Xplore

Xplore Outage Report in Smiths Falls, Lanark County, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Smiths Falls, Lanark County, Ontario 04/23/2024 15:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Smiths Falls, Lanark County, Ontario

The most recent Xplore outage reports came from the following cities: Perth.

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City Problem Type Report Time
CanadaPerth Internet
CanadaSmiths Falls Internet
CanadaSmiths Falls Internet
CanadaPerth Internet
CanadaSmiths Falls Internet
CanadaSmiths Falls Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • PureMagicAmy Amy Urquhart (@PureMagicAmy) reported from Alnwick/Haldimand, Ontario

    .@Xplornet are there known issues in Northumberland County? Have been without internet service since about 4 pm yesterday. #xplornet

  • Nick62289935 Nick (@Nick62289935) reported

    Amazing how @xplornet keeps telling me that they "haven't blocked my phone number" to prevent me from calling in to troubleshoot their terrible service, yet they are THE ONLY number that can't be dialed from my phone...weird, huh?

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet And if you're on xplornet, you're probably on day 386 of the same old crap with xplornet. Much like Groundhog Day, the movie, it goes on and on and on and xplornet doesn't seem to care. Avoid xplornet, they are a horrible ISP.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Now NINE (9) DAYS I've been waiting now for "troubleshooting" to fix your "known issue" with the network, as you clearly stated to CCTS in defence of your terrible service. If you have a "known issue" delivering service, why are you still charging full price for it??? Crooks.

  • Nick62289935 Nick (@Nick62289935) reported

    @karlin_george @Xplornet 1/2 Please update your CCTS complaint as you learn more... I'm currently involved in my second CCTS complaint with them. There was no outcome really from the first, but they punished me for filing that complaint by SLASHING my speeds and cutting my internet off multiple times/day

  • NPayneEditor Nancy Payne (@NPayneEditor) reported

    Three and a half hours on the phone with @Xplornet including a call dropped by @bell_support after an hour on hold. Nothing solved. Too late to reach the service company today. I live in southern Ontario minutes from a town of 20,000. This is the digital divide.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @ellenrhudson For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • TracyRimmer TracyRimmer (@TracyRimmer) reported

    @Xplornet Could you maybe stop posting photos of animals and start supplying the service you’re being paid for? Maybe?

  • NPayneEditor Nancy Payne (@NPayneEditor) reported

    @Xplornet Any idea how long service will be out in the area northeast of Lindsay, Ontario?

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Xplornet See, there is an upside to getting that job. Oh, but think of all the good you can do for all the poor other schmucks who are suffering with sub standard service in the Saskatoon area. You would truly be a king! Tell you what, I'll be a reference for you.