Xplore

Xplore Outage Report in Innisfail, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Innisfail, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Innisfail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Innisfail, Alberta 12/13/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Innisfail, Alberta

Latest outage, problems and issue reports in Innisfail and nearby locations:

  • wheatiepete Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta

    @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Charles96209000 Charles (@Charles96209000) reported

    @Xplornet Sold me on a 50mb/1mb unlimited packaged I cancelled within two weeks because my avg speed was around the same as my 10mb/1mb DSL connection. Calling support twice revealed they OVER SOLD the tower even after the install guy said it had a solid connection. Kemptville, ON area.

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet There is no troubleshooting required. You throttle my internet every day if I am trying to download something. Works perfect in the middle of the ******* night or early morning. Just admit your piece of **** system can’t handle the traffic.

  • fontgirl Cindy Doroschuk (@fontgirl) reported

    All I want for Christmas is a good internet connection @Xplornet seriously 50 minutes to wait for customer service I need a better provider that can service rural #manitoba what’s it going to take?

  • DeboraBons Debora Bonsignore (@DeboraBons) reported

    @Xplornet is anyone going to pick up the call. Been on hold for over 4 hours today. Horrid experience!!

  • KimYCarson Kim Carson (@KimYCarson) reported

    Seeking assistance from @Xplornet has been beyond frustrating. Treated so poorly by customer service.

  • BandellJim Jim Bandell (@BandellJim) reported

    @Xplornet worst customer service!!!! Done. Changing providers!

  • Narushiima Rei (@Narushiima) reported

    Love it when my internet is down for 3 days. @xplornet is so bad but the only ISP I can get

  • shub84 ShuBanga (@shub84) reported

    @Bell @Xplornet The Government is saying that internet is a basic need & is essential...but companies like you are slowing down service! At least during the 1st lockdown in Ontario, our internet worked; this time around, we literally lose connection every 10 minutes.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Nice of Melissa to send that in both French and English. Xplornet is so full of crap.

  • AAurora8911 AutumnAurora8911 (@AAurora8911) reported

    @Xplornet Would have been better if my Xplornet wasn’t down And I didn’t need to use all my phone data plan to video call my loved ones.