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Xplore

Xplore Outage Report in High Prairie, Alberta

Why is my Xplore service not working?

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in High Prairie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    A day in the life of an @Xplornet customer, "waiting forever for simple tasks" edition. Me: Hey Google Assistant: <20 second pause> Hmm, something went wrong. Try again in a few seconds.

  • partspaul
    Paul Lacroix (@partspaul) reported

    @Frenchman212 @Xplornet Maybe once there's only 1 user per tower, xplornet might actually reach its 25 down

  • fastjeff
    Fast Jeff (@fastjeff) reported

    @Xplornet Now that they're being safe, they'd need a good and reliable way to communicate with the outside world, I'd recommend avoiding xplornet like... well, the plague. Only when we all start washing our hands of this terrible ISP will it disappear. #starlink #cancelxplornet

  • CarlLuoma
    Carl Luoma (@CarlLuoma) reported

    Crossing my fingers that the rollout for @StarlinkPage in my area is earlier this year rather than later. Cannot live much longer with sub 2 Mbps peak hours service with @Xplornet 🙄

  • EamonCyr
    ɹʎƆ uoɯɐƎ (@EamonCyr) reported

    @spearster55 @SpaceX @Xplornet I noticed the service get *real* shitty when they got bought out late last year by an American company.

  • MIchelleP8844
    Whatever (@MIchelleP8844) reported

    Internet is out for the second time in two days. I can’t believe I pay @Xplornet for this ****.

  • Ougrew12
    Phil 🇨🇦🌱🚜 (@Ougrew12) reported

    @spearster55 @SpaceX @Xplornet an ISP I used to work for charged $78/mth before taxes for a 1.5mbps wireless point to point service .. unlimited usage of course. Glad to see this coming out, clean up some competition.

  • Fizzkid
    Don McKay (@Fizzkid) reported

    xplorenet suck @Xplornet . whats with the data caps???during a lock down. U money grabers

  • DaveNuss17
    🇨🇦Dave Nussbaumer (@DaveNuss17) reported from Dunleath, Saskatchewan

    @Xplornet We’ve called too many times. We are done with your poor service. When better options become available....and they will because good business will see this as an opportunity...you will be fired.

  • ms_kellerina
    Kelly v3.0 (L)GB(T)Q+ 🏳️‍🌈♀️🇨🇦💞 (@ms_kellerina) reported

    @renewedrebecca Rural is so hard. We are so close to the edge, literally our neighbors can't get hooked on. Any wireless options have data caps and we tried Xplornet...Worst. Service. Ever! Pings of 700 ms. They don't have any low orbit so the signal has to travel 26K KM.