Xplore

Xplore Outage Report in Smiths Falls, Lanark County, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Smiths Falls, Lanark County, Ontario 11/23/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Paulywoggsvoice Paul Adamson (@Paulywoggsvoice) reported

    @grailyacres @Travisdhanraj @xplornet have made it their business model to oversubscribe and underserve their rural customers. I was lucky to have some competition in my area (Southgate on). Hopefully one day, you will too. It's awful that they have the ear (and funds) of government for rural broadband.

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet Not like they can reach their patients using your horrible service.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    I started downloading Dirt 4 on my Xbox One last night around 10pm. It's now noon, and it's completed 12.56 of 32.92GB. That's an average download speed so far of ~2mbps. I pay @Xplornet for "up to" 25mbps. I never get 25mbps. This is false advertising.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Xplornet think sugary, sweet tweets is enough to make up for their horrible ISP and their meager offerings.

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet The colour was lost from the image as Xplornet used it's internet service to upload.

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet You rip off all The elderly blind because there are a lot of elderly people living in rural areas who don’t know anything about the speeds they’re getting and you just give them anything and justify charging $100 a month because you guys Literally the definition of ****

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet **** off with this bullshit

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet Unlike you, who has nothing to offer other than false advertising and broken promises.

  • drussell1983 DRJ 🇨🇦 (@drussell1983) reported

    @Xplornet can you please fix your connection issues. My daughter can't even do her home schooling because my connection won't stay active for more than 15 minutes at a time. Your support said there's nothing they can do. Everything was fine up until Dec 21st. What happened?

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Look, another pointless tweet from xplornet that has nothing to do with their terrible service.