Xplore Outage Report in Cochrane, Alberta
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at Xplore
Xplore is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Cochrane, Alberta
The most recent Xplore outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
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Chris (Iron 4-2)
(@LeafsBottleGang) reported
from
Calgary, Alberta
Xplornet is a terrible commercial. If I was ever getting married (I'm not), and my mother couldn't be there, there's no ******* way I'm making her watch it from a computer screen.
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Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
@ChrisLaBossiere @Xplornet Ya but does anyone actually have Starlink out here? My buddy has been waiting over a year and apparently support isn’t ideal. I hope they pull it off but early days yet.
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Marci Girling McPeak
(@mingo59) reported
from
Calgary, Alberta
@ilonagrace_ @Xplornet same for us, no signal at all! ... don’t bother to phone to complain, as they just don’t bother to answer!
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Shauna Frederick
(@frederickshauna) reported
from
Calgary, Alberta
@Xplornet please help me understand how the cost of our internet service in @RockyViewCounty has increased 30% in 2 years. The speed/service certainly hasn’t changed. I can get faster service tethering off my cell with @Bell #ruralinternet
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Heather
(@HeatherTownFink) reported
@Xplornet my internet is down AGAIN!! Ughhhhh....central Alberta.
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Nep
(@Nep03034037) reported
@Xplornet i love how you try so hard to pass of as being a good and caring company yet you do not even remotely come close to having good customer service its really sad just go out of business already you **** heads
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Jody Gavel
(@677HayBay) reported
@DawsonLamoureux @CheSarahSera I was thinking the same. Xplornet hasn’t been great lately but I’m also not a big Bell fan. Tough choice for sure. However, since there isn’t any customer loyalty benefits with any corp anymore, it wouldn’t hurt to switch to Bell because you can always go back.
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Pete Archer
(@MaizeingPete) reported
@CousineauAlbert @tenwattandrew @Xplornet They are always the worst option it seems. Trouble is sometimes they r the only option
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Rika Edwards
(@Lucy4141) reported
Hey @Xplornet - it’s been over a week since our custom business domain has been down. No resolution after hours on the phone w/ your tech team. The pandemic is difficult enough on small business, you’ve further marginalized our ability to run a business during lockdown.
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Matthew Dulmage
(@PlymouthScamp) reported
@Xplornet honestly the worst company to deal with..slow speed not even close to what i was promised @SucksXplornet
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ksjdlv
(@kenjohn91388485) reported
@Xplornet I reached out to your tech team they couldn’t change anything same signal strength and terrible streaming buffing a lot . What I like to here from you is you agree to cut my bill in half every mth so if you don’t I am filing a report with Crtc so you can’t hound me fir the $
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Joshua McLean
(@DuartJosh) reported
@Xplornet 4 plus hours of no service following two weeks of sub 10Mbps on download. Remind me again why we pay you $100 plus per month?
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Fast Jeff
(@fastjeff) reported
@Xplornet Going to be a challenge, but I'm sure xplornet will find a way to make fiber slow and unreliable like all xplornets other services.
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jim
(@Gympanzee28) reported
@shannbil 👍 thanks for honest assessment . We’re going switch as well…getting frustrated with our service (not xplornet, but not fast for rural service)