Xplore

Xplore Outage Report in Courtenay, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Courtenay, British Columbia 02/19/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet You forgot one. That's ok, I "got u fam". Q: Why do you suck so much? A: We have no idea how to run an ISP and really like money too much to fix what we've broken.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @VoosieVooters @Xplornet @APLenehan My wife says being an Xplornet customer is more painful than childbirth. I have a few options here, but can't afford the tower I'd need to ***** to hit them. The one I can get with what I have has a 200GB cap. 200GB with six kids? Forget it.

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Ramaratwp @Xplornet That’s good now all you’re angry customers will be able to see it at night so when the internets not working will all just start pulling out airsoft rifles and shooting at your tower

  • KT_Koop Katie Koopman (@KT_Koop) reported

    Hey @Xplornet. Your upgrades in south @FrontenacCounty suck. We pay way too much a month for shite service. “Up to” 20Mbps? We get barely 2Mbps. 🤬

  • ltpmitchell lt pete mitchell (@ltpmitchell) reported

    @Xplornet Can you explain how this will fix your terrible network??

  • KbHeikoop Karrie Heikoop (@KbHeikoop) reported

    @Xplornet customer servives lines disconect every time i call. How can i get support if you dont answer? 😡

  • kingston_guy Scott (@kingston_guy) reported

    @koopy @Xplornet @elonmusk Xplornet is horrible their logo should be an aging turtle

  • AndyBlizzard87 Andy Costa (@AndyBlizzard87) reported

    @koopy Yeah it sucks out here. Managing to get 5Mbps tonight with Xplornet, was less than 1Mbps last night. Had WTC before but lost signal because of trees.

  • MapleBecky Becky C (@MapleBecky) reported

    @Xplornet @SucksXplornet @XplornetES you need to invest in your customer service department. Spent hours on the phone on hold to be told they don’t know why my internet is out and I can just call back tomorrow. Not acceptable.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet "Up to" if anybody reading this is thinking about getting xplornet, they say "up to" to validate their service actually being 1mbs or 2mbs at best during the times you want to actually use it. Xplornet is a terrible ISP and rarely give you the speed you pay for.