Xplore

Xplore Outage Report in Grimshaw, Alberta

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Grimshaw, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Grimshaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Grimshaw, Alberta 12/19/2025 21:20

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Hardcorepips Dwayne Sydor (@Hardcorepips) reported

    @TerryHyra @DTimchishen @Xplornet It is a glorious day, wait till they have you on the phone, and continuously offer you low rates to try and keep you as a customer. They will try to tell you that Starlink customer support is terrible. Took almost 3/4 of an hour for me to cancel

  • DTimchishen Darcy Timchishen (@DTimchishen) reported

    It took 25 mins to cancel the service. But I had to deal with 2 people. Nice people. Even tho @Xplornet provides terrible service, treat customer service reps with respect. They told me they get sworn at a lot. That’s not right people. These people are just doing their job.

  • invigilator4 SK Jo (@invigilator4) reported

    Holy. Up and running in under 5 minutes. Now the fun of calling Xplornet and sitting on hold for an hour to cancel their garbage

  • JoshWaito Josh Waito (@JoshWaito) reported

    Any other rural Canadians tired of their fast reliable internet service provider being bought and destroyed by xplornet?

  • SmittysMusic spinoza’s god (@SmittysMusic) reported

    @AnthonyLacavera There’s always Freedom. It will have to be unloaded for the Shaw/Rogers deal to proceed. You’ll have to get past xplornet I think. We need to open our market to US cellular companies…that would change everything and should help the ridiculous federal subsidies

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported

    @AdamJPfeffer Ive been unable to cancel @Xplornet after getting starlink. I blocked them on my credit card. Their hardware is in my yard ready for pickup. I feel bad for their employees, but they cant go broke soon enough. What an absolute **** company.

  • the_wellnessmom Kporter (@the_wellnessmom) reported

    @Xplornet Are you having any outages? I just had my dish realigned last week, and now my internet is not working.... again.... 😑

  • Edwards_Band EdwardsBand (@Edwards_Band) reported

    Shout out to @xplornet. Once again, your crap service is preventing me from streaming an important video chat. You guys are the most pathetic excuse for a company. Ever. EVER.

  • moose_bruce Bruce Moose (@moose_bruce) reported

    @Xplornet Yeah I'm not doing that since your garbage is down once again.

  • SudioC Suzanne C (@SudioC) reported

    @VoosieVooters @Xplornet They still haven't called us back - so I'm guessing it won't be a problem for us since we can't sign up in the first place