Xplore

Xplore Outage Report in Kitimat, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kitimat, British Columbia 01/09/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • PabloOfficer Sunny Pablo (@PabloOfficer) reported

    @Xplornet why can I only access discord it’s not my firewall I even plugged direct into the fixed modem same issue are you connected to a DNS @Xplornet ??

  • BlueSerenity15 Kaz 🇨🇦 (@BlueSerenity15) reported

    @barks_katherine @Xplornet I agree 100%. I’ve had to reset my modem 5 times since 9:00 tonight. Calling service is useless. Looking at Nexicom now.

  • apocolypse669 Darth Pocolypse (@apocolypse669) reported

    @Xplornet well i did make a call but to one of your competitors to get better more reliable service. 2 months with this garbage is 2 months to long

  • wordmusher colleen (@wordmusher) reported

    @Xplornet is there a major internet outage in Kawartha lakes area? I've had no access since 7 am

  • RySmith1994 Ry Smith (@RySmith1994) reported

    @AndrewMcCallum2 @Xplornet This company service is a joke - so glad I switched to Starlink. Nothing but rave for their service. @Xplornet had holes in their ship and they’re only making them bigger.

  • JLCWood2017 Jenny Wood 🇨🇦 (@JLCWood2017) reported

    @Xplornet we haven’t had internet for 2 days and 4 calls and your techs still tell us to do the same thing with no results now I’ve been on hold over 90 minutes. Getting sick of the slow service, long waits and still unable to get a solution. We need more options rural 🇨🇦

  • laumiken Laura Kennedy (@laumiken) reported

    @stephenlrobson @Xplornet I hear you! We have NOTHING but problems with @Xplornet. Worst. Service. Ever. We haven't had more than a few days at a time of access. The rest of the time I have use a Hotspot on my phone to work from home! Deplorable!

  • apocolypse669 Darth Pocolypse (@apocolypse669) reported

    @Xplornet im not calling a tech to tell me to reset my router. its your service that sucks. you have to do better on your end.

  • MadsTS Mads Sandbakken (@MadsTS) reported

    @Xplornet Xpolitnet steals. I have had over 1000 dollar bills two months in a row due to lock down/home office and home schooling. The gave me 40$ credit. What a joke. Be very careful and warned, they will trick you and take advantage.

  • Crimson734 637crimson (@Crimson734) reported

    I try go for clips10 minutes later and then my internet takes a ******* **** in it self @Xplornet is the worst internet provider