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Xplore

Xplore Outage Report in Port Hope, Ontario

Why is my Xplore service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Port Hope, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Port Hope, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Xplore

Xplore is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 74% Internet (74%)
  • 11% Wi-fi (11%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • jaspernamez
    jasper (@jaspernamez) reported

    @Xplornet fix your service im trying to do my final but instead im stuck using my phone’s rogers LTE

  • reddeacon
    Optimusrhyme (@reddeacon) reported from Pasadena, Newfoundland and Labrador

    @Xplornet our internet is terrible here lately; what’s up? Speeds consistently less than advertised when it works, but over 40% it’s unusable.

  • _gh0_5t
    Ghost (@_gh0_5t) reported

    Finally i got a new internet provider but i wanna say this one more time @Xplornet @APLenehan go **** yourselves

  • CattleNeilson
    Neilson Cattle Development (@CattleNeilson) reported

    @tara_m_davidson We are on the list. Likely receive our hardware in the summer. Xplornet has let us down too many times.

  • DabitLina
    Lina Dabit (@DabitLina) reported

    @Xplornet I have. MULTIPLE times. Always the same issue: congestion on the tower. This has been an issue for several years and nothing is done about it. Our internet is unusable most days and nights now. Download speed was .99 Mbps when I called the last time.

  • lewisbron
    Lewis Bron (@lewisbron) reported

    @xplornet you are ****

  • fastjeff
    Fast Jeff (@fastjeff) reported

    @Xplornet Pretty bold to post a link of communities that have to deal with spotty internet when xplornet is probably the problem in that equation.

  • fastjeff
    Fast Jeff (@fastjeff) reported

    @Xplornet In the rest of reality, people are still isolating and trying to stop covid. Meanwhile, the trainwreck that is xplornet marketing is posting stuff like this. Xplornet is a terrible ISP, avoid xplornet.

  • Saittech89
    Saittech (@Saittech89) reported

    @Xplornet I can't wait for my starlink dish to show up so I can cancel with you guys.

  • PabloOfficer
    Sunny Pablo (@PabloOfficer) reported

    I still have hope that @Xplornet can solve there issues and I could even help with the knowledge on servers routers pretty much any tech in general I have 10 gbit intenet planned for the future