Xplore

Xplore Outage Report in Richmond, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond, Ontario 12/06/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOttawa Internet
CanadaNepean Wi-fi
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Jenn_MacDonald_ Jenn MacDonald (@Jenn_MacDonald_) reported

    @Xplornet I have never received assistance. I get hung up on. Redirected. Told there is issues with the modem that I rent from Nexicom & that I have to pay more money for a tech to look at THEIR shitty equípement. & xplornet is my only option bc they eat up the rural internet companies.

  • TammyUlrich5 BossLady (@TammyUlrich5) reported

    @MBAgDays @Xplornet I have been on hold for over an hour, I am about to call my bank and cancel auto payment and go with a provider you can actually reach when you need. This is Bullshit

  • guimond191 guimond_19 (@guimond191) reported

    @Xplornet what’s up with the wifi not working?

  • ltpmitchell lt pete mitchell (@ltpmitchell) reported

    @Xplornet internet down AGAIN. 4th time in November. Has been down for 3+ hours now and their phone system says the wait is 59mins. Still nothing on their website or portal. I'd say it's unbelievable, but it's just another great day as an Xplorenet customer.

  • JerryTBrown Jerry T Brown (@JerryTBrown) reported

    @ltpmitchell @Xplornet its down for us

  • No0neParticular The Dave 🇨🇦 (@No0neParticular) reported

    .@Xplornet your techs are trying to tell me that this flat line cap on my downloads at 9mbps since Sept 7th @ 4am is due to signal issues. I pay for 25mbps. This is not signal issues. That would fluctuate similar to before Sept 7. This is a traffic management policy gone bad.

  • ltpmitchell lt pete mitchell (@ltpmitchell) reported

    @Xplornet That's great. Can you know maybe focus on fixing your network?

  • crusaderx2 Daniel (@crusaderx2) reported

    @elonmusk @SpaceXStarlink I have failing wireless Internet in a residential treatment home in north ontario. I need working Internet asap. I want to purchase starlink because I want to support manned space flight. if I don’t get invited i will need to buy Xplornet. please help!

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet FAQ #41 Q: How much data can I use on your LTE service? A: As much as it will let you transfer. It's truly unlimited. We aren't worried because it's so slow you'll barely be able to use any anyhow.

  • Fawnoftime 🌸 Melanie Fawn ✌🍁 (@Fawnoftime) reported

    @Xplornet wifi has been down since 3:30 pm... C'mon, every single day service goes down several times. This is getting absolutely ridiculous... absolutely criminal to charge every month when wifi is down more than it is working 🙄🙄🙄😡