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Xplore

Xplore Outage Report in Rocky Mountain House, Alberta

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Rocky Mountain House, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Rocky Mountain House, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • MacTXD
    STM | TMac (@MacTXD) reported

    I would chop off both my legs and be happy with it, if I could never deal with @Xplornet's ****** internet service again. Absolute joke of an ISP.

  • RySmith1994
    Ry Smith (@RySmith1994) reported

    @AndrewMcCallum2 @Xplornet This company service is a joke - so glad I switched to Starlink. Nothing but rave for their service. @Xplornet had holes in their ship and they’re only making them bigger.

  • ChristineErwin2
    🇨🇦 Christine Erwin (@ChristineErwin2) reported

    @wordmusher @Xplornet We are also down since 630am. When can we expect this back up!

  • amoniquemills
    Monique Mills 🌲 🇨🇦 (@amoniquemills) reported from Newcastle, New Brunswick

    @Xplornet any connection issues in Miramichi, NB?

  • JLCWood2017
    Jenny Wood 🇨🇦 (@JLCWood2017) reported

    @Xplornet we haven’t had internet for 2 days and 4 calls and your techs still tell us to do the same thing with no results now I’ve been on hold over 90 minutes. Getting sick of the slow service, long waits and still unable to get a solution. We need more options rural 🇨🇦

  • barks_katherine
    Katherine Barks 🇨🇦 (@barks_katherine) reported

    @Xplornet today is not a good day for you. Your lack of customer service is unacceptable. Your service is down and there is no proactive communication to tell anyone what is happening. Do you understand the importance of a great #customerexperience?...because this is not it.

  • AndrewMcCallum2
    Andrew McCallum (@AndrewMcCallum2) reported

    @Xplornet How about some communication regarding when you’re going to have your service back up? As are many in rural Canada, I’m relying on your internet service and I’d like to know when I can get access. The lack of information is unacceptable.

  • Lamenoname3
    Handyman 🚗🐔 (@Lamenoname3) reported

    @barks_katherine @JLCWood2017 @Xplornet Dropped them like a bad habit

  • trailhawk2013
    cherokee (@trailhawk2013) reported

    @Xplornet UP TO is the key word. I live right beside the tower,I’m lucky if I get 25/3. You need to add more equipment to your towers instead of more people. You used to be good &now you are just money hungry. Charging people for a service call to fix your ****. I don’t own the equipment.

  • VoosieVooters
    Loricat (@VoosieVooters) reported

    @apocolypse669 @Xplornet That's not even the worst I've seen. It truly is horrible.