Xplore

Xplore Outage Report in Courtenay, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Courtenay, British Columbia 09/17/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Total Blackout (9%)

    Total Blackout (9%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Taylor18Petty Taylor (@Taylor18Petty) reported

    Anyone else having issues with @Xplornet this am? #internet

  • Arjentine Just Arjentine (@Arjentine) reported

    This will be the 3rd time that our phone service from @xplornet has been discovered not working after someone tried to call us and then afterwards let us know. That is besides the rain-fade Internet and garbled voice messages. #poorservice

  • TylerWi49866913 TYW11 (@TylerWi49866913) reported

    @MFibrillations Let me tell you about Xplornet. Xplornet wifi is the closest thing you can get to hellish wifi. Once I tried to open my email but because of the ****** service it took over 7 hours for my email to open.

  • MeganMcLaren3 Megan McLaren (@MeganMcLaren3) reported

    @Xplornet is your service down? Don’t ask me to call,need your service to call #ruralinternetsucks

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Xplornet I will be cancelling my LTE at home end of the month. My prayers have been answered with the availability of fibe at 500/100 for LESS than it pay for maybe 9/.5 The satellite will be addressed next. $45 a month for service suspension? Wtf

  • Anon68049697 ✨Clearing tags✨ (@Anon68049697) reported

    @Xplornet Whats up with the wifi in prince edward county, its just not working. any clue when it will be back up?

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet no one will help me ,2 days with no phones,no one their cares or will help us.If you do not have the ability to fix your phones why not tell us and we will explore a new provider

  • Arjentine Just Arjentine (@Arjentine) reported

    @Xplornet We attempted to contact you via email yesterday and were sent a troubleshooting guide. It did not help. After some googling, we figured it out on our own (it was the router). I am still unhappy with this service (not directed at the innocent social media person ofc).

  • C_of_hawthorn C. (@C_of_hawthorn) reported

    @Xplornet the most useless internet service since dial-up 🙄 #xplornetsucks

  • freedomdotca Freedom Dot CA (@freedomdotca) reported

    @Taylor18Petty @Xplornet And of course good luck getting through to anyone. Been on the damn phone with them all morning and keep getting hung up on every 20 minutes, so have to restart the call... Worst ISP ever.