Xplore

Xplore Outage Report in Richmond, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond, Ontario 11/30/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaNepean Wi-fi
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • tigersvain Matthew (@tigersvain) reported

    @Xplornet Its usually what they advertise for speeds during the day but at night when the towers are busy its garbage

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @ConnexCanada Nothing against this company. But you shouldn’t have ANYONE install @Xplornet as they’re the worst provider in the history of the internet. Ever. Of all time.

  • kdales999 Kelly Dales (@kdales999) reported

    @Xplornet Xplornet sucks!!!!

  • billgatescooka brandon (@billgatescooka) reported

    @Xplornet And then boast about the service when half the towers are oversold from your lack of care and you could care less about the customers you only care about making money and only upgrading the network if necessary maybe it will be upgraded to provide 50 in June

  • LindaShantzArt Linda is still here. Really. (@LindaShantzArt) reported

    Dear men everywhere: calling a woman "dear" is not a way of showing her respect. I might let my mother call me dear, but certainly not someone I have never met who is supposed to be a professional. #xplornetsucks @Xplornet you need to educate your dealers.

  • ScottWJones93 Scott Jones (@ScottWJones93) reported

    @Xplornet Less than 2mbps at about 11pm at night. That’s not internet....that’s 2 tin cans and a rope level signal. Not once in 2020 did we have an issue for multiple months after signing on in July. This month has been way beyond frustrating so what changed?

  • SmevyBean Matrixxxツ (@SmevyBean) reported

    I am so sick of @Xplornet i'm going to start looking into more reliable internet, aka Starlink. **** this **** *** internet company.

  • Mullin_95 Mayor of Thunderhill (@Mullin_95) reported

    Xplornet tower down , guy goes is there anything else I can help you with? Me nope but y’all gonna need all the help you can get once you put up those hundreds of towers in Manitoba Long awkward pause .... yup. At least they know their product is absolute ****.

  • ericap66 Erica Proudfoot (@ericap66) reported

    @Xplornet You people are terrible. Scammers. Liars. Theives. Absolute god damned trash. How you continue to legally operate and steal tax dollars from governments is unconscionable. YOU ARE ****.

  • tylerjdbishop Tyler Bishop (@tylerjdbishop) reported

    @Xplornet would be great if you could provide your customers an update as to when this outage will be resolved! Many are attempting to work from home and there has been no communication from you folks