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Xplore

Xplore Outage Report in Sundre, Alberta

Why is my Xplore service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Sundre, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sundre, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Xplore

Xplore is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BurlingtonWiFI
    Bea, Ladies Softball/Uniform HOF #WONF4W (@BurlingtonWiFI) reported

    @ClarenceHouse >> @Xplornet is using a system that uses telephone agent parlance and no COVID express disclaimer nor warning for high call volume? How do we call the police detachment if the calls are patched by #iPhone bridge to #WiFi and there is a new signal boost antenna?

  • ImSeanHarrison
    Sean Harrison (@ImSeanHarrison) reported

    Now I have to drive 4 hours to my cottage so that I can finish my zoom meetings all because my internet is out at home and @Xplornet doesn’t give a fk, SICK so happy I’m paying $120 a money for this service :)

  • DonCarr31366229
    Don Carr (@DonCarr31366229) reported

    @Xplornet Worst company in Canada

  • MarvSchmitt
    Marv Schmitt (@MarvSchmitt) reported

    @lumsdenjim1 @Xplornet That sucks. All I know is there were outages and degraded service across Ontario yesterday.

  • BillyPickles6
    Billy Pickles (@BillyPickles6) reported

    @oskypanny @Xplornet Took me a good 37 attempts back to back just to make it on the cue. Hopefully now that some service is back up that it won’t take you that long.

  • BillyPickles6
    Billy Pickles (@BillyPickles6) reported

    And hopefully Starlink package gets delivered sooner than later so the next call to @xplornet is to cancel my service once and for all. Hopefully rest of you got service!

  • JodiJDeJong
    Jodi (@JodiJDeJong) reported

    @Xplornet What's up with internet randomly being down? We've got some serious @netflix watching to do 🙄 Do we have to get together and party or something? Oh right #StayHome

  • IainReid10
    Iain Reid (@IainReid10) reported

    @the_wellnessmom @Xplornet My service just went down again.

  • patrick22wood1
    Oteh Ochi (@patrick22wood1) reported

    Been waiting 1 hour and 20 minutes and counting to speak to a Customer Representative at @Xplornet such poor service. Last time I requested a call back but no one called back. Nothing much issues with the internet.

  • swhiston16
    Stephanie (@swhiston16) reported

    @ginsquirrel @Xplornet Im in springwater and yes we’re down too!! Tried but can’t get through to customer service