Xplore

Xplore Outage Report in Courtenay, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Courtenay, British Columbia 10/27/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported

    @Xplornet Uh.. you guys should worry less about taking nature photos and worry more about providing a reliable service. WOULD NEVER RECOMMEND.

  • StephenWLee Stephen Lee (@StephenWLee) reported

    @Xplornet I have been an Xplornet customer for years and have nothing but good things to say. Unfortunately, I can't get the LTE high speed where I live (physical obstructions - mountains), and need to switch providers, but thank you Xplornet for providing internet to rural areas!

  • AerovuAerial AeroVu Aerial (@AerovuAerial) reported

    @ctvwinnipeg Check out the website Xplornet sucks then get back to me with this good news maybe help Starlink and we will finally have real internet

  • CdnARS_VE4PER CdnARS VE4PER (@CdnARS_VE4PER) reported

    @Xplornet always same thing I get higher cost plans to give me better max speeds then hardware tower node handling capacities exceeded latencies of 5000 ms & choppy intermittent connections Calls to tech support have never resolved the issues; boils down to deficient network

  • charlie1105 Charlie Walker (@charlie1105) reported

    @Xplornet haha, note the "up to" in there - in reality, what you'll get is 2mb for 18 hours a day, and zero connection for the other 6. If you want awful service, and even worse customer support, then sure, give Xplornet a call.

  • NFSSmith Scott (@NFSSmith) reported

    Thankfully #Xplornet has a reasonable service offering because Bell & Rogers both cap their rural wireless plans at 50GB/month and charge more per month than I pay for unlimited...

  • Birdm0use Birdmouse (@Birdm0use) reported

    @Xplornet My internet is down... why u no call back...

  • mingo59 Marci Girling McPeak (@mingo59) reported

    @Xplornet we pay for 50, getting 1.3 to 5.1 mbs download tonight … horrible service.

  • chriswtburke Chris Burke \\ t.me/findyourfriendspei (@chriswtburke) reported

    @Xplornet just checking... y’all are down in eastern PEI, right?

  • ShootyMcSnipe Shooty McSnipe (@ShootyMcSnipe) reported

    @elonmusk long shot but there's no customer service on Starlink sites at all. I've been a telecom tech for 15 years and was with Xplornet the last several for Rural Canadians.I've been selling people on Starlink all over SK as it's the best option. Any chance for referal ID?