Xplore

Xplore Outage Report in Richmond, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond, Ontario 12/30/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOttawa Internet
CanadaNepean Wi-fi
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Smallboi42 Small (@Smallboi42) reported

    @Xplornet @FrankReardon1 It’s been down into Ontario since 9 am

  • botterillsales Todd Botterill (@botterillsales) reported

    @AnnexAgro @elonmusk Had mine about a month now. Love it. Been working way better than xplornet even in bad weather

  • Bigguy18993 Big guy (@Bigguy18993) reported

    @Xplornet fix your ******* **** dawg. Internet it’s out multiple times a week. Tower goes down all the time. Paying for something we don’t even get to use half the time smh

  • HolmesWil William Holmes (@HolmesWil) reported

    @Xplornet storm's over. My wife's online schooling is done. Thought I would try to update my computer. Not much satisfaction. Connection going down constantly. If I don't use my internet the connection will stay up. If I use it disconnects. Explain!

  • SONIC_DOT_EXE ŞØŅÎČ.ĘXÊ (@SONIC_DOT_EXE) reported

    If you live in Canada and are moving and there's only one choice for a wifi provider called Xplornet don't get it. I've had it for a year and they promise good service (which is a ******* lie) DO NOT GET IT. It is very slow and if there is more than one thing on it goes ******.

  • LovelyLadyLinda Elle (@LovelyLadyLinda) reported

    @Xplornet Great to get notification that my Internet might be down for an entire day due to maintenance. Not so great when this maintenance doesn’t happen and gets pushed off to the following day. Two days out of work.

  • CAO_CWray Chris Wray (@CAO_CWray) reported

    Worst internet service in northern Ontario? That’s easy @Xplornet Overpromise and underdeliver

  • Vee__Writes Mrs. Larmond (@Vee__Writes) reported

    @Xplornet there is no redacted MTS they're in chapter seven bankruptcy please ask Indigenous Nations in MB how you may be of service @Eastlink there is no redacted Aliant they're in chapter seven bankruptcy. Expand with the permission of Indigenous Nations

  • legoshis_boxers erik | MMIW. BLM.  (@legoshis_boxers) reported

    @Xplornet But y'all won't stop overpricing yo crappy *** services.... gonna bring up indigenous people but you overcharging us for terrible services, sumn aint adding up, maybe dont use us for your own purposes to make it seem like you supprt your communities when you overcharging us

  • Triipez xTriipez (@Triipez) reported

    @Xplornet Tried calling support. Terrible customer service.