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Xplore

Xplore Outage Report in Greater Sudbury, Ontario

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Greater Sudbury, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • PrincipalSmart
    Michelle Smart (@PrincipalSmart) reported

    @Xplornet once again we have no service? Anything going on in the Estevan SK area besides no internet service?

  • chalackd
    Dan Chalack (@chalackd) reported

    @SundanceConstr1 @elonmusk We switched to a smaller local wireless ISP a few years back to get away from Xplornet and their overpriced garbage satellite. Now they've bought out our ISP and already tried to kick us back to their satellite... Definitely looking at moving to Starlink as well.

  • truebusterflash
    busterflash (@truebusterflash) reported

    @fishergirl39 A diff option than we have. We only get xplornet. It’s terrible.

  • JordanKennard13
    Jordan Kennard (@JordanKennard13) reported

    Can't wait to get rid of @Xplornet this week. 100% will not miss their ****** service all around. Not worth a penny, and penny's aren't even a thing anymore #fixyourgarbage #fuckxplornet #dialupworksbetterthanyou.

  • Irngutaq2
    Gordy Kidlapik ❄️E1-644 (@Irngutaq2) reported

    Goodblaatsiaq. Any Nunavummiuqatik with Xplornet having signal problems too? I been having issues since Sunday when it's usually consistent. So far only time its off is when they're doing maintenance

  • carloalbino
    Carlo Albino (@carloalbino) reported

    @Xplornet is there a schedule to the technical support phone line? I haven't been able to reach anyone after 1.5 hours and counting

  • FeministHousew1
    Just_A_Small_Town_Girl (@FeministHousew1) reported

    What a surprise! Again tonight our wonderful service with @Xplornet is out! Amazingly though we had 4.5 hours today when it sort of worked! So glad a Tech came out 3 weeks ago and "fixed" it. Perhaps it is what I have said 100 or more times, the equipment doesn't work properly!!

  • Mullin_95
    Mayor of Thunderhill (@Mullin_95) reported

    Xplornet is down , technician needs to be sent out. **** this company and their bullshit. Starlink 2022 can’t come fast enough @Xplornet. The modem hadn’t moved in 3 years , how’s it in the wrong spot now !? 0 wind and clear skies. Football Sunday = ruined. *****.

  • GerardCooke8
    Gerard Cooke (@GerardCooke8) reported

    @StephenRLee @Xplornet I give them a minus now until they fix the Pugwash, NS tower. I have talked about 20 people out of buying their service out here as it suck’s especially at nights and on weekends when the signal goes from 30 download to 1

  • Walkerfarm306
    Devon Walker (@Walkerfarm306) reported

    @Mullin_95 @Xplornet it’s pronounced Exploitnet. Garbage service. garbage company.