Xplore

Xplore Outage Report in Greater Sudbury, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Greater Sudbury, Ontario 03/03/2026 07:35

March 03: Problems at Xplore

Xplore is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (79%)

    Internet (79%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    So there's a storm set to hit tonight that's likely going to delay my Starlink by a day. I'm going to blame Xplornet for this. If they think it's reasonable to charge me for their complete inability to provide the contracted service, then I can think this is reasonable as well.

  • kirchho jacks mom (@kirchho) reported

    @TKC_1233 @WaveDirect1 @Xplornet Well there are times my wifi is **** and I have wave direct! Almost every day our signal drops and if I had another option where I am I would look at switching

  • JessicaDoyle Jessica Doyle (@JessicaDoyle) reported

    @chartreuseb As soon as the Starlink arrives. 5MB/s speeds with Xplornet are, awful. #digitaldivide #ruralinternet

  • PotterBarry Barry Potter (@PotterBarry) reported

    @CousineauAlbert @MattBerlett @Xplornet We are on parolink. 10 down 2 up. Works well. But Starlink. 150 down 50 up. Game changer

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet I had a similar view here the other night. Tool some wonderful photos even. But then I couldn't share them with the world because you guys are my ISP and my connection wasn't working. Would you kindly fix your network please?

  • Jim76136913 Jim (@Jim76136913) reported

    @KloepferJesse @Xplornet I feel your pain, think just about everyone who has Xplornet has, terrible, slow service.

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet Sounds like your service. 3 hours to download a 10 minute video. I’m so glad I don’t have your **** service anymore. Thank you Starlink.

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet Called tech support and got the old, “Unplug your router...Oh that didn’t work? Then pay $120 for a service call, or add an extra $7.50 a month to you bill for the extended warranty, and then we’ll come fix the **** equipment we installed.”

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    11 hours later and my crappy @Xplornet internet is still out. Guess I better get ready for the next vigorous round of unplug your router/pay us more money and we’ll fix your service. Fun times. #xplornetsucks

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @SylentWulf81 @Xplornet Yep. The license check. Home console or not doesn't matter for Game Pass titles. I've been without an internet connection for the better part of a week now as well. Starlink Monday hopefully, should solve this issue. Finally.