Xplore Outage Report in Duncan, British Columbia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Fortuna
(@TKC_1233) reported
@Xplornet 3rd time in 5 days my net has gone down. There should be a law that says you have to take at least $1 off a bill for every hour your service is down. #xplornetsucks
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Fast Jeff
(@fastjeff) reported
@Xplornet Hey, Ginger, tell the xplornet staff that they need to stand up for the plans that they are selling. For example, they promise a walkie and a treat a day, but never give more than potty time and crumbs. Xplornet, you're making Ginger cry with your lies.
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Metal Wolf
(@m3t4lw01f) reported
I'm just going to say it: **** you @Xplornet. **** you @APLenehan. I hope everyone responsible for this mess gets a rash in a place that's difficult to reach and embarrassing to scratch in public.
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Rob Good
(@medic969) reported
@Nick62289935 @Xplornet I got my call back on Friday. They sorted out my inability to log into myxplornet portal and I will see this week about the speeds issues.
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Metal Wolf
(@m3t4lw01f) reported
@Xplornet @APLenehan I refuse to accept your excuses for your miserably performing network in my area. Don't sell "up to" 25 when you can't reliably even supply 5mbps and then hide behind a policy that was part of the agreement.
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Metal Wolf
(@m3t4lw01f) reported
To the person from @Xplornet I just got off the phone with: maybe you should have a chat with the tech that told me there's been an ongoing issue with my tower since February 1. Either they were lying, or you were lying. Or maybe you're both lying. I am so sick of your ****.
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Nick
(@Nick62289935) reported
@Xplornet @AnteupO ha...that's funny. Customer-"No, I don't want to call in and wait on hold" @Xplornet- "How about you call in and wait on hold?" That's great customer service. You guys will be gone soon unless you do something meaningful and different. #YourDaysAreNumbered
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Metal Wolf
(@m3t4lw01f) reported
Final thoughts for @Xplornet. Stop blaming COVID. I've read many stories that predate the pandemic of how truly awful your service is. The pandemic just shined an even brighter spotlight on it. You've had a year to improve. The fact you haven't indicates you don't actually care.
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Evan Buchanan
(@evanrbuchanan) reported
Having extra slow and sporadic internet and cell receptiom for a year now really shows me how much we rely on access to communication. Also **** xplornet and virgin for being bad providers... Grrr
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Kevin Porter
(@kevdevlyn) reported
@Xplornet Haven’t you taken enough of our money for your ****** fixed wireless service over the years. now the government is giving you more. What a waste.