Xplore

Xplore Outage Report in Killam, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Killam, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Killam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Killam, Alberta 03/05/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • karen_c_esau Karen Campbell Esau (@karen_c_esau) reported

    @Xplornet when will the internet outage north of Spruce Grove be fixed? It has been out all day

  • steigercaseih Jordan (@steigercaseih) reported

    @lisamariewilton @TELUS @SpaceXStarlink There are many in this area patiently waiting to ditch xplornet and telus hubs for Starlink. Telus released a bunch of BS stating its government policy that limits the cell spectrum to rural customers. In other words they want federal and provincial funding to help them along.

  • MaizeingPete Pete Archer (@MaizeingPete) reported

    @luvlambs @Xplornet Can u get the new Bell wireless network that got installed up on the hill by Ross rd?

  • macdonald_xo Sara MacDonald⚓️ (@macdonald_xo) reported

    @Xplornet maybe if I tweet you, you’ll fix my internet issues I’ve been having for three days and no one seems to be able to give me a solution or just places me on hold 🙃

  • dgouldca Derek Gould (@dgouldca) reported

    @Larry_Short @VOCMNEWS I signed up, since I can't get xplornet or reliable cell service at my cabin. Deposit is $129, full cost for equipment is $649, then $129/mo. Still waiting, but sites "mid to late 2021".

  • Goalie66191779 Is that so? (@Goalie66191779) reported

    @Xplornet Your phone # 1800 841 6001 must have been hacked. Trying to call support and a recording comes on telling me I won something.?? I need to talk to someone to suspend my internet for the winter

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet @EricssonNA I finally got the conformation from Starlink. I am now counting down the days till your garbage service can go suck lemons

  • KimSytsma Kim Sytsma (@KimSytsma) reported from Athens, Ontario

    @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @ProudAFAmerican @angie_keathly Same here. I’m semi-rural 30 miles from the centre of Toronto. Crap internet via Xplornet. They have a monopoly here. Maybe 12 mg download speed on good days.

  • AlwaysARedhead AlwaysARedhead 🇨🇦 Fully Vaccinated! Wear A Mask! (@AlwaysARedhead) reported

    @Xplornet Internet connection is horrid this morning, using data because it is that bad.