Xplore

Xplore Outage Report in Kitimat, British Columbia

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kitimat, British Columbia 03/21/2026 02:30

March 21: Problems at Xplore

Xplore is having issues since 02:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ferguson_mi Michael Ferguson (@ferguson_mi) reported

    Our project under the PEI Broadband Fund Residential Pilot is officially approved...Here’s hoping @Xplornet is the solution to our internet woes...

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet Thanks for keeping everyone updated on where not to go. I suppose the food bank thing is nice, since I can't Google where my local one is using your service. I'll sacrifice my data plan to Google that instead of talking to you guys in person, though.

  • tattuinee ᑯᐹᒃ ᐅᒃᑯᖅ ᑕᑦᑐᐃᓂ (@tattuinee) reported from Iqaluit, Nunavut

    What’s all this I hear about @Xplornet cancelling service?

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported from Zorra, Ontario

    @lewisbron @Xplornet Just the 5th? You'll catch up to the rest of us in no time. It's literally the worst.

  • daniel68leo Daniel68leo (@daniel68leo) reported

    @Xplornet I am sure the joy won't last. Even business service has frequent problems.

  • Joe35879769 Joe (@Joe35879769) reported

    @GeiselJeff @Xplornet You sound Angry sir. Is your Internet not working properly? Maybe you should climb a bigger tree and reach out.

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported from Zorra, Ontario

    @Xplornet Could you provide a decent service then? Literally the most expensive, slowest internet, since dial up!

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @billgatescooka @Xplornet Yeah. That’s what they do. Because they can, with those two little words “up to”. They don’t have to provide you with what you pay for, so long as your internet is “working” they don’t give a ****. I’ve been with xploitnet for 20 years bud. They’re the worst.

  • PiperYeen Piper 💫 (@PiperYeen) reported from West Perth, Ontario

    @KellerHusky @Xplornet needs to get their **** together, this happened last week also.

  • maggiecassella maggie cassella (@maggiecassella) reported

    @CRTCeng @Xplornet @CCTS_CPRST Thanks you very much I will do that. But it's not just a quality of service issue. I was told that I am not guaranteed any speed at all. Which is tantamount to "we don't have to provide you any service". To my mind this is a completely different issue. Thoughts?