Xplore service status in Hearst, Ontario

Problems in the last 24 hours in Hearst, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hearst, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (74%)
• Wi-fi (11%)
• Total Blackout (8%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Live Outage Map Near Hearst, Ontario

The most recent Xplore outage reports came from the following cities: Hearst.

City	Problem Type	Report Time
Hearst	Internet	1 month ago
Hearst	Total Blackout	3 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Irving (@berkypigs2008) reported 1 minute ago

  @Xplornet We have been told by your customer service people that we will not have an appointment until June 2nd. It sucks because we use the wifi for Buisness purposes and staff are not able to do their work. But we still have to pay them. I will forward our details later.

• 
  guest b (@guestb) reported 2 minutes ago

  Hi @Xplornet — please read read responses carefully to your requests before repeating them. Our accounts are @Seaside_Cable as we transition to @Xplornet b/c you've purchased the Annapolis County High Speed Internet service. Your network update on May 11 caused this. Clear?

• 
  Bluebird (SkiAspen.eth) (@BluebirdX11) reported 3 minutes ago

  @Xplornet Lol - people do not be fooled that xplornet will provide any customer service in a customized way. They will ONLY assist you if you have access to a signal and you call them and wait an hour to get a rep. They are instructed to deliver nothing of value via email/DM- phone only

• 
  ZNsolo101 (@ZNsolo101) reported 10 minutes ago

  @Bell yo if bell was not just about making a few $ for that service my house would have fibor but yall just wont move the line 1 km down my road but xplornet got me with internet thats better your dsl is so *** for the price its sad nova scotia hype

• 
  Eric (@ziahusky) reported 12 minutes ago

  @Xplornet I've been trying for 2 days to disconnect. The disconnection dept is overwhelmed & I can't get through or get a callback. How can I stop my service?

• 
  guest b (@guestb) reported 13 minutes ago

  Hi @Xplornet, wondering why you haven't fixed broken high speed rural internet in Annapolis Valley, NS for two weeks? Your update May 11ish keeps blocking users after modems power off for any reason. People around are talking. Two weeks is a long time. @thestarhalifax

• 
  acapp (@anna_cappy) reported 14 minutes ago

  @Xplornet Can you find out the nature of the problem? Are they waiting for parts as there should have been a better recovery plan. An outage this long is not acceptable when connectivity is so critical for customers now.

• 
  𝔣𝓇𝓪𝐧ｋ ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported 18 minutes ago

  @DustinPatar Yes just switched to a different ISP. Cellphones and NWT DSL having issues it looks like. @Xplornet is still working

• 
  Julli (@judlill) reported 20 minutes ago

  @Xplornet worst service ever internet down more than it works I’ll be switching to @SpaceXStarlink

• 
  Pip (@saskiaages) reported 20 minutes ago

  @Xplornet 1/after days of hell your customer service supervisor said a tech needed to be sent out at my expense. He then hung up on me. He said when I expressed costs already personally incurred with frustration that if I was not going to be professional he would end the call.