Xplore

Xplore Outage Report in Ponoka, Alberta

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ponoka, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ponoka, Alberta 03/03/2026 17:30

March 03: Problems at Xplore

Xplore is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Dnuttall1985 Dave Nuttall (@Dnuttall1985) reported

    @Xplornet internet's been down 3 days, what's up???

  • judlill Julli (@judlill) reported

    @Xplornet rip off service when we pay for more than we get

  • coffeeShihTzu Cedar Shih Tzu 🐶/ Angel Coffee Tzu 🦋🦋🌈🇨🇦 (@coffeeShihTzu) reported

    @Georgieboysmum Options in NB Bell, Rogers and Xplornet X does not offer cell and internet is spotty. In 2020 we called both Rogers and Bell about setting up accounts here in NB, Bell told us they wouldn’t come to the property while we were in quarantine, (2 weeks) Rogers said no problem 🤔

  • bernie_mason Bernadette Mason (@bernie_mason) reported

    @vote4robgill Add Xplornet the worst company ever for speed and customer service. System would be down for days didn’t care and no compensation

  • judlill Julli (@judlill) reported

    Up your service @Xplornet or you go outta business to @starlink

  • RichardBethell Richard Bethell (@RichardBethell) reported

    @Xplornet Please restore service in Prince Edward County

  • Cre8iv_Canuck Canuck🌻🇺🇦🌻 (@Cre8iv_Canuck) reported

    @RogersHelps @MburuNju123 @xplornet Rogers is crediting back lost services so I would expect same of my lost day of service from xplornet as well.

  • awmiller21 Aaron Miller (@awmiller21) reported

    @chrisjgalway @Xplornet Our service has been off and on over the weekend. This after a recent upgrade to ‘faster and more reliable’ (and more expensive!) service.. Yet, @Xplornet will continue to bill.

  • judlill Julli (@judlill) reported

    @Xplornet So you can tie up my time and not fix the service we get 😡 I’ll be calling to cancel and switch to #starlink look after the customers you have already!! Internet down again tonight

  • adampete78 Adam Peters (@adampete78) reported

    @BrentHCameron Xplornet doesn't look so bad now!