Xplore

Xplore Outage Report in Richmond, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond, Ontario 03/10/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa E-mail
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • NESaskFarmer Ryan Pederson (@NESaskFarmer) reported

    @aar0nsadler @dennydenny1020 You will miss calling Xplornet for troubleshooting help. Xplornet - “unplug your router for 30 seconds.......how is it now?” Customer- No change still terrible. Xplornet- Well than it’s because of the weather. Have a nice day!

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @charlie1105 That's right Charlie, call their support department to have them explain how to unplug/replug for 4 minutes of half-decent service...only to need to do it again, and again... Don't call too often though...they'll block your number like they did to me.

  • aar0nsadler A-A Ron (@aar0nsadler) reported

    @dennydenny1020 I just ordered too. I was just thinking before we moved out here I was still paying $99/mo for gigabit fibre service in Ontario. I won’t complain though, still gonna be better than Xplornet or Sasktel

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @moseleywilliams Sure wish I had access to internet. Sadly, I'm an Xplornet customer...

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    My @Xplornet connection is so slow tonight that my weather app isn't updating. Honestly this is a new low.

  • Nick62289935 Nick (@Nick62289935) reported

    @starkinly @Xplornet Yes, Sara. It is. You will deal with outages and extreme slow speeds ALL THE TIME. And when you call to troubleshoot the issue too many times, they will BLOCK your phone number to stop you from calling like they did with me. They will still take your money though.

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet @moseleywilliams as i struggle to watch 720p you internets not even worth paying for can't wait to switch if I was paying for what we were getting I would have switched to bell by now even tho I'm moving your service and company is a 20-year joke i am surprised you have not been sued

  • brandon90053725 brandon smith (@brandon90053725) reported

    @CRTCeng @CCTS_CPRST I'm going to start axing down cell towers unless you tell Xplornet to fix their ******* ****

  • Braydoon04 Braydan Partridge (@Braydoon04) reported

    @Allisonfarms @dennydenny1020 50mbps minimum download speed 150 top our TELUS hub and past xplornet internet has never topped 20 in the past decade being a couple miles away I imagine yours is no different better get on it Bradley!

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Do the people of the Yukon have any opinions on xplornet? I'd like to hear them. I mean, your marketing team constantly throws these links at people, but we never hear their experience with xplornet. #cancelxplornet