Xplore

Xplore Outage Report in Rocky Mountain House, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Rocky Mountain House, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Rocky Mountain House and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Rocky Mountain House, Alberta 12/20/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • IAmMeJustDom Dom (@IAmMeJustDom) reported

    Hey @xplornet fox your crap! I need to work and I can’t even load one page

  • warwalker 🇺🇦 (@warwalker) reported

    Any of my tweeps on LTE Wireless internet? Xplornet is expanding service to our area. I thought it was going to be fibre to home, but turns out it's "4G Fixed Wireless". Website claims 50Mbps down, 10 up is possible. I am dubious. Should I be?

  • shoofleye Patricia (@shoofleye) reported

    @Xplornet Don't do it. I used to put Bell & Roger's down, but now I'd give a big toe to be able to have their service again.

  • teevmn Tvman (@teevmn) reported

    @kliivam @CoryBMorgan Xplornet was a joke. Terrible speeds but the 2 second lag made it useless when it did work. Starling has low lag because the SATs are so much closer.

  • Aucoining Common Cents 🇨🇦 (@Aucoining) reported

    @Xplornet @SpaceXStarlink Oh and then you kept my wife on the damn phone for 20 mins with a bunch of nonsense, "please hold", etc. NO JUST CANCEL THE DAMN ACCOUNT!!!!! PATHETIC!

  • jarvisa2002 jarvisa2002 (@jarvisa2002) reported

    @Xplornet We continue to have connection problems with a 30 minute wait time to technical support.

  • pattison74 Colin Pattison (@pattison74) reported

    @dennydenny1020 Have two outstanding support tickets waiting for a reply from @SpaceXStarlink. That is going to be the concern with the system. No support. When it was working it kicked our Xplornet LTE to the curb. Hope I get a call from support soon.

  • SpaceMutiny Doctor Laharl's Scenebulding Pharmacy (@SpaceMutiny) reported

    >Xplornet enters talks to buy Freedom Mobile LOL Exploitnet. They should fix their backyard that is their ****** satellite internet service that Starlink is starting to eat their lunch before getting a front yard that is a mobile phone service to **** up.

  • BenKlass Ben Klass (@BenKlass) reported

    @CompBureau @FP_Champagne Xplornet is a provider of last resort for people in rural and remote areas. Their FWA service can be okay and some people get along fine with it, but it is more expensive than comparable faster services available in cities.

  • RRMF13 Rob Ferguson (@RRMF13) reported

    @Xplornet So after finally getting through to someone, they need to send someone out to replace their equipment, that I originally paid for and also pay a monthly rental fee for, now somehow I’m responsible for paying for the faulty equipment and service fee? What am I renting?