Xplore

Xplore Outage Report in Courtenay, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Courtenay, British Columbia 02/28/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca Meanwhile I can't even perform a speed test on Xplornet. Just fails. Netflix is currently having trouble keeping a single stream going on low quality without buffering.

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet garbage photo from a garbage company. 🖕

  • olblue81 Stuart Lawrence (@olblue81) reported

    Never fails. Board meeting online and @Xplornet is so slow web pages are timing out when I try to open them.

  • HoarderPrairie Prairie Hoarder (@HoarderPrairie) reported

    @Xplornet So,...how does that help me in Rosetown Sk area? This tweet is being powered by SaskTel....because your "service" has been down for over 24 hours. Again. 1-2 mbs on a 25 mbs plan? (when it works). Trash! Hello @starlink You've got a Shiny new Customer..waiting NOT to be lied to.

  • HoarderPrairie Prairie Hoarder (@HoarderPrairie) reported

    @Xplornet And everyone is getting tired of your Canned Responses. Just get the damned thing working...that's what we pay you for! Or do you need EVEN MORE OF OUR TAX $$? to accomplish what our First TAX DOLLARS were meant to fix?

  • jfmezei Jean-François Mezei (@jfmezei) reported

    If incumbent Shaw is throwing in the towel trying to build Freedom to be competitive, how can anyone expect a small spun off Freedom to work ? Short of giant like Verizon/Vodaphone buying Freedom, like tiny Xplornet in Winnipeg, Freedom will fail to provide market forces #CRTC

  • TheErikaF Erika ✨ (@TheErikaF) reported

    If @Xplornet couldn’t get any worse with their awful speeds they’re asking me to pay to remove THEIR equipment that THEY installed on my 2 story home. They want me to do it... I don’t even own a ladder that goes that high.

  • fromthegoatbarn Barry Fearnley rancher, soil farmer (@fromthegoatbarn) reported

    @Xplornet I have been, I shouldn't have to call every 2 days for support, look at my picture thread, I got off the phone last evening at about 8:30 local time, was told it was "high use" causing the issue, do you think it was high use at 11:30pm when there was only 1.02mbps?

  • xCLAY_ ×CLAY× (@xCLAY_) reported

    @thunder012341 @Bell_Support Damn idk if I wanna get it now, I wish there was more isp for rural areas theres only 2 for my area xplornet nd bell had xplornet never doing that again lol was hoping bell was better but idk now lol

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet UP TO means something else to xplornet, and it's not really unlimited. Xplornet is a terrible ISP, avoid xplornet.