Xplore Outage Report in Kitimat, British Columbia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Kitimat, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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MrJizac
(@Mr_Jizac) reported
@Xplornet you really over sell your fixed internet service. It’s literally useless. It’s up and down so much I can’t even keep track. My house is 2km away from the tower location, the service should be simple. Why are you stating the availability when it’s not?
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J.L. 1285
(@CAWguy) reported
@David_Moscrop Very familiar. We had municipal-owned internet that was sold to Xplornet, and they promptly shut it down and left our community with nothing.
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Cory Bailey
(@Bailey606) reported
@Xplornet Why do you have a support email address if any time somebody sends a message to it, they receive an automated email that tells them to phone a number. Why have an email if you don’t intend to respond to the email? This is classic big business garbage service. Useless
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Hylohs
(@HylohsFFA) reported
@GMWald @Xplornet Same it’s unbelievable and garbage
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Patrick Janes
(@patgjanes) reported
@kristinaennis Satellite internet may be your only option - Xplornet or Starlink. Xplornet also has less expensive/faster wireless internet service - available in a lot of semi-remote areas. For that you need to be within range of their systems which are located on mobile phone towers.
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R. Nabb
(@ruth_nabb) reported
@PaulDoroshenko @TELUS Whoa! That's a lot, especially for poor service. I have Xplornet. Terrible service for half the cost.
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Jim Korchinski
(@blueskycabo) reported
@Xplornet Starlink is much better I am a former xplornet customer with an 80 dollar credit - this company is so bad and slow I left them as soon as starlink reached my area
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Mads Sandbakken
(@MadsTS) reported
It's so insulting to pay so much for such poor service. @Xplornet wish I was also watching play off hockey on the app I pay for...
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Lynne/CarlynServices
(@CarlynServices) reported
@Xplornet Thank you, called you customer service and they had us up and running in about 20 minutes. :)
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Al Pettefer
(@AlPettefer) reported
@WSwainson @Xplornet They over sell towers !!!! They actually admitted this too me ,,, I’m happy to say that my Starlink is installed and tomorrow I get to call them to cancel my service,, I’m so excited!!!