Xplore Outage Report in Sainte-Cécile-de-Whitton, Estrie, Québec
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Sainte-Cécile-de-Whitton, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sainte-Cécile-de-Whitton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Tierney4351
(@Tierney4351) reported
@koopy @Xplornet @elonmusk We don’t even have the option of XPlornet, we’re stuck with KOS. It cuts out randomly every day, the speeds are ridiculously slow, and there are only 4 HOUSES on the tower we use. So there’s no excuse for it. Starlink sounds great, but the $700+ upfront, not so much 😕
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Doug.colby
(@Dougcolby2) reported
@Xplornet in North bay area anyone else having an outage right now
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Jaxson
(@jaxhood14) reported
@Xplornet when are you going to start giving customers what they pay for? 25mb/s down is ok except that customers never get that speed consistently. Paying 100$ a month for internet that throttles and for towers that are oversold is absolutely ridiculous! Barely useable!
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet You forgot one. That's ok, I "got u fam". Q: Why do you suck so much? A: We have no idea how to run an ISP and really like money too much to fix what we've broken.
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Raymonde Paquet
(@paquetpm) reported
@Xplornet My area is not on the list. Most of the time I am using LTE because xplornet is too slow. I cannot wait till we have other options. Paying money for basically dial up.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Karrie Heikoop
(@KbHeikoop) reported
@Xplornet customer servives lines disconect every time i call. How can i get support if you dont answer? 😡
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet How many people do you have disappointed with your service connected to this tower? "All" is not a number, but it is an acceptable answer.