Xplore

Xplore Outage Report in Richmond, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond, Ontario 09/16/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Total Blackout (9%)

    Total Blackout (9%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Richmond, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa, Kanata and Nepean.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaKanata Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • smPhreakazoyd Sean Moore (@smPhreakazoyd) reported

    @Xplornet What does xplornet plan to do to help lockdown people in ontario? maybe unlimited again for rest of dec 2020 and jan 2021 to help the customers out?

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    That is what I pay $130 bucks a month for mind you these are Silo prices but xplornet "traffic management policy" yaaay, FYI SiloWireless never throttled their customers and their bandwidth never suffered. @m3t4lw01f @SucksXplornet @xplornetretweet

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet Melissa can't be a real customer, none of your customers whatever say anything so nice about your shitty company.

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.

  • Tierney4351 Tierney4351 (@Tierney4351) reported

    @koopy @Xplornet @elonmusk We don’t even have the option of XPlornet, we’re stuck with KOS. It cuts out randomly every day, the speeds are ridiculously slow, and there are only 4 HOUSES on the tower we use. So there’s no excuse for it. Starlink sounds great, but the $700+ upfront, not so much 😕

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet I’m not at my house right now so I’m not gonna say anything about right now but practically every Christmas you give me less than 10 Mbps consistently so **** you

  • plquimper Pierre-Luc Quimper (@plquimper) reported

    @Xplornet @Starlink will fix everything ;) sorry for @Xplornet

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet 'Oh! Xplornet posted a picture of some snow! That must mean their internet is really good!' *record scratch* No, xplornet is a terrible ISP.

  • AtTheDogPatch Internet Needed (Please Help) (@AtTheDogPatch) reported

    Had a “decent” connection for a while. Now it’s out again. ROFLMAO. This is what qualifies as reliable rural internet. Thanks @Xplornet well, at least we don’t have to worry about watching Netflix. I may have to cancel that today. Can’t watch it anyway. #ruralinternet

  • frankpolat Frank Polat (@frankpolat) reported

    @Xplornet if you will not respond to the customer issues for solving it, why asking account details in DM and awaiting one week no answer. You guys are perfect! for demonstrating every small thing of unprofessional service.