Xplore

Xplore Outage Report in Heriot Bay, Strathcona Regional District, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Heriot Bay, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Heriot Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Heriot Bay, Strathcona Regional District, British Columbia 11/29/2025 21:20

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • djtkat Jesus (@djtkat) reported

    @Xplornet hi i am having troubles connecting to the internet please help got the purple light thing all day

  • trailhawk2013 Jeep Cherokee (@trailhawk2013) reported

    @Xplornet your internet service is extra $hitty tonight. FIX IT

  • LyndenBill bill osborne (@LyndenBill) reported

    @JaysGirlEmily I am in a rural area and use Xplornet. Service is good(ish). Can be intermittent at times.

  • plrsTweet Pamela Ross (@plrsTweet) reported

    @CBC , your website sucks for people living in rural #NB suffering from @Xplornet satellite internet, or rather, the lack there of. They seem to lap up the subsidies, yet, never improve/expand service. #nbpoli #cdnpoli

  • HoarderPrairie Prairie Hoarder (@HoarderPrairie) reported

    @Xplornet Yes...we notice your Pollution all over the countryside . Even on traffic sign posts. Methinks I will be checking to see if you have all the proper Permits in place for your Garbage advertising . Yeah...I am THAT GUY. We'll start with SASK. RM's.

  • Snowymb1 🇨🇦 (@Snowymb1) reported

    @SilbermanCBC actually you're pièce in @Xplornet should be with customers from across Canada because I can tell you being a customer in Manitoba, you shouldn't have to keep filing comaints with the CCTS about how beyond horrible this company is.

  • stockyrds Stockyrds (@stockyrds) reported

    @Xplornet When are cci customers going to get upgraded equipment? Speed has gone to crap

  • medic969 Rob Good (@medic969) reported

    .@Xplornet LTE internet north of spruce grove has been down for 4hrs again…….daughter had to drive to town to log in late for a university course…not impressed.

  • DalePettit Dale Pettit (@DalePettit) reported

    @medic969 @Xplornet Well it won't get any better. We have had an "issue with the tower" since May 17.

  • WallzyOfficial Dylan (@WallzyOfficial) reported

    ...faster on Xplornet's 15MBs when I had NO neighbour's. I used to be a BellTech and I've never ever been so disheartened by a customer service reps inability to stay focused on helping solve my problem... and this was over chat so she had no pressure. I waited for 30 minutes!!!