Xplore

Xplore Outage Report in Kitimat, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kitimat, British Columbia 03/23/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • zmarv zmarv (@zmarv) reported

    @xplornetretweet @Xplornet How about an outage map or is that bad for your image? How about an automated email/sms telling people theit service is down? How about equipment that shows true status of Internet service? And your customer support line worked once in last 16 hours!

  • catboymech catboy (@catboymech) reported

    PSA for any Steam Deck owners who have Xplornet Satellite: Xplornet's Double-NAT ecosystem creates connection issues on the Steam Deck. Until Steam provides an update to address this issue, you will have to use a different ISP to connect to Steam's servers reliably.

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet please fix our phones,day 3,no service,no one will help

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet account number 1502785 have been down all day, we are a phone based business

  • Badenoch1 Paul Rhodes (@Badenoch1) reported

    @Xplornet The usual canned response. This is not a question about my account but your response regarding all of the Xplornet accounts left without service due to the Rogers outage. They are providing compensation equal to five days of service. What are you doing?

  • AvrosClub The Avros / Les Avros (@AvrosClub) reported

    @GreatRootBear @TorontoDefiant @Xplornet Feels bad man

  • Rosebuddy1973 tying up loose ends (@Rosebuddy1973) reported

    @seanphwood_sean @Xplornet Still no service everyday from 8:00 am until noon. As soon as we can find a decent broadband service we are switching.

  • catboymech catboy (@catboymech) reported

    also I guess I might as well do a bug report to the relevant parties @OnDeck @Xplornet please fix, okay

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet So how do we fix this after 2 days of no phones and no service

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet your support phone line does not work