Xplore outages and service status in Shawinigan, Quebec

Problems in the last 24 hours in Shawinigan, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Shawinigan, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CDN_NRG (@CDN_NRG) reported 1 minute ago

  @xplore_ca Terrible.

• 
  Commissioner Miner (@fanCRTCProfling) reported 4 minutes ago

  Also, why is Xplornet not made party to this #CRTC outage file? Do they not operate at all in the area hit by hurricane Fiona?

• 
  Brandon Murphy (@brandonmurph10) reported 4 minutes ago

  @xplore_ca . Absolute embarrassment. How do you take money from ppl that you can't provide the service too? Every excuse in the book yet nothing changes. Keep taking that money you thiefs #scam

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  🇨🇦UFO / UAP First Contact🇺🇸🏞️🌎☀️🌌🖖 (@UAPFirstContact) reported 5 minutes ago

  @elonmusk @SpaceX Cancelling, been waiting 2 years, and now data caps and throttling? I can get that garbage from Xplornet now.

• 
  Nichole Neubauer (@N_Neubauer) reported 8 minutes ago

  Help! Using Arlo camera system at farm 45 min away near SK border to monitor cow feed and H2O.Sasktel installed a new tower. Telus Smart Hub bounces between Telus and Sasktel tower. Result: deactivation of hub. Xplornet is full Starlink is $ (already have at home) options?

• 
  Brett Petracek (@BrettRace) reported 9 minutes ago

  @LyttonW90219 @Martyupnorth_2 The satellite xplornet was migraine inducing. Their tower service is much better, but i don't think they offer above 50mbps yet. If they don't offer faster speeds/higher bandwidth soon I might be going to starlink.

• 
  Indubitably Tho (@IndubitablyTho) reported 10 minutes ago

  @preta_6 With Starlink, while not as fast as Telus fibre (right now), you can look forward to incremental upgrades in speed, and equipment, over time. I suggested to a client suffering with only the choice of Xplornet (crap speed + outages) switch to Starlink back in 2020. Installation couldn't have been easier and reliability of his Internet connection immediately stabilized. Everything has got better since, including being sent the latest hardware for free. Starlink's plans for continuously upgrading their satellite constellation were the deal maker for me - and should be for others suffering under Xplornet.

• 
  Mike Gazzola (@The_RealestReal) reported 12 minutes ago

  @xplore_ca Not enough towers, prices that are legitimately out of this world for the service offered. There’s no other companies out here though so you have no other option. They know this and take advantage which is why there’s a class action against them right now

• 
  AtomicHydra (@atomic_hydra) reported 12 minutes ago

  @xplore_ca Starting at 59.99 Until you end up paying 125$/month for THEE worst service in Canada hands down.

• 
  🎃CelticMagician🎃🏳️‍🌈 (@CelticMagician) reported 17 minutes ago

  It may not seem like a lot, but we legit have not had this problem since our days with Xplornet. Starlink, you doing okay buddy? The occasional hiccup is a given because of trees, but that wasn't what this was. :/