Xplore

Xplore Outage Report in Heriot Bay, Strathcona Regional District, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Heriot Bay, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Heriot Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Heriot Bay, Strathcona Regional District, British Columbia 11/11/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • stevecurious2 Steve (BoSox fan in Blue Jay land 🇨🇦) (@stevecurious2) reported

    Dear @Xplornet I am once again having intermittent connectivity issues. Wondering when exactly I will get the improved reliability (vs. Bell) I was promised when I switched to you folks. Your service has been far worse than Bell ever was and that is saying a lot.

  • MoutrayJessica JessicaMoutray (@MoutrayJessica) reported

    @Xplornet the last week in Valhalla, Alberta area has been abysmal for connectivity. The connection gets dropped 2-3 times per hour and it is costing me work opportunities and affecting my ability to teach my students. Is there a tower down out here?

  • Real_McMunchie Derek Grant Holowka 🇨🇦 (@Real_McMunchie) reported from Ridgeville, Manitoba

    @Xplornet so what's the problem this time? I have no internet. Again.

  • Bobbeyyyyyy Bobby (@Bobbeyyyyyy) reported

    @VoosieVooters @Xplornet No where there a **** company

  • Pazz29 Matt Pasowisty (@Pazz29) reported

    @Xplornet has to be some of the worst internet I’ve ever encountered. And when you call they tell you they don’t know when it’s going to be fixed. “Could be 2 days, could be 2 weeks” is not a reasonable answer.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet It may be just the beginning of winter, and some Xplornet customers have gone south for winter but this particular Xplornet customer remains in Canada to face the terrible service. #CancelExplornet

  • KlyxYcs Clay KlyxY Vautrin (@KlyxYcs) reported

    @Xplornet what ******** is going on today? some people have online classes, but why bother being an isp when you can collect money for nothing

  • jchpoodle Justine (@jchpoodle) reported

    @Xplornet no connection North of Belle Plaine, SK. Tower issue?

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • sharonhoyes Sharon Hoyes (@sharonhoyes) reported

    @Xplornet I’m sure they’ll answer the sales call, but don’t expect them to answer when you call tech support.