Xplore Outage Report in Fonthill, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Fonthill, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Fonthill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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TV (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Geanine Edith Robey
(@RobeyEdith) reported
@jstadtke1 @Xplornet Starting day 9 w-out service. Upgraded my data plan for $15 mo. x 12 = $180 as daily charges too high. Don’t know yet Mom’s costs. Drove fr friend’s w/ wifi ( 4 work) to receive 8:15 - 8:30 call re: 2nd repair time. Came @ 9. Should’ve been fixed the 1st time! Unacceptable!
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Bluebird (SkiAspen.eth)
(@BluebirdX11) reported
@rkhazzam @Xplornet @SpaceX It’s magical. Setting aside technical performance (poor), xplornet has, in my estimation, the worst customer service offering I have ever experienced from any company in my life. Starlink - so far so good. Lightning fast at the outset. And works.
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Kaanuk86
(@nmcintyre1986) reported
@Rogers I had this with Xplornet before and at peak times it was very poor. I'll pass, I'm looking for stable fiber op type connection. Please pass this along, I think Rogers wired high speed is nearby!
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butterdave
(@butterdave) reported
@Xplornet Hi! happy customer (on the LTE package) based in Prince Edward County. Is there an outage in my area? Is there a webpage for xplornet that i can go to? If not, I believe investing in a status page would save customer confusion and time spent for your call centre reps
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Jay Averill
(@Jay_Averill) reported
@ChrisLaBossiere @Xplornet Had to do the same. They just can’t compete with the speed and reliability of Starlink. Xplornet did have great customer service but that can’t compensate for a poor product they aren’t upgrading.
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Chris LaBossiere 🌻 🇺🇦
(@ChrisLaBossiere) reported
Cancelling rural internet with @Xplornet - as they fight the expansion of Starlink at 20X's the speeds, is a customer experience worth selling tickets to. The "Loyalty" department is kind of angry right now and I can't imagine the training needed for them to stay on script.
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Scully
(@HANSENKTH) reported
@ChrisLaBossiere @Xplornet Once I get mine hooked up Telus is out the door. And once I get access to my business line they are toast there as well. Worst service ever.
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Pat St.Germain
(@PatStGermain1) reported
@Xplornet Just another day in Picton without internet. Same old same old with Xplornet,- expensive, slow and unreliable. While there are few options in the County, you could be the worst!
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Aedes Scheer 💙💛
(@NewtAedes) reported
@Gudie Meanwhile Xplornet is cutting off satellite service to remote clients in the Yukon (or those north of Whitehorse). Could we use some of that money to extend the service here until an affordable alternative provider can be found? @drbrendanhanley @Premier_Silver
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Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
@ChrisLaBossiere @Xplornet Ya but does anyone actually have Starlink out here? My buddy has been waiting over a year and apparently support isn’t ideal. I hope they pull it off but early days yet.