Xplore Outage Report in Smiths Falls, Lanark County, Ontario

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

1. 

   Internet (80%)

2. 

   Total Blackout (9%)

3. 

   Wi-fi (8%)

4. 

   E-mail (2%)

5. 

   TV (1%)

6. 

   Phone (%)

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• m3t4lw01f (@m3t4lw01f) reported 6 minutes ago

  Literally nothing is working tonight. Thanks @Xplornet, you're the best. Good thing you completely deleted the XplornetSupport Twitter and don't have anyone answering phones, ever. You guys are the suckiest bunch of sucks that ever sucked.

• Loricat (@VoosieVooters) reported 7 minutes ago

  @m3t4lw01f @Xplornet Exactly. I have no other option at all currently, as I cannot get a decent signal from the only other local supplier. People have moved from this road to get away from Xplornet.

• m3t4lw01f (@m3t4lw01f) reported 14 minutes ago

  @MTHallowFarms @Xplornet You, me and every single customer this dumpster fire of a company has. @APLenehan must be so proud of his little company. It's not easy earning the distinction of "most hated ISP in Canada."

• m3t4lw01f (@m3t4lw01f) reported 15 minutes ago

  No @Xplornet support guy, the PoE injector is not a modem, no matter how many times you say it.

• m3t4lw01f (@m3t4lw01f) reported 15 minutes ago

  @Xplornet Speaking of pandemics, do you have any plans to actually make your network usable for people that need to connect to work VPNs, or are you just waiting out the vaccine until the pressure is off and you can continue to do nothing to help your captives?

• Lew (@happylewie) reported 16 minutes ago

  Internet is down for the last 15 hours. @Xplornet has 45 minutes of wait time to reach customer service. Man. I’m so ******* tired of this ****. And I pay 200$ per month for that.

• m3t4lw01f (@m3t4lw01f) reported 17 minutes ago

  No, @Xplornet Support Guy, I am not completely factory resetting my entire Google Wifi system. This is a you problem, not a me problem.

• upbeat❄️ (@Upbeat2k) reported 20 minutes ago

  stopping in after a few months to say @Xplornet is literally the worst ISP on the planet and I hope they go bankrupt. you steal your customers money and don’t even hide it. throttling so bad i can’t open a web browser. **** too and **** your shitty ceo @APLenehan

• m3t4lw01f (@m3t4lw01f) reported 21 minutes ago

  @OneLinders I'm not convinced Xplornet has the ability to offer any of the services they advertise, "game changing" technology or not. My 25mbps service has been running at 2mbps max for days. Will 5G magically fix their oversold infrastructure?

• Richard Skermer (@RichardSkermer) reported 23 minutes ago

  @CCI_Wireless for the love of all things holy, can someone PLEASE RESPOND to my QoS issues? I've been patient since February. It is even worse post @Xplornet purchase. It is almost like you want me to churn?