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Xplore

Xplore Outage Report in Cochrane, Alberta

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cochrane, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • VoosieVooters
    Loricat (@VoosieVooters) reported

    @beckstreaker07 @Xplornet Same thing here. Sick to death of Xplornet. Last service call did absolutely nothing but further deplete my bank account.

  • Nick62289935
    Nick (@Nick62289935) reported

    @Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • stevecurious2
    Steve (BoSox fan in Blue Jay land 🇨🇦) (@stevecurious2) reported

    @Xplornet Well aware of your tech. support number, committed to memory due to the frequency of me having to use it. Tbh I am just not prepared to call, wait, select prompts and wait another hour or more for a call back. Not how I want to spend my evening.

  • Nick62289935
    Nick (@Nick62289935) reported

    @Bobbeyyyyyy @Xplornet Oh, I'm their problem alright. They have outright told me that they will not uphold their end of the contract. I will fight them every way I can until they do something. They've tried to block me everywhere they can...it only strengthens my resolve!

  • Nick62289935
    Nick (@Nick62289935) reported

    @Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING.

  • grubextrapolate
    Russ (@grubextrapolate) reported

    @Xplornet my least favorite part of your acquisition of Silo is the disappearance of their "current status" page which clearly showed when there was an outage, affected towers, and ETA if available. You guys have nothing

  • Bobbeyyyyyy
    Bobby (@Bobbeyyyyyy) reported

    @VoosieVooters @Xplornet No where there a **** company

  • grubextrapolate
    Russ (@grubextrapolate) reported

    @Xplornet outage in Brant/Newport ON (former Silo customer)? Have been down for an hour and a half and reboots not helping. Any idea when I'll be back online?

  • Fred_Wreck1983
    Fred Cee (@Fred_Wreck1983) reported

    @Bobbeyyyyyy @Xplornet there is a problem with their whole network, it's a piece of ****.

  • CameronBrewst20
    Cameron Brewster (@CameronBrewst20) reported

    @Xplornet My family called tech support complaining that we pay for 25mbps download speed and we are getting 1mbps download speed. They said they would send someone out to come check out the problem and no one has come to our house yet because they keep making excuses.