Xplore

Xplore Outage Report in Port Alberni, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Port Alberni, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Port Alberni and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Port Alberni, British Columbia 03/02/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • berkypigs2008 Alan Irving (@berkypigs2008) reported

    @Xplornet your service SUCKS NO wifi since THURSDAY. And your customer service does not know when it will be up and running again.#bringbackCCiwireless

  • kristinaennis Kristina Ennis (@kristinaennis) reported

    @patgjanes Xplornet works without any telecoms infrastructure/cell service?

  • MattBerlett Matthew Berlett (@MattBerlett) reported

    @justushickey @Xplornet I was able to cancel mine with no issues

  • Bailey606 Cory Bailey (@Bailey606) reported

    @Xplornet Why do you have a support email address if any time somebody sends a message to it, they receive an automated email that tells them to phone a number. Why have an email if you don’t intend to respond to the email? This is classic big business garbage service. Useless

  • SmittyProblems Jeremy Smith (@SmittyProblems) reported

    @Dell_is_Poo @SpaceXStarlink Data is unlimited and service is about $150 CAD. The first year was good, but they seem to have done the same as Xplornet and sold more dishes than they have capacity for.

  • alyarascavitch Amanda Yarascavitch (@alyarascavitch) reported

    @Xplornet I wish you had a customer outage map somewhat like hydro so we knew what was going on with our internet.

  • albertaclassic Natalie McCormick (@albertaclassic) reported

    @Xplornet U r charging me 140/m & hav now throttled me down, 1 can hardly wait for @SpaceXStarlink for my area. Hurry up @elonmusk connect northern AB, this is BS.

  • Badenoch1 Paul Rhodes (@Badenoch1) reported

    If you are an @xplornet customer it helps to have a back up system. One storm and they are out for a day (and counting.) No response from their (smirk) customer service on when service will be restored.

  • berkypigs2008 Alan Irving (@berkypigs2008) reported

    Well @xplornet your service is terrible. Wifi has been off most of Wednesday afternoon and has again been off since Thursday afternoon and it’s still off. It’s about time u got it sorted out. #nowifiinroundhillAB #bringbackcci

  • MadsTS Mads Sandbakken (@MadsTS) reported

    It's so insulting to pay so much for such poor service. @Xplornet wish I was also watching play off hockey on the app I pay for...