Xplore

Xplore Outage Report in Chase, British Columbia

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Chase, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Chase and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Chase, British Columbia 12/30/2025 13:00

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • AK_BridgeLake Ann in Bridge Lake (@AK_BridgeLake) reported

    @FrozenF8 Those speeds remind me of when the only internet choice available to me was Xplornet. Hope things don't take too long to recover for you after that horrible storm.

  • staysangry If you’re not angry you’re not paying attention (@staysangry) reported

    @tammyrobert Nope. We don’t even have good cell service here. I have xplornet lte and it’s actually really good. But 110$ per mth. I also have a land line $70/mth. Cell phone $80/mth. And we bought a cell booster for $800 when my husband had to work from home. It’s expensive to be connected.

  • berkypigs2008 Alan Irving (@berkypigs2008) reported

    @Xplornet your service SUCKS NO wifi since THURSDAY. And your customer service does not know when it will be up and running again.#bringbackCCiwireless

  • FrankReardon1 𝔣𝓇𝓪𝐧ｋ ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported

    @DustinPatar Yes just switched to a different ISP. Cellphones and NWT DSL having issues it looks like. @Xplornet is still working

  • SmittyProblems Jeremy Smith (@SmittyProblems) reported

    @Dell_is_Poo @SpaceXStarlink Data is unlimited and service is about $150 CAD. The first year was good, but they seem to have done the same as Xplornet and sold more dishes than they have capacity for.

  • cad9769 COLLEEN (@cad9769) reported

    @Xplornet any idea how long the outage will be ?

  • christinelj5 christinelj (@christinelj5) reported

    @Xplornet care to resolve the damage your equipment is causing on my house? Been trying to get help for 3 days. Great service.

  • ziahusky Eric (@ziahusky) reported

    @Xplornet I've been trying for 2 days to disconnect. The disconnection dept is overwhelmed & I can't get through or get a callback. How can I stop my service?

  • berkypigs2008 Alan Irving (@berkypigs2008) reported

    Well @xplornet your service is terrible. Wifi has been off most of Wednesday afternoon and has again been off since Thursday afternoon and it’s still off. It’s about time u got it sorted out. #nowifiinroundhillAB #bringbackcci

  • Holeinoneboy Parenthesis Brackets III (@Holeinoneboy) reported

    Now going into day 4 without internet. No ETA on fix. Apologies for the inconvenience just don’t cut it. Worst company on the planet @Xplornet