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Xplore

Xplore outages and service status in Paradise, Newfoundland and Labrador

Why is my Xplore service not working?

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If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Paradise, Newfoundland and Labrador

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Paradise, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 74% Internet (74%)
  • 11% Wi-fi (11%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • KneehillCounty
    Kneehill County (@KneehillCounty) reported

    Feb 9 Council: Council directs administration to provide a letter of support for Xplornet regarding their application to the Universal Broadband Fund.

  • MIchelleP8844
    Whatever (@MIchelleP8844) reported

    So @Xplornet goes from crap service to no service. Got an email from Starlink the other day. Going to check it out now.

  • maggiecassella
    maggie cassella (@maggiecassella) reported

    @CRTCeng @Rogers @CCTS_CPRST I learned the hard way when you passed me to CCTS w Xplornet. They are a dispute resolution service & nothing else. I don’t need to be burned twice to waste more of my time. Apparently, there is no government agency that penalizes telecom/internet cos for bad biz practices

  • Saittech89
    Saittech (@Saittech89) reported

    @Xplornet sucks, can't even watch a YouTube video on 240p without it buffering every 20 seconds.

  • luvlambs
    Marion Greveling (@luvlambs) reported

    Yikers!! Xplornet thinks the service I get is worth $112.99 a month. Not even close!

  • GeiselJeff
    Jeff Geisel (@GeiselJeff) reported

    @CTVNews I just want fibre , instead of a piece of **** xplornet dish !

  • MIchelleP8844
    Whatever (@MIchelleP8844) reported

    Internet is out for the second time in two days. I can’t believe I pay @Xplornet for this ****.

  • Frenchman212
    Frenchman (@Frenchman212) reported

    @partspaul @Xplornet Wait till you go disconnect the @Xplornet that will be the next horrible experience. They want you to return the modem and radio, pay $125 uninstall fee if you don’t wanna do it yourself. Oh and they’re gonna keep charging you until they receive the hardware.

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    @Xplornet If you're in Leavitt, it would be recommended that you "leave it" to any other ISP to supply you with internet service. That pun is better than Xplornet's service.

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    @OriginaIPenguin @Xplornet Any time something doesn't work as expected. Some days it's 10 times. Some days it's 30. I also set a continuous speed test for 12 hours every five minutes from time to time.