Xplore outages and service status in Greater Sudbury, Ontario

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Greater Sudbury, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tybernicus (@Tybernicus17) reported 6 minutes ago

  @mario4thenorth Same thing as with EORN...Eastern Ontario Regional Network, tasked with getting broadband to rural eastern Ontario. 20+ years and a house bought in '98 can only access Starlink which is not part of EORN. Xplornet satellite latency and cost not competitive. Cell service spotty. When house was purchased Bell Canada promised DSL in 6 months. LOL. First of all too far from local switching central office for DSL.

• 
  Ally Bryant (@Eh_Bee_Sea) reported 7 minutes ago

  @xplore_ca Did the forest suddenly spring up last month? No. It's been there quite a while, and the high speed internet has worked without a problem through at least 3 Summer's worth of leaves. I have enough signal now to reply, but it takes a full minute to send. Videos won't load.

• 
  @cattlemen (@cattlemen1979) reported 8 minutes ago

  @xplore_ca It’s awful internet Was told if it was slow in the evening that’s just how it is the network is too busy like wtf

• 
  june ⭐️🌙 (@junee_swift) reported 12 minutes ago

  @xplore_ca are you experiencing an outage? I’ve tried connecting through an Ethernet cable (no luck), I’ve done a power cycle, I checked my account to make sure it was nothing on my end. Why haven’t I had internet for longer than an hour since before Christmas? #xplorenet

• 
  Garth Twitchell (@GarthTwitchell) reported 13 minutes ago

  @Colin1Best @TownOfMiltonON @vankayak I hope you’re right Colin, but I haven’t seen anyone with plans to bring high speed service up First Line Nassagaweya north of 25 side road to Arkell road. I’m close to the Xplornet tower at 28 side road and even so, it’s hard to even do basic stuff at times.

• 
  Devin Rabey (@Devin_Rabey) reported 13 minutes ago

  @moegaultier @xplore_ca To transmit from customer to customer......LOL....you must be unaware of how Sattelite Internet operates.

• 
  🇺🇦 Mr Croft 🇺🇦 (@pcroft) reported 15 minutes ago

  @xplore_ca your brief 4 question survey doesn’t help. Your internet sucks! That isn’t an option. Tech support is no help and corp office is not calling about my case! Would I recommend you to a friend? That is a HARD NO!

• 
  Steve Faguy (@fagstein) reported 17 minutes ago

  Having Videotron expand to Manitoba covers up for the government's failure in the Bell/MTS deal to maintain a fourth wireless provider in that province. Bell sold some MTS customers and spectrum to Xplornet, but Xplornet Mobile shut down last year.

• 
  Nichole Neubauer (@N_Neubauer) reported 18 minutes ago

  Help! Using Arlo camera system at farm 45 min away near SK border to monitor cow feed and H2O.Sasktel installed a new tower. Telus Smart Hub bounces between Telus and Sasktel tower. Result: deactivation of hub. Xplornet is full Starlink is $ (already have at home) options?

• 
  Sagittarius (@Regretful_Livin) reported 19 minutes ago

  @xplore_ca Is this the reason why its been 10+ hours of no service and 2.5 hours of waiting on hold to figure out why its not working? Would love to actually have an update