Xplore Outage Report in Port Hope, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Port Hope, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Port Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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🌸 Melanie Fawn ✌🍁
(@Fawnoftime) reported
@Xplornet I would but Xplornet is down, AGAIN, in my area and I can't waste my mobile data. Tech was supposed to come out this week to upgrade but we haven't seen or heard from them since we called last week. Criminal...
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TracyRimmer
(@TracyRimmer) reported
@Xplornet Sure you do — after I wait on hold for half an hour, to be told to “unplug it and plug it back in again” — tried that. Didn’t work. The problem is at YOUR end, and I think we BOTH know what it is — your company claims to not oversell your capacity, but that is what is happening.
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Brett Petch
(@brettjpetch) reported
@Xplornet Not going to get anything out of it when the support line says “we are currently experiencing an outage in your area”.
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Brett Petch
(@brettjpetch) reported
@Xplornet Any updates on when we’ll be back? As a general suggestion it would be nice to see a service outage website at some point that customers can refer to.
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owenfrank
(@owenfrank) reported
@davidshipley @Spaceman096 @CBCNB with Xplornet a rainy day means sporadic internet service, and the speed is slightly faster than dial-up. Last night with a little freezing rain, internet kept going in and out, no reliability at all. I like your idea about fiber everywhere there is electricity connection
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Andrew Dixon
(@dixon_coop) reported
Xplornet net customer service sucks **** . On hold for the next tech for over 3 hours now and apparently I have been next in line all afternoon
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Brett Petch
(@brettjpetch) reported
@Xplornet I’ve rebooted 3+ times. Checked the LTE operator values and seeing 3 towers and connecting to one with a worse signal. I have manually set DL-Earfcn to 44190 PCI 48. Seems to have connected to the right one again but has been out for hours. Thanks for reaching out.
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TracyRimmer
(@TracyRimmer) reported
@Xplornet I’ve tried three times today to get through on your phone line, and can’t get through in a timely manner — some of us actually have to work to pay the exhorbitant cost of internet service that we aren’t getting.
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Sharon Cardiff
(@cardiff_sharon) reported
@bugalooa @Xplornet So, you would not recommend XplorNet? How bad is it and are you in the country?
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Jean-F Davignon
(@jfinqc) reported
@Xplornet I am a customer that is willing to pay for any usage I need and according to your retention service there is nothing you can do to restore my service for 1 evening. #xplornetnotcustomerfriendly