Xplore

Xplore Outage Report in Innisfail, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Innisfail, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Innisfail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Innisfail, Alberta 12/07/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Innisfail, Alberta

Latest outage, problems and issue reports in Innisfail and nearby locations:

  • wheatiepete Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta

    @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • NockAndLoose Steve Filer (@NockAndLoose) reported

    @IanMcPHE7T2 @Xplornet I had the same thing. @Xplornet's loyalty agent spoke over me several times once I was finally connected. Told me to put in a service call to remove their equipment. I am so glad to be rid of them. Truly a terrible service capitalizing on a lack of competition in rural places

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Sunny94FM @Xplornet Here’s a reason why not. Another company offered fibe internet in our area. Higher speeds and cheaper than my Xplornet LTE contract. When I contacted xplornet to cancel they said I have to pay to have their equipment removed from our brick chimney or we could just leave it Brutal

  • CdnARS_VE4PER CdnARS VE4PER (@CdnARS_VE4PER) reported

    for abt $15 /mo more far superior service Total init bill $922 includes 1st month's service fee extra outlay is only $764 all freight & taxes in @Xplornet is simply causing me to waste my $25 / TSN subscription fee anyway so switching looks better all the time.

  • SharonHouselan1 Sharon Houselander (@SharonHouselan1) reported

    @Xplornet you can bet I ordered my Starlink and can't wait to drop your dogshit fraud service. Making us pay 120$/m for 25GB plus another 40$ so we can use the phone because you're illegally throttling VOiP applications to further shake us down. **** you.

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Xplornet Any insight into pensioner having to pay to have your equipment removed because fibe cable came to our area? Including having to go on the roof? Non-recoverable? Yes is! We have been customer for years and still are at our cottage (satellite) This is “loyalty”?

  • Trucker_Ty_ Ty (@Trucker_Ty_) reported

    @Xplornet why did I have to find out about a service outage by calling in to tech support? People rely on home internet for work and school. An email alerting customers of this outage would have been the least you could do.

  • cdngrl1980 Tam Miles (@cdngrl1980) reported

    @Xplornet service it out again, making it impossible for someone who works online. Terrible, over-priced service. And of course, can't get through to customer service. Time to switch companies. Today. We're done.

  • sherrylynnjohn1 Sherry Johnson (@sherrylynnjohn1) reported

    @Xplornet Down again. So frustrating!

  • CarlTrask5 Carl Trask (@CarlTrask5) reported

    @PierrePoilievre I agree. CRTC fails Canadians. My slow internet bill cost more than my monthly electricity bill. @Xplornet @CRTCHearings

  • XyoticTV Nathan (@XyoticTV) reported

    @Xplornet I am literally 3 feet away from my internet router, and I can’t play my own music from Spotify. I’m done paying $149 a month man. You are overloading customers on to P2P towers without acknowledging the data it takes. Either fix it, or I’ll covince thousands to switch.