Xplore

Xplore Outage Report in High Prairie, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in High Prairie, Alberta 02/18/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • cdngrl1980 Tam Miles (@cdngrl1980) reported

    @Xplornet service it out again, making it impossible for someone who works online. Terrible, over-priced service. And of course, can't get through to customer service. Time to switch companies. Today. We're done.

  • starkinly Sara (@starkinly) reported

    @JC_TheMetalHead @Xplornet The person on the phone when I cancelled said they don’t take equipment back. We never purchased it.

  • cuddleyjo Little Kitty (@cuddleyjo) reported

    @MarieColorie @Xplornet Mine has been so so bad too, only though for maybe 10 weeks :/

  • MoeFraser Moe's Mending (@MoeFraser) reported

    @mrmikeMTL We have satellite as we are rural 😠 @Xplornet sucks big time. Not reliable enough for #Netflix or other streaming TV

  • nofankyousir Effin Chimpmuck (@nofankyousir) reported

    @CBCNS Hope it is retroactive, I dropped for starlink while the better half was working from home, xplornet was garbage.

  • CdnARS_VE4PER CdnARS VE4PER (@CdnARS_VE4PER) reported

    for abt $15 /mo more far superior service Total init bill $922 includes 1st month's service fee extra outlay is only $764 all freight & taxes in @Xplornet is simply causing me to waste my $25 / TSN subscription fee anyway so switching looks better all the time.

  • Acardyeg Alec Card (@Acardyeg) reported

    @Xplornet what does it take to just get through? Multiple times now my wife and I have called to cancel our service. Despite being ensured in June we had cancelled we are still getting charged. Sitting on hold today for an hour and a half and counting today.

  • Rob_schick91 Rob Schick (@Rob_schick91) reported

    @Xplornet my internet in Oak Bluff Manitoba has been down almost 12 hours… nobody is answering the phones. When can I expect my internet back ? And when will I be credited for down time ? Service has gone to 💩 last few months

  • boiledfrogCAD Awake to the WEF boiled frog (@boiledfrogCAD) reported

    @NinesCatudio @Xplornet My condolences, remember if there is bad weather in NS your AB service will suffer!

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Sunny94FM @Xplornet Here’s a reason why not. Another company offered fibe internet in our area. Higher speeds and cheaper than my Xplornet LTE contract. When I contacted xplornet to cancel they said I have to pay to have their equipment removed from our brick chimney or we could just leave it Brutal