Xplore

Xplore Outage Report in High Prairie, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in High Prairie, Alberta 12/06/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • dnlfarms Damian Lee (@dnlfarms) reported

    @Kaitlynkitzan @Xplornet Starling is going to bankrupt every other rural internet service

  • VernFaulkner Vern Faulkner (@VernFaulkner) reported

    @Xplornet being particularly slow this afternoon. Estimating seven months before I can ditch the lousy service for Starlink.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    I wonder if @CRTCeng would be interested to know that I cannot access VoIP on my @Xplornet connection. The calls connect, but the call quality is impossibly bad. You don't care though, I'm just the little guy that's not greasing palms.

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet I’m dancing to. Doing a happy dance now that I don’t have to pay you anymore for your **** service.

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @GeiselJeff @cohenih @Xplornet $145. So a little more than the $125 I was paying for Xplornet but well worth it. Have had it for 3 weeks now and no complaints. Would never go back.

  • GeiselJeff Jeff Geisel (@GeiselJeff) reported

    @cohenih @Xplornet How do you like the starlink want too do the same , sick of slow net !!!

  • cohenih Ivan Cohen (@cohenih) reported

    @GeiselJeff @Xplornet Starlink was installed Saturday. No-brainer setup; getting over 100mb download, 40mb upload, 35ms or less latency. Will be faster after BETA is over. It’s amazing, compared to poor Xplornet I’ve had to use for years!!! I’m impressed with it!

  • flatlander0 Swedish Import (@flatlander0) reported

    @Kaitlynkitzan @Xplornet I’ve heard nothing but horrid stories about them. Makes me wonder who we else is available when we finally get our acreage ...

  • Kaitlynkitzan Kaitlyn (@Kaitlynkitzan) reported from Insinger, Saskatchewan

    In the last month our @Xplornet has been down 3 different times. The 1st time they told us, “it’s too cold” the 2nd time “no system is perfect, they all have weaknesses” and the 3rd time was “we didn’t tell you to live in the middle of nowhere”. 😡😡😡

  • XenaTKB Terry Bedard (@XenaTKB) reported

    @Kaitlynkitzan @Xplornet their customer service often leaves a bit to be desired!