Xplore Outage Report in MacPhees Corner, Nova Scotia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in MacPhees Corner, Nova Scotia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in MacPhees Corner and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Munro
(@_lukemunro) reported
@Xplornet I contacted your customer support yesterday. I waited 1 hr 25 min on hold to get through. They couldn't help me and said they would pass my issue on to a specialized service team who is not available 24/7. I have yet to hear back. This issue has gone on for three days now.
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Robert H
(@Robert_Hammond) reported
Hey @Xplornet just wondering if they have tried turning the Odessa, #YGK / Kingston tower off and back on again? Or do you have to order in parts to fix it? I know sometimes these things take time but could you at least update the call centre folks with an update or ETA?
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Sharon Hoyes
(@sharonhoyes) reported
@MaureenParent7 @Xplornet Sounds about right. A few months ago @Xplornet did a fix on our tower. Service was great and what we were paying for, for 2 days. Then they notified us of second ‘fix’ and results have been poor again since then. Clearly they can deliver, just won’t.
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alfred dockstader
(@alfred131) reported
@Xplornet Quick question Is there an ETA on any upcoming updates on speeds for satellite service?
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Shawn Jemmett
(@SeanGemm) reported
@lara_stovern what do you use for Internet? I have Xplornet at camp but it is almost not usable during the summer months and most evenings. Texts barely go through. Some neighbours are getting Starlink but would be an issue for me during the winter because we are on solar.
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Brent Anderson
(@BrentAnderson10) reported
@LongReacher @Xplornet Welcome to the struggles of life with satellite internet during online learning. There a chance the weather is bad in Saskatchewan. Thats what I was told when I called once.
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Boyd Merrill
(@BoydinNL) reported
@Xplornet has got to be the worst most frustrating internet service provider in the world! Terrible. #awful
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Darren White
(@LongReacher) reported
@BrentAnderson10 @Xplornet Called customer service back, they tweaked some stuff, and I seem to be back up and running again. Good luck to the kids tomorrow.
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Riemann
(@Riemann97885212) reported
@Xplornet We Canadians cannot begin to explain how happy we are that Starlink is going to slowly decimate your awful company.
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Lomaxcat
(@VoosieVooters) reported
@Xplornet @DK27029598 Any suggestions on how to get an appointment for a tech to restore my internet that's been out since Dec 29? I call support but don't get a call from repair tech. Pathetic service. Do better or hand over to someone who can.