Xplore

Xplore Outage Report in Courtenay, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Courtenay, British Columbia 01/13/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • jstadtke1 Jennifer Stadtke (@jstadtke1) reported

    @Broadviewfarm @Xplornet Ditto #xplornet = no service. Dial up was better.

  • saskiaages Pip (@saskiaages) reported

    @Xplornet The promised speeds are fraud. That is the MAX speed in reality you are lucky if you get a connection. At all. And not Put Of Range or No Internet signal. Then u pay 70 to have a tech visit after days of dealing w 40 minute waits, repeated tech conversations and on it goes. Enjoy

  • chrisveitch chris (@chrisveitch) reported

    @elonmusk Hey elon I live in erin Ontario and they were supposed to run fibre but somehow they did across the street and we have slow internet with xplornet 5mb isn't enough can't even hook are security cameras up because it's so slow

  • Rosebuddy1973 tying up loose ends (@Rosebuddy1973) reported

    @Xplornet We happy to switch from Xplornet to be on CCI after waiting years until there was a tower that would be line of site. Xplornet was always offline just when I needed it for my work. So now after Xplornet took over CCI the EXACT same problems are happening. 1/2

  • BluebirdX11 Bluebird (SkiAspen.eth) (@BluebirdX11) reported

    @rkhazzam @Xplornet @SpaceX It’s magical. Setting aside technical performance (poor), xplornet has, in my estimation, the worst customer service offering I have ever experienced from any company in my life. Starlink - so far so good. Lightning fast at the outset. And works.

  • Kester1990 Lennox Harrison (@Kester1990) reported

    @GMWald @Xplornet It WAS great service back when it was CCI WIRELESS.

  • 8220 Henry (@8220) reported

    @Xplornet You have very screwy procedure!! If a technician comes to see whether I can upgrade my service & it turns out I can't, then I have to pay $75 fee -even though your people said it should be available. This is pure bull manure! @cbcgopublic

  • dusttheliberal2 “Fringe Minority” Bill🇨🇦 (@dusttheliberal2) reported

    @Xplornet Your service is garbage, it should be a crime that you have a virtual monopoly on service to rural internet, your technician was just here and I was getting tons of service, then he pulled out of the driveway and same typical junk, how much government subsidies do you get

  • RobeyEdith Geanine Edith Robey (@RobeyEdith) reported

    @jstadtke1 @Xplornet Starting day 9 w-out service. Upgraded my data plan for $15 mo. x 12 = $180 as daily charges too high. Don’t know yet Mom’s costs. Drove fr friend’s w/ wifi ( 4 work) to receive 8:15 - 8:30 call re: 2nd repair time. Came @ 9. Should’ve been fixed the 1st time! Unacceptable!

  • mrrgteacher Mr. Restoule General (@mrrgteacher) reported

    Anyone else’s @Xplornet been down all weekend???