Xplore

Xplore Outage Report in Sutton, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sutton, Ontario 12/08/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BenKlass Ben Klass (@BenKlass) reported

    @CompBureau @FP_Champagne Xplornet is a provider of last resort for people in rural and remote areas. Their FWA service can be okay and some people get along fine with it, but it is more expensive than comparable faster services available in cities.

  • sheepfarmbecca Rebecca Parker (@sheepfarmbecca) reported

    @Xplornet please fix your service in the Bethany area. 0.1 download tonight. Also, please don't suggest I call in to talk to a service technician. That shouldn't be the solution, it should just be better service.

  • JenKellandPerry J. Kelland Perry (@JenKellandPerry) reported

    @jnp709 No problems with Xplornet!

  • WheatGeerJJ John Guelly🌱🚜🇨🇦 (@WheatGeerJJ) reported

    @redwoodacres @hugewalleye @Chris_bauer_LL Ouch. I think we will keep what we have as its been pretty good. Way better than the Xplornet crap we had 10 yrs ago.

  • AmiskAggie Rod Turner (@AmiskAggie) reported

    @chickfarmgirl99 @SpaceXStarlink @Xplornet And maybe your summer help won't be complaining that the WIFI sucks!

  • jarvisa2002 jarvisa2002 (@jarvisa2002) reported

    @Xplornet We continue to have connection problems with a 30 minute wait time to technical support.

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @warwalker You should be. Xplornet promises everything and delivers virtually nothing but the monthly bill. Support has been useless. If I had any other choice for internet, I would leave them in a heartbeat. This morning, 1.1 mbps down, with 2.0s loaded latency, 1.5 mbps up.

  • stevelaycock44 Steve (@stevelaycock44) reported

    @Xplornet so you have an outage in Western Quebec. Any idea when it will be resolved?

  • warwalker 🇺🇦 (@warwalker) reported

    Any of my tweeps on LTE Wireless internet? Xplornet is expanding service to our area. I thought it was going to be fibre to home, but turns out it's "4G Fixed Wireless". Website claims 50Mbps down, 10 up is possible. I am dubious. Should I be?

  • 56kz2slow Marc Lanteigne (@56kz2slow) reported

    @DeniseMiller76 @KingstonLsd @Xplornet My wife feels the same way about the weather station, but she never looks up there, so she won't notice.