Xplore Outage Report in Greater Sudbury, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Greater Sudbury, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Common Cents 🇨🇦
(@Aucoining) reported
@Xplornet @SpaceXStarlink Oh and then you kept my wife on the damn phone for 20 mins with a bunch of nonsense, "please hold", etc. NO JUST CANCEL THE DAMN ACCOUNT!!!!! PATHETIC!
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Dave M 🇨🇦
(@DaveMunrosCat) reported
I'm going to put a deposit on Starlink internet. The location where we purchased land can only be served by regular satelite internet like xplornet. 200 gigs, and they slow your internet down. And its useless for gaming. We use about 10 to 15 gigs daily.
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AA-Ron
(@aar0nsadler) reported
@EarEigna @SteveS62 As crazy as this may sound, I found my experience with xplornet didn’t align with that of most others. I paid for 25mbps service and almost always found I got 30-35 consistently, and no down time ever.
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🇺🇦🇨🇦Story_Of_My_Life_1973🇨🇦🇺🇦
(@LaurieAllen19) reported
@Xplornet Sadly there's nothing you can do. I have been flogging this dead horse of internet for just over a year now (Been a customer for 15+ years before this nightmare) with MULTIPLE site assessments, "upgrades", etc. all for naught. Our little hamlet has been left to the wolves.
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Crystal
(@Ctbp1999) reported
@Xplornet Oh I’ve tried. It’s not an issue you’re willing to fix. Your service is substandard
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Karen Gillan
(@KGCrown) reported
@BdoagguyJim @adrienneivey @Xplornet The tech support was about as supportive as a bra with no straps the day I called.
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Mark Carlson
(@carlson_mark) reported
@adrienneivey @JamieDumalski @Xplornet It may be a little faster but goes down a, Extremely inconsistentYou will be happy when it works but will be furious when your constantly on the phone getting it back up and running i usually have a quarterly call to keep my $20/month discount for such **** service,dumpster fire!
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Mark Carlson
(@carlson_mark) reported
@adrienneivey @JamieDumalski @Xplornet I would enjoy the service more if I was allowed to pay my bill “intermittently” or when I felt like it, similarly like the service is being delivered. 10 cents at a time or something like that #xplornetdumpsterfire
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Rob Ferguson
(@RRMF13) reported
@Xplornet So after finally getting through to someone, they need to send someone out to replace their equipment, that I originally paid for and also pay a monthly rental fee for, now somehow I’m responsible for paying for the faulty equipment and service fee? What am I renting?
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Marc Lanteigne
(@56kz2slow) reported
@DeniseMiller76 @KingstonLsd @Xplornet My wife feels the same way about the weather station, but she never looks up there, so she won't notice.