Xplore

Xplore Outage Report in Kitimat, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kitimat, British Columbia 02/01/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • kinsellawarren Warren Kinsella (@kinsellawarren) reported

    Trying to cancel @xplornet service, which has never worked. They insisted I phone, not write. As soon as I said I wished to cancel for non-performance, they put me on hold. I've been on hold for 15 minutes and counting. @xplornetretweet

  • LovelyLadyLinda Elle (@LovelyLadyLinda) reported

    @Xplornet Great to get notification that my Internet might be down for an entire day due to maintenance. Not so great when this maintenance doesn’t happen and gets pushed off to the following day. Two days out of work.

  • MikeMuranetz Mike Muranetz (@MikeMuranetz) reported

    @Xplornet Not too happy with your service. My parents who are seniors living in the 100 Mile House, BC area haven't had internet for over 3 weeks. Keep getting ****** around with service calls. They miss family video calls especially in these Covid 19 times. How can you help?

  • CAO_CWray Chris Wray (@CAO_CWray) reported

    @Xplornet Seriously? Do you know how many calls I have had with your company? Too many. No resolution and a myriad of excuses

  • Triipez xTriipez (@Triipez) reported

    @Xplornet Internet has been down since 10pm lastnight in dunvegan Ontario. Is It maintenance or should I call support about this?

  • PattyOorschot Patty van Oorschot Deering (@PattyOorschot) reported

    @Xplornet Here’s a thought…Perhaps you could FIX the service you bill customers in rural NB before expanding? Your internet service is spotty at the best of times and with people paying significantly higher fees than those of us who are fortunate to have good service. STAR LINK for sure

  • Vee__Writes Mrs. Larmond (@Vee__Writes) reported

    @Xplornet there is no redacted MTS they're in chapter seven bankruptcy please ask Indigenous Nations in MB how you may be of service @Eastlink there is no redacted Aliant they're in chapter seven bankruptcy. Expand with the permission of Indigenous Nations

  • LovelyLadyLinda Elle (@LovelyLadyLinda) reported

    @Xplornet in an area where maintenance is being performed. I have had no service for >5 hours and counting. Any update?

  • HolmesWil William Holmes (@HolmesWil) reported

    @Xplornet storm's over. My wife's online schooling is done. Thought I would try to update my computer. Not much satisfaction. Connection going down constantly. If I don't use my internet the connection will stay up. If I use it disconnects. Explain!

  • bcwolfgirl bcwolfgirl aka mèlemst’ye (@bcwolfgirl) reported

    i have Xplornet for internet 🥵😭😱🤬☠ worst for wifi, lag, freeze, OMG 1 week and ready to throw it all in the fire 🔥 EXPLORNETS GARBAGE really in 2022 should be fixed by now INNIT my rant 4 the day ...