Xplore

Xplore Outage Report in Kitimat, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kitimat, British Columbia 12/23/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • landon707 Landon Friesen (@landon707) reported

    @BaldurBarons @Xplornet I can't wait to cancel xplorer net.

  • ScoobertDaneDoo Scooby (@ScoobertDaneDoo) reported

    @Xplornet you guys wanna get you stuff together and not have connection issues , tired of slow internet.

  • katie_wakely Katie Wakely (@katie_wakely) reported

    @Xplornet 3 previous phone calls did nothing to help, man I spoke to this morning solved my problem in about 10 minutes.I’m not convinced there were ever upgrades being done to “the tower in Baltimore”. However we now have internet after 6 days without.

  • lewisbron Lewis (@lewisbron) reported

    @Xplornet it’s took two days of downloading to get to 68% on a video game. Did you know it took 3 days to get 30gb of video from Mars. Yet it might take me 3 days to download a game off the internet. Honestly sad how bad your internet is. My game better be done by tonight

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @landon707 @Xplornet You can’t get it? I had to send it back. Im not in the zone for awhile. Garbage.

  • farmerwillie27 Bill Thiessen (@farmerwillie27) reported

    @BaldurBarons @Xplornet Other than over priced for what we use we actually have very few issues. Only pay for speed of 10 download and usually get 20

  • staceybruneau Stacey (@staceybruneau) reported

    @BaldurBarons @landon707 @Xplornet Ah crap that sucks. Hopefully soon. It’s pretty awesome.

  • katie_wakely Katie Wakely (@katie_wakely) reported

    @Xplornet The quick survey at the end of the call...I left excellent reviews for the technician helping me today he actually took time to solve. Poor review for @Xplornet internet service. A week without internet w stupid excuses during pandemic cannot happen.

  • Saittech89 Saittech (@Saittech89) reported

    @joseywhales53 @Xplornet go pre order starlink, if you need any info or have any questions just ask me, people are already getting over 300Mb down on starlink

  • jazzhammer abraham tio (@jazzhammer) reported

    @Xplornet speedtests are a great tool for xplornet. you use them to point out how fast the service is when you can selectively tune a high number, like oh, the days around invoice time, and in the same breath say that a low number isn’t accurate because .... reasons. amiright explornet?