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Xplore

Xplore Outage Report in Duncan, British Columbia

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Duncan, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • thedougler604
    Doug McLean (@thedougler604) reported

    @elonmusk Wildfires wipe-out 4 buildings at our ranch, and our Xplornet Internet; we're waiting for our cell to activate. $129 paid in feb. Driving the kids 4km down the road to do school from the car. Any help getting the cell activated sooner would be so appreciated.

  • stephenlrobson
    Stephen Robson (@stephenlrobson) reported

    I am astounded that at the moment that @Xplornet releases a shiny, new, faster, more expensive option, my Xplornet internet connection becomes, slow and sporadic with regular downtime. It’s almost like I should upgrade or something!!

  • charlie1105
    Charlie Walker (@charlie1105) reported

    @Xplornet Lucenda is either a paid plant, or has no idea what good internet is. Xplornet is the worst internet provider I've ever come across, and that includes the dial up I had 20 years ago!

  • Emma_McPerry
    Habs Earper #E4L (@Emma_McPerry) reported

    @Xplornet you services sucks right now. You think that at 170$ a month. I’ll have decent connection!!

  • charlie1105
    Charlie Walker (@charlie1105) reported

    @Xplornet any chance of internet back in Cochrane today, or is it another day where I'm paying for a service that you don't deliver?

  • Point_SevenFive
    Point Seven Five (@Point_SevenFive) reported

    @Xplornet I just did and once again, because the tower is down they couldn't do anything to help because if it. We can't have a tech out, can't troubleshoot. The Bass River, NB tower is constantly down.

  • BlackBlazeE
    The Ghost of Terms of Service Violations Past (@BlackBlazeE) reported

    @LDesertwave @Xplornet Ah so that's what happened. Trying to figure out why some services can't be accessed on CCI's network atm and their techs haven't solved it.

  • plrsTweet
    Pamela Ross (@plrsTweet) reported

    I just cancelled @Xplornet and @BellAliant . They don't deserve our business for the over priced crap they're selling. #nbpoli #cdnpoli

  • charlie1105
    Charlie Walker (@charlie1105) reported

    @Xplornet haha, you can advertise whatever speeds you like (you claim the same where I live), but the reality is they'll get 10mb down, 2mb up, and they'll only get that for 18-20 hours a day.

  • GageCan
    GageCan🌿 (@GageCan) reported

    @Xplornet Yet EVERY time it rains and I mean EVERY TIME, we lose our service.