Xplore

Xplore Outage Report in Courtenay, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Courtenay, British Columbia 02/03/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Ian_Flyfish Ian Cavanagh (@Ian_Flyfish) reported

    Is there an @Xplornet internet outage in Cambridge narrows/ Wickham right now?

  • MilhaPasit Milha (@MilhaPasit) reported

    Imagine only having a tiny fraction of what is actually needed for survival and then having it stolen by a scam company that refuses to be accountable. **** Xplornet! I have enough stress without wasting all my time contacting them repeatedly only to get nowhere. Never use them!

  • mellybelle57 Melodie Osborne Scott (@mellybelle57) reported

    @Xplornet It doesn’t help. Spend an hour to have it work again for another one and then back to the same thing so expensive for crap service

  • MilhaPasit Milha (@MilhaPasit) reported

    Snowed in, can't afford snow removal because I can't even afford food, heat, bills, meds, water, other basics. On top of it all my place was robbed and then Xplornet wrongfully took $ from me again and won't help me resolve it. I need to see my dr but can't get out. I hate this!

  • SeanBroughton9 Sean Broughton (@SeanBroughton9) reported

    @Xplornet No internet in Niagara on the Lake for 4 hours. Wait time for tech support on the phone is 84 minutes. I guess this is what $130 a month gets you👎👎

  • pcincognito Paul Chatten (@pcincognito) reported

    @Xplornet Please check the Hilton tower appears to be down!

  • zotfot Arpad Hild (@zotfot) reported

    @Xplornet It never helps y'all need to launch a new satellite, starlink is available where iam now, my buddy is getting speeds of 283 mbps with starlink

  • motordes47 Des Cartier (@motordes47) reported

    @WellyAdvertiser I have objections as soon as I hear the name Xplornet. Never had more inconsistent, poor service.

  • MilhaPasit Milha (@MilhaPasit) reported

    @Xplornet I never said I was having trouble getting in touch. I've called and emailed over and over again and nothing gets resolved. All I get are shady excuses that constantly change and absolutely no accountability or actual help. I'm going to be filing a complaint with the @BBC_BC

  • ProlongingCovid ChloroquineGuerilla😊 (@ProlongingCovid) reported

    @CatusPetasatus I've already got Xplornet, going with them, their telephone service is new. I'm having my antenna upgraded so I can do streaming.