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Xplore

Xplore Outage Report in Port Hope, Ontario

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Port Hope, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Port Hope, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • mikofox
    🦊 Mikofox 🍁 (@mikofox) reported

    @Xplornet Your satellite data counter is freaking out again. Yesterday at 75% usage, today 90%. No way this is correct. But was trying to upload a 50Mb movie to icloud and browser complained that the connection was too slow. So it was re-trying for a while. This so sucks!

  • Nerdy_Snake
    FREEDOM OI (@Nerdy_Snake) reported

    Using xplornet to get school work done is one of the most stressful ******* things ever. Had i started my quiz an hour later, i would have been ****** with it just randomly shutting down for at least an hour.

  • No0neParticular
    The Dave 🇨🇦 (@No0neParticular) reported

    For anyone considering #xplornet, be advised if you have an issue, they are ok with you being without service for a full month before they will send a tech out. @Xplornet @Xplornetsuppor1

  • dharmachef
    Dharmachef (@dharmachef) reported

    @Xplornet Why? Wait for an hour and find there's nothing wrong. The problem is yours for overselling the bandwidth. Contacting CRTC, and my MP

  • silverdoecos
    party poisson (@silverdoecos) reported

    @sariegowie @Xplornet I am zero percent surprised. No empathy at all and just rotten service all around; it's appalling. We're looking into execulink as we speak, which my neighbor just told me she has so here's hoping 🤞

  • sunkissedreyy
    h o n e y ♚ (@sunkissedreyy) reported

    @Xplornet why does it take over an hour to just load one email?! I have been trying to send my end of day report and the wifi keeps cutting out and it’s happening to my whole household. We shouldn’t be paying what we are for the quality of service yall provide.

  • Ram_mcdougle
    Ramu_mcdougle (@Ram_mcdougle) reported

    Goddamn do I really hope I can get STARLINK soon. my 1 year contract with Xplornet is almost over and I DO NOT want to renew it with them. Since some reason for the past 3 months they are charging me 154$ yet they never sent me an email that they raised the price. jesus

  • dharmachef
    Dharmachef (@dharmachef) reported

    @Xplornet Please, please fix Xplornet satellite. Unusable again! We have been with Xplornet for over 10 yrs and it gets worse and worse!! NEVER get the speed we pay for. Nothing wrong with our system. You have a monopoly that is oversubscribed.

  • iamjomama1
    @iamjomama (@iamjomama1) reported

    @Xplornet 5 km west of Ingersoll, ON and service is out. Required for school and WFH. Please advise when you will be back up

  • lucier_brian
    Brian lucier (@lucier_brian) reported

    @BuBaBonneville @Xplornet I'm in the same boat here in Chatham-Kent area. Service is terrible everyday from 5pm til 10pm. When working speed is what I pay for way overpriced mind you), 10mb... never have to reboot radio, just goes back to normal speeds outside of peak hours. Way over subscribed!