Xplore

Xplore Outage Report in Innisfail, Alberta

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Innisfail, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Innisfail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Innisfail, Alberta 02/25/2026 20:00

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Innisfail, Alberta

Latest outage, problems and issue reports in Innisfail and nearby locations:

  • wheatiepete Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta

    @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    No internet at all since 1:30pm today. Coming up on nine hours. The other day it was over 12 hours. I know I talk a lot of trash about @Xplornet, but this is unacceptable. I wonder what it's like for @APLenehan, knowing how many rural Canadians he's letting down on the daily.

  • evanrbuchanan Evan Buchanan (@evanrbuchanan) reported

    Having extra slow and sporadic internet and cell receptiom for a year now really shows me how much we rely on access to communication. Also **** xplornet and virgin for being bad providers... Grrr

  • ItsStromer Stromer (@ItsStromer) reported

    @Xplornet @amoniquemills Wow an actual answer instead of "it's peak time" or "it's a problem with your router". I can barely believe my eyes

  • Edwards_Band EdwardsBand (@Edwards_Band) reported

    hey, @Xplornet watch out! One word; "Starlink". When it's up and running here, 2-4 months, you can bet I will be kicking your "service" to the road. Cannot wait for a service that will load animated gifs w/o buffering. #ByeBye.

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet is such a scam. My net has been out for 12+ hrs and they admit that it’s a problem with their equipment, but they want me to pay for someone to come out and fix it. Company has been a joke from day 1, rather have no net then this ****. Done with this company.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet Taking my Xplornet modem off my roof would be good spring cleaning. Too bad I need to rely on your garbage service just a little longer.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Another full day gone by with no service from @Xplornet. Thanks so much for knocking $30 off a month for six months. Very kind of you. So generous.

  • plrsTweet Pamela Ross (@plrsTweet) reported

    @MulliganCBC listening to city people complain about internet speed is interesting. Don't move to anyplace in NB that only has rural Xplornet service, because it's expensive, slow, and unreliable.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet Better hope those rural kids aren't trying to use a VoIP service and have you as their ISP or they won't be able to access the help phone either way.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @AnteupO ha...that's funny. Customer-"No, I don't want to call in and wait on hold" @Xplornet- "How about you call in and wait on hold?" That's great customer service. You guys will be gone soon unless you do something meaningful and different. #YourDaysAreNumbered