Xplore

Xplore Outage Report in Courtenay, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Courtenay, British Columbia 11/17/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • nosliwffej Jeff Wilson (@nosliwffej) reported

    @Xplornet absolutely disgusted that you increase rates, and jack up data add on prices all whilst kids are home learning!!!!! #criminal long time customer about to make the #starlink switch. Zero compassion for rural families. $130 month for 10mbps and 100gb of data! #shame

  • Saittech89 Saittech (@Saittech89) reported

    @Xplornet Anyone need internet? Look up Starlink, cheaper then everyone with faster speeds and better service

  • glennagar2013 glenn agar (@glennagar2013) reported

    @Xplornet I'm at a loss. No internet for the 4th week. First tech would not accept service request because I was not in their service area. Second tech unable to repair as he does not have equipment to repair Satelite LTE. What's next?

  • SleepingLogic Sleeping Logic™ (@SleepingLogic) reported

    @Xplornet I’m gonna make sure my friends whom are YouTubers spread the word throughout Canada that your company is by far the most crooked and worst service you will get as a Canadian citizen.

  • Twinntech Dan Twinn (@Twinntech) reported

    @Xplornet down again

  • ml66sc87 Nick 🇨🇦 (@ml66sc87) reported

    (1/2) Thx for NOTHING @Xplornet Tech came out and said only fix is to put dish in in ground pole. “They’re next to impossible to find. Call us when you find it and have it installed”. So now NO internet for weeks or more.

  • billgatescooka brandon (@billgatescooka) reported

    @Xplornet And then boast about the service when half the towers are oversold from your lack of care and you could care less about the customers you only care about making money and only upgrading the network if necessary maybe it will be upgraded to provide 50 in June

  • ehcormij Jim Roche (@ehcormij) reported

    @BellAliant internet issues again. Called Tech Sup. When I asked agent to repeat her name her response was to say she was authorized to discontinue call. I guess @Xplornet it will be. Time and frustration just not worth it.

  • SleepingLogic Sleeping Logic™ (@SleepingLogic) reported

    @Xplornet The second day I will have to make a tweet, wifi is outrageously slow and I’m now thinking of just calling another provider

  • Where1sMyTaco Chris O’Connell (@Where1sMyTaco) reported

    @Xplornet you guys have the worst customer service. No wonder mists posts under your name is slander cause your a shame of a company.