Xplore Outage Report in Sundre, Alberta
Why is my Xplore service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Sundre, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sundre, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Xplore
Xplore is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
- Internet (73%)
- Wi-fi (11%)
- Total Blackout (9%)
- E-mail (3%)
- TV (3%)
- Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Bea, Ladies Softball/Uniform HOF #WONF4W (@BurlingtonWiFI) reported@ClarenceHouse >> @Xplornet is using a system that uses telephone agent parlance and no COVID express disclaimer nor warning for high call volume? How do we call the police detachment if the calls are patched by #iPhone bridge to #WiFi and there is a new signal boost antenna?
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Sean Harrison (@ImSeanHarrison) reportedNow I have to drive 4 hours to my cottage so that I can finish my zoom meetings all because my internet is out at home and @Xplornet doesn’t give a fk, SICK so happy I’m paying $120 a money for this service :)
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Don Carr (@DonCarr31366229) reported@Xplornet Worst company in Canada
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Marv Schmitt (@MarvSchmitt) reported@lumsdenjim1 @Xplornet That sucks. All I know is there were outages and degraded service across Ontario yesterday.
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Billy Pickles (@BillyPickles6) reported@oskypanny @Xplornet Took me a good 37 attempts back to back just to make it on the cue. Hopefully now that some service is back up that it won’t take you that long.
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Billy Pickles (@BillyPickles6) reportedAnd hopefully Starlink package gets delivered sooner than later so the next call to @xplornet is to cancel my service once and for all. Hopefully rest of you got service!
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Jodi (@JodiJDeJong) reported@Xplornet What's up with internet randomly being down? We've got some serious @netflix watching to do 🙄 Do we have to get together and party or something? Oh right #StayHome
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Iain Reid (@IainReid10) reported@the_wellnessmom @Xplornet My service just went down again.
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Oteh Ochi (@patrick22wood1) reportedBeen waiting 1 hour and 20 minutes and counting to speak to a Customer Representative at @Xplornet such poor service. Last time I requested a call back but no one called back. Nothing much issues with the internet.
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Stephanie (@swhiston16) reported@ginsquirrel @Xplornet Im in springwater and yes we’re down too!! Tried but can’t get through to customer service