Xplore

Xplore Outage Report in Port Alberni, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Port Alberni, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Port Alberni and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Port Alberni, British Columbia 02/11/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • bob_sinclair76 Bob Sinclair (@bob_sinclair76) reported

    @VictorFedeli @Telesat Is this the company that runs Xplornet? I get crappy satellite service at exorbitant prices. I'm on an island that's very close to North Bay. I can't even get cell service. If I could, I'd hotspot my phone and my problems would be solved. How are people going to afford this?

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @StarBuck_83 @Xplornet i mounted a cell booster antenna on the mast that was still on the roof from the previous owner... That said, zero signal from Telus would have still been better than Xplornet. ;-)

  • MIchelleP8844 DingDongTheRatIsDead (@MIchelleP8844) reported

    @Julie_foxy @Xplornet We live in a rural area so our internet provider sucks. I’ve been on the waiting list for Starlink since February.

  • GKurjata MY Bulls 2022 Champs (@GKurjata) reported

    Xplornet bought out my ISP that was awesome for Rural Alberta, worked pretty damn good for over 3 years. Back to not having internet from 10pm to 7am. These companies are so ******* predatory and so ******* corrupt. Actually hoping we can get Starlink. **** Xplornet.

  • BrandieHarrop Brandie Harrop (@BrandieHarrop) reported

    @middle_over @strathconian We have tried xplornet, mcsnet, Telus, bell, Syban, and others that are no longer around. Part of the issue is they over sell the tower taking on more clients than the tower can service. Resulting in crap service for everyone. Crap service that they are charging $150/month for.

  • trowbdon Donna Trowbridge (@trowbdon) reported

    Maybe if i make this public @Xplornet Inc. will actually do something. I'm tired of calling about my lack of service. Dial up speeds is not high speed, starlink can't come soon enough.

  • VoosieVooters Loricat (@VoosieVooters) reported

    @nateglubish Certainly in ON, Xplornet is the worst ISP available, and unfortunately, the ONLY ISP available to many rural residents. Gov't needs to stop sending any money to this company until they start providing the service people are paying for but not receiving.

  • CooganatWindrun Windrun (@CooganatWindrun) reported

    @Xplornet I am an Xplornet customer and as I create this tweet I am using my cell phone data because my internet is out AGAIN.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @StarBuck_83 @Xplornet Absolutely life changing. About the only thing that doesn't work reliably is Google Stadia (or other game streaming services). My work VPN even stays connected most of the day if I need it. I also haven't heard my 15 year old complain once about the internet since, so .......

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    EastLink: Secret Xplornet: Botnet traffic represents 0.0002% of the total Internet traffic on their network