Xplore

Xplore Outage Report in Sundre, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sundre, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sundre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sundre, Alberta 10/15/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • IainReid10 Iain Reid (@IainReid10) reported

    @Xplornet I contacted your customer service via Chat and was told that to move to 50/10 service I need to pay $99 for new hardware. I currently have 50/3 service. Could you confirm?

  • SmevyBean Matrixxxツ (@SmevyBean) reported

    @Xplornet is so bad, i had to purchase extra data on my phone last month because I can't even use my dogshit xplornet internet. Imagine ripping customers off that badly, i don't even get 1 mb/s half the time.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @MobileSyrup My Starlink, while sitting in its box on my kitchen floor, provided better service than my Xplornet connection did at the same moment in time. They already can't supply the services they were offering, what makes people think this "upgrade" will work out?

  • snocross26 Brian Glowach (@snocross26) reported

    @Xplornet Our download speed is 2mbps.... right since the day it was installed... the installer said that we have a strong signal... you want your service payment for the upcoming month... fix our ******* internet.... NOW!!

  • Dipperichardson Josh Richardson (@Dipperichardson) reported

    @2closetocall @EricViola_ @CurtisFric I can live with a percentage of your tax dollars making it so Xplornet isn't allowed to price gouge anymore. I won't lose too much sleep over it. Many rural people who were forced to do work/school over Zoom calls literally had zero options because of how bad xplornet is.

  • marshmat Matt Marsh (@marshmat) reported

    Aaaand there's the nightly @Xplornet service interruption for Kepler tower / S. Frontenac. Just a short one tonight! I was all ready for the usual several minutes of nothing working!

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @Mark_Goldberg @Xplornet By far the worst provider in the history of the internet. It’s 2021, why am I still having to deal with dial up speeds?? Oh right. Because Xplornet oversells towers and then throttles their speed to make up for it.

  • FeministHousew1 IdRatherBeBaked (@FeministHousew1) reported

    @Xplornet Yah I've been doing that for 3 YEARS!!! And guess what! My internet still doesn't work, no one will help and the company won't send a technician to fix it! So what does a person do when the company they PAY for a service doesn't provide the service or assistance????

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Just had my first real outage with @SpaceX Starlink. Lasted about a half hour, maybe 45 minutes. My account portal had a banner that told me about it AND gave an ETA for a return of service. Two things I've never seen that pathetic excuse for an ISP @Xplornet ever do.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @FeministHousew1 Have you filed a complaint with the CCTS? I have moved on from Xplornet now (thanks Starlink!) but I filed a complaint and outlined what I thought would be fair. Canceled the service before the CCTS complaint was all finalized so I let them off the hook on my demands though.