Xplore Outage Report in Cochrane, Alberta
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Live Outage Map Near Cochrane, Alberta
The most recent Xplore outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
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Shauna Frederick
(@frederickshauna) reported
from
Calgary, Alberta
@Xplornet please help me understand how the cost of our internet service in @RockyViewCounty has increased 30% in 2 years. The speed/service certainly hasn’t changed. I can get faster service tethering off my cell with @Bell #ruralinternet
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Chris (Iron 4-2)
(@LeafsBottleGang) reported
from
Calgary, Alberta
Xplornet is a terrible commercial. If I was ever getting married (I'm not), and my mother couldn't be there, there's no ******* way I'm making her watch it from a computer screen.
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Marci Girling McPeak
(@mingo59) reported
from
Calgary, Alberta
@ilonagrace_ @Xplornet same for us, no signal at all! ... don’t bother to phone to complain, as they just don’t bother to answer!
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Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
@ChrisLaBossiere @Xplornet Ya but does anyone actually have Starlink out here? My buddy has been waiting over a year and apparently support isn’t ideal. I hope they pull it off but early days yet.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Tatro
(@DannyTatro12) reported
@Xplornet @dirtyspades You guys are a ****** joke, he's saying your CUSTOMER service is what is the issue.
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Frank Reardon Photos
(@FrankReardon1) reported
@JeddorePhil @Xplornet @fanCRTCProfling Never got any such calls
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rekounas
(@rekounas) reported
@Xplornet I don't have an account. I called multiple times to get LTE, but have been told that I am a little out of range, even though neighbors down the road from me are on LTE. I am not interested in satellite as I work from home and would chew through the bandwidth in about a week.
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Commissioner Miner
(@fanCRTCProfling) reported
@JeddorePhil @FrankReardon1 @Xplornet What system exactly? Are you able to take a screenshot of the notice (remove your private information)? I read Xplornet was shutting down in a certain area(s), is it related to that?
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet Thanks for keeping everyone updated on where not to go. I suppose the food bank thing is nice, since I can't Google where my local one is using your service. I'll sacrifice my data plan to Google that instead of talking to you guys in person, though.
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Diane Ashe
(@DianeAshe8) reported
@Xplornet @phantomfarmerSK I switched to 5LTE. Tonight at 9pm. I am getting download speed of 0.30 and upload of 0.19 Ping 87 . How can you charge me over $100 a month plus $6 for your router for this garbage. I am one 62 year old person with a laptop trying to open an email. This is crap!
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Frank Reardon Photos
(@FrankReardon1) reported
@Xplornet Ok this is crazy @Xplornet on hold for over an hour now. Have to hang up. Got things to do 😡 this is crazy
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Mat
(@dirtyspades) reported
@Xplornet is by far the worst customer service out of any company I’ve ever dealt with. They provide a service that over time gets worse yet they continue to add a small charges every few months to the bill. When there is issues they will not reply back to any emails. #brutal
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maggie cassella
(@maggiecassella) reported
@CRTCeng @Xplornet @CCTS_CPRST Thx again. Just checked it out. And that's not what I'm looking for at all. This seems to me to be an unfair trade practice. Is there nowhere I can go with a complaint about signing up for a service the company seems to have no commitment to delivering?
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John Masswohl
(@JohnMasswohl) reported
@VirtualAstro I am envious. I live in rural Canada and currently pay more than that for sub-par service from my only option....satellite from @Xplornet.