Xplore Outage Report in Port Hope, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Port Hope, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Port Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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@iamjomama
(@iamjomama1) reported
@Xplornet 5 km west of Ingersoll, ON and service is out. Required for school and WFH. Please advise when you will be back up
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party poisson
(@silverdoecos) reported
Just on the phone with @Xplornet for 2.5 hours and received the WORST customer service I've experienced in a long time from a supposed supervisor. It's an awful service that never works but they have no competition so guess we're stuck 🙃 You win, @Xplornet! Have a nice day!
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Tibalt Ablaze.
(@Ansovald) reported
@Xplornet That was quick.. never even noticed there was a issue..
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Nick
(@Nick62289935) reported
@Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.
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m3t4lw01f
(@m3t4lw01f) reported
@Ansovald @Xplornet My latest speedtest was 3mbps down. I'm not home to run another using that website, but my Google WiFi is reporting 0/0. Screenshots incoming...
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Nancy Daamen
(@JustmeinNB) reported
@m3t4lw01f @SucksXplornet Nope. 3 of us use under 500/ month. We tried Bell, It sucks too here. If this new option is viable, my husband will promote the hell out of it and Xplornet will lose lots of business in this area. Fingers crossed. It shipped yesterday,
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Tibalt Ablaze.
(@Ansovald) reported
@m3t4lw01f @Xplornet I have had xplornet for years and not once have I had a issue. Do you have trees in the way?. As those will casue issues as for LTE it's line of sight.
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Dylan
(@DiabloTweets) reported
When you’re frustrated by @xplornet and their awful internet service and you search @twitter only to find out you’re not alone. You know it’s bad when you dream of the dial up days. What happened to the internet being an #EssentialService in Canada? @JustinTrudeau ?
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Nick
(@Nick62289935) reported
@Xplornet No it hasn't. Outage has existed since the day you bought out the competition, and continues still.
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m3t4lw01f
(@m3t4lw01f) reported
@Ansovald @Xplornet My issue is that they sell a service advertised as 25mbps but have never once provided that speed at a time of day that I would be awake to use it. It "works" in that I have a connection, but it doesn't live up to their advertising. "up to" notwithstanding.