Xplore

Xplore Outage Report in Courtenay, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Courtenay, British Columbia 01/14/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ltpmitchell lt pete mitchell (@ltpmitchell) reported

    @Xplornet @Xplornet , the company that is happy to **** up their towers rather than fix them.

  • frankpolat Frank Polat (@frankpolat) reported

    @CanadianPM @JustinTrudeau almost 2021 and we don't have internet service in Frankford, ON. Xplornet monopoly here and if they shut down the service without notification we are staying without internet. Who can help?

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @Xplornet This sounds like a forced testimonial in order to get out of paying a cancelation fee. “Ok we’ll waive the fee, all you gotta do is leave a good review.” Because your service is absolute ****.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet Remember, people, Xplornet has a moral code they adhere to. Double reminder: a bad moral code is still a moral code. Triple reminder: I blame @APLenehan for this culture.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    More about accountability. I've never once seen @Xplornet admit how bad they are, so I call BS on that one. What are you accountable for? Retweeting feel good stories from Twitter and posting fake testimonials?

  • CaptainDick12 Captain Dick (@CaptainDick12) reported

    Just spent TWO and HALF HOURS, that's right 150 minutes on the phone trying to fix internet for elderly neighbour. @Bell sucks. Transferred 7 times, intermittently on hold 35 times, just to reboot an internet box. AND I thought Xplornet sucks. @Bell has them beat hands down.

  • VoosieVooters Loricat (@VoosieVooters) reported

    @m3t4lw01f @Xplornet @APLenehan Ontario. About 30 west of Kingston along the 401 corridor. Only one other supplier in this region and I can't get a signal from them. Waiting for Starlink. Xplornet is brutal and the biggest single pain in my life.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet Sorry, my connection is down right now so I can't read that. Maybe you could fix your network instead of focusing on these distractions? That'd be nice, thanks.

  • frankpolat Frank Polat (@frankpolat) reported

    @Xplornet No info in internet, no SMS notification, no one answer your customer service phones, and you ignoring your customers. Please don't charge your monthly internet fee, because we trust your service and paying.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @XplornetES @Xplornet I'm honestly shocked you replied, given my tumultuous anti-Xplornet post history. I really just want what I'm paying for, and so far that hasn't been the case at all with your residential service. I might be interested in one of those agreements if the service holds up.