Xplore Outage Report in Richmond, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Richmond, Ontario
The most recent Xplore outage reports came from the following cities: Nepean and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean |
Wi-fi | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Loughlin
(@MikeLoughlin77) reported
@Xplornet I called your Customer Service over 4hrs ago and am still waiting for a call back. Is anyone working? My internet is out and could use a little tech support here 🤨
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Stanley Zhang
(@StanYLZ) reported
@Xplornet Why is explorenet signal always bad in midnight? Is it a scheduled downsizing?
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Shauna Mikel
(@424Shauna) reported
@Xplornet I appreciate the reply but my husband has been on the phone with them every week with the same problem.
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Canadian Britchick 🇨🇦🇬🇧🇺🇸
(@747_s) reported
@Green_Duck10 @Xplornet supposedly *service issues*
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Ricky VanWeston
(@lilrippy) reported
@Xplornet My experience with you has been nothing but a disappointment. Congrats on the roll out of the 50 mbps service, now you might want to train your staff! 3 separate phone calls and 3 different answers on if the service is available to me. Sound acceptable to you?
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Mike Loughlin
(@MikeLoughlin77) reported
@Xplornet With help from tech support and one of your installers, we resolved the issue today..thank you
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🌤 L&G Weather, News & Traffic ☃️
(@WeatherLandG) reported
@lammy9661 @Xplornetsuppor1 My son asked the other day why we didn’t have Xplornet. A friend of his has it and, I guess has little issues for gaming. I told him because i want it to be functional more often than not and Xplornet has an awful track record.
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Kevin Lamacraft
(@lammy9661) reported
Anyone else have issues with @Xplornet this evening... let me guess, the weather is causing issues... we can control the Mars rover from earth yet we can’t provide reliable Internet to rural customers?? Great opportunity for @TELUSsupport to step up and fill the void...tiring😡
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Dave Elliott CCA On
(@willoagr) reported
@lammy9661 @Xplornet @TELUSsupport Yes Kevin ours is not working either. If other businesses offered service like internet companies offer service to rural customers they would be run out of town
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United Counties SDG
(@SDGCounties) reported
County council has agreed to author a letter of support on behalf of Xplornet for their application under the federal UBF program to develop broadband infrastructure in various areas of the County.