Xplore Outage Report in Kitimat, British Columbia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Kitimat, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (78%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet @UWCCanada It physically made me ill to hit the like button on one of your tweets, but anything that helps people in need I'm all for. Maybe now you could help your customers and provide the services you advertise?
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Canadian Permaculture Legacy
(@LegacyCanadian) reported
@Xplornet Meanwhile, I am calling your customer service every single night because our internet goes to 50 kbps and 30k ping from 6pm till midnight every single day. Thats on the top plan. Wait times on the call are 3 hours, so its obviously not just me. 6 months of this.
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Darcy Timchishen
(@DTimchishen) reported
@wheatiepete @Xplornet Thx. Will do that. We have good cell service here. Sorta. Tower is 3.5 miles away
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Jon Isaac
(@RavelsTeen) reported
@justin_maybe Interesting prospect. Curious as to whether this sort of model would have more luck increasing internet access to rural areas than the Province's partnership with xplornet. Then again, the residents most in need of service are also the least likely to live in a municipality.
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Jessica Holmes
(@JessicaHolmes03) reported
@Xplornet I have been reduced to privately facebook messaging the local tech because your rep refused to contact or provide contact information for him. This is beyond unacceptable. You service a large part of NB, not providing immediate action is atrocious.
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Dan
(@ClayBreakerAB) reported
@HeatherPaddle @GregBecause Canadian tax payers give money to companies like @Xplornet via grants to supply service to remote locations. They are THE worst ISP on the planet. Everything is wide open for your 30 day trial, then they put the brakes in and your locked into a 2 years with unusable internet
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Robert Bloch
(@rbloch66) reported
@Xplornet Called tech last night & this morn. My internet is still bad, & at times, stopped. Seemed to be fixed, but 30 min later it is right back to where it was. Disappointing!!! I'm tired of sitting on the phone listening to why you want me to believe my speeds are so slow.
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Em 🤠 #Earper4Life
(@Emma_McPerry) reported
@TheSciFiBard And I am with Xplornet a satellite internet and it’s crap! Lol
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Robert Bloch
(@rbloch66) reported
@Xplornet When I call in for tech support I have to sit thru 2 min of recording. Please be respectful of our time and play those messages while we are inevitably on hold.
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Jessica Holmes
(@JessicaHolmes03) reported
@xplornet with a large majority of folks working from home, how is it possible that you can’t send someone out to fix my internet before the start of my work week? You are affecting my ability to earn income, I NEED HELP NOW. Can you get someone here?