Xplore

Xplore Outage Report in Courtenay, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Courtenay, British Columbia 03/25/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported from Brockton, Ontario

    Still unable to cancel @Xplornet 's "service". Couple months now. They will email me telling me to call them, and spam my voicemail with digital messages telling me to call. When you call these pricks, you are put on hold until you give up. Zero customer service whatsoever.

  • TheBoredRoamer Mister Bored (@TheBoredRoamer) reported

    Oh suprising news, @Xplornet not working again. Xplornet is the Delorean DMC-12 of internet providers.

  • DBSLarsson Dale 🇨🇦 🆎 (@DBSLarsson) reported

    @TheAstroKiwi Already know of, what, 8+ StarLink dishes around here. Rapidly replacing the TELUS SmartHubs / XplorNet dishes as they are garbage when the cell towers only put out anywhere from no bars to two.

  • Badenoch1 Paul Rhodes (@Badenoch1) reported

    @Xplornet Thanks. I sorted this matter out with your customer reps.

  • cantechit Justin Cohen (@cantechit) reported from Orangeville, Ontario

    @bcjordo @elonmusk It was pretty bad on roaming over the weekend with lucky to get 5-10mb , back at home I was lucky to get 20 down and two up for hours last night. Feels like Xplornet all over again.

  • albertaclassic Natalie McCormick (@albertaclassic) reported

    @Xplornet I called in and had the issue taken care of. I just don’t get this big charge then throttle ppl back.

  • Marmieowner Dogluvr (@Marmieowner) reported

    @Xplornet I don't have time right now, thanks. I've spent several hours on the phone already with technical support in the last few weeks. The outages are always weather related. It hardly ever rains or snows. It is always the wind.

  • christinelj5 christinelj (@christinelj5) reported

    @Xplornet love the property damage is causing to my home and your refusal to resolve the issue!

  • Holeinoneboy Parenthesis Brackets III (@Holeinoneboy) reported

    Now going into day 4 without internet. No ETA on fix. Apologies for the inconvenience just don’t cut it. Worst company on the planet @Xplornet

  • USmarketsucks Millennial, But Boomer (@USmarketsucks) reported

    @Xplornet @WhistleOut_CA Seriously, xplornet is awful. And their sales staff are full of sht. They will 100% lie to you.