Xplore Outage Report in Hearst, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Hearst, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hearst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Nancy Payne
(@NPayneEditor) reported
Three and a half hours on the phone with @Xplornet including a call dropped by @bell_support after an hour on hold. Nothing solved. Too late to reach the service company today. I live in southern Ontario minutes from a town of 20,000. This is the digital divide.
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Nick
(@Nick62289935) reported
@Xplornet Now NINE (9) DAYS I've been waiting now for "troubleshooting" to fix your "known issue" with the network, as you clearly stated to CCTS in defence of your terrible service. If you have a "known issue" delivering service, why are you still charging full price for it??? Crooks.
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Nick
(@Nick62289935) reported
@karlin_george @Xplornet 1/2 Please update your CCTS complaint as you learn more... I'm currently involved in my second CCTS complaint with them. There was no outcome really from the first, but they punished me for filing that complaint by SLASHING my speeds and cutting my internet off multiple times/day
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Mike James
(@MikeJam19153378) reported
I wonder what will happen to @Xplornet once more re-sellers and starlink are up and running? Between their service, data-caps, pricing, and sometimes brutal customer service is it really worth it?
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Nick
(@Nick62289935) reported
@cbraedley @Xplornet For anyone thinking about becoming a customer...These guys replied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.
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Fast Jeff
(@fastjeff) reported
@Xplornet With all these pointless pictures, I'm starting to get an idea of why xplornet's service is so bad. Their "tech"s waste a lot of money going to random rural locations to take pictures and not service any of the equipment. Avoid xplornet, they are a terrible ISP.
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standupwithtessa
(@standupwithtess) reported
@Xplornet internet down?
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Nick
(@Nick62289935) reported
@Xplornet And right beside the pot of gold at the end of the rainbow is the rest of your internet speed! Thieves. Crooks. Liars. 9 Days now waiting for a tech support call...
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Nick
(@Nick62289935) reported
Amazing how @xplornet keeps telling me that they "haven't blocked my phone number" to prevent me from calling in to troubleshoot their terrible service, yet they are THE ONLY number that can't be dialed from my phone...weird, huh?
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Eric Frey
(@OneMorePatch) reported
@KMal_T8N I feel your pain. I hate Xplornet and swore I'd never use their service again. So they acquired our WISP and service has been garbage since. I can't wait to give them the double middle fingers on my way out the door.