Xplore outages and service status in High River, Alberta

Problems in the last 24 hours in High River, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in High River, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near High River, Alberta

Latest outage, problems and issue reports in High River and nearby locations:

• 
  Cory Morgan (@CoryBMorgan) reported 36 minutes ago from Municipal District of Foothills No. 31, Alberta

  @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

• 
  Katie 🇨🇦🌸 (@communik8e) reported 50 minutes ago from Municipal District of Foothills No. 31, Alberta

  @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Quinlan (@MikeSQuinlan) reported 4 minutes ago

  @Iraqveteran8888 That is as bad as Xplornet. I guess I will not be switching over to Starlink anytime soon unless they can crank up the speed and reliability.

• 
  ☘️Seán Caomhánach ☘️ (@kavs86) reported 10 minutes ago

  @voiceshapes I use Xplornet because Bell up here is slower than dial up. Still use the modem that came with it and have no issues

• 
  Karen Favaro (@FavaroKaren) reported 10 minutes ago

  @cogecohelps omg….the worst internet service ever. Xplornet was better at half the price

• 
  AtomicHydra (@atomic_hydra) reported 10 minutes ago

  @xplore_ca Welll its been great I hope you guys can do some more Xploring for your internet and find better places for the towers you put up. Currently it is OFF peak time for me, according to customer service. Still bad laggy internet. Ive had ALL your available packages and no difference.

• 
  Ally Bryant (@Eh_Bee_Sea) reported 11 minutes ago

  No one answering @xplore_ca "24-7" customer support line. 3 or 4 tries in the last week... on hold indefinitely. The same song plays over and over and over. Email support? Auto-reply that a "case has been opened" with no details or information about actually getting service.

• 
  Sir Jerry J. Molnár (@BlackhawkJer) reported 13 minutes ago

  @xplore_ca Having serious technical issues, and not being able to communicate with your support team is extremely frustrating. My family is very disappointed with your company.

• 
  Josh Ciemitis (@JoshCiemitis) reported 14 minutes ago

  @xplore_ca Internet has been down in many areas for about 21 hours, checked with a couple websites that also confirmed it. I reset the router & modem multiple times, bypassed the router & hooked the modem directly to a laptop and still nothing. Any eta on when it will work again?

• 
  MeanLadyOnTheSwing♀️ (@MichelleWTHell) reported 17 minutes ago

  @xplore_ca My internet has become incredibly slow and unreliable since Explore had bought out CCI here in rural Alberta. My neighbours too have noticed it. Instead of buying trucks, relocate that money towards improving your towers!

• 
  Derek McLean (@dmclean82) reported 17 minutes ago

  @xplore_ca Hey thats great you have time to tweet about this stuff. Your customers would like their services to work. Filed a ccts complaint this afternoon.

• 
  Based Canadian (@jasonforrest) reported 17 minutes ago

  @CBCNews Xplornet charges far too much. Please fix this.