and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Deanna Davies
(@DeannaDavies3) reported
@KT_Koop @Xplornet This has been an ongoing issue for years. We lived out your way and this was our reality. When the kids became teens it was impossible to do homework. I can’t imagine the challenges today. So sorry.
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Stephen Lee
(@stevesbizzs) reported
@Nick62289935 @Xplornet @moseleywilliams I agree Nick, as an Xplornet customer we've had little to no internet for weeks now and the technicians they send out have no explanation. We suspect they've made changes to our service or the traffic management policy is restricting our bandwidth instead of what were paying for
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Nick
(@Nick62289935) reported
@Xplornet @charlie1105 That's right Charlie, call their support department to have them explain how to unplug/replug for 4 minutes of half-decent service...only to need to do it again, and again... Don't call too often though...they'll block your number like they did to me.
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brandon smith
(@brandon90053725) reported
@Xplornet I may be able to **** and watch some thing with 3 Mbps but good luck trying to ******* download would take half the night to ******* download 100 MB honestly your **** network probably has something to do with it to
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Ryan Pederson
(@NESaskFarmer) reported
@aar0nsadler @dennydenny1020 You will miss calling Xplornet for troubleshooting help. Xplornet - “unplug your router for 30 seconds.......how is it now?” Customer- No change still terrible. Xplornet- Well than it’s because of the weather. Have a nice day!
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Metal Wolf
(@m3t4lw01f) reported
My internet isn't working because I'm using it too much. According to Xplornet. That's a laugh, considering we can't use it at all. Google wifi says I'm using 0.2mbps down and 0.3mbps up (when it's actually working). Hardly saturating the connection right?
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RuralAtheist
(@RuralAtheist) reported
Pretty sure having near zero internet on a daily basis from my 25M @Xplornet service is not normal. Nor are the thousands and thousands of people complaining daily about how horrible xplornet support is. Maintenance done on Monday seems to have destroyed even the 4M I was getting
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Fast Jeff
(@fastjeff) reported
@Xplornet Make it sound like you'd send in techs to fix xplornet's duct taped failing infrastructure and it's only this year you've been failing as an ISP.... xplornet is a terrible ISP. #cancelxplornet
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Beth
(@BethanyFontaine) reported
Parents don’t have wifi and haven’t had it since yesterday, no help on the phone either, kids missed classes and now gunna miss jets game soon😒 @Xplornet @XplornetES
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Metal Wolf
(@m3t4lw01f) reported
My @Xplornet connection is so slow tonight that my weather app isn't updating. Honestly this is a new low.