Xplore Outage Report in Kitimat, British Columbia

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 17: Problems at Xplore

Xplore is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

1. 

   Internet (76%)

2. 

   Wi-fi (11%)

3. 

   Total Blackout (8%)

4. 

   E-mail (2%)

5. 

   TV (2%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• Fred Cee (@Fred_Wreck1983) reported 7 minutes ago

  @Xplornet I hate ur company. i ain't paying **** on this bill, unless someone fixes this **** service.

• Fast Jeff (@fastjeff) reported 7 minutes ago

  @Xplornet xplornet marketing, working hard to dump as much links into it's twitter to bury old customer complaints. Otherwise known as "spamming".

• Robert Bloch (@rbloch66) reported 8 minutes ago

  @Xplornet When I call in for tech support I have to sit thru 2 min of recording. Please be respectful of our time and play those messages while we are inevitably on hold.

• Trevor PETERSEN (@wheatiepete) reported 8 minutes ago from Red Deer County, Alberta

  @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

• Jon Isaac (@RavelsTeen) reported 9 minutes ago

  @justin_maybe Interesting prospect. Curious as to whether this sort of model would have more luck increasing internet access to rural areas than the Province's partnership with xplornet. Then again, the residents most in need of service are also the least likely to live in a municipality.

• Marchant, JP (@JeffMarrrrrchan) reported 10 minutes ago

  @madinuk @FrankReardon1 Im not trying to minimize your concerns but the vast majority of rural Canadians are unable to connect. Our county council for example just spent 2M with xplornet to introduce LTE service, its $99/month for 25mbps. I just got online, I had previously had 1mbps for the same price

• Dan (@ClayBreakerAB) reported 10 minutes ago

  @HeatherPaddle @GregBecause Canadian tax payers give money to companies like @Xplornet via grants to supply service to remote locations. They are THE worst ISP on the planet. Everything is wide open for your 30 day trial, then they put the brakes in and your locked into a 2 years with unusable internet

• Darcy Timchishen (@DTimchishen) reported 11 minutes ago

  @wheatiepete @Xplornet Thx. Will do that. We have good cell service here. Sorta. Tower is 3.5 miles away

• mal (@malloveryy) reported 13 minutes ago

  Haven't ******* about xplornet lately. It still sucks. (Ps thanks for making me unable to watch greys super great service glad I pay so much for you)

• cat (vtuber ikea) (@cakecatboy) reported 13 minutes ago

  @almost_somebody aww I'm canadian! I have xplornet, but I love this service a lot! I switch packages today so there's bound to be hiccups, I'm actually really happy with the service