Xplore

Xplore Outage Report in Montpellier, Outaouais, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Montpellier, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Montpellier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Montpellier, Outaouais, Québec 12/14/2025 23:30

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkC_Avgi Mark Carruthers (@MarkC_Avgi) reported

    @CanadianCheri I’m not sure you could ever love Xplornet, once you had them, Cheri. First connecting to the internet w/ WWDC, despite really bad service, I stayed with Xplornet after they bought WWDC (perhaps 20 years ago) until I finally gave up in 2020. I have never had such bad service. 1/2

  • MarkC_Avgi Mark Carruthers (@MarkC_Avgi) reported

    @CanadianCheri Before you go any further with Xplornet, I suggest you join the Facebook Group “Explornet Rural Internet Enough is Enough” & read about the many problems people are having with them. If you would like more info on my issues, I will share. 2/2

  • CanadianNic NicoleDee (@CanadianNic) reported

    @Xplornet We have Xplornet and pay 126 per month for the SLOWEST service that always throttles (we are only out weekends and it ALWAYS says we are close to our max—-🙄.. everything always freezes and even pics won’t load. This is truly garbage service that some people are stuck with

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Distributel And force @Xplornet to live up to their speed claims for those of us who have no choice but to use their expensive crappy service

  • ltpmitchell lt pete mitchell (@ltpmitchell) reported

    Just got a message from @Xplornet. Second one in the last week. They're doing maintenance between 8am and 10pm tomorrow so don't bother tech support during those times. It's not like vast swathes of the province are WFH and need internet. Can't wait for @SpaceX starlink.

  • Michell25471779 Michelle (@Michell25471779) reported

    @Xplornet My internet has been out for 4 days. I am billed for 10 but I actually get 1-2mbps. Your customer service sucks a$$. On the phone for 2 hrs going in circles for you to tell me to unplug then plug in, then tell me you can't do more. How about fixing the service in Norfolk County

  • auroradawn63 auroradawn (@auroradawn63) reported

    @Xplornet My internet has been down since Friday 5pm in Lindsay Ontario. I have heard that this is a result of a fire. Is this actually being worked on, this whole time? Or is everyone gone for the weekend?

  • cpwcsk Chad Peters (@cpwcsk) reported

    @Xplornet I fixed it. #StarLink is awesome. Can't wait to get all my emails switched away to drop your sorry service.

  • ItsAroz Aroz🍥 (@ItsAroz) reported

    @Klink89 @terry_seguin i currently have Xplornet, and it is god awful for sattelite internet, i've pre-ordered Starlink back in early may or so, have still been waiting for global launch as beta testing isn't currently available in my area of Quebec Canada; Starlinks initial cost is a hefty 700 CAD

  • wheelerreborn Wheelerreborn♿ (@wheelerreborn) reported

    @reikokoyama79 @CCI_Wireless @Xplornet You try the telus hub internet or whatever they call it? My cousin has it at his acreage & his parents at the farm and they actually have less problems then I do with shaw high-speed in the city.