Xplore

Xplore Outage Report in Smiths Falls, Lanark County, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Smiths Falls, Lanark County, Ontario 11/07/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • thebrain2012 Matthew Thomas (@thebrain2012) reported

    @Xplornet is there something wrong with the towers around Belleville, ON? Service has been incredibly slow for a week now.

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @Xplornet @DK27029598 Any suggestions on how to get an appointment for a tech to restore my internet that's been out since Dec 29? I call support but don't get a call from repair tech. Pathetic service. Do better or hand over to someone who can.

  • alfred131 alfred dockstader (@alfred131) reported

    @Xplornet Quick question Is there an ETA on any upcoming updates on speeds for satellite service?

  • DavisonHawk Hawk Davison (@DavisonHawk) reported

    @Xplornet SUCKS 8 YEARS OF B.S...THANK GOD FOR STARLINK. BUH BYE! LETS GO STARLINK!

  • SeanGemm Shawn Jemmett (@SeanGemm) reported

    @lara_stovern what do you use for Internet? I have Xplornet at camp but it is almost not usable during the summer months and most evenings. Texts barely go through. Some neighbours are getting Starlink but would be an issue for me during the winter because we are on solar.

  • JasonDeath187 Death (@JasonDeath187) reported

    @ptskloostra @Xplornet And wait an hour on hold to hear "tower problem" even though it's just their **** service.

  • Irngutaq2 Gordy Kidlapik ❄️E1-644 (@Irngutaq2) reported

    @Maqaiti @northwestel We were reaching monthly limits with our Xplornet package within couple weeks during the last lockdown, causing our data to slow right down. Must be much more frustrating in places like Iqaluit

  • SeanGemm S. Jem (@SeanGemm) reported

    @Xplornet No troubleshooting required. Your satellite service is overloaded and useless in its present state. Because it is a single satellite, upgrading capacity is next to impossible. Don’t waste your money folks.

  • Robert_Hammond Robert H (@Robert_Hammond) reported

    @Xplornet The good news? The new LTE service is installed with Ping’s of 45msec~. The sad news is that we haven’t heard anything more about the service outage on the original equipment and the only reason we’re connected now is because “WE”initiated the LTE update. #YGK #Odessa #xplornet

  • whiskeyfated WhiskyTangoFaded (@whiskeyfated) reported

    @Xplornet How is your internet this trash at 12:45 at night. Worst ISP