Xplore

Xplore Outage Report in Port Alberni, British Columbia

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Port Alberni, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Port Alberni and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Port Alberni, British Columbia 02/17/2026 21:05

February 17: Problems at Xplore

Xplore is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • IAmMeJustDom Dom (@IAmMeJustDom) reported

    Hey xplornet. Some of us need internet to work, please fix your ****

  • jstadtke1 Jennifer Stadtke (@jstadtke1) reported

    @mrrgteacher @Xplornet Our service 5 minutes north of the 401 is so inconsistent that we wish dial up was back

  • lmn071966 🇨🇦 (@lmn071966) reported

    @Xplornet Hi I contacted support, they are sending a service man. Thanks for your quick response.

  • MeanGeneOil MeanGene (@MeanGeneOil) reported

    @Xplornet I actually moved homes so I didn’t have to put up with Xplornet. Never heard of starlink… probably because my internet was so bad.

  • chrisveitch chris (@chrisveitch) reported

    @elonmusk Hey elon I live in erin Ontario and they were supposed to run fibre but somehow they did across the street and we have slow internet with xplornet 5mb isn't enough can't even hook are security cameras up because it's so slow

  • mrrgteacher Mr. Restoule General (@mrrgteacher) reported

    Anyone else’s @Xplornet been down all weekend???

  • EmeraldGibson1 Emerald (Ezzie) Gibson --- DJ Ez (@EmeraldGibson1) reported

    @Bell_Support @Bell Bad customer service and no call notifying me they cancelled the appointment (Book 2 weeks ago) to install Wireless Home Internet. If you want my business you need to wave the fee or @Xplornet will. The Tech workload should not affect me.

  • jstadtke1 Jennifer Stadtke (@jstadtke1) reported

    @lmn071966 @Xplornet You are fortunate. #xplornet refused service. They admitted to our tower being oversold. Wouldn't that be bait and switch. Unfortunately our Township doesn't value services to their citizens

  • PatStGermain1 Pat St.Germain (@PatStGermain1) reported

    @Xplornet Just another day in Picton without internet. Same old same old with Xplornet,- expensive, slow and unreliable. While there are few options in the County, you could be the worst!

  • dusttheliberal2 “Fringe Minority” Bill🇨🇦 (@dusttheliberal2) reported

    @Xplornet Your service is garbage, it should be a crime that you have a virtual monopoly on service to rural internet, your technician was just here and I was getting tons of service, then he pulled out of the driveway and same typical junk, how much government subsidies do you get