Xplore

Xplore Outage Report in Richmond, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond, Ontario 12/27/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOttawa Internet
CanadaNepean Wi-fi
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • lilsugarshack Dee Dafoe (@lilsugarshack) reported

    @Xplornet Just got the confirmation that intent will be down from 8am - 10pm tomorrow again. Two days without access to online learning for students and internet for this working from home. Beyond frustrating!!

  • SomePEIslander Zachary (@SomePEIslander) reported

    @Xplornet my internet totally just went down and my LTE antenna says no signal. Is there maintenance going on in PEI right now? Thanks!

  • Nep03034037 Nep (@Nep03034037) reported

    @VTCrimson @JirjisLuca @Xplornet Thats actually ****** these guys are unfucking real can't believe they get away with this ****

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @jbondguy007 @Xplornet Your lucky. The Pugwash NS tower most nights is around 5 to 7 download and maybe 2 upload if you are lucky but we are paying for up to 50 down and 10 up. Never got more then 2 up once

  • miket136 Michael Thomlinson (@miket136) reported

    @NinesCatudio I gave up on Xplornet years ago; it was always the same story “we’re upgrading our equipment, service has improved!” But it never did.

  • lauren_blogger1 My So-Called Perspective (@lauren_blogger1) reported

    @SucksXplornet @Xplornet Such ****-*** service. They keep wanting you to call them because there are so many reasons why your internet isn’t working. No, it’s just YOU. This isn’t Blackberry..a battery pull isn’t fixing garbage service. So thankful for that 1 min of YouTube 🖕🖕

  • jcalder1983 Jeff Calder 🏴‍☠️🦆 (@jcalder1983) reported from Montcalm, Manitoba

    @ctvwinnipeg As a former Xplornet customer I must say this was an extremely dumb move. They are the worst company in existence.

  • CMBH_wpg Carter Hays (@CMBH_wpg) reported

    @Xplornet Too bad the farmers that subscribe to your service won’t be able to participate.

  • KashJM Jenny Kash (@KashJM) reported

    @Xplornet going on day 2 with absolutely no internet, what's your response to mandatory work from home directions when this is the service you provide? Was told it would be back on last night, about to start another work day and still nothing

  • Andreea00113823 Andreea Carmen (@Andreea00113823) reported

    @Xplornet Did he also find interet service? Mine has been deliberately shut down by @Xplornet . They are unwilling to own up to their mistake. @Xplornet is the worst!