Xplore

Xplore Outage Report in Greater Sudbury, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Greater Sudbury, Ontario 01/13/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • CowInverted InvertedCow (@CowInverted) reported

    @thewirereport @Xplornet I feel sorry for the customers of Full throttle network then. They shall soon feel the joy of Xplornet's Customer disservice, and the amazing doubling of bandwidth use without cause, and the "high speed" of "Up TO" speed Personally I would suggest they contact @SpaceXStarlink

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported

    It is easier to set up #Starlink than it is to cancel @Xplornet I mean by a landslide @SpaceXStarlink

  • hypocotylarch Hypocotylarch (@hypocotylarch) reported

    @WinnipegNews Xplornet is the worst customer service. Kael and the guys from full throttle were awesome small business

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported

    @AdamJPfeffer Ive been unable to cancel @Xplornet after getting starlink. I blocked them on my credit card. Their hardware is in my yard ready for pickup. I feel bad for their employees, but they cant go broke soon enough. What an absolute **** company.

  • SudioC Suzanne C (@SudioC) reported

    @VoosieVooters @Xplornet I have heard that. But we have very limited options in our rural location. We currently get service - if we are lucky - up to 3Mbps

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @SudioC @Xplornet In my experience, this is typical Xplornet service. If you have any other option, I would suggest thinking long and hard about signing any contract with this company. They promise everything and deliver little.

  • LaurenKSmith89 Lauren Karn (@LaurenKSmith89) reported

    @AdamJPfeffer We are finally got our Starlink confirmation email this week after 14 months! Can’t wait to throw Xplornet in the garbage!

  • HilaryChambers1 Northern Chic🇨🇦🌲 (@HilaryChambers1) reported

    @AnnieClaireBO Rural living person. Internet is $140 a month for unreliable sometimes the speed of dial up xplornet or almost $170 per month with starlink. (Also not 100% reliable) in town Bell offers internet for $85 per month that is down more often than it works or so incredibly slow.

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @SudioC @Xplornet I have no other option currently, although hoping for something else. My speeds yesterday were below 100kbps with latency over 2s. Not high speed. Not reliable. We had NO service for over 35 days after Xmas. Xplornet was "investigating." Most people around me had to switch...

  • Edwards_Band EdwardsBand (@Edwards_Band) reported

    Shout out to @xplornet. Once again, your crap service is preventing me from streaming an important video chat. You guys are the most pathetic excuse for a company. Ever. EVER.