Xplore Outage Report in Shawinigan, Mauricie, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Shawinigan, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Shawinigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Xplore
Xplore is having issues since 05:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (11%)
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Total Blackout (8%)
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TV (2%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Metal Wolf
(@m3t4lw01f) reported
@Xplornet @APLenehan I refuse to accept your excuses for your miserably performing network in my area. Don't sell "up to" 25 when you can't reliably even supply 5mbps and then hide behind a policy that was part of the agreement.
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Fast Jeff
(@fastjeff) reported
@Xplornet Hey, Ginger, tell the xplornet staff that they need to stand up for the plans that they are selling. For example, they promise a walkie and a treat a day, but never give more than potty time and crumbs. Xplornet, you're making Ginger cry with your lies.
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Brad Harrison
(@harrbca) reported
@m3t4lw01f @Xplornet Great, my xplornet connection went down as I tried to send the tweet. Thanks Xplornet!
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Metal Wolf
(@m3t4lw01f) reported
@harrbca @Xplornet No they're just passively shutting me down🤪 Honestly, she just kept repeating that my signal quality is enough for the "up to" speed, my "very high" usage, and they make no guarantees you'll get the speeds. Maybe I should make no guarantees there will be money to pay the bill?
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Brad Harrison
(@harrbca) reported
@Xplornet Would you mind maybe doing some maintenance and upgrades to the Vanscoy tower? It’s been working poorly for about 2 months now. Getting tired of the daily issues.
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Metal Wolf
(@m3t4lw01f) reported
I'm just going to say it: **** you @Xplornet. **** you @APLenehan. I hope everyone responsible for this mess gets a rash in a place that's difficult to reach and embarrassing to scratch in public.
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brandon smith
(@brandon90053725) reported
@Xplornet and please tell me how you managed to provide less than 1mbps consistently for over a minute sometimes you would have either be really stupid or do this on purpose in order for a hybrid fiber Network to be this slow
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Frosty🇨🇦
(@YooItsFrosty) reported
Shout out to my internet company for having nothing but trash *** internet, throttling my already terrible speeds and making my ping jump to 600+ whenever i go to download/upload anything @Xplornet
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Harbinator
(@Harb2point0) reported
@Xplornet My internet was down for about 12 hours yesterday? I just tested it now that it's back, 13.6 download? and I'm not going through your phone tag BS to talk to someone who knows zilch maybe a credit would help!
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Don Depuydt
(@DonHRSBeans) reported
@AdamJPfeffer Help install Starlink on Barnums Gully Line by you Tuesday night for my brother. Did a quick test and averaged about 20 Mb/s. Seemed to vary between 5 and 65 MBS. He is happy to get rid of xplornet satellite service with slow speeds and data caps.