Xplore

Xplore Outage Report in Redwater, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Redwater, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Redwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Redwater, Alberta 01/15/2025 09:05

January 15: Problems at Xplore

Xplore is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • NotSayin5 🥓🌹🥓Bacon! 🌹🥓🌹 (@NotSayin5) reported

    @Xplornet Xplornet a useless internet service , cancelled the service had a credit given to me the week before because the service was so bad & they have negated $80 credit off a fixed income senior citizen & also charge me $250 for the removal & recovery of the modem, shameful!!!

  • windypopfarm Tyler Burns (@windypopfarm) reported

    @SilverStarAg Is that the 25Mbs plan? All I know is that everyone switched to Xplornet out here and it all went to crap. Now I’m back to access and it’s smooth sailing again.

  • bernie_mason Bernadette Mason (@bernie_mason) reported

    Can @Xplornet tell me why I am paying for internet & telephone service that is down more that it’s up. during this pandemic we are to stay away from family and friends and connect through internet etc yet the service we have had it was installed last month is almost nonexistent

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    At least @elonmusk doesn’t block and censor users like 👍 @Xplornet unless they criticize him for something that he does wrong 😑 or don’t support his business 👨‍💼 practised otherwise besides being critical

  • bernie_mason Bernadette Mason (@bernie_mason) reported

    @Xplornet 4/4 worst customer service I have ever seen. Service has been almost non existent since installed. Service and customer service suck big time

  • DatVonGuy Von (@DatVonGuy) reported

    @lewisbron @CCI_Wireless @Xplornet Lol I don’t know. Service was ok before. Just went for ****. Then I found out about the business acquisition.

  • TalkingNB Talk New Brunswick (@TalkingNB) reported

    @ridgeback_the @monctonSJlawyer @poitrasCBC She has a right to be concerned for her riding. What was announced was shitty Xplornet. You hear more complaints about that service than you ever do anything positive.

  • lewisbron Lewis (@lewisbron) reported

    Ik someone is reading this and is laughing their *** off but instead you should get off your ******* *** before it falls off and at least try to fix this ******* mess of an internet provider called Xplornet. Worst ******* internet, not only in Canada but I would say in the world

  • bernie_mason Bernadette Mason (@bernie_mason) reported

    @Xplornet 1/4 Xplornet service today maybe 3 hours on the phone with your service reps 4 hours resolution zero worst customer service I have ever seen.

  • JessicaHolmes03 Jessica Holmes (@JessicaHolmes03) reported

    @Xplornet I have been on the phone with you for over an hour everyday since the internet has been “restored” and still, no resolution. I have to wonder what you think my time is worth? 6 additional hours and counting and yet no action!