Xplore

Xplore Outage Report in Kitimat, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kitimat, British Columbia 01/21/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BalogSusan Susan Balog (@BalogSusan) reported

    @LimestoneDSB Now day 15 with unstable internet. Xplornet needs to get going. We've been patient but enough is enough. This is the big rural internet provider !

  • MaureenParent7 Maureen Parent (@MaureenParent7) reported

    How is it that yesterday, during a huge snowstorm, my internet worked perfectly and this afternoon, clear skies, it is slow and intermittent? I think you are right @sharonhoyes. Xplornet can work, it just choses not to.

  • The_Big_P Steve Pelech (@The_Big_P) reported

    @Xplornet can you please fix the internet issue just east of Red Deer in Red Deer County? It’s tough to do live classes without internet… Unless you want to chip in on the cell phone bill….

  • IAmMeJustDom Dom (@IAmMeJustDom) reported

    Anyone else having issues with @Xplornet ? Been on and off since about 6pm Friday night #xplornet

  • mrrgteacher Mr. Restoule General (@mrrgteacher) reported

    @Xplornet Our internet is out. Are there known outages in our area or is it just us? Tried resetting the router and that didn’t help.

  • ptripp63 Paula Tripp (@ptripp63) reported

    @Qualifyfor @Mike_L_Bailey @startca My only option, where I am, is Xplornet. 5 minutes outside of Bancroft and the cell service is so bad, I wouldn't even bother trying a hub again. I'm at the mercy of Xplornet and it sucks.

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @Xplornet @chriswtburke Any updates on the Thorpe tower near Odessa/Wilton ON? Out since December and can't get anything from support. They write tech requests that are then cancelled. I am beyond fed up.

  • whiskeyfated WhiskyTangoFaded (@whiskeyfated) reported

    @Xplornet How is your internet this trash at 12:45 at night. Worst ISP

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @mcduffiechrisAU @Xplornet Not sure where you are but same here in North Halton. Can’t wait until Standard Broadcasting hooks us up to fibre connection in a month or so then I can kiss this ****** over priced xplornet “service” goodbye

  • ZyazerTweet Zyazer (@ZyazerTweet) reported

    Unlimited data is false advertisement. THEY FINNA SLOW DOWN MY **** BECAUSE I USED TOO MUCH DATA LIKE BRO I THOUGHT YOU SAID IT WAS UNLIMITED, NOW I GOTTA USE DATA THAT WAS MADE BY XPLORNET OR SUM ****, THIS ******* DATA IS SLOWER THAN THE GTA 5 LOADING SCREEN WTF $300 FOR THIS!?