Xplore Outage Report in Greater Sudbury, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Greater Sudbury, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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GlenAbbey Farms 🇨🇦
(@GlenabbeyFarms) reported
@Xplornet How about having your techs fix your ****** broken internet instead of taking pictures... Now I see why the service is so expensive and speeds are never anywhere near what is promised...
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SarahMC
(@sarahtwinbeaks) reported
@GordHardie @LifeofaDman @Xplornet Don't do it unless you enjoy paying a lot of money for extremely slow and unreliable internet access. They're the worst internet provider I've ever had, no competition.
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slurs for tourists
(@Dwhylehn) reported
It's the second story and unfinished attic. Everything except internet and laundry is included. And it's only $785 /month. I have fibre op 100mb/s that's like $122 a month, it is also set up for xplornet. It gets cold in the winter, but I've run two space heaters with no issue.
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D(ad)man
(@LifeofaDman) reported
Do you know what’s fun? Waiting half an hour for what was supposed to be a 17 minute callback and instead of being sent to customer service being sent directly to the survey and being hung up on. Can’t even manage that eh @xplornet
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Ron Higgins
(@HigginsRon) reported
@koopy @Xplornet my @Xplornet is so slow it cannot complete the speed test this morning.
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Dan K
(@Feefyou) reported
@Xplornet - I have never seen such a dismal display of product and customer service in one. Just when you thought the big companies like BELL had a monopoly on terrible service, Xplornet has topped them. We upgraded our service only to get 1/2 the speed (not 1/2 the speed...
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Jean-François Mezei
(@jfmezei) reported
In fairness, both Xplornet and Bell, both of whom are in dire financial difficulty also getting financial bailout to help them continue what a healthy company does on its own: expand customer base.
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Sara (she/her)
(@SaraFromSussex) reported
@Xplornet I completely understand that, it’s the fact that you can’t even provide us 24 hours notice prior to maintenance and upgrades taking place. Got another automated call today to let me know that in less than 16 hours I could experience issues for the entire day!
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zack
(@zack77614511) reported
I’m using ethernet on my PC and it’s still slow why am I not getting what I’m paying for I don’t even go over 40 down and 3 up @Xplornet
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Suelynn Peters
(@Q2uSue) reported
@koopy @Xplornet We had them as a internet provider then moved 10 min away (still in the country) and got Bell. Never, ever an internet issue, worth every dime. 🙌 You don’t realize how bad a service is until you have a better one to compare it to.