Xplore

Xplore Outage Report in Chase, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Chase, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Chase and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Chase, British Columbia 01/10/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Jodie_Ryan Jodie (@Jodie_Ryan) reported

    @Xplornet Today was our 7th installation appointment we had booked, with no communication & no one showed up. We have now had 3 no shows, 2 where people have showed up (without equipment), and 2 where no one even contacted us to cancel. Embarrassing beyond belief.

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported

    @Xplornet at what point do you start refunding your clients for terrible service and down time? This is literally the worst internet provider on the planet. They know they are the only provider for some areas and they rip those customers off severely!

  • mingo59 Marci Girling McPeak (@mingo59) reported

    @Xplornet we pay for 50, getting 1.3 to 5.1 mbs download tonight … horrible service.

  • NFSSmith Scott (@NFSSmith) reported

    Thankfully #Xplornet has a reasonable service offering because Bell & Rogers both cap their rural wireless plans at 50GB/month and charge more per month than I pay for unlimited...

  • StephenWLee Stephen Lee (@StephenWLee) reported

    @Xplornet I have been an Xplornet customer for years and have nothing but good things to say. Unfortunately, I can't get the LTE high speed where I live (physical obstructions - mountains), and need to switch providers, but thank you Xplornet for providing internet to rural areas!

  • PennyOlo Penny Olorenshaw (@PennyOlo) reported

    @Piccia @Xplornet To be fair, we are on a wireless system, and it isn't always this slow, but we would kill for 600mbps. I can't even imagine how fast that must be. Like blinky-fast!

  • FANate6 Nate (@FANate6) reported

    @Sportsnet You black me out in Alberta, for Alberta games. I live in the country, 20 minutes outside of Edmonton on Xplornet. Your customer service doesn't reply to my emails. How do I get this resolved? Do NOT recommend this service for Xplornet users. #frustrated

  • CdnARS_VE4PER CdnARS VE4PER (@CdnARS_VE4PER) reported

    @Xplornet always same thing I get higher cost plans to give me better max speeds then hardware tower node handling capacities exceeded latencies of 5000 ms & choppy intermittent connections Calls to tech support have never resolved the issues; boils down to deficient network

  • stockandpillory A. Newell (@stockandpillory) reported

    @Xplornet I am at the end of my rope. Every day a customer service agent gives me a new reason that my internet is less than 1MB. Apparently, even in November on a clear, sunny day, it's wind, rain, and foliage that are the issue. We pay for a service. Deliver it. It's that easy

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported

    @Xplornet Uh.. you guys should worry less about taking nature photos and worry more about providing a reliable service. WOULD NEVER RECOMMEND.