Xplore

Xplore Outage Report in Sundre, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sundre, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sundre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sundre, Alberta 11/27/2025 14:55

November 27: Problems at Xplore

Xplore is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • kirbysons Angela Kirbyson (@kirbysons) reported

    @Xplornet Thank you. I deleted it thinking it was spam. I will if it happens again. I haven’t had an email issue.

  • KetchesonDale Dale Ketcheson (@KetchesonDale) reported

    @B2Bspecialist @Xplornet Happened to us a few years ago, no internet for three weeks, repeated service calls. Turned out Xplornet had taken their equipment off the tower we and dozens of others were pointing at without telling any customers or local service techs it was gone.

  • zmarv zmarv (@zmarv) reported

    @Xplornet more than 24hrs without any info on issue or resolution. No estimated time given, no web page to inform of status, and no notification to inform of any down or up time, I'm having to restart & call in to check status. Even the light on the router is no indication. Frustrating!!!

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    Every Sunday, @Xplornet, since you took over my CCI service, my internet goes out at this time. I pay $100/mo because I won't sign a contract to get your lower prices, and the only thing consistent about your service, is it going down every Sunday at this time.

  • zmarv zmarv (@zmarv) reported

    @Xplornet Is your service on Manitoulin Island still down?

  • bigbushelsag THE GOD OF AG (@bigbushelsag) reported

    Why is it always a 45 minute phone call to get xplornet internet working. I just wanna call say fix it and hang up.

  • BaileyCrawly Bailey 🏳️‍🌈 (Taylor's Version) (@BaileyCrawly) reported

    Of all the companies I’ve ever worked with, @Xplornet is by far the biggest POS scam out there. What a rip-off, paying the same amount as everyone else for service that almost never works. And of course customer service doesn’t give a damn to fix it. Embarrassing service quality.

  • Cheryl_Sne_ Cheryl S (@Cheryl_Sne_) reported

    @Xplornet are we down at Beach corner after the maintenance?

  • RobM1962 🇨🇦 Grinch🎄 (@RobM1962) reported

    Hey Justin, You can stop wasting our hard earned money on Xplornet and Bell upgrades. We have Starlink, a reliable internet service without the help of the government.

  • caroylnglabsy Carolyn (@caroylnglabsy) reported

    i’m gonna lose my **** on an xplornet employee and it won’t be pretty