Xplore

Xplore Outage Report in Port Alberni, British Columbia

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Port Alberni, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Port Alberni and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Port Alberni, British Columbia 03/14/2026 10:30

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • DarkElfLX Sean Totally Fungible (@DarkElfLX) reported

    @EricMPaq @bluestockingetc @Xplornet and I bet they charge if you damage it during removal too, just to add more fees. Scummy

  • bradleybuffalo Bruce buffalo (@bradleybuffalo) reported

    @Xplornet **** THEM.... STARLINK FOR THE WIN

  • DarkElfLX Sean Totally Fungible (@DarkElfLX) reported

    @bluestockingetc @EricMPaq @Xplornet of course: "Service charges may apply...." but it's probably cheaper than the $500 replacement fee.

  • bluestockingetc Kate Bullock (she/her) Manic Gorgon Dream Girl (@bluestockingetc) reported

    @DarkElfLX @EricMPaq @Xplornet They've been pretty awful to deal with since she got the internet, but this is just a new level of ridiculous. I just can't imagine, as a company, expecting anyone to uninstall tech, let alone seniors in rural areas.

  • dchipp David Chipp-Smith (@dchipp) reported

    @chefdills @Xplornet The shocking thing (or not so shocking considering it is @Xplornet) is that their last tweet is about Ed Sheeran and Taylor Swift. Nothing about the outage affecting their customers!!

  • dchipp David Chipp-Smith (@dchipp) reported

    To any lawyers in the Alberta region: due to massive issues affecting @Xplornet customers (as noticed by the number of 1 star reviews) and considering they are more interested in buying competitors than providing even mediocre service, is there any action customers can take?

  • chefdills Dylan Brushett (@chefdills) reported

    Still no update or any news as to why #Xplornet internet is down in Alberta. My last call (20 minutes ago) the tech said they were troubleshooting all yesterday with no luck. No ETA as they cannot find the problem. Just a heads up if anyone using the platform was wondering.

  • lexomatic Alexis Gee (@lexomatic) reported

    @bluestockingetc @Xplornet @CCTS_CPRST and if they won't do it, file a human rights complaint

  • thepooppack mas (@thepooppack) reported

    actually crazy a whole province is out of internet because of you @Xplornet and you’re busy tweeting about ed sheeran and taylor swift, instead maybe use your account to actually tell your customers what ******** is going on at your dogshit company.

  • EricMPaq Éric Paquette (@EricMPaq) reported

    @bluestockingetc @Xplornet WTF! They rely on an untrained individuals to remove the equipment they installed? Wow! That's high risk for a company to do.