Xplore

Xplore Outage Report in Hearst, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Hearst, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hearst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Hearst, Ontario 01/15/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • CGS75403388 CGS (@CGS75403388) reported

    @Xplornet You can't provide steady service to the customer base you have, now yu want more customers for what? MAYBE if you stopped outsourcing your customer relations and tech support it would go much smoother- I pay almost $100/month; and the service you provide is far from it.

  • chalackd Dan Chalack (@chalackd) reported

    @SundanceConstr1 @elonmusk We switched to a smaller local wireless ISP a few years back to get away from Xplornet and their overpriced garbage satellite. Now they've bought out our ISP and already tried to kick us back to their satellite... Definitely looking at moving to Starlink as well.

  • truebusterflash busterflash (@truebusterflash) reported

    @fishergirl39 A diff option than we have. We only get xplornet. It’s terrible.

  • JordanKennard13 Jordan Kennard (@JordanKennard13) reported

    @Xplornet Everytime we call it's the same story. Oh you're signal looks great, I don't see why it disconnects so much blah blah blah. You're tech agents are either not very smart or don't do their job one or the other. Who wants to sit on hold for hours just to be told oh there's nothing

  • PrincipalSmart Michelle Smart (@PrincipalSmart) reported

    @Xplornet once again we have no service? Anything going on in the Estevan SK area besides no internet service?

  • DKCripple Dawn Kratzer (@DKCripple) reported

    @Xplornet so you took over CCI ( who had amazing technical support) only to put me on hold for an hour and a half to call me back to put them on hold for another 30 minutes only to hang up on me! We got rid of you the first time for thiS!. Not impressed #CustomerService

  • Irngutaq2 Gordy Kidlapik ❄️E1-644 (@Irngutaq2) reported

    Goodblaatsiaq. Any Nunavummiuqatik with Xplornet having signal problems too? I been having issues since Sunday when it's usually consistent. So far only time its off is when they're doing maintenance

  • stockyrds Stockyrds (@stockyrds) reported

    @StephenRLee @Xplornet Wish i could say the same but since they bought cci our service goes out more then ever

  • nmcintyre1986 Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet And it’s out again for the second time tonight. @Xplornet I want to make sure you understand, I signed up for starlink today and it will be here Friday. The way this company is run is terrible, and the service is aweful. This is why you have lost another customer.

  • nmcintyre1986 Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet And it’s out again. Can you please fix this internet service.