Xplore

Xplore Outage Report in Duncan, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Duncan, British Columbia 12/05/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • stevecurious2 Steve (BoSox fan in Blue Jay land 🇨🇦) (@stevecurious2) reported

    Dear @Xplornet I am once again having intermittent connectivity issues. Wondering when exactly I will get the improved reliability (vs. Bell) I was promised when I switched to you folks. Your service has been far worse than Bell ever was and that is saying a lot.

  • Upbeat2k upbeat❄️ (@Upbeat2k) reported

    @elonmusk please bring Starlink to Alberta, Canada :( I want to ditch @xplornet so bad

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet It may be just the beginning of winter, and some Xplornet customers have gone south for winter but this particular Xplornet customer remains in Canada to face the terrible service. #CancelExplornet

  • stevecurious2 Steve (BoSox fan in Blue Jay land 🇨🇦) (@stevecurious2) reported

    @Xplornet Well aware of your tech. support number, committed to memory due to the frequency of me having to use it. Tbh I am just not prepared to call, wait, select prompts and wait another hour or more for a call back. Not how I want to spend my evening.

  • grubextrapolate Russ (@grubextrapolate) reported

    @Xplornet Are you still having issues? Our service has varied between barely functional and nothing at all since Friday. Any ETA on fix?

  • Nick62289935 Nick (@Nick62289935) reported

    @Bobbeyyyyyy @Xplornet Oh, I'm their problem alright. They have outright told me that they will not uphold their end of the contract. I will fight them every way I can until they do something. They've tried to block me everywhere they can...it only strengthens my resolve!

  • Upbeat2k upbeat❄️ (@Upbeat2k) reported

    @Xplornet Internet is literally unusable, support tells me that I have to wait 10 business days for the chance of having somebody come to our house and try and fix it. Worst company ever.

  • LynnFncold Lynn (@LynnFncold) reported

    @Xplornet Maybe your company should use equipment that can handle cold below minus 36 windchill! Never had this problem until our equipment “upgrade” after you took over Inet in Manitoba. 😡

  • Beleafer73 ⚓⛵🐚🌊⛱🏒🇨🇦Beleafer (@Beleafer73) reported

    @Xplornet i keep getting mail advertising,saying the upgraded internet is "in my neighborhood". After receiving a few of these and several calls back and forth. Finally a tech came. Signal isnt strong enough.😔

  • MoutrayJessica JessicaMoutray (@MoutrayJessica) reported

    @Xplornet the last week in Valhalla, Alberta area has been abysmal for connectivity. The connection gets dropped 2-3 times per hour and it is costing me work opportunities and affecting my ability to teach my students. Is there a tower down out here?