Xplornet Outage in Courtenay, British Columbia
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Xplornet is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Xplornet problems in the last 24 hours in Courtenay, British Columbia
The following chart shows the number of reports that we have received about Xplornet over the past 24 hours from users in Courtenay and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.
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Most Reported Problems:
- Total Blackout
Xplornet in Courtenay, British Columbia CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Xplornet Issues ReportsLatest outage, problems and issue reports in social media:
@Xplornet what does it take to just get through? Multiple times now my wife and I have called to cancel our service. Despite being ensured in June we had cancelled we are still getting charged. Sitting on hold today for an hour and a half and counting today.
@NockAndLoose @Xplornet 1/2 Same here and he was hostile when I declined his bribes. Also refused to have their antenna equipment removed from our brick chimney. Basically keep it or take it down ourselves (I’m 75) Or pay an @xplornet service person to remove it. Absolute crap service
@Sunny94FM @Xplornet Here’s a reason why not. Another company offered fibe internet in our area. Higher speeds and cheaper than my Xplornet LTE contract. When I contacted xplornet to cancel they said I have to pay to have their equipment removed from our brick chimney or we could just leave it Brutal
@Xplornet I am literally 3 feet away from my internet router, and I can’t play my own music from Spotify. I’m done paying $149 a month man. You are overloading customers on to P2P towers without acknowledging the data it takes. Either fix it, or I’ll covince thousands to switch.
@Xplornet Don't sweat it, I cancelled my service.
for abt $15 /mo more far superior service Total init bill $922 includes 1st month's service fee extra outlay is only $764 all freight & taxes in @Xplornet is simply causing me to waste my $25 / TSN subscription fee anyway so switching looks better all the time.
@Xplornet Down again. So frustrating!
Called @Xplornet to cancel my service and they told me I'd need to hold for 84 minutes to speak to a loyalty agent. That's a hostage situation.
@_crackrocks_ @Xplornet Same here. Calling the tech support gets you nowhere. Endless loop of getting transferred from xplornet to full throttle. Worst customer service experience ever.
@BigBadJuan xplornet is working and they tell me. Or this one time when both were down, some strange v slow c-band service (something like that) wasn't and told me that way.