Xplore

Xplore Outage Report in Richmond, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond, Ontario 01/12/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOttawa Internet
CanadaNepean Wi-fi
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Thanks for reminding me. Oh, and you should deliver the speeds you claim and actually offer unlimited data like you say you do. Until then, people looking for a rural ISP, xplornet is a terrible ISP, avoid xplornet. Maybe think about checking out #Starlink

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @PabloOfficer @xplornet, you know that your aren't going to fix this through "troubleshooting". STOP LYING. Start apologising and backing it up with RESULTS. It's the only hope you have of getting Canadians to forgive you for what you've done to them all these years. #YourDaysAreNumbered

  • JessicaDoyle Jessica Doyle (@JessicaDoyle) reported

    @lynayanb Too bad these so called economic agencies didn’t spend $700,000 plus on 73,000 Starlink’s at a grand a pop so us current rural inhabitants could have reliable internet. But wait NBgov will continue to prop up Xplornet with Millions for old tech.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Much like xplornet should be reclassified as something other than a ISP. They barely serve any internet and when they do, it's way overpriced. Xplornet is a terrible ISP, avoid xplornet.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet Those cows have the same expression I do whenever your service doesn't live up to your advertising. They've started calling me cowface at the office and I don't know how much more of this my ego can take.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Rebooted and now it won't reconnect to the tower. @Xplornet I know I'm *kind of* a **** to you on Twitter, but do you think maybe possibly you could actually fix this? Three days ago I had the exact same signal and was getting 15-20mbps. Tonight I'm getting nothing.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca @Xplornet Follow-up, it looks like it reconnected about an hour ago, but I can't connect to anything at home and speed tests from the Google Home app WiFi setting just fail, so I'm guessing it's connected to a poor reception cell again.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    90 minutes and counting since rebooting my @Xplornet equipment and having zero internet. I filed a CCTS complaint. Enough is enough.

  • TalkingNB Erica Proudfoot (@TalkingNB) reported

    @JeffKellytwtr @CBCNB @ONBCanada Quite a bubble you're in then. Someone needs to burst it. My son came to visit at Christmas and had to GO HOME because he couldn't work with our slow Xplornet internet. And this is common for people miles around. Wake up, toots.

  • mikejsemeniuk Mike Semeniuk (@mikejsemeniuk) reported

    @Xplornet When we upgraded to the 25mbs, The first few days we got speeds around 10mbs ever since it has been averaging 1 to 2 mbs. I'm paying more for the same speed, and all xplornet tells me is that everything looks good on our end. that's not good service!