Xplore

Xplore Outage Report in Duncan, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Duncan, British Columbia 11/07/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • sheryl71107825 sheryl (@sheryl71107825) reported

    @Xplornet Seriously we are experiencing issues again. Went down for extensive maintence Fri and today they are investigating issues again!! Service has been terrible. Maybe if we would get a credit for the downtime it wouldnt hurt so much!!!!

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Might as well go outside, most xplornet customers can't use their internet in the first place because it's so bad. #cancelxplornet

  • Cheford1 Brett Weston (@Cheford1) reported

    @Rogers please for the love of god brings service to my area. We have a whole subdivision 1km away, another subdivision 3km away, all in the same road and you skipped over the 20 houses where I live. PLEASE save us from @Xplornet’s terrible internet service!

  • stephenlrobson Stephen Robson (@stephenlrobson) reported

    @Xplornet You could have been a lot more proactive in notifying your users and let them know you were working on it. This isn't the first time and I doubt it will be the last. Your internet service is meh at best, your customer service is just the worst!

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Not for long. Xplornet is a terrible ISP, avoid them at all costs. However, farmers and everybody else who's stuck with xplornet, there's an alternative coming soon. Hit them where xplorne cares, their pocketbook. #Starlink #cancelxplornet

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @StarBuck_83 @Xplornet It's laughable how bad they are really. I have American friends that tell me my adventures with Xplornet eclipse their own adventure with ISPs such as Comcast, and I've heard some terrible things about them. It's ok, I ordered Starlink today. Fingers crossed it works here.

  • SmevyBean Matrixxxツ (@SmevyBean) reported

    @Xplornet I'm good, the support does jackshit since your internet is trash.

  • jimmuskoka Slapshot (@jimmuskoka) reported

    @Muskoka411 Too bad Xplornet is known coast to coast in Canada for failing to deliver what people are paying for. Notorious for not delivering service and over selling towers. Starlink or Bell LTE seems to be the only current hope. Urban areas a different situation where fibre exists.

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @brandon90053725 @Xplornet yeah **** @Xplornet, I've never dealt with a company that has not given a **** about their customers the way xplornet does or doesn't.

  • mdonkers1 Martin Donkers (@mdonkers1) reported

    @woody_VA Same here. Many of my neighbours have already left Bell's old copper. 😐 I have someone coming out this week to see if I have line-of-sight to get Xplornet's LTE service. Download speeds advertised as "up to 50 Mbps" and some neighbours are currently getting that. 🤞