Xplore

Xplore Outage Report in Richmond, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond, Ontario 12/15/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOttawa Internet
CanadaNepean Wi-fi
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • unnervingfalcon Wes (@unnervingfalcon) reported

    @elonmusk @Tesmanian_com Need service badly. Sometimes it takes me 30 min to watch a 5 min 240p YouTube video. I signed up in Province of Ontario. Xplornet satellite internet sucks.

  • Bobbeyyyyyy Bobby (@Bobbeyyyyyy) reported

    @Nick62289935 @Xplornet Lol I’ve been having problems for the past 2 weeks

  • Ansovald Tibalt Ablaze. (@Ansovald) reported

    @Xplornet That was quick.. never even noticed there was a issue..

  • sunkissedreyy h o n e y ♚ (@sunkissedreyy) reported

    @Xplornet why does it take over an hour to just load one email?! I have been trying to send my end of day report and the wifi keeps cutting out and it’s happening to my whole household. We shouldn’t be paying what we are for the quality of service yall provide.

  • dharmachef Dharmachef (@dharmachef) reported

    @Xplornet Please, please fix Xplornet satellite. Unusable again! We have been with Xplornet for over 10 yrs and it gets worse and worse!! NEVER get the speed we pay for. Nothing wrong with our system. You have a monopoly that is oversubscribed.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Funny how xplornet is talking about 2020 when their internet service is still stuck in 2010. If enough people tell you a pizza joint is bad, you start avoiding it. If you're looking for an ISP, look up the complaints against xplornet. They're one of the worst ISPs in Canada.

  • silverdoecos party poisson (@silverdoecos) reported

    Just on the phone with @Xplornet for 2.5 hours and received the WORST customer service I've experienced in a long time from a supposed supervisor. It's an awful service that never works but they have no competition so guess we're stuck 🙃 You win, @Xplornet! Have a nice day!

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet useless ****

  • ze1ium zelium (@ze1ium) reported

    @Xplornet Internet has been down or unusable going on 2 weeks. Support has done nothing. Thanks xplornet!

  • laumiken Laura Kennedy (@laumiken) reported

    @Xplornet our internet is down for the billionth time! So sick of paying for TERRIBLE internet quality!!!! 😤😡 It's the same thing EVERY. SINGLE. DAY. It crashes more than it works! Forget watching Netflix or Prime or Disney Plus! It's super fun working from home too! 😠