Xplore

Xplore Outage Report in Glace Bay, Nova Scotia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Glace Bay, Nova Scotia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Glace Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Glace Bay, Nova Scotia 11/26/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • PatStGermain1 Pat St.Germain (@PatStGermain1) reported

    @Xplornet Just another day in Picton without internet. Same old same old with Xplornet,- expensive, slow and unreliable. While there are few options in the County, you could be the worst!

  • PatStGermain1 Pat St.Germain (@PatStGermain1) reported

    @Xplornet Already did to receive the automated message that the internet is down in my area. Go figure! When you need reliable rural internet for work, Xplornet is not it. Service calls resolve nothing unless it’s to upsell me to a new package with the promise of being more reliable!

  • ChrisLaBossiere Chris LaBossiere 🌻 🇺🇦 (@ChrisLaBossiere) reported

    Cancelling rural internet with @Xplornet - as they fight the expansion of Starlink at 20X's the speeds, is a customer experience worth selling tickets to. The "Loyalty" department is kind of angry right now and I can't imagine the training needed for them to stay on script.

  • Awallis11 Alan (@Awallis11) reported

    @wallisdesigns @Xplornet This is very poor customer service xplornet and unacceptable. At the very least you need to send out a Tweet to let your customers in Prince Edward County know what the status is - Monday/work-day is fast approaching, please put send a message ASAP.

  • EmeraldGibson1 Emerald (Ezzie) Gibson --- DJ Ez (@EmeraldGibson1) reported

    @Bell_Support @Bell Bad customer service and no call notifying me they cancelled the appointment (Book 2 weeks ago) to install Wireless Home Internet. If you want my business you need to wave the fee or @Xplornet will. The Tech workload should not affect me.

  • jlitke1 Canadian Karen Walker🎶👩🏻‍💻🌈🍷🏈 (@jlitke1) reported

    @SouthwellJoan @Xplornet Yeah, I already had done that begire I called. My speeds were faster for upload than download, and then they were like "oh, we forgot, you have an outage in your area!"

  • Darsaw1217 Scott Wallace (@Darsaw1217) reported

    @Xplornet how bout improving service in Prince Edward County that has out for 3 days. Xplornet = disaster. No communication. Upsell for stupid care plan when it’s an Xplornet outage. Threaten mileage for tech to come when again issue is an Xplornet outage.

  • Making8 Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    @ChrisLaBossiere @Xplornet Ya but does anyone actually have Starlink out here? My buddy has been waiting over a year and apparently support isn’t ideal. I hope they pull it off but early days yet.

  • seanphwood_sean Sean Hollywood (@seanphwood_sean) reported

    @Xplornet @Rosebuddy1973 Why is your service so bad? Every week unplanned disruptions. Why do you not notify your customers in advance. That’s what proper companies do!!!

  • Darsaw1217 Scott Wallace (@Darsaw1217) reported

    @SouthwellJoan @Xplornet I agree with refunding people for time down. They are not responsive. Instead, they upsell when you call for $7.50 per month care plan knowing it was their system that was down and not an issue on my roof. So not happy. Been with them 4 years. They were good up to 1 year ago.