Xplore

Xplore Outage Report in Kegaska, Côte-Nord, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kegaska, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kegaska and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kegaska, Côte-Nord, Québec 02/14/2026 15:30

February 14: Problems at Xplore

Xplore is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Katherine must be very busy, between dealing with all the customers complaints about the terrible service you provide, and the remainder calling to cancel their service...Good luck Katherine. I hope you're able to find another job soon when Xplornet goes under. #Reckoning

  • joseywhales53 Don Janes (@joseywhales53) reported

    @Saittech89 @Xplornet same **** here paying for 25mb.just did speed test 554 kps

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Burying all the critical tweets about your terrible service with these useless articles isn't doing any good. Your time is limited, you should spend it trying to make good on your promises before it's too late. #reckoning

  • DarrenCzarnecki Darren Czarnecki (@DarrenCzarnecki) reported

    @BaldurBarons @Xplornet It’s been ok go here both mine and parents place. Neighbor mile north can’t get a signal. All depends on the sight line to the tower how well it will work it looks like.

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet Well thank your call center employees for me. They were very helpful when I called to cancel your **** service.

  • katie_wakely Katie Wakely (@katie_wakely) reported

    @Xplornet 3 previous phone calls did nothing to help, man I spoke to this morning solved my problem in about 10 minutes.I’m not convinced there were ever upgrades being done to “the tower in Baltimore”. However we now have internet after 6 days without.

  • retroflya retroflier (@retroflya) reported

    Annnnd @Xplornet is down again, for the third time in as many weeks. The tech I spoke to straight up advised me to sign up for the Starlink waiting list, “our service is only gonna get worse” lmao.

  • cohenih Ivan Cohen (@cohenih) reported

    @GeiselJeff @Xplornet Starlink was installed Saturday. No-brainer setup; getting over 100mb download, 40mb upload, 35ms or less latency. Will be faster after BETA is over. It’s amazing, compared to poor Xplornet I’ve had to use for years!!! I’m impressed with it!

  • valleyfield2008 Don Williams (@valleyfield2008) reported

    @BaldurBarons @Xplornet I have explornet LTE 50 now. Once we got antenna fixed it has been great. But we have satellite explornet at lake and it’s expensive and not really what I want or need. To slow.

  • farmerwillie27 Bill Thiessen (@farmerwillie27) reported

    @BaldurBarons @Xplornet Other than over priced for what we use we actually have very few issues. Only pay for speed of 10 download and usually get 20