Xplore

Xplore Outage Report in High Prairie, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in High Prairie, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in High Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in High Prairie, Alberta 02/13/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca Xplornet is sending a tech to point me back at Vanscoy. They admitted on the phone I should never have been left on Martensville as it doesn't meet quality for 25mbps. Shocking, right? Hopefully that gets me through until my Starlink ships.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet It would help to have a fair price for your internet service. People would be able to afford more of their necessities. Instead, they are robbed by an indifferent xplornet who only cares about a bottom line. It's the reason you try to leech off feelgood stories. #cancelxplornet

  • ElvisCavalic Elvis (@ElvisCavalic) reported

    @laethyn @TekSavvyBuzz @CBCNews You might be one of the few happy people with rural internet provided by Bell or Xplornet with Bell's network, for the rest of us we get low speeds that The throttled the moment your neighbor puts on Netflix. They just resell and try marketing themselves as the little guy.

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet @moseleywilliams I don't even pay for it and I complain its that bad its ******* garbage Mexico has better internet the moon has better internet and that's not a joke it true the moons internet is run by nokia and its 4g xplornet is ******* ****

  • Spicoli11 Geoff Bedard ©️ (@Spicoli11) reported

    @Smithfamilyseed This service will put companies like Xplornet under for sure! Don’t wish I’ll on anyone but man it’s been. Long time coming for rural customers

  • ElvisCavalic Elvis (@ElvisCavalic) reported

    @Pete09904393 @TekSavvyBuzz @CBCNews There is nothing to suggest that the Xplornet management would behave any different is the problem. I don't have a problem with them existing or renting the network, but they don't actually try to improve rural connectivity, they just ***** about big telecom.

  • RektifyCrypto Rektify (@RektifyCrypto) reported

    @Xplornet @moseleywilliams Just canceled your service, I got my Starlink today and was connected in under 5 minutes, 3 seconds later I called you losers to cancel. Goodbye forever!!!

  • MikeWitkowicz Mike Witkowicz (@MikeWitkowicz) reported

    @TerryHyra @Xplornet @starlink 1/2 I think all Canadian internet suppliers went to the same school of customer service, it would be titled "how to own a position and piss off your subscribers". BellMTS this week was no better, deal for 2 years to "new" subscribers significantly cheaper for 2 years.

  • wahtasweetnish Tori Cress (@wahtasweetnish) reported

    @Nayzj I hope Starlink comes to us all soon. I was dealing with a super condescending Xplornet CSR trying to get Gloria's month reset. Told CSR that if I gotta fundraise the $ for G, I will so she can leave such a ****** service.

  • laethyn Sean Sopata (@laethyn) reported

    @ElvisCavalic @TekSavvyBuzz @CBCNews I often run at dial-up speeds. And the issue is that a 600$ hardware cost is an entry price far too high for many people. And again: xplornet -> 120 Bell -> 140 Starlink -> 120 All with similar top bit speeds and latency. Only one of them has an upfront cost.