Xplore

Xplore Outage Report in Kitimat, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kitimat, British Columbia 12/26/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ASHESOJMJPN Ashley Y (@ASHESOJMJPN) reported

    @Xplornet your service is ****. I’m calling WTC tomorrow as they just put in a brand new tower across from my place... if I have to listen to my teenager tomorrow again.. Imma break something!!!!! And send you the bill!

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet Remember, people, Xplornet has a moral code they adhere to. Double reminder: a bad moral code is still a moral code. Triple reminder: I blame @APLenehan for this culture.

  • MapleBecky Becky C (@MapleBecky) reported

    @Xplornet He’s on hold with them again. Day 3. I’ll let you know if we still need help. :(

  • mcmoo179 Brian (@mcmoo179) reported

    Finally,so satisfying moving on from “explornet ” to an ISP that delivers what they say they will deliver. After years of Xplornet’s poor business practices that their own people admit it dealt so good to make that cancel my service call. #xplornet @SucksXplornet @XplornetSWO

  • thanxtips Aurora Hamilton (@thanxtips) reported

    xplornet sucks ***! you can’t even use the internet 🤬

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @uncultured It's the *one* thing I miss about living in the city. Xplornet is literally the worst ISP in the country, and they're my only option. Right now I'm testing at 2mbps with 350ms of latency. Last night I just didn't have internet at all! Anyhow, good luck with your 4k quest!

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet "Up to" if anybody reading this is thinking about getting xplornet, they say "up to" to validate their service actually being 1mbs or 2mbs at best during the times you want to actually use it. Xplornet is a terrible ISP and rarely give you the speed you pay for.

  • IainReid10 Iain Reid (@IainReid10) reported

    @Xplornet Was told by your not-technical support (an infant could be taught to say what they say) my internet speed, which had been between 30-50 Mbps, dropping to 2-5 Mbps was "within acceptable levels for my plan". A mostly happy customer for 4 years lost. #useless #fail #scam

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    I find it hilarious that @Xplornet drops "hey are you still having issues?" on other people, but don't take my complaints seriously enough to even do that. Everything about this company is trash, including their CEO, Mr. @APLenehan. Change starts with you, sir. Lead by example.

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet @Xplornet are you serious? bake with syrup? u are an internet company!!! I swear u post **** like this just too **** with people. I hate ur company so much.