Xplore Outage Report in Smiths Falls, Lanark County, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Smiths Falls, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (79%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Nate Mcintyre
(@nmcintyre1986) reported
@Xplornet And it’s out again. Can you please fix this internet service.
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Jordan Kennard
(@JordanKennard13) reported
@Xplornet Everytime we call it's the same story. Oh you're signal looks great, I don't see why it disconnects so much blah blah blah. You're tech agents are either not very smart or don't do their job one or the other. Who wants to sit on hold for hours just to be told oh there's nothing
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Mayor of Thunderhill
(@Mullin_95) reported
Xplornet is down , technician needs to be sent out. **** this company and their bullshit. Starlink 2022 can’t come fast enough @Xplornet. The modem hadn’t moved in 3 years , how’s it in the wrong spot now !? 0 wind and clear skies. Football Sunday = ruined. *****.
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Nate Mcintyre
(@nmcintyre1986) reported
@Xplornet And my internet is out again. Im not calling tech support for a fourth time. Fix it
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Milha
(@MilhaPasit) reported
@Xplornet I've spent way too much time and energy getting "assistance" repeatedly calling. Speaking to someone doesn't help when lies keep changing every time and nothing ever gets resolved. It only causes more stress and wastes time until another #fraudulent payment comes out. #Scam
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Michel Benoit
(@BenoitFamFarm) reported
Hey @Xplornet thanks for buying out CCI and making an already ****** Internet service even more ******! Yikes. Come on Starlink…get over here @elonmusk
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Nate Mcintyre
(@nmcintyre1986) reported
@Xplornet I’m sorry that’s not acceptable. I pay for an internet service you offer, I expect to get at least close to the advertised speeds more often than not. This has not been the case at all. Limit customer sales if your network can’t handle the load.
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Nate Mcintyre
(@nmcintyre1986) reported
@Xplornet It’s out right now again. I’ve called tech support multiple times. I keep getting told it’s a congestion flag. Every person I’ve spoken with tells me it’s getting fixed and gives me a date further in the future. I’ve had enough #starlink
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Sean Broughton
(@SeanBroughton9) reported
@Xplornet No internet in Niagara on the Lake for 4 hours. Wait time for tech support on the phone is 84 minutes. I guess this is what $130 a month gets you👎👎
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Carlo Albino
(@carloalbino) reported
@Xplornet is there a schedule to the technical support phone line? I haven't been able to reach anyone after 1.5 hours and counting