Xplore outages and service status in Falmouth, Nova Scotia

Problems in the last 24 hours in Falmouth, Nova Scotia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Falmouth, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Falmouth, Nova Scotia

Latest outage, problems and issue reports in Falmouth and nearby locations:

• 
  Joshua Eaton (约书亚伊顿) (@joshuahjeaton) reported 12 minutes ago from Gaspereau Mountain, Nova Scotia

  @cbraedley @nsgov @developns @Xplornet I'm not sure if you're familiar with the canopy system but it's a wireless system that is notoriously poor. If we were actually going to get fibre to the door I would be very happy. They ran fibre to the local Reserve but nobody else has it

• 
  Joshua Eaton (约书亚伊顿) (@joshuahjeaton) reported 28 minutes ago from Gaspereau Mountain, Nova Scotia

  @cbraedley @nsgov @developns @Xplornet Upon reading the article it is exactly as I expected. Because I already have the canopy system from Eastlink which is slow and completely unreliable I won't be getting anything for the foreseeable future

• 
  Joshua Eaton (约书亚伊顿) (@joshuahjeaton) reported 51 minutes ago from Gaspereau Mountain, Nova Scotia

  @cbraedley @nsgov @developns @Xplornet Well that would be an absolutely terrible decision because their satellite service is much better than the canopy system. The canopy system deployed by Eastlink is ridiculously unreliable. No person in their right mind wants that slow system. 1.5 Mbps no thanks

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Acura (@TheSmitefulOne) reported 13 minutes ago

  @b3almason @RachelNotley I have Xplornet. My neighbors have Starlink. We checked together. Both suck, however, many in the area have said their Xplornet signal became better when some users switched to Starlink. They are roughly the same, but nowhere near as good as fibre optic in the cities.

• 
  Christina Sawisky 🧡 (@CSawisky) reported 13 minutes ago from Macdonald, Manitoba

  Because #Xplornet sucks so bad I’ve used all my data. I need a better option!

• 
  CDN_NRG (@CDN_NRG) reported 14 minutes ago

  @xplore_ca Terrible.

• 
  G. Louise (@Shuswapgigi) reported 19 minutes ago

  @MrStache9 We have Starlink and we like it. We live rural so our options were limited and what we had was very poor in both cost and effectiveness. Starlink was super easy to set up and works reliably well. It costs us $156 a month which is more that xplornet but I wouldn't go back!

• 
  Ally Bryant (@Eh_Bee_Sea) reported 20 minutes ago

  No one answering @xplore_ca "24-7" customer support line. 3 or 4 tries in the last week... on hold indefinitely. The same song plays over and over and over. Email support? Auto-reply that a "case has been opened" with no details or information about actually getting service.

• 
  Mike Gazzola (@The_RealestReal) reported 20 minutes ago

  @xplore_ca Not enough towers, prices that are legitimately out of this world for the service offered. There’s no other companies out here though so you have no other option. They know this and take advantage which is why there’s a class action against them right now

• 
  Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ (@JohnnyKasudluak) reported 25 minutes ago

  Looks like you can't just cancel your xplornet services on you own via their website, they make you call them. Website navigation seems intentional, hard to find. Had to Google search about cancelation in order to find out it is over the phone only. Is that legal? 1/2

• 
  vahxo (@creeteaux) reported 26 minutes ago

  @xplore_ca hope you guys go up in flames. absolute dog **** internet. preying on rural communities and charging an absurd price for no more than 1.5mbps

• 
  Sean Uppy (@Suppy86) reported 27 minutes ago

  @_BrookesPlace @CharcoalEpitaph @nejsnave Nothing can possibly be as terrible as explornet . If I were in the country then I'd be very suspect of any internet provider. Xplornet tried to pull the wool over me some years again until I threatened legal action as well as chucking the dish through there head office

• 
  Taylor (@mcleodtaylor1) reported 28 minutes ago

  @rich_sherri @Eastlink @Bell_Aliant My Dad had xplornet because that was all they could get in wentworth and it was expensive and terrible service!!😩