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Xplore

Xplore Outage Report in Courtenay, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Courtenay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • kevdevlyn
    Kevin Porter (@kevdevlyn) reported

    @Xplornet Had to switch to cellular data to load article why you ask because xplornet sucks.

  • kevdevlyn
    Kevin Porter (@kevdevlyn) reported

    @Xplornet It was **** for three days. Got the messages every day about maintenance. Not just briefly. Did a speed test this morning. Barely getting 20 mbps. Good thing I am paying $125 a month for 50 mbps. Can’t wait for Starlink.

  • StephenPunwasi
    Stephen Punwasi (@StephenPunwasi) reported

    @DrTed77 Xplornet was $150 for 100 GB/month for a quarter the speed, with latency so bad you couldn’t do video conferencing. They only upgraded this year after competition, and it’s still way worse.

  • mikofox
    🦊 Mikofox 🍁 (@mikofox) reported

    @Xplornet Your satellite data counter is freaking out again. Yesterday at 75% usage, today 90%. No way this is correct. But was trying to upload a 50Mb movie to icloud and browser complained that the connection was too slow. So it was re-trying for a while. This so sucks!

  • StarBuck_83
    ✨StarBuck_83✨ (@StarBuck_83) reported

    @Xplornet You should get better customer service agents. I was just called a ***** by one of your service reps. All because I want the services I pay for!

  • Glphoto1
    Glphoto (@Glphoto1) reported

    @CraigBaird @Xplornet Riable internet, what a joke, I pay for 25 down and average from 5 to 8 down. That is not reliable it is a rip off

  • fastjeff
    Fast Jeff (@fastjeff) reported

    @Xplornet You can save yourself money by running your own tin cans and string rather than calling that number. Avoid xplornet, they're bad. You will regret it.

  • DatVonGuy
    Von (@DatVonGuy) reported

    @CCI_Wireless customer service has gone to ****, since xplornet bought them. First the overall service, now the customer service sucks. Come on @elonmusk bring @SpaceXStarlink to my area soon!!

  • m3t4lw01f
    m3t4lw01f (@m3t4lw01f) reported

    @DrTed77 @StephenPunwasi Xplornet is not Canadian. They are owned by Stonepeak, which is a US investment firm. Also, Xplornet is trash. I'm lucky if I can even use Twitter, my kids can't use it for school and I can't work from home. No amount of "support" has ever fixed it.

  • pond7
    Brad Pond (@pond7) reported

    @Smash88209599 @andremorneault @DominicCardy If you have “good internet” via Xplornet you should consider yourself extremely lucky. 95% of xplornet users have the worst internet in the country