Xplore Outage Report in Clearwater, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Clearwater, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Clearwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 27: Problems at Xplore
Xplore is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (14%)
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Total Blackout (7%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Chris McGee
(@seeteegee) reported
@pugganoche @kathleenogrady Omg, Xplornet satellite service is just bad. It might be a long shot, but perhaps starlink could be an option. I know people who have had success with it in this part of the world.
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Garth Twitchell
(@GarthTwitchell) reported
Would sure be nice not to have reset my antenna 5-6 times a day to try & get on the correct panel at the @Xplornet tower close to me so I can have moderately acceptable internet. It’s getting a bit tiring. When they talk about poor internet, this is it. @Colin1Best @vankayak
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Todd Botterill
(@botterillsales) reported
@SilverStarAg @StarlinkPage We should start a support group lol, waiting after sending a deposit, can't wait to boot xplornet
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bew
(@_brittwilson) reported
@sneaky_neaky_ @Xplornet They put my account (I have no idea how) in someone else’s first name. So all the account info was mine & they wouldn’t let me cancel because it wasn’t in my name. I was livid like how do you really **** this up & then not let me access MY account. With MY info 😶😶😶”policies”
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Scott MacLean
(@jscottmaclean) reported
If you are looking for internet stay away from @Xplornet we installed it last year at the cottage and had issues all last year. Guess what same issue again this year and they tell me I need to pay for extra coverage. Seasonal account hooked up two months ago and never worked
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leigh ann 🌈❣️⭐️🌕☀️💨💚
(@therealLATat) reported
@davinalytle @Xplornet I bet they blame it on covid. A lot of businesses are using it as an excuse to provide crappy customer service and crappy shipping. Get it together @Xplornet
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Crystal Gard
(@CrystalGard) reported
Spending over 7 hours on a phone about a package change and still not changed. Get your crap together #xplornet @Xplornet
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Erin Schettler
(@ErinSchettler) reported
@Xplornet shouldn’t your horrific service be getting better since everyone is bailing for @SpaceXStarlink? I can’t even believe I pay you for whatever this is that your providing because it sure as heck isn’t internet service. Can’t wait until I get that email to switch providers
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Loricat
(@VoosieVooters) reported
@Xplornet How about you get the customer you just hooked up to report back in a couple of months with the actual speeds they are 'enjoying.'
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Matrixxxツ
(@SmevyBean) reported
@Xplornet your service is worse than dial up🤡