Xplore

Xplore Outage Report in Innisfail, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Innisfail, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Innisfail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Innisfail, Alberta 02/15/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Innisfail, Alberta

Latest outage, problems and issue reports in Innisfail and nearby locations:

  • wheatiepete Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta

    @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • xAshleyAlexiisx .Ashley.Alexis. (@xAshleyAlexiisx) reported from Trout Creek, Ontario

    @Xplornet been trying to email and call you guys for a week to become a new customer even after all the bad reviews I have read but you cant even answer the phone or reply so I guess il go elsewhere #xplornet

  • dirtyspades Mat (@dirtyspades) reported

    @Xplornet is by far the worst customer service out of any company I’ve ever dealt with. They provide a service that over time gets worse yet they continue to add a small charges every few months to the bill. When there is issues they will not reply back to any emails. #brutal

  • WessiJmo Mr. Lee (@WessiJmo) reported

    @elonmusk I recently bought a farm up in Golden Valley, (Northern)#Ontario #Canada and we have absolutely horrible internet from netspectrum and xplornet. I signed up online for Starlink and I’m patiently waiting for greatness! #OGZFarming @OGZFarming

  • MrSeventy8 MrSeventy8 (@MrSeventy8) reported from North Stormont, Ontario

    @Bell and @Xplornet were down for about 30 mins in Crysler, about 35 mins. south east of Ottawa.

  • wogrodnick WayneO (@wogrodnick) reported from Grandview, Alberta

    @Xplornet the internet is down at Pigeon Lake. Working on getting it back?

  • rekounas rekounas (@rekounas) reported

    @coleslawYSJ @Xplornet I signed up for Starlink beta. Hopefully I hear back soon. My guess is I will be going with their service when it comes in. Yes, it's more expensive, but I have seen speeds of 130 Mbps download and 12 Mbps upload.

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported from Zorra, Ontario

    @m3t4lw01f @Xplornet Honestly the most expensive and the absolute worst

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported from Zorra, Ontario

    @Xplornet Could you provide a decent service then? Literally the most expensive, slowest internet, since dial up!

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    Our new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.

  • Teirersias Aaron W (@Teirersias) reported from Iqaluit, Nunavut

    @Alethea_Aggiuq @sijjakkut They've never been huge but to their credit Nwtel, Bell and even Xplornet have all rebated us over the years. It's never been huge but on occasion it has been a couple hundred bucks or more depending on the severity of the complaint. Patience and persistence is usually needed.