Xplore Outage Report in Duncan, British Columbia
Why is my Xplore service not working?
No problems detected
If you are having issues, please submit a report below.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
Problems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Duncan, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
- Internet (73%)
- Wi-fi (11%)
- Total Blackout (9%)
- E-mail (3%)
- TV (3%)
- Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Commissioner Miner (@fanCRTCProfling) reported@mwest_ What do u mean there isn't 2 sides? I've met people w/ Xplornet, SSi, Iristel. Sure they are small, maybe not the best compared to fibre. But that's the thing, all these ppl want choice they don't want NWTel & are w. other players for a reason. Perhaps service differentiation?
-
Pd_Lietz (@SpritePd) reported@Xplornet Why not try working. In Manitoba you told me too bad that my location fr sat is either Alberta or Ont. what bullshit. I need NEED location on server to be correct to get COVID/government /weather / or school and Health news. Explain.
-
Adam Dupuis (@adogdupuis) reported@Xplornet my internet is not working please help
-
Dubbloseven (@Dubbloseven) reported95 mins on hold w/ @Xplornet last few times never called back on the call back option.
-
wejitu ⌛️ (@JeddorePhil) reported@fanCRTCProfling @FrankReardon1 @Xplornet Could be. I live in Labrador and they emailed me telling me the sat I was on was shutting down in December and I should call them if I wanted to switch over. Installers due to come to community in short while. All new receiving equipment.
-
m3t4lw01f (@m3t4lw01f) reportedXplornet has, by and large, failed to deliver on their promise: "Connecting Canadians to what matters". Doubly so during this pandemic where I could barely work from home and my children had issues accessing online learning tools like Google Meet and Classroom.
-
m3t4lw01f (@m3t4lw01f) reported@Xplornet I'm all out of witty things to say about your service right now, so I'll just say this: you guys are truly the worst ISP in Canada. @APLenehan should be proud of that distinction, it's not easy to be this hated and still be oblivious to it.
-
Trainer Gloria 🇨🇦 (@TrainerGloria) reported@Xplornet Yesterday when we arrived at our cottage, our internet was not working. Spent 90 minutes!!! on hold waiting to talk to a rep. Today a man showed up unexpectedly from Prosat & fixed our internet. We’re happy/surprised as in summer it took a month till u found a repairman
-
Kapwa Mom (@kapwamom) reportedThe @xplornet tech suggested we change our internet package to a lower level since we can’t achieve the speeds at our current package. THAT’s the solution?
-
John Masswohl (@JohnMasswohl) reported@VirtualAstro I am envious. I live in rural Canada and currently pay more than that for sub-par service from my only option....satellite from @Xplornet.