Xplore outages and service status in Eureka, Nova Scotia

Problems in the last 24 hours in Eureka, Nova Scotia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Eureka, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Carruthers (@HydraulicDesign) reported 7 minutes ago

  @xplore_ca sent someone to "upgrade" my service to a new nearby tower and my service went from "fair" to "almost unusable." The contractor brushed off my immediately noticing it was worse as if I can't tell the difference between my wifi and my Net speed.

• 
  Farming in Ontario (Leasa Janssen) (@RuralOntWoman) reported 8 minutes ago

  @xplore_ca Your Internet connection is very slow. Your Internet download speed is very low. Web browsing should work, but videos could load slowly. ~Can't wait until Roger's has the cable done for our area.

• 
  🎃CelticMagician🎃🏳️‍🌈 (@CelticMagician) reported 9 minutes ago

  It may not seem like a lot, but we legit have not had this problem since our days with Xplornet. Starlink, you doing okay buddy? The occasional hiccup is a given because of trees, but that wasn't what this was. :/

• 
  Gerard Cooke (@GerardCooke8) reported 12 minutes ago

  @xplore_ca I have called tech support 50 times and they can’t fix the issue. It’s too many customers on the Pugwash Nova Scotia tower. You can’t fix my problem till you fix the tower. Most of the people in my area are switching over to star link. I will too this spring.

• 
  Indubitably Tho (@IndubitablyTho) reported 13 minutes ago

  @preta_6 With Starlink, while not as fast as Telus fibre (right now), you can look forward to incremental upgrades in speed, and equipment, over time. I suggested to a client suffering with only the choice of Xplornet (crap speed + outages) switch to Starlink back in 2020. Installation couldn't have been easier and reliability of his Internet connection immediately stabilized. Everything has got better since, including being sent the latest hardware for free. Starlink's plans for continuously upgrading their satellite constellation were the deal maker for me - and should be for others suffering under Xplornet.

• 
  ForeverSkittlesClips (@SkittlesClips) reported 19 minutes ago

  @xplore_ca I'm currently getting 0.32 mbps download and 1.55 mbps upload, this is ridiculous. Paying $100 a month for unbelievably slow speeds. I'd love to know what's going on with your internet at the moment, I'm in British Columbia 🇨🇦

• 
  Karel Baayen (@KarelBaayen) reported 25 minutes ago

  @xplore_ca is unbelievably bad. Called a few months ago for technical help and was promised a return call which never happened. Called two weeks ago, promised another return call. Never happened. Called today and was promised a return call. SMH

• 
  Beverly | 📌Commissions open in pin!!📌 (@ShazelFable) reported 25 minutes ago

  My internet has been on and off since yesterday. Xplornet internet freakin sucks DX

• 
  CdnARS VE4PER (@CdnARS_VE4PER) reported 26 minutes ago

  @BobIrvingCJOB and since I am in rural area with @Xplore aka xplornet ISP with oversold network hardware infrastructure service often degrades so badly that they force me to be wasting my $25/mo fee on bomber games as well so these things appear to be new standards of customer service 4 all biz

• 
  Arpad Hild (@zotfot) reported 29 minutes ago

  @Penny36274714 @reaIDonaIdTru_ Well I had xplornet and was paying $140 for 300 GB but I switched to landline internet with telus and now I pay $70 a month with a home phone and get unlimited data and much better service now too