Xplore

Xplore Outage Report in Duncan, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Duncan, British Columbia 03/29/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • snue1982 Susan Fontes (@snue1982) reported

    @Xplornet Man, I wish I were "Jim". Crap service at best since taking over Silo. Constant outages, and all I get is the robotic answer of "our technicians are currently working to solve the problem"

  • joepdore joe (@joepdore) reported

    @Lips88 @SucksXplornet Same. 2 outages in 2 years with Silo (routing glitch and a lightning strike). Now at 15 outages since August with @Xplornet Sending this tweet on Koodo LTE because Xplornet is still down (going on 14 hours now)

  • JessicaHolmes03 Jessica Holmes (@JessicaHolmes03) reported

    @xplornet with a large majority of folks working from home, how is it possible that you can’t send someone out to fix my internet before the start of my work week? You are affecting my ability to earn income, I NEED HELP NOW. Can you get someone here?

  • JeffMarrrrrchan Marchant, JP (@JeffMarrrrrchan) reported

    @madinuk @FrankReardon1 Im not trying to minimize your concerns but the vast majority of rural Canadians are unable to connect. Our county council for example just spent 2M with xplornet to introduce LTE service, its $99/month for 25mbps. I just got online, I had previously had 1mbps for the same price

  • malloveryy mal (@malloveryy) reported

    Haven't ******* about xplornet lately. It still sucks. (Ps thanks for making me unable to watch greys super great service glad I pay so much for you)

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet We're not going to forget how poor your internet experience is no matter how much filler you pour into your twitter feed. Work on bettering your service instead of hoping marketing can "fix" your problems as an ISP. Until then, I'd recommend everybody avoid using xplornet.

  • 76Drey Dean Rey (@76Drey) reported

    Xplornet is a huge piece of **** internet company. We dealt with them in satellite and they buy out Netset and everything went to ****. Pallister wants people to stay home. Well provide people with internet companies. Xplornet definitely know how screw something that was good.

  • StirkRichard Richard Stirk (@StirkRichard) reported

    @DavidColetto And it is still utter garbage... Well done @Xplornet keeping shareholders happy and customers with crap internet. Let me just say using 2 towers with the same frequency was a bad idea....

  • jfinqc Jean-F Davignon (@jfinqc) reported

    @Xplornet I am a customer that is willing to pay for any usage I need and according to your retention service there is nothing you can do to restore my service for 1 evening. #xplornetnotcustomerfriendly

  • RavelsTeen Jon Isaac (@RavelsTeen) reported

    @justin_maybe Interesting prospect. Curious as to whether this sort of model would have more luck increasing internet access to rural areas than the Province's partnership with xplornet. Then again, the residents most in need of service are also the least likely to live in a municipality.