Xplore

Xplore Outage Report in Port Alberni, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Port Alberni, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Port Alberni and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Port Alberni, British Columbia 02/23/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • CVP45 Christy Visser (@CVP45) reported

    Rural internet. There has to be something better the @Xplornet in Simcoe county. I spend way too much time arguing with the help desk that it doesn’t work. What else is out there???

  • isleofpurple Purple Sky (@isleofpurple) reported

    Xplornet not working….. again….

  • whiskeyfated WhiskyTangoFaded (@whiskeyfated) reported

    @Xplornet well we have "entwr excuse here" You offer 75mbs/5mbs Never got it once I should charge you for the lies

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @StarBuck_83 @Xplornet Absolutely life changing. About the only thing that doesn't work reliably is Google Stadia (or other game streaming services). My work VPN even stays connected most of the day if I need it. I also haven't heard my 15 year old complain once about the internet since, so .......

  • KlyxYcs Clay KlyxY Vautrin (@KlyxYcs) reported

    @Xplornet past week and a half with your stupid *** customer service too. useless ***** where its never an issue with the internet but no one can ******* use it

  • VoosieVooters Loricat (@VoosieVooters) reported

    @nateglubish Certainly in ON, Xplornet is the worst ISP available, and unfortunately, the ONLY ISP available to many rural residents. Gov't needs to stop sending any money to this company until they start providing the service people are paying for but not receiving.

  • Miyo_Takosiw Sherrie Bellegarde (@Miyo_Takosiw) reported

    @Xplornet Not happy with the service these last days. Was told issues would be fixed by this morning here in SK, Yorkton area. Still had to power cycle my modem and router twice so far in the last 20 minutes. I don't recommend Xplornet unless one has no other choice :'(

  • BrandieHarrop Brandie Harrop (@BrandieHarrop) reported

    @middle_over @strathconian We have tried xplornet, mcsnet, Telus, bell, Syban, and others that are no longer around. Part of the issue is they over sell the tower taking on more clients than the tower can service. Resulting in crap service for everyone. Crap service that they are charging $150/month for.

  • brycevaughn53 Bryce Vaughn (@brycevaughn53) reported

    @elonmusk my Starlink package came in and along with a few others in an isolated community in Oxford House, Mb. Can. We're all going to get rid of the @Xplornet's slow and very expensive "high speed" service. The whole people in the community are planning to get Starlink internet

  • CooganatWindrun Windrun (@CooganatWindrun) reported

    @Xplornet Thank you for your response. I have been contacting them daily. With all due respect, I had no problems with my internet until your company bought out Silo, my original provider. Been waiting for a technician since 29th of July.