Xplore outages and service status in Kitimat, British Columbia

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitimat, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Josh Boileau (@BoileauJosh) reported 1 minute ago

  When the services you provide suck so much, you rename yourself to confuse customers into buying the same garbage. @xplore_ca formerly @xplornet.

• 
  Arpad Hild (@zotfot) reported 2 minutes ago

  @Penny36274714 @reaIDonaIdTru_ Well I had xplornet and was paying $140 for 300 GB but I switched to landline internet with telus and now I pay $70 a month with a home phone and get unlimited data and much better service now too

• 
  Indubitably Tho (@IndubitablyTho) reported 3 minutes ago

  @preta_6 With Starlink, while not as fast as Telus fibre (right now), you can look forward to incremental upgrades in speed, and equipment, over time. I suggested to a client suffering with only the choice of Xplornet (crap speed + outages) switch to Starlink back in 2020. Installation couldn't have been easier and reliability of his Internet connection immediately stabilized. Everything has got better since, including being sent the latest hardware for free. Starlink's plans for continuously upgrading their satellite constellation were the deal maker for me - and should be for others suffering under Xplornet.

• 
  yup yup yup (@blueyblondy) reported 6 minutes ago

  Goodbye, @xplore_ca. I'm so glad to be rid of your terrible product and service forever. Long live, #STARLINK @Starlink

• 
  Lucas Bourque (@Lucas_Bourque_) reported 9 minutes ago

  Where I live we surprisingly don’t have Bell Fibre. Our only options were Eastlink, Xplornet, or Starlink. Eastlink’s lines in our area were very congested and the service was often slow and spotty, so we decided to try Starlink.

• 
  Garth Twitchell (@GarthTwitchell) reported 10 minutes ago

  Tonight reminds me of how poor our internet is in northern @TownOfMiltonON with no prospect of it getting better anytime soon. Extremely frustrating. @Colin1Best @vankayak Wireless internet from Xplornet is hopeless. Someone brings me good internet, I’ll buy it.

• 
  Ryan (CRASH) Barton (@Crashola) reported 13 minutes ago

  @BrentStaeben My parents live in a dead spot for cell service, but have Xplornet and seems to work pretty well for them (and me when I visit)

• 
  Metal Wolf (@m3t4lw01f) reported 14 minutes ago

  Does anyone know if Xplore Mobile has improved from the Xplornet days or are they still a criminal enterprise that lies about everything? I'd tag them but one account is protected and the other has me blocked. I presume because they got tired of me calling them on their ****.

• 
  Bennett Hunter (I am Canadian Libertarian) (@Can_Libertarian) reported 18 minutes ago

  @macjbby @nationalpost I live stream in full HD with no problem. Typical speeds are around 200 - 300 Mbps down/15-25 Mbps up. I use to be stuck with Xplornet that advertised 10/1 as the best speeds for my area, yet rarely ever got more than 3 - 4 down/1 up. Starlink is on a completely different level,…

• 
  AtomicHydra (@atomic_hydra) reported 21 minutes ago

  @xplore_ca Still the worst isp In Canada hands down. yall get awal with highway robbery