Xplore

Xplore Outage Report in Richmond, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond, Ontario 02/14/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa E-mail
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick62289935 Nick (@Nick62289935) reported

    @Fred_Wreck1983 @Xplornet No idea. I've been waiting 8 days for them to troubleshoot. They responded to my CCTS investigation with a letter stating that they have a "known issue" with their network/equipment...this actually their defence for not providing what they are charging for!

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet If you strapped a hard drive to the back of that deer it would move the data faster than your network.

  • Ian_Flyfish Ian Cavanagh (@Ian_Flyfish) reported

    is @Xplornet having serious issues in NB today or what!?! Of all days I have an important Zoom call and it's in jeopardy! Come on Xplornet get your act together! And I've been on hold for a while now probably along with lots of other frustrated customers!

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @ztlaidlaw I am eventually going to upgrade my 1X to a Series X but I'll probably go for All Access in a few months from now. Unless, of course, Xplornet fixes their ****, then I'll just stick to Stadia.

  • sheepfarmbecca Rebecca Parker (@sheepfarmbecca) reported

    @Xplornet This not a new problem. It is constant.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @jsjlivestock For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Now NINE (9) DAYS I've been waiting now for "troubleshooting" to fix your "known issue" with the network, as you clearly stated to CCTS in defence of your terrible service. If you have a "known issue" delivering service, why are you still charging full price for it??? Crooks.

  • NPayneEditor Nancy Payne (@NPayneEditor) reported

    Three and a half hours on the phone with @Xplornet including a call dropped by @bell_support after an hour on hold. Nothing solved. Too late to reach the service company today. I live in southern Ontario minutes from a town of 20,000. This is the digital divide.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet EIGHT DAYS I've been waiting now for "troubleshooting" to fix your "known issue" with the network, as you clearly stated to CCTS in defence of your terrible service. If you have a "known issue" delivering service, why are you still charging full price for it??? Absolute Crooks.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet And if you're on xplornet, you're probably on day 386 of the same old crap with xplornet. Much like Groundhog Day, the movie, it goes on and on and on and xplornet doesn't seem to care. Avoid xplornet, they are a horrible ISP.