Xplore

Xplore Outage Report in Innisfail, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Innisfail, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Innisfail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Innisfail, Alberta 12/09/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Innisfail, Alberta

Latest outage, problems and issue reports in Innisfail and nearby locations:

  • wheatiepete Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta

    @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @m3t4lw01f @Xplornet @CRTCeng Any advertised speeds would be under optimal conditions. Many factors can affect data transmission via airwaves. Your specific circumstances might result in the speeds achieved. Other situations might offer better or worse speeds. That's the nature of wireless service.

  • Sampaguita_II sampaguita ll 🇨🇦 (@Sampaguita_II) reported

    .@Xplornet, power companys warn their customers before planned maintenance so any one working at home can reschedule zooms, emails etc. Why do you just shut things down with no warning when people have to work from home using the internet? Show some concern for you customers!

  • DTimchishen Darcy Timchishen (@DTimchishen) reported

    @bigbushelsag @SpaceXStarlink @Xplornet been especially bad lately

  • DBTuner Terry Somers (@DBTuner) reported

    @Xplornet Why is your customer service telephone line not working either?

  • DBTuner Terry Somers (@DBTuner) reported

    @Xplornet Do you have any sense of what good service and what providing good customer service means at all?

  • moegaultier Moe G (@moegaultier) reported

    @Mark_Goldberg @Xplornet @CNN Thanks for the prompt reply. Download speeds are good,but your upload speeds are not conducive to videoconferencing, which has become the (very) important other half of internet service.

  • JohnYounggkong John peterson (@JohnYounggkong) reported

    @Xplornet People that run this company or a straight up scum bags I got an email yesterday from them saying that they will increase their service rate in March!! how generous and kind of them. they want more money in the middle of a pandemic!!!😡😡

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @CircularLogic89 @Xplornet @CRTCeng Got it, so the only thing it could be is weather or load since their antenna is mounted 5m above my roof and has line of sight to their tower. It's still **** rain or shine, so it must be load, which is a business practice, not a technical limitation. They've oversold, period.

  • woodzybcfc Chris Wood (@woodzybcfc) reported

    @Xplornet Firstly the contractor Interpc took no time to set up the system he “Andy” was more interested in leaving to get to another call rather than ensure the service was performing correctly.

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    @CHCHNews can the government get on rural internet service providers example @xplornet and get them to un-throttle their customers, kids miss their lessons because the internet is so slow. I know I'm not the only parent struggling with this problem.