Xplore Outage Report in Stirling, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Stirling, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Stirling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Xplore
Xplore is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Trainer Gloria 🇨🇦
(@TrainerGloria) reported
@Xplornet Yesterday when we arrived at our cottage, our internet was not working. Spent 90 minutes!!! on hold waiting to talk to a rep. Today a man showed up unexpectedly from Prosat & fixed our internet. We’re happy/surprised as in summer it took a month till u found a repairman
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Fred Cee
(@Fred_Wreck1983) reported
@Xplornet fix ur service instead of taking photos ffs
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bugalooa
(@bugalooa) reported
@Xplornet so is your service down here in central Ontario?
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Commissioner Miner
(@fanCRTCProfling) reported
@JeddorePhil @FrankReardon1 @Xplornet What system exactly? Are you able to take a screenshot of the notice (remove your private information)? I read Xplornet was shutting down in a certain area(s), is it related to that?
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Commissioner Miner
(@fanCRTCProfling) reported
@JeddorePhil @FrankReardon1 @Xplornet Do you have to pay anything? What exactly is new? Will the service be of equal or better quality? Keep us informed of this one. Good to find someone affected and how it all turns out.
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Dubbloseven
(@Dubbloseven) reported
95 mins on hold w/ @Xplornet last few times never called back on the call back option.
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Commissioner Miner
(@fanCRTCProfling) reported
@JeddorePhil @FrankReardon1 @Xplornet If you use voip or anything like that, jitter and latency will affect the quality of voice communications. May be very bad with those stats.
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J macmunn
(@Jmacmunn1) reported
@Xplornet @FrankReardon1 True customer service wouldn't require phone call. Don't they know of lockdowns, true customer service should be proactive not just reactive. I moved on from Xplornet due to service issues
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Commissioner Miner
(@fanCRTCProfling) reported
@mwest_ What do u mean there isn't 2 sides? I've met people w/ Xplornet, SSi, Iristel. Sure they are small, maybe not the best compared to fibre. But that's the thing, all these ppl want choice they don't want NWTel & are w. other players for a reason. Perhaps service differentiation?
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brandon smith
(@brandon90053725) reported
@Xplornet and then you can't even be bothered to respond to you're pissed off customers to try and help them nope let's just post a new tweet push the customer complaints behind and in this tweet we're going to lie about on network and its conditions