Xplore Outage Report in Killam, Alberta

Problems in the last 24 hours in Killam, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Killam, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (74%)
• Wi-fi (11%)
• Total Blackout (8%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dustin Trydal (@AesirsHero) reported 10 minutes ago

  @Xplornet are there currently outages in Northern Alberta? (Grande Prairie region). My internet is down and sounds like a lot of other people are having similar issues. Would like to know so I don’t miss class..

• 
  Nick (@Nick62289935) reported 13 minutes ago

  @Xplornet @PabloOfficer @xplornet, you know that your aren't going to fix this through "troubleshooting". STOP LYING. Start apologising and backing it up with RESULTS. It's the only hope you have of getting Canadians to forgive you for what you've done to them all these years. #YourDaysAreNumbered

• 
  Metal Wolf (@m3t4lw01f) reported 16 minutes ago

  90 minutes and counting since rebooting my @Xplornet equipment and having zero internet. I filed a CCTS complaint. Enough is enough.

• 
  Nick (@Nick62289935) reported 17 minutes ago

  @Xplornet @DTimchishen @Xplornet. STOP THE LYING. You do not, and will not provide your customers with what you are saying you will. That is FACT. Start apologising and actually providing the service you charge for before it's too late. Your GREED is going to be your downfall. #YourDaysAreNumbered

• 
  🇨🇦 (@Snowymb1) reported 22 minutes ago

  @Xplornet you really need to get your truth straight. I called and was informed the tower was down.

• 
  Metal Wolf (@m3t4lw01f) reported 22 minutes ago

  My @TELUS mobile plan resets tomorrow and we have used ~99% of our plan data this month (40GB shared between four phones) because our @Xplornet internet has been so terrible this cycle. Luckily Telus knows how to run a network even if I have to worry about getting throttled.

• 
  Metal Wolf (@m3t4lw01f) reported 22 minutes ago

  @harrbca @Xplornet I finally filed a CCTS complaint last night. Their complete failure to meet even half of their advertised speeds coupled with these outages finally pushed me over the edge.

• 
  Nick (@Nick62289935) reported 24 minutes ago

  @GerardCooke8 @Xplornet They have no intention of fixing it. They are merely pretending to troubleshoot...one of the items they need to show for all the CCTS complaints against them is that they "provided troubleshooting support"...it's all smoke ad mirrors so they can get away with it. We're not stupid

• 
  Nick (@Nick62289935) reported 27 minutes ago

  @Xplornet @penny_hainer @Xplornet, you sure like to say "you're sorry", but you don't ever seem to try to stop abusing your customers. I'm not sure you know what "sorry" really means... Your "Customers" are doing everything they can to let others know how bad it is. That should tell you something.

• 
  Nick (@Nick62289935) reported 28 minutes ago

  @Xplornet @DTimchishen Stop LYING. You are not sorry. "Sorry" suggests you will stop doing what you've been doing that caused harm. You have no intention of stopping until perhaps #starlink puts you out of business. Come Clean. Fix your issues. Beg for forgiveness. #YourDaysAreNumbered