Xplore

Xplore Outage Report in Richmond, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond, Ontario 12/04/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Total Blackout
CanadaOttawa Internet
CanadaNepean Wi-fi
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • tripleHberks Just Tracy 🍷🐎🐶 (@tripleHberks) reported

    @InfluenceSoviet @hilaryagro I might get a better signal than my internet. AZ vaccine kicked my *** yesterday, I took the day off work, and xplornet didn't work ALL DAY!

  • AngusGillingham Angus Gillingham (@AngusGillingham) reported

    @Xplornet I’ll record this number and next time I have an issue I’ll call. The first service rep was excellent and did a top job along with respecting our home with regards to cleaning up any mess created and being sure the job was complete. Second/latest serv tech, not so much.

  • AFCVirtualAsst AFC Business Services (@AFCVirtualAsst) reported

    @Xplornet 200.8M in revenue & still terrible internet that works about 40-50% of the time, but you will happily charge us $$ of data that won't keep up! @StarlinkPage @elonmusk please hurry, rural SW Ontario customers need better Internet to perform normal daily activities!

  • sue_platts Sue Platts (@sue_platts) reported

    @Xplornet You might be connecting rural Canadians but the connections you’re providing are poor, slow, interrupted and expensive.

  • apocolypse669 Darth Pocolypse (@apocolypse669) reported

    @Xplornet why does this service go down so much? i pay premim price to get **** internet.

  • AngusGillingham Angus Gillingham (@AngusGillingham) reported

    @Xplornet I’ve been with Xplornet for over 20 years.What I’ve found is that the service is only as good as the service tech/installer and if you have a lazy or simply working on a call by call paid basis it can get sloppy. My latest experience wasn’t good as well here in NS.

  • CheSarahSera Sarah (@CheSarahSera) reported

    After several hours of bad internet I spent 30 min on hold with Xplornet support only to be told a new “congestion problem” at our local tower was identified today. Estimated time for repair? Could be up to one month he says 🤯🤯🤯

  • ScottWJones93 Scott Jones (@ScottWJones93) reported

    @Xplornet what happened to LTE service (McKee Mills, NB (Bouctouche tower). Last yr at our cottage we had no issues with multiple devices & speeds of 40 mbps. This season, same number of devices the speeds are often 5-7 mbps? Worked with customer service to reboot & still slow.

  • kenjohn91388485 ksjdlv (@kenjohn91388485) reported

    @Xplornet I have Xplornet Satellite last 5 months thinking that it has to be better then cell towers . Well it isn’t any better just way more expensive so Xplornet I will not pay my full bill of $140 / mth from now on you get $ 70 that is what this service is worth streaming sucks

  • TBWright3 Johnny Sokko (@TBWright3) reported

    @Xplornet Xploranet is like dial up. Once it gets busy its ****. Real ****.