Xplore

Xplore Outage Report in Courtenay, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Courtenay, British Columbia 03/24/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • stephanie4tin stephanie (@stephanie4tin) reported

    @Boboljinks @Xplornet they overload all their towers it’ll never get fixed, maybe for a few hours but nothings permanent with them.

  • medic969 Rob Good (@medic969) reported

    .@Xplornet Internet just went down 5min before a zoom meeting…..second morning in a row…..looks like it was down throughout night multiple times as well. What is happening?

  • legs_bow Bow Legs (@legs_bow) reported

    @reikokoyama79 @Xplornet I have Telus in town - the Flames/Oilers game last night was 'jumpy'. Poor performance by the provider.

  • agento1001 Mike Mac (@agento1001) reported

    @Xplornet 45 Minutes on the phone just to cancel a service AND THEN they tell me I have to climb a ladder and retrieve some piece of the dish before they can cancel? What a ******* JOKE!

  • FPSCiliberti ChrisC (@FPSCiliberti) reported

    @Xplornet what is your issue in Wooler ONT ? Service always not working or slow as evolution ?????

  • ItsAroz Aroz🍥 (@ItsAroz) reported

    Pt.2: im currently with @Xplornet where I am consistently only receiving 30kb/s when they are supposed to be giving 1mb/s, would really love to leave this terrible service asap, however when I look on the app for starlink it just says that its expected mid to late 2021, with no

  • RIGIDONE43 BRW (@RIGIDONE43) reported

    @Xplornet Absolutely garbage service and just idiots working there

  • miket136 Michael Thomlinson (@miket136) reported

    @reikokoyama79 @Xplornet I've been on the list for Starlink for ages. Had Xplornet years ago and had to bail; terrible service and performance.

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @B2Bspecialist @Xplornet Good luck with anything from xplornet. Over the weekend the Pugwash, NS tower was giving me a 1 to 2 download. It’s been this way for the last year horrible service!!

  • stockyrds Stockyrds (@stockyrds) reported

    So its quite apparent that @Xplornet wasnt properly prepped to assimilate with cci. They didnt even give a heads up that they were migrating the 2 together. Day 4 without home service and 6 phone calls later and still nothing. Thzts the type of service rural people deal with!