Xplore

Xplore Outage Report in Port Alberni, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Port Alberni, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Port Alberni and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Port Alberni, British Columbia 02/24/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • HaldaneShelley Shelley Haldane (@HaldaneShelley) reported

    @Xplornet Over two days with no internet and no updates or answers and you tweet about Ed and Taylor?! Get your **** together! This never happened when it was owned by CCI.

  • dchipp David Chipp-Smith (@dchipp) reported

    Hey @Xplornet, r u going to #fixyourshit? 39 hours without internet now. Calling your 'support' gives me a different answer each time. First it's a Fibre line issue now it's still being diagnosed but not really sure what is going on?? Hey @AltimaTel do you service Rockyview?

  • cailli3 Danielle Cailliau (@cailli3) reported

    @jarvisa2002 @Xplornet We have an outage down by lethbridge since 11 pm Saturday night. This is ridiculous!!

  • chefdills Dylan Brushett (@chefdills) reported

    Still no update or any news as to why #Xplornet internet is down in Alberta. My last call (20 minutes ago) the tech said they were troubleshooting all yesterday with no luck. No ETA as they cannot find the problem. Just a heads up if anyone using the platform was wondering.

  • thepooppack mas (@thepooppack) reported

    @Xplornet be like we see you pay for 50 mbps plan but we’re going to keep u on the 10 mbps tower HAHAHAHAHAHAHAH ****** loser get ****** idiot

  • shmaelo Shae D (@shmaelo) reported

    @Xplornet Your loyalty department will not answer the phone to allow me to cancel my service. How can Sales pick up immediately, but you will not provide any methods to cancel?!?!

  • dchipp David Chipp-Smith (@dchipp) reported

    @Xplornet Highly doubt the person mentioned is real... unless they are an employee. ****** speeds (even IF you can get a reliable connection to last more than a few days), piss poor customer service (they have no idea why internet has been down for 26 hours) and high cost. #fixyourshit

  • Styles_888 Daza (@Styles_888) reported

    @Xplornet A RAN has obviously never been RUN in my area… #shitspeeds

  • dave_ings Dave Ings (@dave_ings) reported

    @alexposadzki @mgeist @globeandmail Read it. Arguably Starlink's tech has obsoleted Xplornet, and so perhaps Xplornet is looking for an off ramp with Freedom. Main thing slowing down the obsolescence is Starlink's large order backlog (a sign of its popularity).

  • Paul_the_Hock Paul (@Paul_the_Hock) reported

    @SeanGemm @Xplornet If they can’t keep their towers working I sure AF don’t want them in control of flying **** that could fall on my house!