Xplore Outage Report in New Sarepta, Alberta
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in New Sarepta, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in New Sarepta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Xplore
Xplore is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Live Outage Map Near New Sarepta, Alberta
The most recent Xplore outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Pierre Carbonneau
(@pcarbonno) reported
How sad that @Xplornet cannot service costumers north of Sudbury. Without service for week and no companies to do servicing in Gogama ON.
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Jessica VanDusen
(@Jesticul8Wildly) reported
@Xplornet Honestly, I don’t see how phone call is going to remedy two full days of spotty service due to “maintenance” after reviewing a robocall warning the day before. I had to scramble to reschedule meetings and work from my cellphone. If I have data overages, can I send you the bill?
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Twisted Routes
(@twistedroutes) reported
@SpaceXStarlink any plans to expand beta in Ontario, or just make the service available? Waiting until October feels unbearable. Also, will it be seasonally pause-able like existing services (xplornet et al)?
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Robert Gamble
(@LotSixteen) reported
from
Richmond, Prince Edward Island
@m3t4lw01f Maybe they are fleeing the areas that @Xplornet provides internet service.
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Lexie. #B.L.M
(@joanlemmesmash) reported
@Xplornet I feel like the hours I've spent with your tech support should be compensated bc the amount of times I've been told "just turn it on and off again" after sitting for an hour on the phone is ridiculous. The sooner REAL high speed gets to rural Canadians, the better.
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Pierre Carbonneau
(@pcarbonno) reported
@Xplornet After replying and trying to establish communication, still no reply 3 days later. Now that’s customer service!
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Pierre Carbonneau
(@pcarbonno) reported
Be aware that @Xplornet cannot service their products in Northeastern Ontario. No qualified contractors to service them.
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My So-Called Perspective
(@lauren_blogger1) reported
@SucksXplornet @Xplornet is this fraud of a service down again, or is it just the standard terrible??? Asking for someone who pays a bunch of money every month and gets about an hour of service.
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Clark Cunningham
(@SHARKEY16) reported
Who out there is having problems with Xplornet!? Bad, slow connections & to make it worse we received direction from a CSR during the MB/Ont border shutdown, as a direct result our service is minimal at best, thanks 4 the advice! Ya might wanna do something about it @APlenehan 🤔
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Davina Lytle
(@davinalytle) reported
@Xplornet I'm your customer & have been for quite a while so I'm not sure why you don't have it...but I sent it again...it's sitting in the DM...along with my phone number. 😝