Xplore

Xplore Outage Report in Kitimat, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kitimat, British Columbia 12/13/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • NinesCatudio Nine's Catudio (@NinesCatudio) reported

    @ekimental One of the reasons why I canceled local provider a long time ago. Got tired of promises made by Xplornet to improve the rural service. Thankful for my business cell plan, which allows me to hotspot off my phone to cover my daily Internet needs for work and leisure.

  • RinglerunSk Kirk Pederson (@RinglerunSk) reported

    @Xplornet Good morning @xplornet day 5 now. And we are still under investigation. Any updates on the Macrorie outage?

  • DumbDanThoughts Dan O'Neill (@DumbDanThoughts) reported

    If you live out in the country and are looking for wifi, @Xplornet is possibly the first option to go with. If someone stabbed me every time I was satisfied with their service, I'd almost have half a stab wound

  • trigger240 🦉lat240🌻 (@trigger240) reported

    And dont forget the installation guy that came to my house made me pay a 25$ cash fee on top of the installation fee I paid to xplornet #customerservice #sucks

  • baagheecha G. Louise (@baagheecha) reported

    @Xplornet Been with xplornet for 8 years now. Recently the speed’s been terrible and we switch to phone data if we want reliable internet. The only thing keeping us with you is that there are few choices for us rurally. We pay ~ $100/mo. for this non service. Yes, we have called support.

  • vertimyst Vertimyst (@vertimyst) reported

    @XboxKaneda Ahhh gotcha, that makes more sense. Xplornet's been crap for the last year until recently, they started building new towers and increasing speeds, probably in response to @SpaceX's Starlink. Of course I pre-ordered that as soon as I could, lol

  • RinglerunSk Kirk Pederson (@RinglerunSk) reported

    @Xplornet well Day 7 with no internet or an update other than under investigation. Amazing how bad that sounds, only people you can talk to can’t give you more than that. Still wondering on that Macrorie tower.

  • mikejsemeniuk Mike Semeniuk (@mikejsemeniuk) reported

    @Xplornet i have called, your solution is to unplug everything. its changes nothing, your ripping people off. you cant provide the speeds you advertise, this is wrong! patiently waiting for a real solution.

  • AndersenF31 HurryUPAndersen! (@AndersenF31) reported

    @jimbo19000 @Xplornet No I have shaw satellite, never had a problem

  • phantomfarmerSK Hartman (@phantomfarmerSK) reported

    @Xplornet update on service interruption for Wood Mountain, SK area? No service since 1400hrs.