Xplore Outage Report in Courtenay, British Columbia
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Courtenay, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Xplore
Xplore is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Bluebird (StartWinning.eth)
(@BluebirdX11) reported
I would like to make everyone I can reach aware that @Xplornet is utterly useless in the realm of customer service. Truly terrible - a class of their own. Knowing them, they might publicly respond to this tweet pretending that they want to help, only to deliver nothing of value.
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Natalie McCormick
(@albertaclassic) reported
@Xplornet I called in and had the issue taken care of. I just don’t get this big charge then throttle ppl back.
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acapp
(@anna_cappy) reported
@Xplornet our internet has been down since Monday morning - still no explanation of what the problem is. No ETA of when it will be fixed. How do you expect to keep customers with this kind of service.
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Pip
(@saskiaages) reported
@Xplornet 1/after days of hell your customer service supervisor said a tech needed to be sent out at my expense. He then hung up on me. He said when I expressed costs already personally incurred with frustration that if I was not going to be professional he would end the call.
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𝔣𝓇𝓪𝐧ｋ ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬
(@FrankReardon1) reported
@DustinPatar Yes just switched to a different ISP. Cellphones and NWT DSL having issues it looks like. @Xplornet is still working
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christinelj
(@christinelj5) reported
@Xplornet love the property damage is causing to my home and your refusal to resolve the issue!
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ZNsolo101
(@ZNsolo101) reported
@Bell yo if bell was not just about making a few $ for that service my house would have fibor but yall just wont move the line 1 km down my road but xplornet got me with internet thats better your dsl is so *** for the price its sad nova scotia hype
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Shawn Sabine
(@ShawnSabine1) reported
@Xplornet @XploreMobile I've had Xplornet for 3 years and never once defaulted on a payment. I explained my situation to them now and that I am waiting on a tax return and I had to get a couple of months behind on the Xplornet payments. They sent me a message they're cutting me off. Hello Starlink! Bye!
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Jason Allonby
(@jasonallonby) reported
@SeanRossSapp Sean please report that Xplornet sucks! My internet has cut five times during the buy in!
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christinelj
(@christinelj5) reported
@Xplornet care to resolve the damage your equipment is causing on my house? Been trying to get help for 3 days. Great service.