Xplore Outage Report in Port Hood, Nova Scotia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Port Hood, Nova Scotia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Port Hood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Edmonton Kubota
(@EdmontonKubota) reported
Shocker….our phones are down once again. If you call we will have someone contact you from their cell phones. Thanks again @xplornet for the horrible service
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Rob - Every child matters.
(@robdeutschmann) reported
@Xplornet Things are resolved. The contractor was able to explain the problem and resolve it. Your CSRs were not able to adequately provide an explanation. It was apparent that they were unaware of what was happening in the field. You communication to clients was poor. /1
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Rob - Every child matters.
(@robdeutschmann) reported
So, I now have a service agreement I was never aware of, and 2 different responses from @Xplornet CSRs about the problem that is giving me download speeds of less than 1 Mbps and it's apparently been going on for a week. Stay tuned. I look forward to speaking with the /7
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Mitch Schwartz 🔥⚡🤙🏼
(@MitchSchwartzCo) reported
@Ivanisawesome @Xplornet I love how they don't think I was smart enough to call support or that I'll somehow get a better answer if I call again.
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Ian
(@IanMcPHE7T2) reported
@Xplornet We live in the Brookville ON area. We pay for a 25mg download. It NEVER get anywhere near that speed with regular signal drops. 50 km from the core of Toronto! If Bell would run fibe here I would drop your “service” immediately. Over charged and under serviced. Brutal
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Chris Morrison
(@tobaboy) reported
@Xplornet I called in twice yesterday, the first lady told me that you did not have service in Clandeboye, MB. The second lady told me you had service but were not accepting new customers in the area.
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Stan Wendt
(@stanwendt) reported
@Xplornet while I recognize I live in a rural PEI community I at least expect consistent reliable internet service. Which is not at all what I am getting. I pay for 50Mb speeds and basically NEVER get that speed. What I do get are 1,000MS ping and 10-22Mb. Time to switch to Bell!
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Anthony
(@antonio2435_) reported
@Xplornet Yeah I know but your satellite service doesn't offer unlimited download, which is mandatory for my household
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My So-Called Perspective
(@lauren_blogger1) reported
@MrStache9 As well, we’ve had to over over $100 per month for 50GBS of ****-*** Xplornet satellite internet because there’s nothing else. And it doesn’t even work.
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Ian
(@IanMcPHE7T2) reported
@Xplornet Been there!! Even bought your ZTE router. Waste of time calling tech. Literally! Long wait times and no real resolution bc you won’t invest in service towers and stop throttling. You have a monopoly and are taking full advantage of te lack of competition.