Xplore Outage Report in Heriot Bay, Strathcona Regional District, British Columbia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Heriot Bay, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Heriot Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Ian
(@IanMcPHE7T2) reported
@Sunny94FM @Xplornet Here’s a reason why not. Another company offered fibe internet in our area. Higher speeds and cheaper than my Xplornet LTE contract. When I contacted xplornet to cancel they said I have to pay to have their equipment removed from our brick chimney or we could just leave it Brutal
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CdnARS VE4PER
(@CdnARS_VE4PER) reported
for abt $15 /mo more far superior service Total init bill $922 includes 1st month's service fee extra outlay is only $764 all freight & taxes in @Xplornet is simply causing me to waste my $25 / TSN subscription fee anyway so switching looks better all the time.
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Taylor
(@ThoughtsofT92) reported
@Xplornet is there an outage in Lac ste anne county? I have not been able to connect to wifi since a big wind storm came through last night.
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Stephanie Sproule
(@SprouleStats) reported
@_crackrocks_ @Xplornet Same here. Calling the tech support gets you nowhere. Endless loop of getting transferred from xplornet to full throttle. Worst customer service experience ever.
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Ty
(@Trucker_Ty_) reported
@Xplornet why did I have to find out about a service outage by calling in to tech support? People rely on home internet for work and school. An email alerting customers of this outage would have been the least you could do.
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Steve Filer
(@NockAndLoose) reported
@Xplornet Don't sweat it, I cancelled my service.
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Katie
(@clumsykittykat) reported
@Xplornet fix the internet out here in Alberta, haven’t been able to access anything for over 24 hours and nothing has changed. Extremely frustrating with you guys, considering switching services here very soon 😡
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Steve Filer
(@NockAndLoose) reported
Called @Xplornet to cancel my service and they told me I'd need to hold for 84 minutes to speak to a loyalty agent. That's a hostage situation.
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NS Knitter 🧶😷 🇨🇦
(@hockeymomnancy) reported
So @Xplornet , I was upsold to move my home service to my cottage, paid each month waiting for a tech to install it, and I'm now being told I'm not entitled to a full refund on those months because I finally got tired of waiting and cancelled. VERY unhappy former customer.
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Jim Russell
(@aerom) reported
@Xplornet - service OUT again now!