Xplore

Xplore Outage Report in Port Alberni, British Columbia

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Port Alberni, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Port Alberni and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Port Alberni, British Columbia 01/05/2026 07:05

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Smallboi42 Small (@Smallboi42) reported

    @Xplornet @FrankReardon1 It’s been down into Ontario since 9 am

  • CAO_CWray Chris Wray (@CAO_CWray) reported

    Worst internet service in northern Ontario? That’s easy @Xplornet Overpromise and underdeliver

  • thepooppack mas (@thepooppack) reported

    xplornet would look at a 4000 ping spike and be like “ooo yeah i see that lag spike but it went back down to 60 is it better now” after doing absolutely nothing but picking their fingers out of their *** and sniffing them. this ****** idiot on call was like yea idk what to do.

  • thepooppack mas (@thepooppack) reported

    @Xplornet @XplornetES please please PLEASE advertise your internet better, maybe something along the lines of “you want dogshit internet and your money stolen? come here to xplornet we’ll do just that and also offer piss poor customer service.”

  • LovelyLadyLinda Elle (@LovelyLadyLinda) reported

    @Xplornet I am in an area where maintenance is being performed. I have had no service for >6 hours and counting. Any update?

  • DKCripple Dawn Kratzer (@DKCripple) reported

    Hey @Xplornet 2 things : It should not take months to fix a tower issue. I don't care how crappy your lowest rung deal is... it should at the very least be able to run a wired internet connection and a Wi-Fi connection at the same freaking time! It's 2022. Fix yourself.

  • LovelyLadyLinda Elle (@LovelyLadyLinda) reported

    @Xplornet in an area where maintenance is being performed. I have had no service for >5 hours and counting. Any update?

  • cpwcsk Chad Peters (@cpwcsk) reported

    @Xplornet makes it virtually impossible to cancel a contract that is under a business name. I can't wait to get away from your absolutely ****** service.

  • WoodyBezan Woody Bezan 🇨🇦 🍩 (@WoodyBezan) reported

    @prairiecentrist My Xplornet cost for 2021 was $812. That included a $200 hardware/install. I pause the service for five a months while travelling at $9/mth - don't believe Starlink offers a pause. The cost of a Starlink install was over $800. I have truly unlimited with zero throttling.

  • Triipez xTriipez (@Triipez) reported

    @Xplornet Tried calling support. Terrible customer service.