Xplore outages and service status in Falmouth, Nova Scotia

Problems in the last 24 hours in Falmouth, Nova Scotia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Falmouth, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Falmouth, Nova Scotia

Latest outage, problems and issue reports in Falmouth and nearby locations:

• 
  Joshua Eaton (约书亚伊顿) (@joshuahjeaton) reported 9 minutes ago from Gaspereau Mountain, Nova Scotia

  @cbraedley @nsgov @developns @Xplornet Upon reading the article it is exactly as I expected. Because I already have the canopy system from Eastlink which is slow and completely unreliable I won't be getting anything for the foreseeable future

• 
  Joshua Eaton (约书亚伊顿) (@joshuahjeaton) reported 10 minutes ago from Gaspereau Mountain, Nova Scotia

  @cbraedley @nsgov @developns @Xplornet Well that would be an absolutely terrible decision because their satellite service is much better than the canopy system. The canopy system deployed by Eastlink is ridiculously unreliable. No person in their right mind wants that slow system. 1.5 Mbps no thanks

• 
  Joshua Eaton (约书亚伊顿) (@joshuahjeaton) reported 23 minutes ago from Gaspereau Mountain, Nova Scotia

  @cbraedley @nsgov @developns @Xplornet I'm not sure if you're familiar with the canopy system but it's a wireless system that is notoriously poor. If we were actually going to get fibre to the door I would be very happy. They ran fibre to the local Reserve but nobody else has it

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lomaxcat (@VoosieVooters) reported 7 minutes ago

  @xplore_ca I'm getting latency of 1.5s with my Xplore service. Not much of a bargain.

• 
  James Carruthers (@HydraulicDesign) reported 9 minutes ago

  @xplore_ca sent someone to "upgrade" my service to a new nearby tower and my service went from "fair" to "almost unusable." The contractor brushed off my immediately noticing it was worse as if I can't tell the difference between my wifi and my Net speed.

• 
  Ryan Morey (@RyanMor83438655) reported 12 minutes ago

  @xplore_ca internet down Minburn tower 2 days ago most of the day, yesterday most of the day and this morning still. Asking what others have … where do you post outages so we know what is happening?

• 
  Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ (@JohnnyKasudluak) reported 12 minutes ago

  Looks like you can't just cancel your xplornet services on you own via their website, they make you call them. Website navigation seems intentional, hard to find. Had to Google search about cancelation in order to find out it is over the phone only. Is that legal? 1/2

• 
  Pat Compliance (@faey06) reported 13 minutes ago

  @GLGuevarra @xplore_ca Lucky you, it went down last night and is still off now - almost 24 hours

• 
  Indubitably Tho (@IndubitablyTho) reported 24 minutes ago

  @preta_6 With Starlink, while not as fast as Telus fibre (right now), you can look forward to incremental upgrades in speed, and equipment, over time. I suggested to a client suffering with only the choice of Xplornet (crap speed + outages) switch to Starlink back in 2020. Installation couldn't have been easier and reliability of his Internet connection immediately stabilized. Everything has got better since, including being sent the latest hardware for free. Starlink's plans for continuously upgrading their satellite constellation were the deal maker for me - and should be for others suffering under Xplornet.

• 
  Kel.Ehh (@KelllEhhh) reported 26 minutes ago

  @xplore_ca have you any updates for your outage? We were told last night at 8:30pm EST that crews were dispatched and should only take 3 hours... It's been 11 hours since then and still no updates or service.

• 
  Josh Ciemitis (@JoshCiemitis) reported 27 minutes ago

  @xplore_ca Internet has been down in many areas for about 21 hours, checked with a couple websites that also confirmed it. I reset the router & modem multiple times, bypassed the router & hooked the modem directly to a laptop and still nothing. Any eta on when it will work again?

• 
  Trevor Gill (@gill_tv) reported 35 minutes ago

  @xplore_ca internet down again. Why do we not see outages on your twitter? Where do we look for these?

• 
  Commissioner Miner (@fanCRTCProfling) reported 35 minutes ago

  Dear #CRTC Journo's, Words (and people) are coming to me asking if I know anything about Xplornet ending their service in Nunavut (this is what they are being told). Any info? CC: @thewirereport @CarttCa