Xplore Outage Report in Liverpool, Nova Scotia
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Liverpool, Nova Scotia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Xplore
Xplore is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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TV (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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CircularLogic
(@CircularLogic89) reported
@m3t4lw01f @Xplornet @CRTCeng Any advertised speeds would be under optimal conditions. Many factors can affect data transmission via airwaves. Your specific circumstances might result in the speeds achieved. Other situations might offer better or worse speeds. That's the nature of wireless service.
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Ashley Y
(@ASHESOJMJPN) reported
from
South Frontenac, Ontario
@Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..
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Chris Wood
(@woodzybcfc) reported
@Xplornet Then putting in a service request online it took 2 days for Xplornet to respond. Once they did they advised they would send back the same useless company to investigate and you will hear in 24-48hrs.
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m3t4lw01f
(@m3t4lw01f) reported
I used to enjoy burning Xplornet in these tweets because you kind of need a sense of humour when you're a customer of theirs. My sense of humour about this is rapidly turning into a sense of rage at their utter incompetence at doing anything other than collecting a payment.
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Billy Pickles
(@BillyPickles6) reported
from
Centre Wellington, Ontario
Anyone else in Wellington area with @Xplornet been down since 8am this morning?
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RYM
(@TheDaisyMemo) reported
@Xplornet What’s going on with the service in Cumberland? For over a month now the service has been shitty and in and out. In a time of lockdown, how are people supposed to work from home if they can’t get a stable internet connection. When we called in Dec... 1/2
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✨StarBuck_83✨
(@StarBuck_83) reported
@CHCHNews can the government get on rural internet service providers example @xplornet and get them to un-throttle their customers, kids miss their lessons because the internet is so slow. I know I'm not the only parent struggling with this problem.
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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JWG
(@buddydog09) reported
@Xplornet Even their signage refers to the mythical "up to" 50 Mbps. I have NEVER, and I mean now once had a speed test over 5 Mbps, and I pay for 25 MBps. Maybe I should only pay "up to" the amount you charge. I know you will respond with your usual "contact us" crap but wont change.
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CircularLogic
(@CircularLogic89) reported
@m3t4lw01f @Xplornet @CRTCeng While those articles refer to *cellular signal, the wireless home internet via LTE would be affected similarly