Xplore

Xplore Outage Report in Rocky Mountain House, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Rocky Mountain House, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Rocky Mountain House and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Rocky Mountain House, Alberta 03/22/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported

    @Xplornet at what point do you start refunding your clients for terrible service and down time? This is literally the worst internet provider on the planet. They know they are the only provider for some areas and they rip those customers off severely!

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @Xplornet Your company has tried to fix this issue 50 times with no luck. Some nights I cannot even watch a movie with downloads of 1

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported

    @Xplornet Uh.. you guys should worry less about taking nature photos and worry more about providing a reliable service. WOULD NEVER RECOMMEND.

  • AerovuAerial AeroVu Aerial (@AerovuAerial) reported

    @ctvwinnipeg Check out the website Xplornet sucks then get back to me with this good news maybe help Starlink and we will finally have real internet

  • Jezzie_bunzz Jezzie (@Jezzie_bunzz) reported

    @Xplornet your customer service is a joke… 2+ hours on hold and counting… 5 transfers and no one has actually been the correct department to help me!

  • stuffstuff2010 stuff2010 (@stuffstuff2010) reported

    @Xplornet please fix your service, it can't be that hard.

  • tgdegner Terry Degner (@tgdegner) reported

    @Xplornet garbage

  • ShootyMcSnipe Shooty McSnipe (@ShootyMcSnipe) reported

    @elonmusk long shot but there's no customer service on Starlink sites at all. I've been a telecom tech for 15 years and was with Xplornet the last several for Rural Canadians.I've been selling people on Starlink all over SK as it's the best option. Any chance for referal ID?

  • charlie1105 Charlie Walker (@charlie1105) reported

    @Xplornet haha, note the "up to" in there - in reality, what you'll get is 2mb for 18 hours a day, and zero connection for the other 6. If you want awful service, and even worse customer support, then sure, give Xplornet a call.

  • FANate6 Nate (@FANate6) reported

    @Sportsnet You black me out in Alberta, for Alberta games. I live in the country, 20 minutes outside of Edmonton on Xplornet. Your customer service doesn't reply to my emails. How do I get this resolved? Do NOT recommend this service for Xplornet users. #frustrated